1 235 Help Desk Technician jobs in the United Arab Emirates

This job posting is for a position with our reputed Client in Abu Dhabi for Food Service of their employees.

Education:

Basic Education: Any. Previous Experience: Worked in Fastfood chain, QSR (Quick Service Restaurant). Minimum 1 year working experience in UAE. Candidates currently in UAE.

Job Description:

1. Assembling and packing food orders in carry-out containers and bags
2. Assisting cooks with food preparation
3. Taking payments for food orders and providing correct change
4. Cleaning tables in dining areas
5. Stocking condiment and beverage stations
6. Taking customer orders via telephone and mobile apps

Desired Profile:

Similar to job description, candidates should have relevant experience in food service roles.

Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019

We are hiring for a Customer Service position in the UAE, with free visa and accommodation provided.

Applicants should have:

1. Strong communication skills
2. A positive attitude
3. A passion for helping customers

We offer a competitive salary . For more details, please call or WhatsApp .

is a platform connecting job seekers and employers. Applicants should conduct their own research into the credentials of prospective employers. We do not endorse requests for money payments and advise against sharing personal or

Do you want to join a leading company in its sector? Are you passionate about the world of bread and pastries, and do you want to contribute your ideas and projects related to trends, products, recipes, and doughs?

We are a dynamic, innovative company with a human team eager to take on the world and set trends in the world of pastries and bread. If you are one of them, this is your project, and Europastry is your business

If you are interested in becoming part of this exciting and constantly growing project, this is your opportunity

Below are more details about the project:

Your job will be to ensure customer service guidelines are implemented in alignment with the company's vision and mission, working closely with the leading customer service team in Spain. Additionally, you will handle daily administrative tasks in the office. To succeed in this multifaceted role, you should be passionate about working with people, competent, proactive, and customer-focused.

• Implement customer service guidelines to support the sales team and maintain ongoing relationships with existing and new customers in the Middle East and Africa region;
• Align guidelines and procedures for MEA with the central international customer service team in Spain;
• Maintain a ledger and follow up daily on orders between customers, the central customer service in Spain, and the local sales team;
• Provide knowledgeable information about the company's products and services to customers;
• Support customers with proactive, timely solutions that add value to sales execution;
• Monitor orders and services to contribute to the company's quantitative and qualitative targets;

Perform other related duties as required to ensure the continuous operation of the local office (e.g., license renewal).

Degree in Business Administration or equivalent

Experience: At least 2 years of customer service experience in an international company

Fluent in English; knowledge of Spanish and Arabic is optional

High level of written and oral communication skills

Proactive thinking

Excellent communication and negotiation skills

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE's leading companies, we deploy the industry best tailored manpower services to advance our client success.

1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Keeping records of customer interactions, transactions, comments, and complaints.

Job Type: Full-time

About GovConnect:

GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocation—we simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution.

Role Overview:

We are seeking a motivated and professional Customer Service & Lead Generation Executive to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect's services, and identifying qualified leads to be handed over to the Manager for closing.

Key Responsibilities:

• Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates).
• Introduce GovConnect's services and explain the value we bring.
• Qualify leads by understanding client needs, business stage, and requirements.
• Schedule appointments and forward warm leads to the Manager for deal closure.
• Maintain accurate records of leads, calls, and conversations in the CRM system.
• Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect.
• Support the team with occasional follow-ups on client documentation or inquiries.
• Participate in social media videos and campaigns to generate leads and build brand awareness.
  
  

Requirements:

• Fluent in Arabic and English (both written and spoken).
• Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE).
• Strong communication and persuasion skills; confident in cold calling.
• Target-driven and motivated to support the team in meeting sales goals.
• Well-organized, proactive, and able to manage multiple leads simultaneously.

What We Offer:

• Competitive salary + performance incentives.
• Training and development on UAE business setup and government services.
• Career growth opportunities within GovConnect and the wider Driven Group.
• A dynamic and supportive work environment.
  
  

TAA Project Management Services is currently recruiting for a Customer Service Intern to work on a full-time/part-time basis in Dubai for a period of 6 months , leading to a permanent position .

The Customer Service Officer is responsible for addressing complaints, issues, and queries of clients via email, telephone, or website; ensuring close, professional, and efficient relations and solutions according to the company standards.

