What Jobs are available for Hospitality Professionals in the United Arab Emirates?

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MAIN PURPOSE

The Soft Services Supervisor is responsible for organizing and coordinating soft services for the offices in the UAE.

Ensures consistency and quality of services across the portfolio by implementing and, in some cases, establishing controls and performance KPIs.

Works closely with the BOS (Building and Office Services) team and external contractors to provide related services effectively, efficiently, and timely.

Implements procedures to ensure organizational effectiveness and efficiency for the office portfolio.

KEY RESPONSIBILITIES

Office and Site Operation

• Ensure high-level service in receptions, telephone operations, cleaning, and cafeterias, and track performance.
• Develop, manage, and track changes in services.
• Propose, define, and implement food and beverage services for offices in Dubai.
• Responsible for arranging soft service-related supplies.
• Manage parking spaces.
• Liaise with building management on office-related matters such as access cards, office keys, parking, pest control, etc.
• Communicate with suppliers and partners to ensure positive collaboration.

Office Equipment

• Supervise the implementation of new office systems, processes, and procedures.
• Responsible for cleaning all offices and ordering necessary supplies/equipment, including relations with service vendors.

Archiving

• Track archiving policies and procedures.

Travel Management

• Ensure corporate rates are in place and communicated (airlines, cars, hotels).
• Perform quarterly reviews and CS surveys for travel service providers.
• Provide second-level support for travel bookings.

Team Management

• Support and guide direct and indirect reports, whether locally or remotely.
• Support and guide external staff supporting the group.

Change Management

• Propose and support change management processes such as flexible work environments within Dubai.
• Innovate by proposing and implementing new initiatives.

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**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
We are seeking a visionary and experienced Director of Architecture specializing in Retail & Hospitality to join our team in Dubai, United Arab Emirates. As a key leader in our organization, you will be responsible for overseeing the design and execution of innovative architectural projects in the retail and hospitality sectors across the region.
**Responsibilities:**
+ Oversee the management of the practice and/or projects, including design direction, budget oversight, and bid strategy.
+ Guide the conceptualization and development of design projects, ensuring innovation, quality, and alignment with client goals.
+ Collaborate with the Architecture + Interiors leadership team to define the technical direction and contribute to long-term strategic planning.
+ Align design, technical, and business development teams to ensure cohesive and integrated project outcomes.
+ Engage directly with clients to understand their vision and translate it into compelling, contextually responsive designs.
+ Lead design presentations to clients, stakeholders, and review boards, clearly articulating design intent and rationale.
+ Provide high-level oversight of technical aspects, ensuring alignment with client objectives, codes, and consultancy standards.
+ Define project timelines and milestones, monitor progress, and ensure timely delivery within scope and budget.
+ Prepare financial reports and forecasts, and oversee project budgets to ensure alignment with technical and financial goals.
+ Collaborate with engineers, project managers, and other disciplines to ensure seamless integration of technical solutions.
+ Develop risk mitigation strategies and ensure technical solutions are scalable, adaptable, and future-ready.
+ Solves high-level design and business challenges through innovative thinking and cross-functional collaboration.
+ Drives process improvements, adapts business plans, and contributes to industry thought leadership.
+ Ensures design excellence, documentation accuracy, coordination integrity, and code compliance across all projects.
**Qualifications**
+ Bachelor's or Master's degree in Architecture from an accredited institution
+ Valid professional architecture license
+ Minimum 15+ years of experience in architectural design, with a focus on retail and hospitality projects
+ Proven track record in leading and managing large-scale, complex architectural projects
+ Strong portfolio demonstrating innovative and successful retail and hospitality designs
+ Excellent leadership and team management skills, with the ability to motivate and inspire diverse teams
+ Exceptional project management abilities, including budgeting, resource allocation, and timeline management
+ Proficiency in architectural software such as AutoCAD, Revit, and SketchUp
+ In-depth knowledge of retail and hospitality design trends, sustainable design practices, and international building codes
**Additional Information**
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** Architecture
**Business Group:** DCS
**Strategic Business Unit:** ME and Africa
**Career Area:** Design
**Work Location Model:** On-Site

A well established international brand selling premium products within the hospitality industry. Known for its design-led and high quality product portfolio, the company partners with some of the most respected names in the industry. With a regional hub in Dubai, the team oversees operations across the Middle East, with a strong commercial focus on the Kingdom of Saudi Arabia.

Responsibilities

• Achieving monthly and annual sales and margin targets across assigned markets.
• Developing and implementing structured sales plans, with a clear focus on growth in KSA.
• Maintaining and expanding a strong network of decision-makers in the hospitality industry, from procurement teams to general management.
• Reviving inactive accounts and identifying new project-based and recurring sales opportunities.
• Working closely with internal teams and distributors to deliver relevant, tailored product solutions.
• Conducting regular in-person and virtual meetings with clients and stakeholders.
• Representing the business at key industry events and trade exhibitions across the region.
• Providing ongoing market intelligence to inform strategy and product positioning.

