392 Hotel Management jobs in the United Arab Emirates

Unlock Your Career in Hotel Management

Dubai, Dubai beBeeHotel

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Job Description

Unlock Your Potential in Hotel Management

Gain valuable experience and build upon your classroom studies through our comprehensive internship program. You will learn firsthand about a hotel's operations, from front-of-house to back-of-house services.

  • Immerse yourself in Marriott's culture and business practices
  • Develop hands-on skills in hotel management
  • Pursue opportunities post-graduation with confidence

To be considered for this internship, you must be a current college or university student. We welcome applications from talented individuals who share our passion for the hospitality industry.

Marriott International is the world's largest hotel company, offering more brands, hotels, and opportunities for associates to grow and succeed.

This advertiser has chosen not to accept applicants from your region.

Unlock Your Potential: Hotel Management Career Opportunities

Dubai, Dubai beBeeGrowth

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Proud Heritage, Exceptional Future – Redefining Ultra-Luxury Hospitality in the UAE.

We invite ambitious Local Talents to join a dynamic and rewarding career in ultra-luxury hotel management.

At our esteemed establishment, we believe in nurturing Emirati professionals to grow and thrive in luxury hospitality.

Our journey begins here, where tradition meets excellence and opportunities abound.

Available positions across all departments:

  • Front Office Management
  • F&B Service Excellence
  • Housekeeping Standards
  • Administration Support
  • And More

To succeed in this role, you should demonstrate:

  • Previous experience in customer service, hospitality, or hotel management.
  • A commitment to delivering exceptional Guest service with a focus on quality and attention to detail.
  • High school certificate or equivalent, preferably with a strong academic record.
  • Positive attitude, good communication skills, and excellent grooming standards.
  • Ability to listen and respond to demanding Guest needs with empathy and understanding.
  • Leadership, interpersonal, and communication skills to work effectively with colleagues and stakeholders.
  • Accountability, resilience, and adaptability to navigate changing circumstances.
  • Commitment to delivering high-quality customer service and meeting guest expectations.
  • Ability to work under pressure, prioritize tasks, and maintain a high level of performance.
  • Flexibility to adapt to various work situations, including flexible shifts and travel requirements.

As a leading global hospitality company, we offer a range of opportunities for professional growth and development. Our vision is to fill the earth with the light and warmth of hospitality, and we invite you to join us on this journey.

Benefits include:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • Access to ongoing training and education programs.

Join our team today and embark on a rewarding career in ultra-luxury hotel management!

This advertiser has chosen not to accept applicants from your region.

Experience the Thrill of Hotel Management: Explore Opportunities in Our Internship Program

Fujairah City, Fujairah beBeeInternship

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Explore the World of Hospitality

Gaining hands-on experience in hotel management is a valuable step in any career. Through our internship program, you will be immersed in Marriott's culture and business, allowing you to develop your skills and find your true calling.

Job Description:

As an intern with our Hotel Internship Program, you will have the opportunity to learn firsthand about a hotel's operations. You will be working closely with experienced professionals in various areas of the hotel, including front desk, housekeeping, and food and beverage.

Required Skills and Qualifications:

  • Currently enrolled as a college or university student
  • Strong communication and teamwork skills
  • Able to work effectively in a fast-paced environment

Benefits:

Our interns are considered valuable members of our team and receive many benefits, including:

  • Hands-on training and development opportunities
  • Professional networking and mentorship
  • Opportunities for advancement and growth within the company

Others:

Marriott International is the world's largest hotel company, offering countless opportunities for career growth and success.

This advertiser has chosen not to accept applicants from your region.

Associate Project Engineer - Hotel Asset Management

Dubai, Dubai The First Group

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Job Description

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description

The Associate Engineer – Hotel Asset Management is responsible for creating value by ensuring the portfolio's condition is of the highest standards and assets are fully functional. The candidate acts as an Owner Rep and will support the asset management department in developing, implementing, and ongoing support of a best-in-class asset assessment model for all TFG physical assets. The candidate will have previous experience in engineering and asset management-related fields and will have a strong interest in facility condition assessment, risk-based prioritization, asset management plan development, and optimizing the performance of critical infrastructure.

