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Human Resources Management (Professional HR)

ID 118

HRM, Training Courses

This program deals with the latest innovations and direction of today’s Human Resource Departments. This essential program will provide you with the best in new techniques, processes and direction that leading HR departments need to take to be world class.

Rapid and radical change is affecting the whole of the world. Some parts of the Middle East are facing significant challenges in terms of growth and competition. In other places, the key to prosperity as an organisation is seen as controlling costs and maintaining market competitiveness. In these circumstances, companies are increasingly searching for a source of competitive advantage through HR.

Module 1 - Leading Strategic HR Transformation

Module 2 - The Business of HR

• You will learn how to:
  • Master the new HR strategic process
  • Transform strategic requirements into HR objectives using the 6 S model
  • Create HR strategic action plans to achieve business objectives
  • Provide innovative predictive information
  • Practice business information interviews and present results
  • See the big picture for the future of employment and performance through people
  • Build your professional confidence
  • Identify the context for change – the economic and social changes that are driving employment change
  • Identify current employment practices and establish an agenda for change
  • Examine international developments in employment practices
  • Establish best practices covering issues such as Leadership and Management Style, Recruitment and Retention, Performance Management, Work Organisation, Equal Opportunities, Industrial Democracy, Employee Relations and Communications, Consultation and Involvement

• Upon completion of this seminar, you will know how to:
  • Use a strategic model to build an HR strategy and understand where strategy fits into corporate business
  • Utilize the 6 S process to translate strategy into HR action
  • Write business action plans to delegate strategic tasks
  • Build and produce high-level management information
  • Report on HR trends and master emergency planning
  • Conduct executive briefings to gather and disseminate information
  • Show the added value of HR to your business
  • Translate current trends to maximize Human Capital investment

Those attending the programme will return to their organisation equipped with up-to-date knowledge of the full range of issues involved in the development of the HR function as a competitive advantage.

Delegates will be able to develop an operational response to the strategic issues raised, with a concentration on practical steps.

• Demonstrate the HR strategic model to others
• Perfect high-level interviewing skills
• Develop social skills for use at the executive level (via EQ measurement)
• Maintain a future focus
• Manage an HR team to produce strategic results
• Deliver strategic objectives on time and on budget
• Demonstrate self-development and CPE record
• Self-start to achieve business objectives
• Demonstrate fiscal control and create ROI
• Improve HR practices
• Set and achieve business objectives for performance management

• Develop strategic thinking using the 10-step model
• Forward planning
• Analytical thinking
• Creativity and innovation
• Writing outlines for the 6 S process
• Master construction of Business action plans
• Use and master HR statistical packages
• Personal presentation skills
• International HR law
• Manpower planning
• Practice strategic planning
• Review recruitment and selection
• Use performance management tools
• Review the use of competencies

Module 1: Leading Strategic HR Transformation

• The Formulation of Strategy, How it Works – The Process Explained
• Translating Strategic Requirements into Business Action Plans – Including the Formation of HR Budgets
• Mastering Predictive Trends & Management Information – Getting the Big Picture
• Key Performance Factors – Maximising Human Capital
• Understanding and being able to Act on High Level HR Trends

Module 2: The Business of HR

• The Context for Change
• Managing Performance, Behaviour and Culture
• Implications for Employment Practice
• Employee Relations
• The Future for Employment Practices

At European Quality Training and Management Consultancy, we provide high-quality training and consultancy services to develop future leaders. With a team of skilled experts, we tailor programs to meet the needs of public and private sectors, grounded in quality, ethics, and social responsibility. Our client-focused approach ensures professionalism and sustainable outcomes.

European Quality Training and Management Consultancy

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We are looking for a very experienced “ Talent Management Section Head” to join a multinational company located in Abu Dhabi, United Arab Emirates.

Job Description:

– Oversee the recruitment process, which involves posting jobs, reviewing resumes, interviewing candidates, and making hiring recommendations.

– Manage all candidates, oversee interviews, keep recruitment status reports, analyze metrics, and help implement recruitment strategies.

– Organize different job fairs, establish a strong network of talented individuals, create and execute diverse training strategies, and actively participate in training programs.

– Assistance in defining the company’s goals and key performance indicators.

– Perform an assessment of employees’ training needs and create a training plan within the allocated budget.

– Develop necessary training programs in order to meet all development goals.

