39 Hotel Operations jobs in the United Arab Emirates

Hospitality professionals seeking a leadership role will be interested in this opportunity to manage the front office operations of a hotel.

The Front Desk Manager is responsible for supervising staff and creating a positive first impression for guests.

• Key responsibilities include managing day-to-day operations, ensuring high standards of service, and providing exceptional guest experiences.
• A strong commercial awareness and demonstration of sales capabilities are essential for success in this role.
• The ideal candidate will have excellent supervisory, interpersonal, and communication skills, as well as a passion for delivering exceptional levels of guest service.

We are looking for an experienced professional who can lead by example and inspire their team to provide outstanding customer service.

This is an exciting opportunity for someone who is passionate about hospitality and has a proven track record of success in a similar role.

Benefits include the opportunity to work with a global hospitality company, a competitive salary and benefits package, and the chance to develop your career in a fast-paced and dynamic industry.

Please note that the location and country code are not provided. Please use the following default values: Location = New York and Country Code = US.

You will be responsible for assisting in the efficient operation of the department, aligning with corporate strategies and brand standards. Meeting employee, guest, and owner expectations is crucial. As an Assistant Manager - Front Office, you will support the Front Office Manager in overseeing daily operations at the hotel front desk.

The role requires a minimum of 2 years' work experience as an Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel setting. Well-developed communication and customer relations skills are essential.

We are seeking a seasoned Operational Lead to spearhead our hotel's operational success.

The ideal candidate will have extensive experience in leading high-performing teams and driving revenue growth through innovative strategies. A strong understanding of financial management, including P&L statements, is crucial for this role. The successful applicant will be able to develop and implement effective business plans, leveraging their expertise in leadership, communication, and decision-making. Additionally, they will be responsible for ensuring compliance with occupational health and safety regulations, as well as managing day-to-day operations to optimize hotel profitability.

Key responsibilities include:

• Overseeing the day-to-day operations of the hotel, ensuring seamless delivery of services and adherence to policies and procedures.
• Leading regular team meetings and briefings to discuss key property issues, customer service, and ongoing improvements.
• Developing and implementing initiatives to maximize room yield and hotel/resort revenue through strategic sales practices and yield management programs.
• Preparing and presenting comprehensive financial reports to stakeholders, including monthly financial outlooks and action plans.
• Closely monitoring business performance indicators and taking decisive action to address any areas of concern.
• Providing exceptional leadership to hotel team members, fostering a culture of collaboration and continuous improvement.

• At least 10 years of experience as an Operations Manager or General Manager in a similar environment.
• Proven track record of driving revenue growth and improving profitability through strategic planning and execution.
• Exceptional leadership, communication, and problem-solving skills.
• Ability to work effectively in a fast-paced environment and make informed decisions quickly.

Job Summary

We are seeking an experienced Hotel Operations Supervisor to oversee the smooth day-to-day operations of our housekeeping department. This is a challenging and rewarding role that requires a strong leader who can motivate and manage a team to deliver exceptional guest experiences.

About the Role

The successful candidate will be responsible for supervising, training, and motivating a team of housekeeping staff to ensure efficiency and high-quality service standards are maintained at all times. They will also be responsible for assigning tasks and schedules, conducting performance evaluations, and implementing training programs to improve staff performance.

Key Responsibilities

• Team Leadership & Management
• SUPERVISE, TRAIN AND MOTIVATE THE HOUSEKEEPING TEAM TO ENSURE EFFICIENCY AND HIGH-QUALITY SERVICE STANDARDS ARE MAINTAINED AT ALL TIMES.
• ASSIGN TASKS AND SCHEDULES TO ENSURE ALL GUEST ROOMS, PUBLIC AREAS AND BACK-OF-HOUSE SPACES ARE CLEANED AND MAINTAINED PROPERLY.
• CONDUCT PERFORMANCE EVALUATIONS, PROVIDE COACHING AND IMPLEMENT TRAINING PROGRAMS TO IMPROVE STAFF PERFORMANCE.

• Operational Management
• ENSURE DAILY HOUSEKEEPING OPERATIONS RUN SMOOTHLY, INCLUDING ROOM TURNOVERS, LAUNDRY SERVICES AND PUBLIC AREA MAINTENANCE.
• MONITOR INVENTORY LEVELS OF CLEANING SUPPLIES, LINEN AND GUEST AMENITIES AND COORDINATE WITH PROCUREMENT FOR TIMELY REPLENISHMENT.
• IMPLEMENT HOUSEKEEPING PROCEDURES AND STANDARDS IN ALIGNMENT WITH RESORT POLICIES AND FIVE-STAR HOSPITALITY EXPECTATIONS.

• Guest Satisfaction & Quality Assurance
• MAINTAIN HIGH CLEANLINESS AND HYGIENE STANDARDS TO ENSURE EXCEPTIONAL GUEST SATISFACTION AND POSITIVE REVIEWS.
• HANDLE GUEST REQUESTS, COMPLAINTS AND FEEDBACK PROFESSIONALLY AND EFFICIENTLY.
• CONDUCT REGULAR INSPECTIONS OF ROOMS, SUITES AND PUBLIC AREAS TO ENSURE COMPLIANCE WITH RESORT STANDARDS.

