What Jobs are available for Hq Product Testing in the United Arab Emirates?

Showing 25 Hq Product Testing jobs in the United Arab Emirates

Health Insurance Product Development Analyst

Dubai, Dubai The Cigna Group

Posted 9 days ago

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Job Description

**The Position:**
Provide advanced professional input to Product Development, Client Solutions and Proposition assignments/projects to ensure our organisation becomes an undisputed partner of choice to the people we serve, and maximize our growth strategy for Cigna Middle East and Africa Responsible for refreshing existing core products and propositions that will help drive incremental growth, as well as introduce new products and enhancements to propositions that are compliant and competitive within target market(s) and segments. Responsible for the growth and development of other team members
**Main Duties/Responsibilities:**
+ Key contributor and advisor to the Head of Product & Solution Strategy and Vendor Management with the development of regionally appropriate, compliant and competitive products and propositions for all of Cigna MEA (Gulf Cooperation Council (GCC), Lebanon, Africa) and segments (Top-Tier, Mid-Tier, 'local/domestic') for both Group and Individual, in line with our Simple, Affordable and Predictable strategy and executing our business strategic priorities.
+ Lead Local Product forum with internal stakeholders, creating governance, gathering feedback to inform team priorities and planning and to communicate team strategies and updates
+ Lead strategic business priorities to execute on business goals and objectives
+ Influence and lead on departmental priorities to ensure their execution to further enable our growth and earnings targets
+ Be agile on ad-hoc business priorities eg New product or operating model requirements for a strategic new business client
+ Reacting to any regulatory market change, displaying agility and adaptability, whilst continuing to execute on the business strategic priorities.
+ Representing the Product & Solution Strategy Team in Steer Co meetings, clearly articulating the progress and mapping out recommendations with a well thought out analytical approach while being open and candid on any risks.
+ Lead Global (Cignalinks) projects, being the conduit between the local and global teams, sharing the required local regulatory requirements globally and being instrumental in determining the appropriate operating models based on both global and local capabilities and requirements
+ Training, developing and leading other members of the Product & solution Strategy team
+ Partner with internal teams (Sales, Client Management, Underwriting, Actuary, IT and Operations) impacted in the product development process to collectively design, develop and launch new product initiatives.
+ Support the product roadmap priorities and ensure continued alignment to achieving our growth strategy
+ Project management responsibility for new product development initiatives, when a project manager is not allocated, working in an Agile environment
+ Communicate and work with peers in the product team to knowledge share
+ Understand and leverage partnership strengths and capabilities to support growth within the markets
+ Evaluate product portfolio status on an annual basis
+ Provide updates to the Head of Product for reporting to senior management
+ Report project status, resource utilization and ability to recommend changes to improve the team's overall effectiveness
+ Opportunity to work in a dynamic and agile team, working on strategic projects across the propositions team, including individual and health services segments
**Qualifications/Experience Required:**
+ Bachelors Degree preferred; MBA or Masters Degree or equivalent experience
+ Minimum 2-3 years experience/knowledge of domestic and expatriate healthcare products and services, preferably within Sales, Operations, Product or Marketing, and preferably with knowledge of group propositions.
+ Excellent written and oral communication skills
+ Experience of project management preferred
**Competencies:**
+ Manages Ambiguity
+ Nimble Learning
+ Drives Results
+ Courage
+ Communicates effectively
+ Collaborates
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
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Health Insurance Product Development Analyst