Responsibilities:

  • Execute the projects assigned in accordance with the company's processes and procedures
  • Interface with the asset management team and hotel engineering team to ensure investors' interests are being met
  • Develop and implement a project execution plan
  • Develop and automate methodologies and processes to assess and optimize asset performance, including developing new tools and using existing platforms.
  • Support asset managers with internal and external reporting obligations.
  • Standardize and maintain technical information on all assets to support various asset management activities.
  • Prepare periodic quality reports on physical assets.
  • Undertake periodic site visits at properties during the commissioning and operational phase.
  • Contribute towards maintaining updated asset management plans.
  • Collaborate with external stakeholders and Asset Managers to assess systems or installation failures.
  • Cooperate and communicate effectively with the properties Engineering team and other project participants to ensure the well-being of the assets.
  • Perform overall quality control of the work and regularly report on project status.
  • Monitor compliance to applicable codes, practices, QA/QC policies, performance standards, and specifications.
  • Prepare, schedule, coordinate, and monitor the assigned engineering projects.
  • Provide asset management technical subject matter expertise on projects. Perform data analysis and calculations and develop technical reports.
Desired Skill & Expertise
  • Bachelor's degree in civil, mechanical, electrical engineering or a related field.
  • Background in electromechanical.
  • Previous experience in FM and engineering (not construction).
  • Strong understanding of building systems, maintenance, and infrastructure, including HVAC, plumbing, energy systems, and structural components.
  • 5 years’ experience with hospitality projects, with a strong track record of successful project delivery.
  • Strong analytical skills with the ability to collect, organize, analyze, and report significant amounts of information with attention to detail and accuracy.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in project management software and tools.
  • Impeccable written and verbal communication skills
  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Associate Project Engineer - Hotel Asset Management

Dubai, Dubai The First Collection

Posted today

Job Viewed

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Job Description

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description

The Associate Engineer – Hotel Asset Management is responsible for creating value by ensuring the portfolio's condition is of the highest standards and assets are fully functional. The candidate acts as an Owner Rep and will support the asset management department in developing, implementing, and ongoing support of a best-in-class asset assessment model for all TFG physical assets. The candidate will have previous experience in engineering and asset management-related fields and will have a strong interest in facility condition assessment, risk-based prioritization, asset management plan development, and optimizing the performance of critical infrastructure.

Responsibilities:

  • Execute the projects assigned in accordance with the company's processes and procedures
  • Interface with the asset management team and hotel engineering team to ensure investors' interests are being met
  • Develop and implement a project execution plan
  • Develop and automate methodologies and processes to assess and optimize asset performance, including developing new tools and using existing platforms.
  • Support asset managers with internal and external reporting obligations.
  • Standardize and maintain technical information on all assets to support various asset management activities.
  • Prepare periodic quality reports on physical assets.
  • Undertake periodic site visits at properties during the commissioning and operational phase.
  • Contribute towards maintaining updated asset management plans.
  • Collaborate with external stakeholders and Asset Managers to assess systems or installation failures.
  • Cooperate and communicate effectively with the properties Engineering team and other project participants to ensure the well-being of the assets.
  • Perform overall quality control of the work and regularly report on project status.
  • Monitor compliance to applicable codes, practices, QA/QC policies, performance standards, and specifications.
  • Prepare, schedule, coordinate, and monitor the assigned engineering projects.
  • Provide asset management technical subject matter expertise on projects. Perform data analysis and calculations and develop technical reports.
Desired Skill & Expertise
  • Bachelor's degree in civil, mechanical, electrical engineering or a related field.
  • Background in electromechanical.
  • Previous experience in FM and engineering (not construction).
  • Strong understanding of building systems, maintenance, and infrastructure, including HVAC, plumbing, energy systems, and structural components.
  • 5 years’ experience with hospitality projects, with a strong track record of successful project delivery.
  • Strong analytical skills with the ability to collect, organize, analyze, and report significant amounts of information with attention to detail and accuracy.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in project management software and tools.
  • Impeccable written and verbal communication skills
  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Associate Project Engineer - Hotel Asset Management

Dubai, Dubai The First Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description

The Associate Engineer – Hotel Asset Management is responsible for creating value by ensuring the portfolio's condition is of the highest standards and assets are fully functional. The candidate acts as an Owner Rep and will support the asset management department in developing, implementing, and ongoing support of a best-in-class asset assessment model for all TFG physical assets. The candidate will have previous experience in engineering and asset management-related fields and will have a strong interest in facility condition assessment, risk-based prioritization, asset management plan development, and optimizing the performance of critical infrastructure.

