1 355 Hospitality Professionals jobs in the United Arab Emirates

Primary Responsibilities:

• Ensure a positive and professional atmosphere among employees and guests.
• Maintain accurate records of employee attendance, performance evaluations, and personnel files.
• Develop and implement effective recruitment strategies to attract top talent.
• Collaborate with department heads to align HR initiatives with organizational goals.
• Provide exceptional customer service by addressing employee concerns and resolving conflicts in a fair and timely manner.
• Conduct regular performance reviews and provide constructive feedback to improve employee skills and productivity.
• Stay up-to-date on labor laws, regulations, and industry best practices to ensure compliance.
• Implement processes to enhance work-life balance, employee engagement, and retention.
• Manage staff accommodations, including maintenance, repairs, and pest control services.
• Coordinate with the finance department to ensure accurate payroll processing and benefits administration.
• Prepare monthly reports on employee statistics, training needs, and other relevant metrics.
• Maintain confidentiality and handle sensitive information with discretion.
• Represent the organization at company events, meetings, and external functions as required.

Education: Bachelor's Degree in Human Resources or Business Administration.

Experience: Minimum 1 year in an HR role, preferably in a hospitality setting.

Skills:

• Strong communication and interpersonal skills.
• Ability to multitask, prioritize tasks, and manage multiple projects simultaneously.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Knowledge of labor laws, regulations, and industry standards.
• Analytical and problem-solving skills.
• Discretion and ability to maintain confidentiality.

Competitive Compensation: Salary that reflects industry standards.

Training and Development Opportunities: Access to training programs and workshops to enhance skills and advance within the company.

Health and Wellness Benefits: Comprehensive health insurance coverage and wellness programs to promote a healthy lifestyle.

Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.

Work-Life Balance: Flexible scheduling and policies to promote a healthy work-life balance.

Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.

Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.

Transportation Services: Transportation services available to employees.

Employee Wellness Programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.

We are currently seeking a highly motivated and self-driven Front Office Associate to join our team.

This role requires an individual who is able to provide exceptional customer service, work well under pressure, and possess excellent communication skills.

• Provide prompt, courteous, and efficient service to all guests, ensuring their stay is memorable.


• Greet guests by name, if known, and escort them to their room to make them feel welcome.


• Conduct in-room and hotel familiarization and assist guests with hotel activity inquiries and requests.


• Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and any related information to respond to guest queries.


• Awareness of rate levels and occupancy levels is essential.


• Accurately administer Front Desk cashiering standards and comply with all laid-down systems, policies, and procedures.


• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.


• Maintain the privacy of all guests by ensuring that no details are disclosed.

You should have a degree in hospitality or a related field, with previous experience in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem-solving abilities, are essentials.

Computer literacy and previous experience with Opera are advantages.

The ideal candidate will be customer-driven, proactive, and approachable, with an outgoing and charismatic personality.

They will thrive in a fast-paced environment, working well under pressure, and as part of a multi-cultural team and guests alike.

• Understanding the Job


• Taking Responsibility


• Recognizing Differences


• Customer Focus


• Adaptability


• Teamwork

This role offers the opportunity to work in a dynamic environment, with a focus on delivering exceptional customer experiences.

The successful candidate will have the chance to develop their skills and knowledge, working closely with a talented team.

• Welcome guests and ensure exceptional service standards.
• Manage front-of-house operations including reservations and seating, guaranteeing seamless customer experience.
• Support events and functions providing excellent customer service skills.
• Maintain a clean and organized dining area for optimal guest comfort.
• Coordinate with servers and kitchen staff to deliver high-quality service.

We are seeking highly skilled professionals to join our team as Front Desk Agents. This is an excellent opportunity for individuals who possess exceptional communication skills and a passion for delivering outstanding customer service.

As a Front Desk Agent, your primary responsibility will be to provide prompt, courteous, and efficient service to all guests. Your role will involve greeting guests by name if known, escorting them to their room, and ensuring they have a memorable stay with us.

Key Responsibilities:

• Provide personalized service from arrival to departure to achieve high levels of customer satisfaction.
• Ensure guests are greeted by name and escorted to their room in a timely manner.
• Conduct in-room and hotel familiarization and assist guests with hotel activity enquiries/requests.
• Maintain up-to-date knowledge of hotel information, local services, operating hours, promotions, events, attractions, and allied information to respond to guest queries.
• Maintain awareness of rate levels and occupancy levels to ensure accurate postings of all incidental charges.
• Accurately administer Front Desk cashiering standards and comply with all laid-down systems, policies, and procedures.
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
• Maintain the privacy of all guests by ensuring that no details are disclosed.
• Demonstrate a complete understanding of hotel policies, procedures, and service standards and have full knowledge of hotel facilities and happenings.

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem-solving abilities, are essential.

The ideal candidate will be customer-driven and extremely proactive with an outgoing, charismatic, and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing the following competencies:

1. Understanding the Job
2. Taking Responsibility
3. Recognizing Differences
4. Customer Focus
5. Adaptability
6. Teamwork

About Us

We are committed to providing a positive and inclusive work environment where employees can grow and develop their skills. Our hotel offers a range of benefits and opportunities for career advancement.

We are seeking a Hospitality Professional to join our restaurant team in Sharjah, UAE. As a Waiter, you will provide exceptional service to customers, ensuring their satisfaction with both the service and food.

Key Responsibilities:

• Greet customers as they enter the restaurant
• Take orders for food and drinks accurately and serve them promptly
• Ensure that customers have their meals prepared according to their order specifications
• Check on customers periodically during their dining experience to ensure satisfaction with the food served

Requirements:

• Excellent communication skills in English (oral & written)
• Basic math skills including adding & subtracting figures quickly & accurately
• Prior experience working in a restaurant setting is an asset but not required
• Available for flexible shifts including evenings & weekends
• Ability to stand for long periods of time without fatigue
• Good physical stamina & dexterity
• Proficiency using technology such as point-of-sale systems is desired but not required

Benefits:

• Competitive salary
• Flexible hours of work
• Paid leave
• Health insurance
• Job security
• Career development opportunities

About Us:

We value the knowledge and skills that each employee brings to our team. We offer a dynamic and supportive work environment where you can grow and develop your career.

How to Apply:

Please submit your application, including your resume and cover letter, to us. We look forward to hearing from you.

**Bartender Job Overview**

• The ideal candidate will have a genuine passion for delivering exceptional customer service, coupled with a strong understanding of mixology principles.

In this role, you will be responsible for crafting innovative cocktails, managing bar operations efficiently, and collaborating with colleagues to provide a seamless guest experience.

To succeed in this position, you should possess excellent communication skills, be proactive, and maintain a positive attitude in a fast-paced environment.

• Minimum 2 years of work experience in hotel operations or a related field.
• Possession of a relevant degree or diploma in Hospitality or Tourism Management is highly desirable.
• Excellent customer service, communication, and interpersonal skills.

This exciting opportunity offers a chance to work in a dynamic and growing industry, with opportunities for career advancement and professional growth.

A competitive compensation package and benefits will be provided to successful candidates.

Referrals increase your chances of interviewing at this esteemed organization by 2x.

We are seeking a skilled professional to provide exceptional service experience to our guests.

• Welcome and interact with customers to determine their beverage preferences, displaying in-depth knowledge of beverages.
• Maintain a clean and organized bar area, adhering to health and safety standards at all times.
• Assist with customer and bar service at selected beverage outlets, focusing on delivering outstanding results.