Qualifications

• Proven success with at least 10 years of experience in B2B sales within the hospitality industry , particularly in supplying operational or guest-facing products such as linens, in-room amenities, slippers, bathroom accessories, minibar items, furniture, and other similar items that contribute to the overall guest experience.
• An established network within the KSA hospitality market is essential.
• Demonstrated ability to develop new business and maintain key account relationships.
• Excellent communication and presentation skills; fluency in English and Arabic is required.
• Experience engaging with both regional hotel chains and global hospitality groups.
• Self-motivated and structured, with a solutions-oriented approach to sales.
• Willingness and ability to travel frequently to KSA.
• Bachelor's degree in Business, Marketing, or a related field preferred.

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Position Description

The Senior Interior Designer leads and collaborates with design teams to develop creative and functional interior design solutions, from initial concept through to detailed documentation and project completion.

This role involves space planning, material selection, FF&E specification, BIM/CAD modeling, and coordination with other disciplines, ensuring projects meet client needs, design goals, regulatory requirements, and sustainability principles.

The Senior Interior Designer is committed to design excellence, mentoring junior team members, and effectively utilizing technology, including AI tools where appropriate.

Qualifications

• Bachelor of Interior Design or Architecture (if applicable)
• Minimum 5-7 years of experience in luxury hospitality interior design.
• Relevant leadership/management experience preferred

Knowledge, Skills, and Abilities

• Ability to lead design tasks and small project teams effectively.
• Ability to use BIM and REVIT (expert level).
• Ability to work both independently and collaboratively within a multidisciplinary team, and to mentor junior designers.
• Adaptability and willingness to integrate new technologies, including AI, into design workflows.
• Capabilities to use AI tools, including Large Language Models (LLMs) and Generative AI.
• Communication skills (written, verbal, and visual), excellent and interpersonal.
• Strong design talent and a portfolio demonstrating creative, practical, and technically proficient solutions.
• Proactive, detail-oriented, and able to manage multiple projects and deadlines effectively.
• Strong understanding of project budgets and timelines.
• Advanced Knowledge of design principles, building codes, and construction methods.
• Strong presentation skills.
• Commitment to environmental sustainability and knowledge of sustainable design practice.
• Good/Excellent written and spoken English.
• Google Workspace proficiency.

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Sales Coordinator – Hospitality Products

We are seeking a dynamic and organized Sales Coordinator to support our client in the hospitality products sector. This role is essential in ensuring smooth coordination between the sales team, clients, and vendors. The Sales Coordinator will handle client inquiries, prepare quotations, track orders, and support the overall sales process to ensure a seamless customer experience and drive revenue growth.

Key Responsibilities

• Coordinate and support the daily operations of the sales team.
• Respond to customer inquiries and provide timely and accurate quotations.
• Maintain records of sales orders, customer communications, and delivery schedules.
• Collaborate with logistics and procurement teams to ensure timely fulfillment.
• Assist in preparing sales reports, proposals, and documentation.
• Manage CRM tools and ensure data is up-to-date.
• Provide post-sale support to clients and address service-related queries.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or related field.
• Minimum 1 year of experience in sales coordination or customer service, preferably in hospitality or related industries.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with CRM systems and sales processes.
• Detail-oriented with excellent organizational and multitasking abilities.

Company Bio

Prime Strategy Consultants is a Dubai-based HR and recruitment consultancy specializing in connecting top talent with leading UAE businesses. We deliver tailored HR solutions that empower organizations and elevate careers. Our values include integrity, collaboration, and innovation. We partner with clients across sectors, including hospitality, to build high-performing teams that drive success.

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Technical Support Engineer – Hospitality

Job Type: Contract

Job Role: Technical Support

Job Location: Dubai

Job Posted on: Jan 29, 2021

Responsibilities:

1. Support communication issues with BMS & DLS devices, including DDC panels; onsite support for PC, Phone, and iPad.
2. Setup and support for meeting rooms, including info points, click share, and TV setups.
3. Install and troubleshoot all Valet locations.
4. Monitor iPad connectivity and coordinate with the app team to resolve issues.
5. Monitor PCS System; coordinate with relevant teams (NOC, Security, Vendor) for issues and generate reports.
6. Monitor biometric devices via biometric application; communicate with vendors for rectification; register new employee fingerprints for door access; generate attendance reports.
7. Create user accounts for biometric application access with appropriate privileges; coordinate with NOC, SOC, and System teams for issues.
8. Monitor parking system for Grand, Fashion & Cinema Parking; communicate with vendors for hardware issues; generate parking reports; troubleshoot sensor communication issues.
9. Monitor UPS System; coordinate with relevant teams for issues.
10. Monitor Taxi Count System; coordinate with relevant teams for issues.
11. Monitor Access Control System (Columns/Barriers); coordinate with relevant teams for issues.
12. Troubleshoot VIP Lounge systems; coordinate with vendors for rectification after L-1 support.
13. Monitor devices like AP, BMS, DLS, PCS, Biometric, Beacons, switches, UPS, VIP Parking, Meter Checker using Nagios, V-Care, E-directory, Feedback system; handle alerts and coordinate for rectification.
14. Coordinate with cabling teams and NOC for IDF & MDF locations; perform periodic health checks.