• Budget & Cost Control
• DEVELOP AND MANAGE HOUSEKEEPING BUDGETS TO ENSURE COST-EFFICIENCY WITHOUT COMPROMISING QUALITY.
• MONITOR LABOR COSTS AND OPTIMIZE STAFF SCHEDULING BASED ON OCCUPANCY LEVELS.
• IDENTIFY COST-SAVING OPPORTUNITIES WHILE MAINTAINING SERVICE EXCELLENCE.

• Compliance & Safety
• ENSURE ADHERENCE TO HEALTH, SAFETY AND SANITATION REGULATIONS, INCLUDING FIRE SAFETY AND CHEMICAL HANDLING PROCEDURES.
• IMPLEMENT ECO-FRIENDLY AND SUSTAINABLE HOUSEKEEPING PRACTICES IN LINE WITH RESORT POLICIES.
• TRAIN STAFF ON EMERGENCY PROCEDURES AND WORKPLACE SAFETY MEASURES.

Qualifications

• Education: Diploma or degree in Hospitality Management, Hotel Administration, or a related field.
• Experience: Minimum 3-5 years of housekeeping supervisory or managerial experience in a luxury hotel or resort.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Remote Work:

No

Employment Type:

Full-time

Senior Hotel Manager Position

We are seeking a seasoned professional to assume key responsibilities in Hotel Management . This role offers a comprehensive benefits package including a base salary of €30,000 per annum.

• Secure government fees and associated expenses for candidates within Germany and abroad.
• Manage applications efficiently.

• Possess a Diploma or degree in Hotel Management.
• Demonstrate fluency in English; proficiency in German is not required.

The processing time for this application typically ranges from 8-12 weeks. Candidates must be prepared to cover all government fees, visa fees, registration fees, legal fees, flight, and other allied expenses.

• Candidates should have the financial capability to meet these expenses.
• Only those capable of paying these fees should proceed with their applications.

The Multi Property Chief Steward is responsible for overseeing daily kitchen utility operations and supervising staff. Key areas of responsibility include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating, and food running.

To excel in this role, you will strive to continually improve guest and employee satisfaction while maintaining operational efficiency.

• High school diploma or GED
• 4 years experience in procurement, food and beverage, culinary, or related field

Alternatively, a 2-year degree in Hotel and Hospitality Management may be considered.

This position offers the opportunity to work in a dynamic environment, developing skills and expertise in hospitality management.

Business Administrator

We are seeking a highly skilled and experienced Business Administrator to manage our daily operations.

The ideal candidate will be responsible for providing exceptional customer service, greeting and escorting guests to their rooms, and answering any questions they may have about the hotel or local area.

Additionally, you will be responsible for arranging transportation for guests, communicating parking procedures, and maintaining a clean and professional appearance.

You will work closely with other teams to ensure a smooth and efficient operation, and contribute to a positive and inclusive culture within the organization.

Key Responsibilities:

• Greet and escort guests to their rooms
• Answer questions about the hotel and local area
• Arrange transportation for guests
• Communicate parking procedures
• Maintain a clean and professional appearance
• Work closely with other teams to ensure a smooth and efficient operation

Requirements:

• Bachelor's degree in Business Administration or related field
• Excellent communication and interpersonal skills
• Able to work in a fast-paced environment
• Ability to lift up to 50 pounds

What We Offer:

• A competitive salary package
• Ongoing training and development opportunities
• A dynamic and inclusive work environment
• The opportunity to work with a growing organization

This internship is designed to provide current college or university students with hands-on experience in hotel management. You will learn about a hotel's operations and gain valuable insights into the industry.

To be considered for this internship, you must be a current college or university student. Our program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry.

• Job Responsibilities:
• Assist in daily hotel operations
• Participate in training programs
• Develop skills in customer service and teamwork

Benefits:

This internship offers a unique opportunity to gain real-world experience in hotel operations while developing valuable skills and networking opportunities. As a member of our team, you will have access to cutting-edge technology, training programs, and mentorship from experienced professionals.

Requirements:

1. Currently enrolled in a college or university program
2. Excellent communication and teamwork skills
3. Ability to work in a fast-paced environment

Working in Hawaii requires a deep understanding of local culture and the concept of ohana, or family. This involves learning beyond functional hotel operations such as bed-making or luggage handling.

You will assist with departmental efficiency, meeting employee, guest, and owner expectations while adhering to corporate strategies and brand standards. The Assistant Manager - Front Office supports the Front Office Manager in managing daily operations of the front desk.

• Minimum 2 years' experience in an Assistant Manager or Team Leader role, specifically in front office/guest relations within a hotel environment.
• Well-developed communication and customer service skills.

Location: Grand Hyatt Deer Valley | Park City, UT, US