122 Head Of Operations Benelux jobs in the United Arab Emirates

Business Operations Manager

Dubai, Dubai Innovation Direct Employment Services

Posted 26 days ago

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Job Description

The Role
Business Operations Manager – Protective Coating Join a leading company in the field of protective painting, sandblasting, and corrosion control with a robust workforce of 800 technicians delivering services on-site and offshore! Role Mission: Act as the lead account manager for a high priority industrial client, overseeing all operational execution at our service yard and the client’s facility. You will ensure service excellence, drive operational efficiency, and expand scope of services. Key Responsibilities: • Serve as the primary liaison for a major strategic industrial client. • Manage warehouse and site operations—from pipe intake to coating delivery—ensuring quality, safety, and client satisfaction. • Identify opportunities to upsell or cross sell additional services and negotiate contract extensions. • Monitor service delivery KPIs, financial performance, and drive margin improvement. • Ensure strict HSE compliance and adherence to SLA requirements. • Coordinate operations across logistics, quality, HSE, and finance teams.

Requirements
• 8+ years in account or operations management within industrial services, coatings, or oil & gas. • Experience managing large, strategic accounts or industrial client relationships. • Technical understanding of surface preparation, coatings, and yard-based logistics. • Strong commercial acumen and proven negotiation skills. • GCC operational experience preferred.

About the company
The Innovations Group has been operating within the UAE for close to 2 decades and is one of the market leaders in Employee Outsourcing & Recruitment services. We work across myriad industries servicing the private sector, government, banking & financial institutions and other SME's. As a pioneer in employee outsourcing, we currently have 11,000+ employees outsourced to our clients. We specialize in providing permanent and temporary staffing solutions for diverse nationalities, skill sets & domain expertise.
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Business Operations Specialist

Dubai, Dubai The Knowledge Society

Posted today

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About TKS TKS is the world’s top human accelerator for the next generation of activators, scientists, and inventors ages 13-17 years old. Our mission is to train unicorn people to impact billions. We’re not just an education company; we’re an olympic-level training program to train young, ambitious minds to change the world. With students and alumni from over 500 cities, and in-person programs in New York, San Francisco, Toronto, Dubai, Vancouver, and Calgary. Our alumni have started venture-backed companies, performed cutting-edge research, presented at the world’s largest conferences, and are creating solutions to tackle important problems like maternal mortality, cancer, and energy access.

Scroll through this deck for program details.

ALT

Role Overview As a Business Operations Specialist, you will oversee and optimize enrollment conversion rates, managing financial aid distribution, strengthening accounts receivable and collections processes, and identifying opportunities to increase revenue and reduce costs.

What you’ll be doing:

Conversion Optimization: Analyze and improve the enrollment funnel to maximize student conversion rates.

Financial Aid Optimization: Oversee how financial aid is allocated and distributed, ensuring alignment with TKS’s mission while maintaining financial sustainability.

Revenue Systems: Optimize processes for accounts receivable, collections, and cash flow management.

Data & Insights: Track key revenue metrics and generate insights to guide decision-making.

What we’re looking for:

Experience: 6+ years of experience in revenue operations, business operations, finance, or related roles.

Analytical: strong with data, KPIs, and building insights into action.

Strong understanding of enrollment or sales funnels, conversion optimization, and revenue processes.

Next Steps:

Apply to the role.

We’ll reach out to you within 5 days to schedule an interview.

If you’re a good fit, you’ll get an offer!