Application Process:

Interested candidates should apply by providing:

• Name
• Current Location
• Current CTC
• Resume (in doc, docx, or pdf format, less than 1MB)

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A well established international brand selling premium products within the hospitality industry. Known for its design-led and high quality product portfolio, the company partners with some of the most respected names in the industry. With a regional hub in Dubai, the team oversees operations across the Middle East, with a strong commercial focus on the Kingdom of Saudi Arabia.

• Achieving monthly and annual sales and margin targets across assigned markets.
• Developing and implementing structured sales plans, with a clear focus on growth in KSA.
• Maintaining and expanding a strong network of decision-makers in the hospitality industry, from procurement teams to general management.
• Reviving inactive accounts and identifying new project-based and recurring sales opportunities.
• Working closely with internal teams and distributors to deliver relevant, tailored product solutions.
• Conducting regular in-person and virtual meetings with clients and stakeholders.
• Representing the business at key industry events and trade exhibitions across the region.
• Providing ongoing market intelligence to inform strategy and product positioning.

• Proven success with at least 10 years of experience in B2B sales within the hospitality industry , particularly in supplying operational or guest-facing products such as linens, in-room amenities, slippers, bathroom accessories, minibar items, furniture, and other similar items that contribute to the overall guest experience.
• An established network within the KSA hospitality market is essential.
• Demonstrated ability to develop new business and maintain key account relationships.
• Excellent communication and presentation skills; fluency in English and Arabic is required.
• Experience engaging with both regional hotel chains and global hospitality groups.
• Self-motivated and structured, with a solutions-oriented approach to sales.
• Willingness and ability to travel frequently to KSA.
• Bachelor's degree in Business, Marketing, or a related field preferred.

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The Role
Position Overview Our client started operating in Dubai in 2015 and is behind 4 of the most highly acclaimed restaurants in Dubai, with more expansion on the way. They employ around 200 people with revenue in excess of AED80 million. Their success and business expansion means we are now seeking an experienced and highly capable Strategic Finance Manager to join their dynamic hospitality and F&B group. The ideal candidate will be a Chartered Accountant with a strong academic background, ideally holding a Master’s degree in Finance or a related field, and possess a proven track record of managing the financial operations of multiple business units. This is a strategic leadership role that goes beyond numbers – we require a finance professional with charisma, credibility, and excellent communication skills, capable of engaging confidently with senior stakeholders, shareholders, operational managers, and frontline staff alike. This is a “second in command type” role that will require dedication, long term commitment and a fiery desire to ensure the company thrives well into the future. Key Responsibilities Strategic Financial Leadership • Lead the financial planning and strategy for multiple business units across the group. • Partner with senior leadership to develop and implement financial strategies that drive growth, profitability, and long-term sustainability. • Provide strategic insights and recommendations to support business decisions, investments, and expansions. Financial Management & Reporting • Oversee budgeting, forecasting, cash flow management, and variance analysis for all entities. • Prepare, review, and present accurate and insightful financial reports, dashboards, and board presentations to shareholders and executive leadership. • Ensure robust financial controls, policies, and procedures are in place and adhered to across the group. Business Partnering & Communication • Act as a trusted advisor to operational managers and department heads, translating financial data into actionable insights. • Communicate complex financial information clearly and confidently to both financial and non-financial stakeholders. • Build strong relationships across all levels of the organization, from frontline staff to shareholders. Compliance & Governance • Ensure compliance with relevant UAE financial regulations, accounting standards, and internal governance policies. • Oversee audits, tax filings, and statutory reporting requirements in coordination with external advisors.

Requirements
Qualifications & Experience • Fully conversant and up to date with all UAE financial and tax regulations • Chartered Accountant (CA, ACCA, CPA) – mandatory. • Master’s degree in Finance, Accounting, or Business Administration – preferred. • Minimum 7–10 years of progressive finance leadership experience, with significant exposure to hospitality or F&B operations. • Proven experience managing the finances of multiple business units or entities. • Exceptional communication skills with first-class written and spoken English. • Demonstrated ability to present financial reports and strategic recommendations to shareholders and boards. • High level of charisma, credibility, and leadership presence. • Strong analytical, problem-solving, and decision-making skills with a commercial mindset. What Is Offered • Competitive salary and benefits package. • A strategic leadership role in a dynamic and growing group. • The opportunity to make a significant impact on the financial direction of a leading hospitality/F&B business.

About the company
KERSHAW LEONARD "WE CHANGE PEOPLES LIVES" Who we are: Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today. Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates. Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill. What we do: Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the clients team, to assist wherever is needed to improve performance and leadership skills Why Us: The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.