693 Hotel Operations jobs in the United Arab Emirates
Hotel Operations Supervisor
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Job Description
An Assistant Front Office Manager is responsible for overseeing the Front Office operation to maintain high standards.
Key responsibilities include:
- Assisting the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends with a focus on continuous improvement
- Ensuring regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel's loyalty scheme
- Maximising room occupancy at best rates and using up-selling techniques to promote hotel services and facilities
- Assisting the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
- Monitoring the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
- Ensuring Team Members have current knowledge of hotel products, services, pricing, and policies as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
- Maintaining good communication and working relationships with all hotel departments
- Monitoring staffing levels to meet business demands
- Conducting monthly communication meetings in the absence of the Front Office Manager and producing minutes
- Assisting the Front Office Manager with staff performance issues in compliance with company policies and procedures
- Assisting the Front Office Manager with recruiting, managing, training, and developing the Front Office team
Required skills and qualifications include:
- Previous supervisory experience in Front Office within the hotel/leisure/retail industry
- A high level of IT proficiency
- A high level of commercial awareness and sales capabilities
- Excellent leadership, interpersonal, and communication skills
- Accountability and resilience
- A commitment to delivering a high level of customer service
- The ability to work under pressure
- Excellent grooming standards
- Flexibility to respond to a variety of work situations
- The ability to work independently and as part of a team
Benefits of working for Hilton include:
- A global hospitality brand with a strong reputation for excellence
- A comprehensive training program to develop your skills and knowledge
- A competitive salary and benefits package
- Ongoing opportunities for career development and progression
Hilton is a leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to fill the earth with the light and warmth of hospitality.
Hotel Operations Supervisor
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We are seeking an experienced hotel operations supervisor to oversee housekeeping and other related activities.
The ideal candidate will be responsible for managing staff, maintaining high standards of cleanliness, hygiene, and safety, as well as overseeing the implementation of established policies and procedures.
To succeed in this role, you will need excellent interpersonal skills, strong organizational abilities, and the ability to manage a busy workload efficiently.
This is an exciting opportunity to join our team as we strive to provide exceptional service to our guests while maintaining a positive and productive work environment.
- Strong leadership and communication skills.
- Ability to work independently and as part of a team.
- Excellent time management and organization skills.
We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and innovation.
Hotel Operations Manager
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Company Description
Welcome to Maple Wood Hospitality, your trusted partner in premium hotel leasing and management. We specialize in operating top-rated hotels in Dubai, offering a seamless blend of luxury, comfort, and affordability. Whether you're visiting for business or leisure, our world-class accommodations, prime locations, and exceptional service ensure a memorable hotel stay in Dubai.
Role Description
This is a full-time, on-site role located in Dubai, United Arab Emirates, for a Hotel Operations Manager. The Hotel Operations Manager will oversee the daily operations of the hotel, ensuring efficient service delivery and exceptional customer experience. Responsibilities include managing staff, optimizing operations, ensuring health and safety compliance, handling guest relations, and implementing training programs.
Qualifications
- Skills in Operations Management
- Customer Satisfaction and Customer Service skills
- Strong Communication abilities
- Experience in Training and developing staff
- Proven experience in hotel or hospitality management
- Excellent organizational and leadership skills
- Bachelor's degree in Hotel Management, Business Administration, or related field
Hotel Operations Engineer
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We are seeking an experienced Engineering Team Manager to oversee the maintenance and upkeep of our hotel operations.
Key Responsibilities:- Lead a team of engineers to ensure efficient operation of all hotel systems, including electrical, plumbing, and HVAC.
- Develop and implement procedures to maintain safety, security, and compliance with regulations.
- Coordinate project bidding and oversee contractors to ensure quality work is performed at a reasonable cost.
- Prepare budgets for repairs, maintenance, and utilities, as well as capital expenditures.
- Perform daily checks around the hotel to identify and address potential issues.
- Maintain relationships with internal and external customers, ensuring excellent customer service.
- Proven experience in engineering or a related field.
- Strong leadership and management skills.
- Ability to develop and implement effective procedures.
- Excellent communication and interpersonal skills.
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- Opportunities for growth and advancement.
- A collaborative and inclusive workplace culture.
- The chance to make a real difference in the lives of our guests and colleagues.
Hotel Operations Director
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Lease a leader to drive guest satisfaction and maximize operating results with strong interpersonal skills and strategic vision.
The ideal candidate will have:
- A proven track record in a leadership role
- Ability to build relationships and communicate effectively
- Strong business acumen and commercial performance driving skills
Responsibilities include:
- Leading a team to deliver exceptional standards
- Maximizing property profit and managing financials
- Ensuring compliance with operating controls
- Promoting employee engagement
The successful candidate will live the brand by developing financial objectives, interacting positively with team members, and fostering positive relations.
Hotel Operations Leader
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A seasoned hotel operations leader is sought to drive strategic growth and steer the daily management of our hospitality services.