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Business Operations Coordinator

Dubai, Dubai Global Invisions Group

Posted today

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Job Description

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

Key Responsibilities
  • Coordinate and align operational activities across multiple divisions to improve efficiency.
  • Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
  • Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
  • Monitor key performance indicators (KPIs) and generate reports to support decision-making.
  • Assist in identifying operational bottlenecks and recommend process improvements.
  • Ensure timely communication and coordination between departments and external stakeholders.
  • Support leadership in implementing company policies, compliance measures, and operational best practices.
  • Maintain accurate operational data and documentation for future reference.
  • Assist teams in adopting new tools, technologies, and process improvements.
Required Skills and Attributes
  • Strong analytical and problem-solving skills to optimize business operations.
  • High-level verbal and written communication skills for effective coordination.
  • Ability to manage multiple tasks and projects simultaneously.
  • Experience in process optimization, workflow improvements, or business operations.
  • Proficiency in data analysis, reporting, and process documentation.
  • Familiarity with ERP systems, supply chain software, or project management tools.
Preferred Qualifications
  • Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
  • 2+ years of experience in business operations, supply chain, procurement, or logistics.
  • Experience in coordinating across multiple departments in a fast-paced environment.
Location:
  • Dubai, United Arab Emirates
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Business Operations Coordinator

Dubai, Dubai Global Invisions Group

Posted today

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Job Description

Job Description

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

Key Responsibilities
  • Coordinate and align operational activities across multiple divisions to improve efficiency.
  • Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
  • Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
  • Monitor key performance indicators (KPIs) and generate reports to support decision-making.
  • Assist in identifying operational bottlenecks and recommend process improvements.
  • Ensure timely communication and coordination between departments and external stakeholders.
  • Support leadership in implementing company policies, compliance measures, and operational best practices.
  • Maintain accurate operational data and documentation for future reference.
  • Assist teams in adopting new tools, technologies, and process improvements.
Required Skills and Attributes
  • Strong analytical and problem-solving skills to optimize business operations.
  • High-level verbal and written communication skills for effective coordination.
  • Ability to manage multiple tasks and projects simultaneously.
  • Experience in process optimization, workflow improvements, or business operations.
  • Proficiency in data analysis, reporting, and process documentation.
  • Familiarity with ERP systems, supply chain software, or project management tools.
Preferred Qualifications
  • Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
  • 2+ years of experience in business operations, supply chain, procurement, or logistics.
  • Experience in coordinating across multiple departments in a fast-paced environment.
Location:
  • Dubai, United Arab Emirates
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Global Advisory - Business Operations Manager

Dubai, Dubai WSP USA

Posted 8 days ago

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Job Description

What if you could shape a career as unique as you?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
The Global Advisory - Business Operations Manager will play a pivotal role in supporting the Global Director team to strengthen and expand WSP's global advisory capability. The role will drive the establishment of a unified global operating model, ensuring seamless coordination, knowledge sharing, and alignment across regions.
This position will act as a strategic enabler - fostering collaboration with regional advisory leads, building robust operational platforms, and supporting the development of new service lines and toolkits. The incumbent will also contribute to shaping the future vision for Global Advisory, including defining structures, performance frameworks, and value propositions for teams worldwide.
Through close partnership with Global Finance, Marcoms, and leadership teams, the role will oversee commercial performance tracking, communications, and strategic initiatives such as digital enablement, benchmarking, and the creation of Centres of Excellence. Ultimately, the position will ensure that the Global Advisory function operates efficiently, consistently, and with strong visibility across all markets.
+ Support the Global Director, Advisory to drive further growth globally and build upon our impressive 10,500 FTE baseline, with teams already offering services across all our end markets and sectors
+ Build solid relationships with all Advisory Regional Leads and ensuring that all regions are actively supported to offer new services
+ Design and establish a new operating platform for Global Advisory, including CV and credential database and general knowledge sharing
+ Support the strategic focus areas to understand their baseline, vision, key account management and view of commoditised vs premium services
+ Create tool-kits that regions can use to launch new services, including methodology and approaches, templates, example deliverables etc;
+ Alongside Global Director, develop a vision for Global Advisory, the model for centralised versus de-centralised teams - global resource pooling versus regional pooling etc;
+ Conduct benchmarking assessments on Big 4 and other management consultancies
+ Design new employee value proposition for Global Advisory team members including recognition and reward mechanisms
+ Work alongside Global Finance, Planning & Accounting teams to track Global Advisory against budgeted commercial KPI's set by the Global Leadership Team
+ Drive the creation of centres of excellence for Global Advisory e.g. Economics Advisory, Digital Advisory etc; and set-up the required operating platforms accordingly
+ Actively look for opportunities to digitally enable teams e.g. proposal production, service provision etc;
+ Work with Global Marcoms to produce marketing and communications regarding the Global Advisory value proposition, showcase projects and teams to raise team profile internally and externally
+ Prepare communication materials for Global Director for Townhalls, Global Leadership Team Meetings and other external business briefings
+ Bachelor's degree in Business Administration, Management, Finance, or a related discipline; a Master's degree is preferred.
+ 10+ years of relevant experience, including at least 5 years in a consulting or professional services environment.
+ Prior experience within a Big Four or leading management consultancy is highly desirable.
+ Proven track record in business operations, project management, or PMO functions, with the ability to oversee cross-regional initiatives.
+ Strong understanding of financial management, governance frameworks, and cross-functional coordination.
+ Excellent stakeholder management and communication skills, with the confidence to engage and influence at executive levels.
+ Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and collaboration platforms such as SharePoint and Power BI.
+ Demonstrated ability to operate in a global, fast-paced environment, balancing strategic priorities with operational delivery.
Soft skills:
+ Excellent communication skills, ability to create strong concise messages and create powerful stories.
+ Strategic thinker, able to create a vision for the optimal operating models but also able implement.
+ Ability to influence rather than manage and direct, hence encourage global teams to think differently and utilise global benchmarks / world class ways of working.
+ Strong project management and coordination skills to extract and pull required information and data.
**Imagine a better future for you and a better future for us all.**
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
**With us, you can. Apply today.**
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Global Advisory - Business Operations Manager