1. Ensuring close, professional, and efficient relations with customers, with a company representative present at all times.
2. Understanding customer needs, improving their satisfaction, and collecting feedback on services provided.
3. Addressing complaints/issues posted by clients on the company website.
4. Assisting other departments with client relations during difficult times.
5. Supporting providers in resolving their problems.
6. Following up on all complaints and queries related to the company.
7. Conducting customer satisfaction surveys and presenting findings to the Customer Service Manager.

The ideal candidate will have the following skills and experience:

1. Bachelor's Degree or equivalent.
2. At least 1 year of experience in a similar role; knowledge of the facility management industry is a plus.
3. Proficient in MS Office (Excel, Word, Outlook, PowerPoint) and internet research skills.
4. Candidates must have their own visa and reside in Dubai.
5. Excellent English speaking skills.
6. Must have a laptop.

Commission will be provided upon successful deal closures. Phone will be provided.

Get in touch today to find out more.

Please email your updated CV, passport copy, and visa page to

Best of luck

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services, including improving how we fulfill and deliver customer orders.

We're making history, and the good news is that we've only just begun. At Amazon, you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in-station, real-time hands-on support to ensure our customers receive their packages on time, as promised.

The role will also help connect customers with experts who can provide them with the most accurate and up-to-date information about their packages. The work goes beyond fulfilling and delivering customer orders; it's about making sure we put smiles on customers' faces.

1. Communicating with customers directly in person, in addition to via phone and email
2. Empathizing with and prioritizing customer needs
3. Upholding company values and respecting every customer
4. Resolving issues and setting appropriate expectations with customers
5. Understanding and responding appropriately to customer issues
6. Consistently composing grammatically correct, concise, and accurate written responses
7. Approaching problems logically and with good judgment to ensure the appropriate customer outcome
8. Making quick and effective decisions on behalf of the customer
9. Working a flexible full-time schedule (40 hours per week)

• Work in environments where noise levels vary and can be loud (hearing protection will be provided)
• Work in environments where temperatures may vary due to outside weather conditions and are not controlled

You will be based at one of our last-mile delivery warehouses where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with warehouse associates, delivery partners, and customers when they need guidance. You will inform delivery partners when a customer needs to reschedule a delivery. When you notice a delivery issue, you'll work to resolve it immediately to ensure a great customer experience without the need for the customer to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer service expertise that sets Amazon apart. You'll connect with our customers daily, leveraging your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team that empowers and cares for our people so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort in every way possible, helping them achieve the best results quickly and efficiently.

• High school diploma or equivalent
• Previous experience in customer service
• Ability to effectively prioritize work to ensure efficiency
• Experience with Windows OS and Microsoft Outlook
• Familiarity with multiple web browsers, database searching, and instant messenger tools
• English and Arabic language skills
• Bachelor's degree or equivalent work experience
• Proficiency in verbal and written communication
• Experience understanding and developing performance metrics to measure progress against KPIs
• Experience working on a merchandising or brand ambassador team for a recognized consumer brand

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit (link) for more information. If the country or region you're applying in isn't listed, please contact your Recruiting Partner.

Customer Service Representative

We are seeking a skilled and professional Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

In this role, you will:

• Respond to customer calls, emails, and chats in a timely and professional manner.
• Listen actively and respond empathetically to customer concerns and complaints.
• Provide accurate and helpful information to customers, addressing their questions and resolving their issues.
• Escalate complex issues to supervisors or managers as needed.
• Document all interactions with customers in a clear and concise manner.

This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply.

This is a full-time position that requires a high school diploma or equivalent and at least one year of experience in a customer-facing role. You must have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

The successful candidate will have a positive attitude, a strong sense of empathy, and the ability to remain calm under pressure. You will also have basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Your responsibilities will include:

1. Providing excellent customer service through various channels including phone, email, and chat.
2. Responding to customer inquiries and resolving issues in a timely and professional manner.
3. Collaborating with internal teams to resolve complex issues and improve customer satisfaction.
4. Maintaining accurate records of customer interactions and documenting any escalations or issues.
5. Participating in ongoing training and development to improve knowledge and skills.

To be considered for this role, you must meet the following requirements:

• High school diploma or equivalent required.
• At least one year of experience in a customer-facing role preferred.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. Some of the benefits include:

• Competitive salary and bonus structure.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with employer matching.
• Tuition reimbursement program.
• Professional development opportunities.

This role will involve working in a fast-paced and dynamic environment where no two days are the same. You will be required to work effectively in a team environment and maintain confidentiality when dealing with sensitive customer information.

You will also have access to ongoing training and development opportunities to improve your knowledge and skills. This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.