1 Higher Education jobs in the United Arab Emirates

We are driven by a mission to empower student success and enable institutions to achieve their goals. As the global leader in EdTech for higher education, we serve over 2,900 customers worldwide, reaching more than 22 million students across 50 countries. We dedicate ourselves to providing solutions that support the entire student lifecycle and deliver actionable insights needed now and into the future.

We value innovation, collaboration, and growth. At our core, we believe in harnessing the power of human potential, recognizing that our people are our greatest strength. With a shared vision of transformation, we strive to shape a brighter future for higher education.

This role is responsible for driving all technical, solution, and competitive aspects of the sales cycle. The successful candidate will work closely with Sales, Marketing, Product Managers, and Partners to align and map customers' pain points and goals into a value selling methodology that captures the strategic elements of the solution being presented and long-term partnership opportunities.

Working with Middle East teams and partners, you'll build strong relationships with new and existing customers, bring innovation and thought leadership to our engagements, and drive revenue growth. You'll develop depth and breadth of knowledge in higher education solutions and be instrumental in helping institutions achieve their organizational goals while leveraging our solutions.

• Assist sales Account Executives and management in qualifying opportunities, primarily to help determine how a prospect's business requirements align with our software solutions and ensure our portfolio is presented and demonstrated to address institutional challenges.
• Coordinate and participate in strategy and discovery calls, represent us at industry and user conferences, and provide technical product support throughout the sales process as needed.
• Build strong relationships amongst internal stakeholders by providing insightful direction, options, and a plan for execution to improve productivity and competency.
• Take an active involvement and coordination to innovate, develop, and improve the demonstration capability of our product demonstrations.
• Gather and document business requirements, discuss with clients, and present back their requirements. Business process review and analysis of client business requirements.
• Configure and offer software presentation workshops (preparation, execution, and follow-up) as well as documentation of prospect engagements with handoffs to the Professional Services team. Communicate feedback with our R&D, product management, sales, professional services, and other departments regarding prospect issues.

• Strong knowledge and familiarity with the higher education sector in the Middle East.
• Well-honed presentation, speaking, and writing skills. Ability to explain and present software & technology to diverse customers and ensure they are able to use applications and functionality effectively to accomplish their work.
• Demonstrated understanding of Cloud/SaaS technology concepts.
• Demonstrated understanding of systems architectures and solution mix. Strong knowledge and familiarity with the latest industry standard technologies used in software development (e.g., REST APIs, React JS) is desirable.
• Professional experience working with higher education systems or use of any Ellucian Student Information System (Banner, Quercus, Elevate, or PowerCampus) is desirable.
• Software implementation understanding, especially Enterprise Resource Planning (ERP) solutions, preferably in the education sector, is advantageous.
• Ability to use appropriate skills in the areas of: project coordination, multi-tasking, prioritization of demands, group discussion, decision-making, communication, and time management.
• Fluency in Arabic is advantageous.
• Flexibility to travel within the Middle Eastern region, when needed.

• Competitive annual leave plus public holidays.
• End of service gratuity and flight allowance contributions.
• Private medical and dental cover for self, spouse, and 2 dependents.
• Thrive Flex Program that allows you to contribute towards your health, financial, or learning interests.
• 5 charitable days to support the community that supports us.
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Lean In Circles, and Go Green to name a few.
• Parental leave.
• Employee referral bonuses to encourage the addition of great new people to the team.
• We Foster a Learning Culture with:
• Tuition Reimbursement Assistance.
• Professional development opportunities.