Abu Dhabi, Abu Dhabi WSP USA

Posted 8 days ago

Job Viewed

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Job Description

What if you could shape a career as unique as you?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
The Global Advisory - Business Operations Manager will play a pivotal role in supporting the Global Director team to strengthen and expand WSP's global advisory capability. The role will drive the establishment of a unified global operating model, ensuring seamless coordination, knowledge sharing, and alignment across regions.
This position will act as a strategic enabler - fostering collaboration with regional advisory leads, building robust operational platforms, and supporting the development of new service lines and toolkits. The incumbent will also contribute to shaping the future vision for Global Advisory, including defining structures, performance frameworks, and value propositions for teams worldwide.
Through close partnership with Global Finance, Marcoms, and leadership teams, the role will oversee commercial performance tracking, communications, and strategic initiatives such as digital enablement, benchmarking, and the creation of Centres of Excellence. Ultimately, the position will ensure that the Global Advisory function operates efficiently, consistently, and with strong visibility across all markets.
+ Support the Global Director, Advisory to drive further growth globally and build upon our impressive 10,500 FTE baseline, with teams already offering services across all our end markets and sectors
+ Build solid relationships with all Advisory Regional Leads and ensuring that all regions are actively supported to offer new services
+ Design and establish a new operating platform for Global Advisory, including CV and credential database and general knowledge sharing
+ Support the strategic focus areas to understand their baseline, vision, key account management and view of commoditised vs premium services
+ Create tool-kits that regions can use to launch new services, including methodology and approaches, templates, example deliverables etc;
+ Alongside Global Director, develop a vision for Global Advisory, the model for centralised versus de-centralised teams - global resource pooling versus regional pooling etc;
+ Conduct benchmarking assessments on Big 4 and other management consultancies
+ Design new employee value proposition for Global Advisory team members including recognition and reward mechanisms
+ Work alongside Global Finance, Planning & Accounting teams to track Global Advisory against budgeted commercial KPI's set by the Global Leadership Team
+ Drive the creation of centres of excellence for Global Advisory e.g. Economics Advisory, Digital Advisory etc; and set-up the required operating platforms accordingly
+ Actively look for opportunities to digitally enable teams e.g. proposal production, service provision etc;
+ Work with Global Marcoms to produce marketing and communications regarding the Global Advisory value proposition, showcase projects and teams to raise team profile internally and externally
+ Prepare communication materials for Global Director for Townhalls, Global Leadership Team Meetings and other external business briefings
+ Bachelor's degree in Business Administration, Management, Finance, or a related discipline; a Master's degree is preferred.
+ 10+ years of relevant experience, including at least 5 years in a consulting or professional services environment.
+ Prior experience within a Big Four or leading management consultancy is highly desirable.
+ Proven track record in business operations, project management, or PMO functions, with the ability to oversee cross-regional initiatives.
+ Strong understanding of financial management, governance frameworks, and cross-functional coordination.
+ Excellent stakeholder management and communication skills, with the confidence to engage and influence at executive levels.
+ Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and collaboration platforms such as SharePoint and Power BI.
+ Demonstrated ability to operate in a global, fast-paced environment, balancing strategic priorities with operational delivery.
Soft skills:
+ Excellent communication skills, ability to create strong concise messages and create powerful stories.
+ Strategic thinker, able to create a vision for the optimal operating models but also able implement.
+ Ability to influence rather than manage and direct, hence encourage global teams to think differently and utilise global benchmarks / world class ways of working.
+ Strong project management and coordination skills to extract and pull required information and data.
**Imagine a better future for you and a better future for us all.**
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
**With us, you can. Apply today.**
This advertiser has chosen not to accept applicants from your region.

