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Job Description

Conrad Abu Dhabi, Etihad Towers, Etihad Towers West, Corniche Abu Dhabi

The Asst. HR Team Services Manager is responsible for overseeing and managing all aspects of staff accommodation and cafeteria operations, the hotel’s first aid room/clinic, and staff activities, under the guidance of the Human Resources department. This role ensures that all team members living in staff accommodation receive high-quality and responsive housing services in a safe and secure environment. Key responsibilities include monitoring maintenance and facilities issues, coordinating with relevant departments to resolve concerns promptly, providing support to staff as needed, and assisting with employee relations. The Asst. HR Team Services Manager plays a vital role in enhancing the overall staff experience, promoting a positive living and working environment, and ensuring smooth daily operations of all housing and welfare services.

As an Assistant HR Team Services Manager, you will assist in overseeing and managing all aspects of staff accommodation operations under the guidance and supervision of the Human Resources department. You will be responsible for ensuring that all team members living in staff accommodation receive high-quality, responsive housing services in a safe and secure environment, providing support as needed. The role also involves monitoring maintenance and facilities issues to ensure an excellent staff experience while supporting employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Distribute, delegate and direct workload to ensure maximum productivity and team members satisfaction with minimum outlay of expenses
• Conduct one-to-one and performance development reviews of the team members, coach and counsel team members when needed. Ensure that all matters relating to staff housing are conducted in accordance with the staff house accommodation policy.
• Assist in social activities and provide ongoing support and follow up in project timelines to be met.
• Involve in hiring and training accommodation team members in proper work procedures and techniques. Communicate effectively to conduct staff and departmental meetings.
• Attend various related meetings to obtain and disseminate pertinent information. Attend team members' complaints related to housing operation.
• Assist HR Manager with the preparation of annual budgets and monthly forecasts. Monitor and control budget through the year.
• Assists incoming new joiners and provides accurate information. Greets internal and external customers in a friendly and professional manner and handles requests efficiently.
• Maintain accurate report of staff house allocation.
• Create and distribute flyers and memos, flyers and newsletters as assigned.
• Assist in team members activities including but not limited to wellness, sports, etc.
• Ensure that the staff cafeteria is consistently well-stocked and provide hands-on support to maintain smooth daily operations.
• Provide support to ensure the staff first aid room/clinic operates efficiently and meets the needs of all team members.

An Assistant HR Team Services Manager serving Hilton brands is always working on behalf of other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in Staff Accommodation in hospitality or equivalent role
• Positive attitude and possess leadership skills
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality
• Good knowledge of employment law and employee relations
• Basic Fire and Safety certification

With Basic Life Support certification

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The HR Analyst - Payroll will be responsible for ensuring the accurate and timely processing of payroll across multiple locations, maintaining payroll data integrity, and ensuring compliance with local regulations. This role involves handling payroll-related inquiries, generating reports, supporting system implementations, and collaborating with various departments to enhance payroll processes.

What you will do

• Assist in processing monthly payroll for employees across multiple locations and ensure accuracy and compliance with local regulations and company policies.
• Maintain employee payroll records, including claims/reimbursements, incentives, deductions, overtime, payroll locks, and off-cycle payroll inputs. Conduct preventive checks and validations prior to payroll runs.
• Resolve support tickets/cases related to payroll inputs (claims/reimbursements, overtime, incentives, deductions) and payroll reports within target SLA standards.
• Review and update claims submitted through self-service workflows.
• Ensure payroll processes and inputs adhere to local labor laws and statutory requirements in each country within the regions.
• Generate payroll reports as needed, including salary reconciliations and statutory deductions.
• Work closely with finance to resolve payroll posting-related queries and Collaborate with Business HR on bulk payroll inputs and approvals.
• Coordinate with other departments to ensure seamless integration of payroll processes with overall business operations.
• Assist in the implementation of new payroll software or systems, including user acceptance testing (UAT) and parallel payroll runs.
• Assist in internal and external payroll audits by providing accurate documentation and responding to auditor inquiries.
• Address employee inquiries related to payroll, resolve issues promptly, and maintain a high level of confidentiality and professionalism.

