121 Hospitals jobs in the United Arab Emirates

Overview:

We are seeking a skilled and organized individual to join our team as a Patient Care Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and support.

• The ideal candidate will have experience in aesthetics, customer service, and sales.

• Coordinate communication between patients, medical, and administrative staff.
• Explain policies and procedures to patients using medical or administrative knowledge.
• Perform and monitor opening and closing duties/tasks.
• Prepare daily reports for the responsible team.

• Fluent writing and speaking English is a must.
• Ability to book appointments and meet monthly targets.
• Excellent communication skills, with ability to correspond with all inquiries through various channels.
• Strong organizational skills, with ability to assist and greet patients upon arrival and departure.

This role offers a dynamic and supportive work environment, with opportunities for growth and development.

We are seeking a highly skilled Patient Experience Coordinator to join our team. This role is crucial in ensuring that every patient and visitor receives exceptional service from their first interaction with us to their ongoing care experience.

The ideal candidate will have a background in healthcare and hospitality, demonstrating outstanding communication and customer service skills.

• Patient Engagement & Support: Serve as the primary point of contact for patients, ensuring a seamless and welcoming experience from check-in to post-visit follow-up.
• Customer Service Excellence: Deliver exceptional customer service experiences incorporating best practices into patient interactions.
• Operational & Administrative Support: Maintain accurate and up-to-date patient records while ensuring compliance with confidentiality and healthcare regulations.

We understand the importance of maintaining a culture of warmth, responsiveness, and attentiveness throughout the clinic.

• Be part of a revolutionary healthcare center that integrates advanced technology with compassionate care.
• Work in a collaborative and patient-focused environment.
• Opportunity to apply luxury hospitality service standards in a healthcare setting.

• A minimum of 2 years' experience in a similar role within healthcare, luxury hospitality, or customer service.
• Bachelor's degree in Healthcare Administration, Hospitality Management, Business Administration, or a related field is preferred.
• Exceptional verbal and written communication skills in English; additional languages are a plus.
• Strong interpersonal skills with the ability to engage with patients from diverse backgrounds.

Position Purpose

The Intern - Patient Care plays a vital role in supporting and managing Patient Support Programs, ensuring that
patients receive timely, compassionate, and professional assistance throughout their treatment journey.
The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient
support program journey alone. From coordinating services to provide guidance and quality care, the intern brings
clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether
in the field or the office, every action is taken to make each patient's experience convenient and compliant.
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,
so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by
liaising with key stakeholders.

• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.

• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program
procedures.

• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.

• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support
program implementation.

• Ensure patients receive their medications efficiently and without delay.

• Prepare and maintain regular reports on program performance, including patient numbers, services provided,
and quality assurance metrics, in collaboration with the team.

• Maintain and update electronic records related to patient data and quality assurance.

• Participate in and complete all required training, including product training, pharmacovigilance, and any other
client-provided or Axios-mandated trainings.

• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating
Policies and Procedures (SOPPs).

• Perform administrative duties related to program operations and general office support.

• Utilize Axios' Patient Management System (PMS) exclusively for all program activities.

• Ensure a solid understanding and consistent application of international standards and relevant Axios policies
and procedures.

• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.

• Promote awareness of escalation protocols for any deviations or non-compliance issues.

• Support governance and operational monitoring activities across all Axios programs.

• Perform additional duties as assigned by your line manager

Relationships

• Work closely with the Line Manager and the assigned program team.

• Work with the related divisions of Axios.

• Maintain ongoing and frequent communication with Axios staff.

• External Partners.

Competencies

• Application of job knowledge.

• Concern for order and quality.

• Adaptability and flexibility.

• Dependability.

• Teamwork.

Educational Background and Experience

• A Degree or Diploma in any medical background or social work is ideal

• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal

• Experience in data monitoring and management is an advantage, though not required.

• Experience coordinating and handling logistics/supply chain is an advantage, though not required.
• Experience in customer service management

Job Circumstances

• The position is based in our regional office,

As a compassionate and skilled nursing professional, you will play a pivotal role in delivering high-quality patient care that is tailored to the individual needs of each patient. You will work collaboratively with a multidisciplinary team to ensure that patients receive evidence-based care that meets the highest standards of clinical excellence.

The ideal candidate will possess excellent communication skills, both verbal and written, as well as the ability to work effectively in a fast-paced environment. A strong commitment to maintaining patient safety and confidentiality is essential, as is a willingness to take an active role in contributing to a positive and inclusive work environment.

Key responsibilities include providing comprehensive nursing care to patients, collaborating with other healthcare professionals to develop and implement individualized care plans, and participating in ongoing education and training to enhance knowledge and skills.

• A bachelor's degree in nursing from an accredited institution
• At least two years of experience in a similar role or relevant field
• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards and regulations
• Computer literacy and proficiency in MS Office applications

• Opportunity to work in a dynamic and supportive team environment
• Professional growth and development opportunities
• A competitive salary and benefits package

This role requires a high level of physical and mental stamina, as well as the ability to work flexible hours, including night shifts and weekends. If you are a motivated and dedicated nursing professional who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

We are seeking a skilled and dedicated Nurse to join our healthcare team. The ideal candidate should have at least 1 year of experience in patient care and be able to work in a fast-paced environment.

