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Human Resources Management (Professional HR)

ID 118

HRM, Training Courses

This program deals with the latest innovations and direction of today’s Human Resource Departments. This essential program will provide you with the best in new techniques, processes and direction that leading HR departments need to take to be world class.

Rapid and radical change is affecting the whole of the world. Some parts of the Middle East are facing significant challenges in terms of growth and competition. In other places, the key to prosperity as an organisation is seen as controlling costs and maintaining market competitiveness. In these circumstances, companies are increasingly searching for a source of competitive advantage through HR.

Module 1 - Leading Strategic HR Transformation

Module 2 - The Business of HR

• You will learn how to:
  • Master the new HR strategic process
  • Transform strategic requirements into HR objectives using the 6 S model
  • Create HR strategic action plans to achieve business objectives
  • Provide innovative predictive information
  • Practice business information interviews and present results
  • See the big picture for the future of employment and performance through people
  • Build your professional confidence
  • Identify the context for change – the economic and social changes that are driving employment change
  • Identify current employment practices and establish an agenda for change
  • Examine international developments in employment practices
  • Establish best practices covering issues such as Leadership and Management Style, Recruitment and Retention, Performance Management, Work Organisation, Equal Opportunities, Industrial Democracy, Employee Relations and Communications, Consultation and Involvement

• Upon completion of this seminar, you will know how to:
  • Use a strategic model to build an HR strategy and understand where strategy fits into corporate business
  • Utilize the 6 S process to translate strategy into HR action
  • Write business action plans to delegate strategic tasks
  • Build and produce high-level management information
  • Report on HR trends and master emergency planning
  • Conduct executive briefings to gather and disseminate information
  • Show the added value of HR to your business
  • Translate current trends to maximize Human Capital investment

Those attending the programme will return to their organisation equipped with up-to-date knowledge of the full range of issues involved in the development of the HR function as a competitive advantage.

Delegates will be able to develop an operational response to the strategic issues raised, with a concentration on practical steps.

• Demonstrate the HR strategic model to others
• Perfect high-level interviewing skills
• Develop social skills for use at the executive level (via EQ measurement)
• Maintain a future focus
• Manage an HR team to produce strategic results
• Deliver strategic objectives on time and on budget
• Demonstrate self-development and CPE record
• Self-start to achieve business objectives
• Demonstrate fiscal control and create ROI
• Improve HR practices
• Set and achieve business objectives for performance management

• Develop strategic thinking using the 10-step model
• Forward planning
• Analytical thinking
• Creativity and innovation
• Writing outlines for the 6 S process
• Master construction of Business action plans
• Use and master HR statistical packages
• Personal presentation skills
• International HR law
• Manpower planning
• Practice strategic planning
• Review recruitment and selection
• Use performance management tools
• Review the use of competencies

Module 1: Leading Strategic HR Transformation

• The Formulation of Strategy, How it Works – The Process Explained
• Translating Strategic Requirements into Business Action Plans – Including the Formation of HR Budgets
• Mastering Predictive Trends & Management Information – Getting the Big Picture
• Key Performance Factors – Maximising Human Capital
• Understanding and being able to Act on High Level HR Trends

Module 2: The Business of HR

• The Context for Change
• Managing Performance, Behaviour and Culture
• Implications for Employment Practice
• Employee Relations
• The Future for Employment Practices

At European Quality Training and Management Consultancy, we provide high-quality training and consultancy services to develop future leaders. With a team of skilled experts, we tailor programs to meet the needs of public and private sectors, grounded in quality, ethics, and social responsibility. Our client-focused approach ensures professionalism and sustainable outcomes.

European Quality Training and Management Consultancy

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Apt Resources is seeking a dedicated and detail-oriented Human Resources Executive to join a reputable hospitality solutions company headquartered in Dubai. In this pivotal role, you will be responsible for managing the end-to-end HR operations for multiple boutique hotel clients, ensuring payroll accuracy, statutory compliance, and smooth workforce lifecycle management from onboarding to exit. Success in this role depends on delivering precise HR process execution (Employee Records, Onboarding, Attendance, Leave Management, Payroll, Self-Service, Accommodation, Assets, and Recruitment), while maintaining strong professional relationships with hotel management and staff.