Required Skills to be successful

• Proven experience in payroll processing and management.
• Strong understanding of local labor laws and statutory requirements.
• Proficiency in payroll software and MS Office Suite, especially Excel.
• Excellent attention to detail and strong analytical skills.
• Ability to handle sensitive information with confidentiality.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a cross-functional environment

What equips you for the role

• Bachelor's degree in Human Resources, Accounting, Finance, or a related field and Minimum 5 years’ experience within Payroll.
• Good verbal and written communication skills to enable effective interactions with HR teams members, employees, managers, and other stakeholders.
• Technology proficiency and familiarity with HR software e.g., SuccessFactors Employee Central, PeopleAssist Case Management Tool, SAP HCM and HANA system

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Overview Of The Role

The HR Analyst in Onboarding provides crucial operational support throughout the new hire onboarding process. This role is responsible for handling onboarding queries, coordinating with new joiners, and ensuring all necessary documentation complies with legal requirements. Success in this role is attributed to efficient communication with stakeholders across the MENA region and adherence to company policies. A key aspect of the role is to ensure data integrity and operational excellence, while continuously improving service delivery. The position does not oversee other staff but impacts the experience of new employees and maintains data confidentiality and integrity.

• Provide operational support for new hire processes, including managing onboarding queries and coordinating communication with new joiners.
• Process necessary documents for government formalities and coordinate joining formalities such as hotel bookings, e-ticket issuance, and corporate induction.
• Advise on company policies and UAE labor law in collaboration with Line Managers, HR Business Partners, and other stakeholders across MENA countries.
• Ensure case management and resolution adheres to Service Level Agreements and meets turnaround time requirements.
• Foster customer focus and collaboration, gathering feedback through surveys and direct stakeholder feedback.
• Ensure data integrity through quality checks, maintaining confidentiality, and accurate SAP entries.
• Promote service excellence and teamwork through continuous improvement initiatives and effective information sharing.
• Maintain operational excellence by updating work in progress reports, ensuring timely escalations, tracker updates, and case closures.
• Stay updated on company policies and procedures, especially in relation to compliance with UAE labor laws.

• Problem-solving and troubleshooting skills.
• Excellent communication skills, with Arabic as a plus.
• Strong attention to detail.

• Bachelor's degree or equivalent in HR, Business, Management, or Technology.
• 2-3 years of HR generalist experience in the UAE or GCC, with a focus on onboarding.
• Proficiency in supporting SAP HR Module or similar ERP systems, and PC applications like Word, Excel, PowerPoint, and Outlook.
• Familiarity with helpdesk tools such as Salesforce and experience in a fast-paced shared services environment are advantageous.
• Knowledge of UAE Labor Law is essential.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

We are looking for a very experienced “ Talent Management Section Head” to join a multinational company located in Abu Dhabi, United Arab Emirates.

Job Description:

– Oversee the recruitment process, which involves posting jobs, reviewing resumes, interviewing candidates, and making hiring recommendations.

– Manage all candidates, oversee interviews, keep recruitment status reports, analyze metrics, and help implement recruitment strategies.

– Organize different job fairs, establish a strong network of talented individuals, create and execute diverse training strategies, and actively participate in training programs.

– Assistance in defining the company’s goals and key performance indicators.

– Perform an assessment of employees’ training needs and create a training plan within the allocated budget.

– Develop necessary training programs in order to meet all development goals.

– Supervising employee training implementation, addressing operational issues, and guaranteeing employee contentment.

– Monitor the effectiveness of the orientation process for new employees.

Job Requirements

– Bachelor’s degree in Business Administration or any relevant experience.

– Minimum 8 years of experience in Talent Acquisition, L&D and OD.