Dubai, Dubai Cigna Health and Life Insurance Company

Posted today

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Job Description

Health Insurance Product Development Analyst page is loaded# Health Insurance Product Development Analystremote type: On-sitelocations: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: **The Position:**Provide advanced professional input to Product Development, Client Solutions and Proposition assignments/projects to ensure our organisation becomes an undisputed partner of choice to the people we serve, and maximize our growth strategy for Cigna Middle East and Africa Responsible for refreshing existing core products and propositions that will help drive incremental growth, as well as introduce new products and enhancements to propositions that are compliant and competitive within target market(s) and segments. Responsible for the growth and development of other team members**Main Duties/Responsibilities:*** Key contributor and advisor to the Head of Product & Solution Strategy and Vendor Management with the development of regionally appropriate, compliant and competitive products and propositions for all of Cigna MEA (Gulf Cooperation Council (GCC), Lebanon, Africa) and segments (Top-Tier, Mid-Tier, ‘local/domestic’) for both Group and Individual, in line with our Simple, Affordable and Predictable strategy and executing our business strategic priorities.* Lead Local Product forum with internal stakeholders, creating governance, gathering feedback to inform team priorities and planning and to communicate team strategies and updates* Lead strategic business priorities to execute on business goals and objectives* Influence and lead on departmental priorities to ensure their execution to further enable our growth and earnings targets* Be agile on ad-hoc business priorities eg New product or operating model requirements for a strategic new business client* Reacting to any regulatory market change, displaying agility and adaptability, whilst continuing to execute on the business strategic priorities.* Representing the Product & Solution Strategy Team in Steer Co meetings, clearly articulating the progress and mapping out recommendations with a well thought out analytical approach while being open and candid on any risks.* Lead Global (Cignalinks) projects, being the conduit between the local and global teams, sharing the required local regulatory requirements globally and being instrumental in determining the appropriate operating models based on both global and local capabilities and requirements* Training, developing and leading other members of the Product & solution Strategy team* Partner with internal teams (Sales, Client Management, Underwriting, Actuary, IT and Operations) impacted in the product development process to collectively design, develop and launch new product initiatives.* Support the product roadmap priorities and ensure continued alignment to achieving our growth strategy* Project management responsibility for new product development initiatives, when a project manager is not allocated, working in an Agile environment* Communicate and work with peers in the product team to knowledge share* Understand and leverage partnership strengths and capabilities to support growth within the markets* Evaluate product portfolio status on an annual basis* Provide updates to the Head of Product for reporting to senior management* Report project status, resource utilization and ability to recommend changes to improve the team’s overall effectiveness* Opportunity to work in a dynamic and agile team, working on strategic projects across the propositions team, including individual and health services segments**Qualifications/Experience Required:*** Bachelors Degree preferred; MBA or Masters Degree or equivalent experience* Minimum 2-3 years experience/knowledge of domestic and expatriate healthcare products and services, preferably within Sales, Operations, Product or Marketing, and preferably with knowledge of group propositions.* Excellent written and oral communication skills* Experience of project management preferred**Competencies:*** Manages Ambiguity* Nimble Learning* Drives Results* Courage* Communicates effectively* Collaborates**About Cigna Healthcare**Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.*Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.**If* *you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.* #J-18808-Ljbffr
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Retail and Product Development Manager

Dubai, Dubai Precise group

Posted today

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Job Summary:
We are seeking an experienced Retail and Product Development Manager to lead the design, development, and distribution of merchandise and souvenirs across sports, fashion, lifestyle, and entertainment sectors. This role requires a blend of creative product vision and retail management, working closely with IP holders to develop merchandise that resonates with target markets.

Key Responsibilities:

  • Product Development: Manage end-to-end product development, collaborating with IP holders to create merchandise aligned with brand standards and market trends.
  • Retail & Distribution Support: Oversee multi-channel strategies for B2B, B2C, and DTC, ensuring efficient inventory and distribution management across channels.
  • Sourcing & Supply Chain Optimization: Coordinate with suppliers to secure quality materials, monitor logistics, and optimize cost and lead times.
  • Market Analysis & Trend Monitoring: Conduct market research to identify trends and innovation opportunities, informing product development decisions.
  • Cross-functional Collaboration: Partner with design, procurement, and marketing teams to execute product launches and drive market engagement.

Qualifications:

  • 10 years of experience in product development, retail, or a related field in sports, fashion, lifestyle, or entertainment.
  • Proven expertise in managing full product cycles and collaborating with IP holders.
  • Familiarity with multi-channel retail strategies, supply chain logistics, and sustainable sourcing.
  • Preferred Skills: Experience in retail technologies and e-commerce platforms. Arabic language proficiency is an advantage

Location: Dubai

Employment Type: Full-time

Apply now to join our dynamic team and shape the future of branded merchandise

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Manufacturing Test Engineer

Abu Dhabi, Abu Dhabi Mvp VC

Posted today

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Job Description

Wanna join the adventure?