• Act as the first point of contact for HR issues for assigned boutique hotel clients.
• Maintain and manage employee records in both digital HRIS and physical systems.
• Execute onboarding and induction programs tailored for hospitality staff; complete exit formalities including clearance and settlement.
• Manage timekeeping systems (biometric/attendance) and support roster/shift scheduling.
• Administer leave management processes (application, approval, tracking, compliance).
• Collate payroll inputs, process payroll, and ensure statutory deductions and compliance with local employment laws.
• Manage HR self-service systems and support employees in accessing records/pay slips.
• Oversee accommodation allocation for hotel employees and track assets (uniforms, ID cards, IT tools).
• Coordinate recruitment cycle: posting, shortlisting, interviewing, offers, and onboarding of front office, food & beverage, housekeeping, and support staff.
• Ensure accurate HR documentation and compliance audits.
• Prepare HR reports for client hotel management as required.
• Work closely with hotel General Managers and Department Heads on manpower planning.
• Support continuous HR process improvement to align with best practices.
• Build trusted relationships with boutique hotel staff and management.
• Demonstrate responsiveness in handling queries, grievances, and escalations.
• Support in business development initiatives by showcasing HR best practices and compliance discipline during client pitches.

• Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field.
• HR Certifications are an advantage.
• 2–5 years of HR generalist experience, preferably in the hospitality industry or HR outsourcing.
• Proven expertise in HR operations: records, payroll, recruitment, attendance, statutory compliance.
• Experience with HR software (HRIS/ERP/Payroll/Attendance systems).
• Prior experience in managing frontline hospitality workforce is desirable.
• Strong communication (verbal and written) and interpersonal skills.
• Good conflict resolution skills and analytical mindset.
• Highly organized with strong attention to detail.
• Service-oriented with hospitality sensitivity.
• Knowledge of Indian Labor Laws; GCC/UAE exposure is an advantage.
• Ability to balance multiple client requirements simultaneously.
• Fluency in English; Arabic is an added advantage.

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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

A t Hyatt Place Dubai Hotels, we are a cluster of select-service properties designed for guests who value comfort, efficiency, and genuine hospitality. Located in key neighborhoods across Dubai, our hotels connect travelers to the city’s vibrant culture while offering a seamless and personalized experience. Our team members are approachable, proactive, and passionate about creating a workplace that reflects care and collaboration.

As HR Officer , you will support the Human Resources function across the cluster, ensuring smooth execution of HR operations and colleague engagement initiatives. You will assist in recruitment, onboarding, training coordination, and HR administration, while promoting a culture that reflects Hyatt’s values. We’re looking for someone who is organized, empathetic, and enthusiastic about people and development.

What you’ll be doing:

• Partnering with operational leaders to drive effective recruitment strategies through Hyatt.jobs, LinkedIn, social media platforms, career fairs, and recruitment days .
• Delivering a seamless onboarding experience , from interviews and career chats to preparing and presenting appointment letters.
• Supporting the administration of employee relations, payroll, benefits, compensation, and recognition programs .
• Ensuring strict confidentiality and professionalism in all HR matters.
• Coordinating with government and immigration authorities to ensure compliance with local labor laws and regulations.
• Providing strong administrative and organizational support to the Director of Human Resources and ensuring smooth implementation of hotel policies, standards, and procedures.

• University Degree/Diploma – preference given to Human Resources / Hotel Management or business-related degrees
• Excellent communications, interpersonal and MS Office skills

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Date: Aug 2, 2025

Company: Abu Dhabi Accountability Authority

Job Objective
Direct and guide the development and implementation of the HR strategy, objectives, and growth plans to enable the attraction, engagement, development, and retention of a qualified workforce within AbuDhabi Accountability Authority (ADAA), to support realization of corporate plans in order to achieve
corporate strategic objectives.

Key Responsibilities/Duties
A. Strategy and Planning
• Direct and lead the development and implementation of the department related policies, systems, procedures manual, Delegation of Authority, system user manuals and standard forms to ensure compliance across the Authority and alignment with ADAA’s overall policies and procedures.
• Ensure effective cascading of the sector strategy into the department’s strategic and operational plans to achieve ADAA’s overall objectives.
• Develop and direct the implementation of the department strategic, budget and procurement, and operational plans, and monitor corporate performance ensuring alignment with the sector strategy, ADAA’s vision, mission and corporate objectives.
• Forecast and develop department budget and direct the monitoring of financial performance against the budget to ensure areas of unsatisfactory performance are identified, and potential areas of cost reduction or performance improvement opportunities are capitalized upon.
• Develop the department Key Performance Indicators (KPIs) in line with ADAA’s overall objectives and ensure that sections meet KPIs in order to improve efficiency and effectiveness.