Responsibilities:

  • Execute the projects assigned in accordance with the company's processes and procedures
  • Interface with the asset management team and hotel engineering team to ensure investors' interests are being met
  • Develop and implement a project execution plan
  • Develop and automate methodologies and processes to assess and optimize asset performance, including developing new tools and using existing platforms.
  • Support asset managers with internal and external reporting obligations.
  • Standardize and maintain technical information on all assets to support various asset management activities.
  • Prepare periodic quality reports on physical assets.
  • Undertake periodic site visits at properties during the commissioning and operational phase.
  • Contribute towards maintaining updated asset management plans.
  • Collaborate with external stakeholders and Asset Managers to assess systems or installation failures.
  • Cooperate and communicate effectively with the properties Engineering team and other project participants to ensure the well-being of the assets.
  • Perform overall quality control of the work and regularly report on project status.
  • Monitor compliance to applicable codes, practices, QA/QC policies, performance standards, and specifications.
  • Prepare, schedule, coordinate, and monitor the assigned engineering projects.
  • Provide asset management technical subject matter expertise on projects. Perform data analysis and calculations and develop technical reports.
Desired Skill & Expertise
  • Bachelor's degree in civil, mechanical, electrical engineering or a related field.
  • Background in electromechanical.
  • Previous experience in FM and engineering (not construction).
  • Strong understanding of building systems, maintenance, and infrastructure, including HVAC, plumbing, energy systems, and structural components.
  • 5 years’ experience with hospitality projects, with a strong track record of successful project delivery.
  • Strong analytical skills with the ability to collect, organize, analyze, and report significant amounts of information with attention to detail and accuracy.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in project management software and tools.
  • Impeccable written and verbal communication skills
  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Associate Project Engineer - Hotel Asset Management

Dubai, Dubai The First Collection

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description

The Associate Engineer – Hotel Asset Management is responsible for creating value by ensuring the portfolio's condition is of the highest standards and assets are fully functional. The candidate acts as an Owner Rep and will support the asset management department in developing, implementing, and ongoing support of a best-in-class asset assessment model for all TFG physical assets. The candidate will have previous experience in engineering and asset management-related fields and will have a strong interest in facility condition assessment, risk-based prioritization, asset management plan development, and optimizing the performance of critical infrastructure.

Responsibilities:

  • Execute the projects assigned in accordance with the company's processes and procedures
  • Interface with the asset management team and hotel engineering team to ensure investors' interests are being met
  • Develop and implement a project execution plan
  • Develop and automate methodologies and processes to assess and optimize asset performance, including developing new tools and using existing platforms.
  • Support asset managers with internal and external reporting obligations.
  • Standardize and maintain technical information on all assets to support various asset management activities.
  • Prepare periodic quality reports on physical assets.
  • Undertake periodic site visits at properties during the commissioning and operational phase.
  • Contribute towards maintaining updated asset management plans.
  • Collaborate with external stakeholders and Asset Managers to assess systems or installation failures.
  • Cooperate and communicate effectively with the properties Engineering team and other project participants to ensure the well-being of the assets.
  • Perform overall quality control of the work and regularly report on project status.
  • Monitor compliance to applicable codes, practices, QA/QC policies, performance standards, and specifications.
  • Prepare, schedule, coordinate, and monitor the assigned engineering projects.
  • Provide asset management technical subject matter expertise on projects. Perform data analysis and calculations and develop technical reports.
Desired Skill & Expertise
  • Bachelor's degree in civil, mechanical, electrical engineering or a related field.
  • Background in electromechanical.
  • Previous experience in FM and engineering (not construction).
  • Strong understanding of building systems, maintenance, and infrastructure, including HVAC, plumbing, energy systems, and structural components.
  • 5 years’ experience with hospitality projects, with a strong track record of successful project delivery.
  • Strong analytical skills with the ability to collect, organize, analyze, and report significant amounts of information with attention to detail and accuracy.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in project management software and tools.
  • Impeccable written and verbal communication skills
  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Front Office Supervisor

Dubai, Dubai Hilton Worldwide, Inc.