Orbitworks is a cutting-edge satellite manufacturing startup based in the UAE. We are seeking a Manufacturing Test Engineer to support our growing test and integration efforts for our satellite systems. This role is critical in bridging the gap between systems test engineering and hands-on test execution, playing a vital role in ensuring quality, reliability, and performance of our satellite products.

About This Role:
  • Translate test plan requirements provided by System Test Engineers into executable test scripts and procedures.
  • Support installation and commissioning of test equipment and EGSE (Electrical Ground Support Equipment).
  • Execute functional, electrical, and system-level tests on satellite subsystems and integrated systems.
  • Troubleshoot and resolve test failures, identifying issues at the equipment, script, or setup level.
  • Collaborate with electrical, software, and systems teams to ensure test coverage and accuracy.
  • Maintain documentation of test procedures, results, and troubleshooting steps for traceability and compliance.
  • Support continuous improvement of test methodologies, automation, and infrastructure.
Must Haves:
  • Proven experience managing the full procurement lifecycle, ideally in a hardware, aerospace, or manufacturing environment.
  • Strong understanding of ERP systems (NetSuite preferred), including hands-on use for procurement tasks and workflow improvement.
  • Demonstrated supplier management skills, including negotiation, performance tracking, and issue resolution.
  • Solid grasp of contractual terms, NDAs, Incoterms, and compliance standards relevant to procurement.
  • Excellent collaboration skills with cross-functional teams including logistics, planning, finance, and legal.
  • High level of ownership, responsiveness, and professionalism.
  • Strong organizational and communication skills with attention to detail.
  • Fluent in English; experience working in the UAE or Middle East region is a plus.
Nice to Haves:
  • Previous space industry experience - working hands-on with satellite flight hardware.
  • Minimum 5 years of experience in a manufacturing, systems testing or electrical integration role, within the Space industry (not aerospace, aviation or defence).
  • Hands-on experience with test equipment, scripting tools (e.g., Python, MATLAB), and satellite EGSE systems.
  • Bachelor’s degree in Electrical Engineering, Systems Engineering, or a related field.
  • Proven ability to troubleshoot technical issues across hardware, software, and test configurations.
  • Strong organizational and documentation skills, with a focus on quality and traceability.
  • Excellent communication and collaboration skills across multidisciplinary teams.
  • Familiarity with configuration management and automated test systems.
  • Understanding of system validation and verification processes.
  • Ability to work in a fast-paced, startup environment with minimal supervision.

Orbitworks' mission is to make space simple for organizations that want to deploy physical and virtual missions to space. Building on Loft Orbital's heritage, Orbitworks will be the first commercial firm in the United Arab Emirates to mass-manufacture satellites. Orbitworks aims to manufacture tens of satellites annually and operates out of a 50,000-square-foot facility in Abu Dhabi.

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IT ATM Test Engineer

Abu Dhabi, Abu Dhabi Everythinginclick

Posted today

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Job Description

Dicetek LLC is seeking a detail-oriented and innovative IT ATM Test Engineer to join our team in Abu Dhabi. This role offers an exciting opportunity for professionals interested in ATM technology and IT testing processes. As an IT ATM Test Engineer, you will play a crucial role in ensuring the quality and functionality of ATM systems, supporting our mission of delivering seamless, secure, and efficient banking solutions.

Key Responsibilities of IT ATM Test Engineer

Develop, execute, and document comprehensive test plans for ATM systems.
Conduct functional, regression, and system integration testing to ensure optimal performance.
Identify, analyze, and resolve defects and issues in collaboration with development teams.
Maintain and update test environments to support various project phases.
Ensure compliance with security standards and best practices in ATM testing.
Collaborate with cross-functional teams to meet project requirements and timelines.
Provide detailed reports on testing outcomes, metrics, and improvement opportunities.