B. Operations (with sub-headings)
HR Strategy and Organization Effectiveness:
• Provide leadership, management, and vision to ensure that ADAA has the strategic human resource infrastructure in place, aligned to future direction.
• Provide overall leadership and strategic guidance to ensure conceptualization, implementation, review and sustenance of workforce planning, organizational effectiveness, Emiratization andemployee engagement strategies and initiatives to achieve HR excellence.
• Provide subject matter expertise and contribute to the design, planning and execution of company-wide transformational programs and initiatives and ensure alignment with set plans to achieve objectives to drive performance and positive change across the organization.
• Contribute to the development of the organizational governance framework and advise Senior Management on related matters to enable smooth strategic decision making.
• Oversee the periodic review of the organizational structure in consultation with concerned line managers, to ensure that it reflects the strategic and operational needs of the organization.
• Direct the updating of the functional accountabilities of the organization, reflecting any changes in the organization structure and grouping of functions, to ensure the documents are up to date and accessible when required.
• Manage the consolidation and development of ADAA’s overall manpower plan to ensure all resourcing requirements are captured and fulfilled through appropriate recruitment plans.

Performance and Reward:
• Drive a performance-based organization by developing a rigorous innovative performance management framework containing best practice elements.

• Oversee the employees’ performance management system at ADAA and guide the effective and efficient implementation by all parties, to enable the accurate and fair evaluation of employee performance, and the enhancement of the ADAA’s business performance.
• Ensure the performance management system is linked to other HR processes such as promotions, career development, etc. to develop a performance-based culture.
• Ensure that ADAA’s reward and benefits framework is competitive enough to attract, retain and motivate the appropriate talent from the local and international job market.

Talent Acquisition:
• Oversee the development of the annual recruitment plan to outline strategies and approaches for identifying and selecting high caliber talent into required roles in a timely manner.
• Oversee the implementation of selection and recruitment strategies and monitor the recruitment
processes across the ADAA to recruit competent and proficient personnel.

Talent Management:
• Develop and advocate a culture of continuous learning and provide overall strategic direction of learning and workforce development within ADAA.
• Direct the development and implementation of training and development plans as per the identified needs to ensure that the right Learning and Development framework is in place to develop managerial and technical capability that will enable ADAA achieve its objectives.
• Oversee the development and implementation of a succession planning framework that structures the flow of high potential employees into managerial and leadership roles through structured career moves and capability building interventions.

HR Support Services:
• Oversee the overall HR transactional services such as time management, HR data management, ERP, etc. to facilitate efficient operations of the HR function.

• Manage the development and improvements of Human Resources Information Systems (HRIS), HR Matrix and HR Processes & Flow Charts.
• Manage the design and delivery of “surveys and questionnaires” regarding “Salary, Employee Satisfaction, and Code of Conduct etc.”
• Ensure that any employee relations issues, including complaints/ grievances, are addressed through appropriate processes and that disciplinary actions are taken promptly, fairly and inaccordance with company policy and local labor laws.

Business Partnering:
• Direct the provision of expertise and support to respective sectors for HR activities such as recruitment, resourcing, performance management and employee relations, to achieve the HC strategy and transformation as part of the overall organizational strategy.

C. Talent Management and Development

• Direct the effective achievement of department operational goals through effective leadership and by setting department objectives, managing performance within the department, and developing and motivating the team to maximize performance.
• Oversee and lead talent development initiatives in coordination with the Human Resources Department and discipline experts and thereby ensure the availability of talent to fit ADAA’s requirements.
• Act as a role model and ensure the team adheres to organizational values and ethics to establish a value-driven culture within the Authority.
• Share professional expertise and knowledge to build internal intellectual capital and facilitate knowledge sharing across the Authority.
• Manage, mentor, guide and coach section heads by using effective leadership strategies, providing directions and ensuring proper execution of all initiative undertaken by ADAA to the highest standards.

D. Corporate

• Oversee and direct periodic organizational structure change and to ensure optimal resource utilization.
• Direct change management through continuous improvement of department systems, processes and practices taking into account global standards and changes in the business environment, which demand proactive action plans.
• Ensure that all department reports are prepared timely and accurately and meet ADAA requirements, and quality standards.
• Oversee department adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety etc.) and code of business conduct.

E. General

• The level of performance should reflect the academic qualification, type of courses in the field of specialization, employee job level, and the level of productivity.
• The academic and professional certificates required and approved by ADAA should be acquired within the period specified and based on the employee’s Individual Development Plan.
• Perform the task and responsibilities independently unless an approval or directive was obtained to delegate the task to other employees in case of incapability to perform the tasks and responsibilities.
• Ensure teamwork, collaboration and dedication in performing duties.
• Showcase a strong leadership to the team members.
• Knowledge and awareness about the capabilities of the subordinates and showcase a strong knowledge in the field of specialization.
• Provide the required support and guidance to the subordinates.
• Take responsibility of the decisions made.