- Drive team collaboration, set clear performance objectives, and optimize operational efficiency to deliver exceptional results.
- Develop innovative marketing strategies to promote hotel services, leveraging partnerships and digital channels for maximum impact.
- Engage with customers through excellent service, proactively address concerns, and provide tailored solutions to exceed expectations.
- Maintain and improve facilities, manage staffing challenges, and enforce rigorous health and safety standards to safeguard guests and staff alike.
- Establish and maintain effective relationships with external partners and leverage social media platforms for targeted advertising campaigns.
Leading Hotel Operations
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Hotel Operations Manager
About the Role:The Hotel Operations Manager is responsible for overseeing the day-to-day operations of the engineering department. This includes ensuring optimal functioning and maintenance of hotel facilities and equipment.
Responsibilities:- Lead and manage the engineering team to promote a collaborative and innovative work environment.
- Oversee preventive and corrective maintenance of hotel facilities to ensure operational efficiency and guest comfort.
- Ensure adherence to local regulations, including fire safety and other relevant laws.
- Manage capital improvement projects and handle contractor management as needed.
- Design and implement energy-saving solutions and sustainable practices.
- Monitor and control costs, producing quarterly and monthly maintenance reports.
- Work closely with other hotel departments to minimize disruption and enhance the overall guest experience.
- Proven experience in a similar leadership role, preferably in a hotel or large facility management setting.
- Strong technical knowledge of building systems, mechanical, electrical, and plumbing (MEP) systems.
- Ability to work effectively with contractors and vendors.
- Excellent communication skills and ability to interact with senior management staff and external parties.
- Knowledge of sustainability practices and energy management systems.
- Ability to manage budgets and provide cost-effective maintenance solutions.
- A strategic leader with a background in facilities or engineering management.
- Balance technical knowledge with strong team management and operational oversight.
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Hotel Operations Director
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A Hotel Leader is required to drive excellence and guest satisfaction at a prestigious hotel.
- Lead multiple departments including Rooms, F&B, Housekeeping, Front Office, and Security, fostering accountability, service passion, and continuous improvement.
- Ensure high standards are met for exceptional guest experiences.
- Collaborate with senior leaders to drive strategy and enhance profitability.
- Monitor key performance indicators and financial metrics to inform decision-making.
To succeed in this role, you will require:
- At least 7-10 years of progressive leadership experience in a hotel environment.
- Strong leadership, decision-making, and interpersonal skills.
- A proven track record of driving guest satisfaction and financial growth.
Hotel Operations Manager
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We are seeking a seasoned and results-driven Corporate Operations Director to lead and execute operational strategy across a diverse portfolio.
This is a high-impact leadership role requiring operational rigor, strategic foresight, and cross-functional coordination.
Key Responsibilities- Lead and oversee group-wide operations across hospitality, marine, and ancillary business units.
- Develop and implement operational strategies aligned with the company's growth objectives.
- Drive performance excellence, cost efficiency, and service quality across all properties and services.
- Collaborate closely with executive leadership to ensure strategic alignment and execution.
- Middle East experience mandatory. Hotel work experience in multiple countries required.
- A work experience outside of the Middle East would be beneficial.
- Must have been a senior hotel GM of a luxury hotel brand for a minimum of 5 years.
- Compensation: €10,000–€12,000 / month net (take-home after personal income taxes and social contributions)
- Language: Arabic-speaking preferred; but not required
- Proven experience in senior operations leadership roles, ideally within hospitality, marine, or multi-service environments.
- Strong understanding of hotel operations, guest experience, and service delivery.
- Arabic language proficiency is highly advantageous; English fluency is essential.
Interested candidates meeting the above criteria are invited to submit their updated CV along with a cover letter outlining their relevant experience and motivation for applying.
Hotel Operations Manager
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The Cluster Director of Engineering is responsible for overseeing the maintenance and upkeep of hotel properties, ensuring safety, security, conservation, and compliance at the highest levels. This role involves managing a team to maintain efficient operations across multiple properties.
Key Responsibilities- Lead the Engineering Team in maintaining hotel operations, including service standards, equipment schedules, and work schedules.
- Develop systems and procedures for guest and team member safety, as well as proper conditions for plant, machinery, and property.
- Communicate with government agencies for compliance with statutory regulations and regular services agreements.
- Prepare budgets for capital expenditures, repairs, and maintenance, and utilities.
- Coordinate project bidding, define cost and scope, and oversee contractors for quality work.
- Perform daily checks around the hotel and take actions accordingly.
- Maintain stock of spare parts and ensure good relationships with internal and external customers.
- Maintain hotel fixtures and fittings in safe condition and address unsafe situations.
- Develop and implement emergency programs and energy conservation initiatives.
- University degree in mechanical or electrical engineering or similar discipline.
- Recognized professional qualification in engineering or similar discipline.
- Significant work experience in property, engineering design, and/or construction roles, including management experience and international settings.