Digital Operations Director

Dubai, Dubai Qataryello

Posted today

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Job Description

A leading education provider offering inclusive and innovative learning across a diverse network of schools and educational services.

  • Design and deliver personalised digital journeys for students, parents, and educators across multiple platforms.
  • Lead the development of a modern digital architecture using Next.js, React, Node.js, and Azure-native serverless infrastructure.
  • Integrate platforms such as Salesforce Education Cloud, Moodle LMS, PowerSchool, and OpenAI tools for enhanced learning experiences.
  • Define and execute a digital transformation roadmap aligned with growth and revenue goals.
  • Oversee implementation of CRM, LMS, SIS, and communication platforms.
  • Manage digital projects using Agile methodologies and ensure measurable impact.
  • Ensure cybersecurity, data privacy, and compliance with regulations like GDPR and FERPA.
  • Bachelor's degree in Engineering, Computer Science, or Product Management; MBA or Master's in Digital Innovation preferred.
  • 10+ years in digital transformation or technology leadership, with 3+ years in education or EdTech.
  • Experience with Salesforce CRM, Oracle ERP, Moodle LMS, PowerSchool/iSAMS, and Azure serverless architecture.
  • Familiarity with React, Node.js, and OpenAI/GenAI models in educational settings.
  • Strong leadership, stakeholder engagement, and change management skills.
  • Proven ability to drive strategic initiatives while managing hands-on execution.
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Construction Operations Director

Abu Dhabi, Abu Dhabi Big Fish Recruitment

Posted 9 days ago

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Job Description

The Role
We are currently seeking a Construction Operations Director for one of our clients which is a leading Landscape Solutions company based in Abu Dhabi. Key Responsibilities: Leads end to end delivery of construction and landscape projects, ensuring on time, on budget, and high-quality outcomes. Coordinates with managers, clients, subcontractors, suppliers, and regulators, enforces safety and compliance, manages budgets and risks, and resolves issues as they arise. Builds a strong team through coaching and clear communication, driving client satisfaction and continuous improvement in operations.