Requirements

• Bachelor’s degree in relevant field

• Chartered Institute of Personnel Development (CIPD) Level 7 Advanced Diploma in Strategic Learning and Development
• Society of Human Resources Management Senior Certified Professional (SHRM SCP)

• 12+ years of relevant experience in Human Resource Management out of which 8 years in managerial role.

VSOL is a digital enabler with a mission to help public and private organizations evolve their businesses through data and technology. We provide an end-to-end service from consulting to execution that drives the growth and innovation of our clients. As VSOL is in a phase of rapid expansion, we offer a dynamic, creative environment that accelerates your personal and professional development. We are looking for talented individuals eager to develop in international markets while contributing to the company’s future in a constructive and supportive manner

The HR manager will manage the HR teams, aligning with SMT on strategic direction, and be in charge of human capital strategy implementation.

HR manager is accountable for managing a wide range of people-related functions across HR:

• Compensation & Benefits (C&B): Salary Benchmarking & Market Competitiveness, Compensation Satisfaction, Benefits Utilization, Payroll, Time & Attendance, Performance Evaluation, Legal & Compliance.
• HR Business Partner (HRBP): Employee Engagement, Talent Retention, Leadership Development & Succession Planning, Training & Development.
• Talent Acquisition (TA): CV Sourcing (inhouse and through 3rd Parties), Candidate Assessment, Offer Development, Hiring, Partner Management.

• Illustrate and align HR strategies with the Senior Management Team (SMT) and the company’s strategic goals.
• Develop and oversee implementation of HR strategies, policies, frameworks, and initiatives to support business growth.
• Ensure compliance with HR legal, regulatory, and industry best practices.
• Monitor HR metrics to evaluate effectiveness and drive continuous improvement.
• Collaborate with management to design a workforce planning strategy that aligns with VNG Solutions’ growth objectives and budget.
• Ensure the building and nurturing of the optimal mix of skills, talent, and financial resources to support business needs.
• Oversee salary benchmarking to maintain competitive compensation structures.
• Ensure payroll accuracy and benefits utilization within budget constraints.
• Maintain compliance with legal and regulatory requirements related to compensation & benefits.
• Analyze and improve employee satisfaction with compensation packages.

• Develop strategies to enhance employee engagement and retention.
• Oversee leadership development and succession planning initiatives.
• Manage turnover rates (voluntary & involuntary) and implement the action plan.
• Ensure HRBP team provides responsive service and business alignment.
• Drive training & development programs to upskill employees and managers.

• Establish a hiring plan and resources to hire the right talents at the right price and time.
• Identify learning and development needs for individuals and teams and oversee coaching and training efforts.
• Implement strategies to retain top talent and optimize performance.
• Ensure hiring processes result in minimal Time to Fill and acceptable Quality of Hire.
• Ensure effective recruitment on time through diverse sourcing channels and employer branding.
• Serve as an advisor to management on people-related issues and partner leadership team to deploy programs that motivate, develop & retain talents.
• Improve candidate experience and optimize the offer acceptance rate.
• Manage cost-per-hire and recruiter productivity metrics.

• Ensure HR systems and data are accurate, confidential, and compliant.
• Maintain compliance with labor laws, company policies, and audits.
• Oversee employee relations, conflict resolution, and performance management.

• Track and report HR performance metrics & KPIs across CNB, HRBP, and TA functions.
• Conduct workforce planning and predictive analytics for HR decision-making.
• Utilize HR technology to improve process automation and insights.

• Work closely with business leaders to foster a people-centric culture, focusing on continuous improvement, teamwork, and high performance.
• Architect a unique organizational culture that reflects VNG Solutions’ identity.

• Minimum 10 years of HR experience with at least 5 years of relevant experience in a human resource management/People advisory or business partnering or role; and have experience in a Technology segment for at least 2+ years.
• Demonstrated experience in implementing HR practices and executing hiring plans successfully.
• Must have industry experience in the technology industry.
• Strong interpersonal skills and ability to communicate and team effectively at all levels, along with excellent English proficiency.
• Strong cultural competencies to collaborate cohesively with culturally diverse leaders.
• Coaching people across all areas to increase morale, accountability and clarify expectations.
• Able to thrive in a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment.
• Extremely tech savvy with a range of people tools and data-driven mindset.

• Proactive and do not wait for problems to resolve themselves, which saves business units valuable time and risk.

• Working in start-up environment, English-speaking, with opportunity to be part of innovation team and global projects
• Onsite opportunities in UAE (United Arab Emirates) and KSA (Kingdom of Saudi Arabia)
• 13th-month salary, performance bonus
• Premium Health insurance for employees and family members (depending on level), Annual Health Check, Government Insurance in probation
• 14+ days of Annual leave and 5 days of Outing leave
• Lunch allowance and free parking
• Taxi & phone allowance (depending on level)