1. Provide professional, efficient, and high-quality nursing care to patients at home or in a facility.
2. Perform basic medical procedures and administer medication as prescribed by healthcare professionals.
3. Monitor patients' health status and maintain accurate treatment records.
4. Advise patients on health concerns and provide preventative measures.
5. Communicate effectively with healthcare teams and other stakeholders.

• Excellent interpersonal and communication skills.
• Patient-focused attitude and ability to build strong relationships with patients and families.
• Ability to work independently and as part of a collaborative team.

This is an exciting opportunity for a skilled Nurse to grow their career in a supportive and dynamic environment. We offer competitive compensation packages, opportunities for professional development, and a collaborative work environment.

The successful candidate will have the opportunity to make a positive impact on patients' lives and contribute to the delivery of high-quality patient care.

Patient Care Ambassador

Requirements:

Responsibilities Include:

We are currently seeking a highly skilled and compassionate Nurse Professional to provide exceptional patient care in diverse healthcare settings.

This is a fantastic opportunity for individuals who thrive in fast-paced environments and can adapt quickly to new situations.

• Deliver high-quality patient care including assessments, medication administration, wound care, IV therapy, and accurate documentation.

• Maintain accurate and timely nursing records in accordance with facility standards.

• Respond to medical emergencies and provide appropriate interventions.

• Work collaboratively with facility teams to ensure seamless patient care.

• Travel to assigned locations and adapt quickly to varying clinical settings and procedures.

Education:

• A graduate of an accredited nursing program.

Licensure:

• An active RN or LPN/LVN license in the state of practice.

• BLS certification (required); ACLS/PALS preferred depending on assignment.

Experience:

• A minimum of 1 year of recent clinical nursing experience in hospital, LTC, or outpatient settings.

• Experience in acute care, geriatrics, med-surg, or critical care is a plus.

Skills:

• Strong clinical and decision-making skills.

• Excellent communication and interpersonal abilities.

• Ability to work independently and manage time effectively.

• Flexibility and adaptability to new environments and procedures.

• Previous agency or travel nursing experience.

• Proficiency with electronic health records (EHR/EMR systems).

• Multi-state licensure or willingness to travel (for travel nurse roles).

About This Opportunity:

This position offers the ideal candidate a chance to work in a variety of healthcare settings while providing top-notch patient care. As part of our team, you will have the opportunity to work flexible assignments based on your availability, adapting to diverse clinical environments.

Job Title: Patient Care Specialist

We are seeking a highly skilled and compassionate Patient Care Specialist to join our team. In this role, you will be responsible for delivering high-quality patient care in accordance with established clinical standards and legislation.

• Provide patient-centric and evidence-based nursing care to patients across various age groups
• Collaborate with multi-professional teams to ensure seamless delivery of patient care services
• Identify and mitigate risks associated with patient care, adhering to relevant policies and procedures
• Create a conducive environment that promotes positive patient experiences

• Bachelor's Degree in Nursing from an accredited institution
• Minimum two years of experience in a similar role
• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards and regulations

This is an excellent opportunity to grow with our organization and contribute to the well-being of our patients. As a valued member of our team, you will enjoy a competitive compensation package, opportunities for professional development, and a dynamic work environment.

If you are passionate about delivering exceptional patient care and possess the necessary skills and qualifications, please submit your application. We look forward to hearing from you!

Our organization is seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to patients and internal stakeholders.

Responsibilities:

1. Assist patients with registration and insurance forms
2. Help patients complete necessary forms and documentation
3. Ask patients about their concerns and refer them to the appropriate clinician
4. Send patients to the correct counter and assist them as needed
5. Organize and maintain patient records, consent forms, and payment information
6. Ensure patients are informed of any delays or changes in clinic schedules
7. Maintain high standards of hygiene and cleanliness
8. Manage office supplies and materials
9. Adhere to all organizational protocols and procedures
10. Respect patient confidentiality and dignity at all times
11. Answer incoming calls and direct them to the appropriate department or employee

Appointment Handling and Scheduling:

1. Book appointments over the phone and in-person
2. Schedule, reschedule, and cancel appointments as needed
3. Coordinate appointment requests through websites and SMS
4. Schedule hospital admissions and ensure all necessary paperwork is completed
5. Evaluate patients' financial status and determine eligibility for services
6. Verify appointment files and documents
7. Confirm appointments for the following day by phone

Insurance:

1. Coordinate with insurance coordinators for case approvals
2. Work with external partners to resolve insurance-related issues
3. Verify insurance card status and coverage
4. Check package details and requirements

Records & Data Management:

1. Process mail and ensure proper action is taken
2. Maintain accurate medical records and reports
3. Administer data entry tasks using desktop publishing programs
4. File lab reports and enter results into databases

Job Interactions:

1. Collaborate with internal teams on various projects and initiatives
2. Interact with external stakeholders to address customer inquiries and feedback

Requirements:

1. Experience in customer-facing roles or similar positions

Benefits:

This is an exciting opportunity to join our team and make a positive impact on the lives of our patients.