– Supervising employee training implementation, addressing operational issues, and guaranteeing employee contentment.

– Monitor the effectiveness of the orientation process for new employees.

Job Requirements

– Bachelor’s degree in Business Administration or any relevant experience.

– Minimum 8 years of experience in Talent Acquisition, L&D and OD.

Apt Resources is seeking a dedicated and detail-oriented Human Resources Executive to join a reputable hospitality solutions company headquartered in Dubai. In this pivotal role, you will be responsible for managing the end-to-end HR operations for multiple boutique hotel clients, ensuring payroll accuracy, statutory compliance, and smooth workforce lifecycle management from onboarding to exit. Success in this role depends on delivering precise HR process execution (Employee Records, Onboarding, Attendance, Leave Management, Payroll, Self-Service, Accommodation, Assets, and Recruitment), while maintaining strong professional relationships with hotel management and staff.

• Act as the first point of contact for HR issues for assigned boutique hotel clients.
• Maintain and manage employee records in both digital HRIS and physical systems.
• Execute onboarding and induction programs tailored for hospitality staff; complete exit formalities including clearance and settlement.
• Manage timekeeping systems (biometric/attendance) and support roster/shift scheduling.
• Administer leave management processes (application, approval, tracking, compliance).
• Collate payroll inputs, process payroll, and ensure statutory deductions and compliance with local employment laws.
• Manage HR self-service systems and support employees in accessing records/pay slips.
• Oversee accommodation allocation for hotel employees and track assets (uniforms, ID cards, IT tools).
• Coordinate recruitment cycle: posting, shortlisting, interviewing, offers, and onboarding of front office, food & beverage, housekeeping, and support staff.
• Ensure accurate HR documentation and compliance audits.
• Prepare HR reports for client hotel management as required.
• Work closely with hotel General Managers and Department Heads on manpower planning.
• Support continuous HR process improvement to align with best practices.
• Build trusted relationships with boutique hotel staff and management.
• Demonstrate responsiveness in handling queries, grievances, and escalations.
• Support in business development initiatives by showcasing HR best practices and compliance discipline during client pitches.

• Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field.
• HR Certifications are an advantage.
• 2–5 years of HR generalist experience, preferably in the hospitality industry or HR outsourcing.
• Proven expertise in HR operations: records, payroll, recruitment, attendance, statutory compliance.
• Experience with HR software (HRIS/ERP/Payroll/Attendance systems).
• Prior experience in managing frontline hospitality workforce is desirable.
• Strong communication (verbal and written) and interpersonal skills.
• Good conflict resolution skills and analytical mindset.
• Highly organized with strong attention to detail.
• Service-oriented with hospitality sensitivity.
• Knowledge of Indian Labor Laws; GCC/UAE exposure is an advantage.
• Ability to balance multiple client requirements simultaneously.
• Fluency in English; Arabic is an added advantage.

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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

A t Hyatt Place Dubai Hotels, we are a cluster of select-service properties designed for guests who value comfort, efficiency, and genuine hospitality. Located in key neighborhoods across Dubai, our hotels connect travelers to the city’s vibrant culture while offering a seamless and personalized experience. Our team members are approachable, proactive, and passionate about creating a workplace that reflects care and collaboration.

As HR Officer , you will support the Human Resources function across the cluster, ensuring smooth execution of HR operations and colleague engagement initiatives. You will assist in recruitment, onboarding, training coordination, and HR administration, while promoting a culture that reflects Hyatt’s values. We’re looking for someone who is organized, empathetic, and enthusiastic about people and development.

What you’ll be doing:

• Partnering with operational leaders to drive effective recruitment strategies through Hyatt.jobs, LinkedIn, social media platforms, career fairs, and recruitment days .
• Delivering a seamless onboarding experience , from interviews and career chats to preparing and presenting appointment letters.
• Supporting the administration of employee relations, payroll, benefits, compensation, and recognition programs .
• Ensuring strict confidentiality and professionalism in all HR matters.
• Coordinating with government and immigration authorities to ensure compliance with local labor laws and regulations.
• Providing strong administrative and organizational support to the Director of Human Resources and ensuring smooth implementation of hotel policies, standards, and procedures.

• University Degree/Diploma – preference given to Human Resources / Hotel Management or business-related degrees
• Excellent communications, interpersonal and MS Office skills

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