Qualifications Required for IT ATM Test Engineer

Proficient in ATM Switches (Base24 eps), ISO Messages, data structures, Visa and MasterCard Interfaces.
In-depth knowledge of cards (Debit, Credit, Pre-paid), issuing and acquiring payments, Switching and transaction routing, Merchant Management, ATM, POS terminals, and Banking Kiosks.
Experience with ATMs (NCR, Diebold), ATM Message protocols (NDC, IFX, ATM Web Interfaces), Cash Deposit machines, Cash recyclers, ATM flow and state management, ATM Experience Management (NCR Connections, Aptra Activate, Wincor Proflex), Anti Skimming, HSM (Thales, Safenet), and Key management.
Knowledge of smart and non-smart card solutions, Chip Payment (EMV) Technology, EMV developments and trends.
Understanding of MasterCard/Visa Payment systems specifications, ISO Message interfaces, file handling, and security key management.
Knowledge of payment gateway systems and solutions, 3DSecure/SecureCode specifications and interfaces.
Understanding of ATM/EFTPOS terminals, secure communications and solutions.
Knowledge of Payment Card Industry (PCI) and Payments Applications Security Standards.
Familiarity with Card and Chip Personalization Systems and host interfaces, and instant personalization solutions.

Company Bio

At Dicetek LLC, we are passionate about delivering innovative IT solutions that empower businesses to excel in the digital age. With a focus on excellence, integrity, and client satisfaction, we specialize in providing cutting-edge technology services tailored to diverse organizational needs. As a leader in the IT industry, we foster a culture of innovation, collaboration, and continuous growth. Learn more about us at dicetek.net or follow us on LinkedIn.

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Test Infrastructure Engineer

Abu Dhabi, Abu Dhabi Cerebras

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Job Description

Wanna join the adventure?

As we embark on designing, producing, and operating cutting-edge satellites, we are seeking a skilled and versatile Test Infrastructure Engineer to design, build, and maintain the systems that power our hardware and software verification and validation. You will own the development of test benches and test stations — from concept through delivery and ongoing support — enabling our teams to integrate, validate, and deliver satellite systems at scale.

This is a unique opportunity to shape the backbone of our testing operations in a fast-paced, high-tech environment where every improvement you make directly accelerates our mission. This role requires someone who is highly technical, detail-oriented, and thrives on solving complex, cross-disciplinary challenges — all while bringing a mindset of standardization, automation, and continuous improvement to every project.

About This Role:
  • Test Bench & Test Station Development
  • Design, build, and maintain software-in-the-loop (SIL) and hardware-in-the-loop (HIL) test benches to support satellite hardware and software validation.
  • Own updates, evolution, and lifecycle management of test infrastructure to support current and future programs.
  • Maintain and improve test stations, tools, and equipment for integration and test (I&T) campaigns.
  • Cross-Functional Collaboration
  • Work closely with Systems, AIT, Software, and Product teams from design to execution, ensuring test infrastructure meets program objectives.
  • Support AIT campaigns with test setup, troubleshooting, and automation improvements.
  • Process & Tooling Improvement
  • Refine and standardize tools, processes, and interfaces involved in test infrastructure.
  • Automate repetitive tasks and improve dynamicity in test workflows.
  • Contribute to company-level process definitions to meet Orbitworks’ scaling goals.
  • Stakeholder Interaction
  • Act as the point of contact for test infrastructure needs, working closely with engineering teams to prioritize and deliver solutions.
  • Identify pain points and propose actionable improvements to increase efficiency and reliability.
Must Haves:
  • 5+ years of experience working with Linux and networking fundamentals.
  • Hands-on experience with embedded hardware (Engineering Models, Flight Models).
  • Proven track record in system validation and platform integration.
  • Strong debugging skills for Linux system management (systemd, networkd, file systems) and HIL setups.
  • Solid understanding of VLANs, OSI layers, packet tracing, TCP/UDP protocols, and network diagnostics tools (tcpdump, Wireshark).
  • Proficient in Python and scripting languages (e.g., bash).
  • Skilled with software development practices, version control (git, GitLab), and containerization (Docker, pods).
  • Experience with continuous integration tools and cloud-based automation.
  • Familiarity with Manufacturing Execution Systems (MES), Product Lifecycle Management (PLM), and procurement processes.
Nice to Haves:
  • Deep understanding of embedded and space protocols and standards.
  • Experience collaborating with mechanical and electrical engineering teams.
  • Knowledge of harness design and build.
  • Additional programming languages (C, C++, C#, Lua, YAML, Cue).
  • Experience setting up automated HIL test benches.
  • Previous work with space systems.