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Job Description

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Job Description - Front Office Supervisor (HOT0BL7U)

Job Description

Job Number:

Front Office Supervisor ( Job Number: HOT0BL7U ) Work Locations Work Locations : Embassy Suites by Hilton Dubai Business Bay Al Abraj Street, Business Bay Dubai

A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.


What will I be doing?

As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Supervise the efficient operations of reception including check in/out procedures
  • Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
  • Demonstrate a high level of customer service at all times
  • Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
  • Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
  • Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when required
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow and adhere to company brand standards
  • Assist other departments wherever necessary and maintain good working relationships with Team Members
  • Work with your Manager to identify a specific project to complete during your internship placement

What are we looking for?

Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a customer-focused industry
  • Desire to progress within the Hospitality industry
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous supervisory experience
  • Previous experience in the hotel industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Job : Guest Services, Operations, and Front Office #J-18808-Ljbffr

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Front Office Supervisor

Dubai, Dubai Hilton Worldwide, Inc.

Posted today

Job Viewed

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Job Description

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Job Description - Front Office Supervisor (HOT0BL7U)

Job Description

Job Number:

Front Office Supervisor ( Job Number: HOT0BL7U ) Work Locations Work Locations : Embassy Suites by Hilton Dubai Business Bay Al Abraj Street, Business Bay Dubai

A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.


What will I be doing?

As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Supervise the efficient operations of reception including check in/out procedures
  • Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
  • Demonstrate a high level of customer service at all times
  • Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
  • Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
  • Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when required
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow and adhere to company brand standards
  • Assist other departments wherever necessary and maintain good working relationships with Team Members
  • Work with your Manager to identify a specific project to complete during your internship placement

What are we looking for?

Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a customer-focused industry
  • Desire to progress within the Hospitality industry
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous supervisory experience
  • Previous experience in the hotel industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Job : Guest Services, Operations, and Front Office #J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Front Office Manager

Dubai, Dubai The First Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia . This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

As Front Office Manager , you will be the face of Ciel Dubai’s guest arrival and departure experience. You’ll lead a dynamic front office team to deliver smooth, engaging, and personalized service while ensuring operational excellence, guest satisfaction, and team development in line with our luxury brand standards.

Key Responsibilities
  • Manage all aspects of the Front Office operations including Reception, Guest Relations, Bell Desk, and Night Audit.

  • Lead and inspire the front office team to deliver exceptional, personalized guest service that reflects the Ciel brand.

  • Ensure smooth and efficient check-in/check-out procedures with a focus on luxury service and attention to detail.

  • Maintain a strong presence in the lobby, engaging with guests and resolving concerns proactively and professionally.

  • Collaborate with other departments (Housekeeping, Engineering, F&B) to ensure seamless guest experiences.

  • Oversee daily shift briefings, staff scheduling, and performance management.

  • Monitor guest feedback, online reviews, and service scores, implementing improvement plans where necessary.

  • Train, mentor, and develop team members to maintain a high level of professionalism and service consistency.

  • Ensure full compliance with all hotel policies, SOPs, safety, and local regulations.

  • Support the pre-opening phase, including team recruitment, training, system setup (e.g., PMS), and process design.

Desired Skill & Expertise
  • Minimum 4 years of experience in front office leadership, preferably in a 5-star or luxury hotel environment.

  • Pre-opening experience is a strong advantage.

  • Proficient in Opera Cloud or equivalent PMS.

  • Excellent leadership, communication, and guest engagement skills.

  • Ability to multitask and manage high-pressure situations with grace and professionalism.

  • Passion for hospitality and a genuine commitment to exceeding guest expectations.

#J-18808-Ljbffr
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  63. psychology Therapy
  64. pets Veterinary
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