Requirements
• Bachelor’s degree in civil engineering, Construction Management, Landscape Architecture, or a related field • Proven experience in a leadership role within the construction or landscape industry, with a minimum of 8-10 years of relevant experience • Excellent project management and organizational skills

About the company
Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.
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Operations Director - Maintenance

Abu Dhabi, Abu Dhabi Big Fish Recruitment

Posted 9 days ago

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The Role
Job Purpose: Responsible for the successful execution of landscaping maintenance projects, ensuring quality, timelines, and budget adherence. This role drives operational excellence, promotes a strong safety culture, ensures compliance with industry standards, and supports strategic initiatives that contribute to organizational growth. Key Responsibilities: • Lead and manage day-to-day operations across multiple maintenance projects. • Ensure projects are adequately resourced and meet contractual, quality, and HSE requirements. • Monitor, audit, and report project performance, recommending corrective and preventive actions. • Review tender and contract documents, prepare bids, manpower, equipment, and material estimations. • Collaborate with HR on workforce planning, performance evaluations, and approvals for overtime/manpower requests. • Drive continuous improvement, resource optimization, and cost control, particularly in energy and utilities usage. • Ensure compliance with operational policies, quality plans, and safety standards through regular site audits. • Set and evaluate quarterly and annual quality objectives. • Interact with clients, subcontractors, and suppliers to maintain strong relationships and resolve issues effectively.

Requirements
• Bachelor’s degree or Diploma in Engineering or related field. • Relevant certifications preferred. Experience: • Minimum 10 years of experience in facilities maintenance operations, with significant leadership and project management experience. • Experience in landscaping maintenance projects Core Competencies: • Strong leadership and team management skills. • Expertise in operations management, resource planning, and contract administration. • Knowledge of HSE and quality management systems. • Strong problem-solving and decision-making skills. • Excellent communication and stakeholder management abilities.

About the company
Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.
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Vendor Operations Associate - Strategic Initiatives, MENA Stores

Dubai, Dubai Amazon

Posted 8 days ago

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Description
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero.
The Vendor Operations team at Amazon is dedicated to guiding and supporting vendors to ensure a seamless experience when interacting with Amazon's systems. As part of this team, your primary responsibility will be to assist vendors in optimizing their operations on the Amazon platform. You will help them become proficient in using Amazon tools and provide hands-on support for tasks such as purchase order (PO) management, shipment coordination and more.
In this role, you will work closely with vendors to help them procure catalog content, resolve operational issues and improve their performance. Your tasks will also include conducting face-to-face interactions with vendors, manufacturers and customers, identifying and correcting errors and maintaining accurate records of all work performed. Beyond day-to-day operations, you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings.
You will play a critical role in improving operational performance metrics, managing inventory levels, and enhancing vendor performance. This will require collaboration with various internal teams, including in-stock managers, vendor managers, program managers and fulfillment partners. The ideal candidate will have strong analytical and execution skills to handle daily operations and continuously drive process improvements and automation.
An ideal candidate should have:
- Passion for business development and operational excellence.
- Strong interpersonal skills, with a focus on building collaborative relationships.
- Detail-oriented with excellent accuracy in data handling and reporting.
- Problem-solving mindset, with the ability to identify and implement process improvements.
- Willingness to take the initiative, handle additional responsibilities, and travel as needed.
- Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.
Key job responsibilities
- Assist vendors in becoming proficient with Amazon tools and provide ongoing operational support (e.g., PO management, shipment tracking).
- Provide training on catalog content population and procurement processes.
- Interact directly with vendors and other stakeholders to resolve issues and improve performance.
- Drive process improvement initiatives and participate in stakeholder meetings.
- Collaborate with internal teams, including supply chain, fulfillment, and planning, to enhance vendor performance and operational metrics.
- Take ownership of operational challenges, analyze data, and implement corrective actions.
- Source store level pricing, promotions from vendors and execute the same using internal tools
- The role might require work over weekend but not exceeding 5 days work week
Basic Qualifications
- Bachelor's degree in any discipline
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to multitask effectively in a fast-paced environment and meet Amazon's high operational standards.
- Experience with procurement processes such as placing POs, managing lead times, and vendor coordination is desirable.
Preferred Qualifications
- Basic knowledge of SQL queries is an advantage
- Experience working with large data sets and making data-driven decisions.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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