Orbitworks' mission is to make space simple for organizations that want to deploy physical and virtual missions to space. Building on Loft Orbital's heritage, Orbitworks will be the first commercial firm in the United Arab Emirates to mass-manufacture satellites. Orbitworks aims to manufacture tens of satellites annually and operates out of a 50,000-square-foot facility in Abu Dhabi.

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Blockchain Test Development Engineer

Dubai, Dubai Forte Digital Poland

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Join our blockchain team to work on large-scale projects with a focus on R&D, coding, and QA. Requires Java/Python proficiency, automation testing, and fluency in English/Mandarin.

Overview:

Our blockchain team is expanding. Join our innovative team and contribute to driving impactful projects in a dynamic and fast-paced environment!

Strong development skills with some hands-on experiences on automation testing; Good opportunity to work on big scale in-house development projects for the cryptocurrency exchange platform; End-to-end development on R&D, coding, DevOps, and Quality Assurance.

Job Responsibilities:

  1. Participate in the review of product requirements, system design, and program code, and provide improvement suggestions.
  2. Design and execute test cases to track and locate defects or issues in product software.
  3. Propose a reasonable automation solution based on product and project characteristics, and be responsible for designing and implementing automated testing tools to improve testing efficiency.
  4. Improve the existing testing plan to enhance testing quality, including testing process improvement, testing innovation, and the introduction of new testing methods.

Job Requirements:

  1. Experience in large-scale system project development or Quality Assurance, familiar with the software R&D process, and possess systematic development/testing analysis and design capabilities.
  2. Proficient in Java/Python and other languages, with more than 5 years of relevant development/SAST white-box testing experience, familiar with commonly used design patterns.
  3. Experienced in engineering development, familiar with the design and development of common database products; designed and implemented test platforms, DevOps, etc., with in-depth understanding of Quality Assurance.
  4. Strong interest in technology, attention to cutting-edge technologies, and good research skills.
  5. Fluency in English and Mandarin is a must.
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Quality Assurance Analyst

Guema Caravan

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Quality Assurance Analyst At Faham Group, we're seeking an experienced Quality Assurance Analyst to join our team. This dual-focused role will be responsible for developing and delivering high-quality training programs while also conducting thorough operational auditing to ensure continuous improvement across our organization. Key Responsibilities Needs Assessment & Strategic Planning
Conduct comprehensive assessments to identify training gaps across departments
Partner with managers to pinpoint critical skill deficiencies and competency development needs
Align training initiatives with organizational objectives and growth strategies
Program Development & Content Creation
Design and develop engaging training materials specifically for White Collar staff
Tailor content to address the unique requirements of various roles and organizational levels
Maintain up-to-date training resources that reflect company standards and best practices
Training Delivery & Facilitation
Facilitate dynamic training sessions using diverse instructional methods including presentations, simulations, and interactive activities
Lead both in-person and virtual training effectively to accommodate different learning environments
Create positive learning experiences that maximize participation and knowledge retention
Product Knowledge Training
Design and implement comprehensive product knowledge training for newly hired white collar employees
Ensure staff understand product features, benefits, and applications
Evaluation & Continuous Improvement
Implement measurement systems to assess training effectiveness through various metrics
Collect and analyze participant feedback to refine content and delivery approaches
Maintain detailed documentation of all training activities and outcomes
Auditing & Quality Assurance
Field Audits & Compliance Verification
Conduct regular site visits to evaluate adherence to safety standards, quality protocols, and operational procedures
Identify and document deviations from established processes and standards
Perform customer verification calls to gather comprehensive feedback on all service touchpoints
Review customer service call recordings to identify service enhancement opportunities
Discrepancy Management
Thoroughly investigate reported issues and meticulously document findings in the violation/discrepancy tracking system
Apply root cause analysis techniques to identify underlying issues
Process Improvement
Provide leadership with actionable recommendations based on audit findings
Collaborate across departments to implement improvement initiatives
Utilize audit insights to enhance training materials and methodologies
Reporting & Analytics
Performance Reporting
Generate comprehensive training effectiveness reports and ROI analyses
Prepare detailed monthly audit reports highlighting key findings and improvement areas
Compile and present violation/discrepancy tracker data with actionable insights
Develop visual dashboards to track key performance indicators

Qualifications & Experience
Minimum 3 years of experience in training, development, and auditing roles
Strong knowledge of coaching models, facilitation techniques, and leadership development
Understanding of process improvement methodologies (Six Sigma, Lean, etc.)
Professional certification in L&D or Auditing (CPTD, SHRM-CP, CIA, Six Sigma)
Familiarity with operational environments similar to ours
Proficiency in creating engaging training programs and materials
Advanced skills in MS Office suite and training technology platforms
Demonstrated experience delivering face-to-face and virtual sessions to diverse audiences
Expertise in documenting workflows, SOPs, and identifying inefficiencies
Experience conducting internal audits, compliance checks, and risk assessments
Skilled in root cause analysis techniques (5 Whys, Fishbone Diagrams, etc.)
Strong analytical abilities and technical report-writing skills
Excellent communication skills with the ability to engage cross-functional teams
Meticulous attention to detail and high standards for documentation accuracy
Proactive approach to identifying process and performance improvement opportunities
Demonstrated ability to manage multiple priorities and meet deadlines #J-18808-Ljbffr

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Officer - Quality Assurance

Abu Dhabi, Abu Dhabi GAL Global Aerospace Logistics

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Job Description

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We are an Emirati company focused on creating a balanced, expert workforce, specialising in aviation services, for the UAE. Come join us today!

Overview

The Quality Assurance Officer (QAO) will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the GAL QA Manager and/or Aviation Directorate in accordance with AFAD Technical Affairs Directorate regulations to ensure contractual requirements are being maintained. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI’s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program.

Responsibilities
  1. Responsible for supporting the aviation maintenance site auditing scheduled as defined in the GAL maintenance contract.
  2. Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.
  3. Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.
  4. Carry out compliance audits for both GAL as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.
  5. Performs statistical analysis, data analysis and monthly reporting to the management team.
  6. Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team.
  7. Recommends changes to the documented quality management system based on experience and data analysis through monthly information.
  8. Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.
  9. Maintains familiarization and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.
  10. Must be able to travel between maintenance sites and headquarters.
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Quality Assurance Officer

Sharjah, Sharjah Global Studies University

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Job Description

Reporting Relationship : Director of the Office of Institutional Effectiveness (OIE)

Expected Starting Date: For immediate hire

Job Status: Full-time

Application Deadline: The position is open until filled

About Us

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.Read more .

About the Position

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards. The goal is to demonstrate to all stakeholders the high quality of teaching, learning, research, and publishing output of its faculty and graduate students, and to make sure they meet the standards and expectations according to the best practices in global peer institutions. This will be achieved by developing risk-based institutional and subject-for-review processes.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

Key Responsibilities
  • To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
  • To coordinate external reviews of academic quality and standards as assigned
  • To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
  • To ensure that the institute meets the expectations for the UAE-CAA Higher Education
  • To manage the periodic review of the academic quality and standards
  • To manage the approval processes for new academic developments as assigned
  • Provide academic data analysis: report grades, exam results, and attendance
  • Develops accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
  • Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
  • To work on accreditation compliance reporting and timelines
  • To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
  • To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies.
  • To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
  • Perform all other functions as assigned by the Director of OIE
Required Education
  • Master’s degree in a relevant field
Required Work Experience
  • Requires a minimum of 5 years of relevant experience in academic affairs, preferably, within a higher education institution
  • Previous experience in data management capacity within higher education
  • Experience in managing and developing data systems
  • Experience in producing accurate data for reporting and assessment
  • Experience in university ranking systems
  • Creating and maintaining data capture and data entry templates
  • Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
  • Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
  • The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
  • Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
  • Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
  • Proficiency with Microsoft Office applications
  • The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: . Please mention the position you are applying for in the subject line.

*Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children’s school fees allowances subject to coordination of benefits.

*The Africa Institute (GSU) is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply.

*We anticipate a high number of applications and will do our best to respond to any queries. Please note that only shortlisted applicants will be contacted in the first instance.

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  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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