134 Human Resources jobs in Fujairah
Talent Acquisition Partner - Remote
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We are seeking a highly skilled and motivated Talent Acquisition Partner to join our People Operations team at nybl. The successful candidate will be responsible for developing and implementing effective recruitment strategies to attract top talent to our organization. This is an exciting opportunity to join a dynamic and growing organization and contribute to the success of our team.
Key Responsibilities:- Develop and implement recruitment strategies: Create and execute recruitment plans to attract top talent, including job postings, social media advertising, and employee referrals.
- Source and screen candidates: Utilize various sourcing channels, including job boards, social media, and professional networks, to identify and screen candidates.
- Conduct interviews and assessments: Partner with hiring managers to develop interview questions and assessments, and conduct interviews to evaluate candidate fit and skills.
- Manage candidate relationships: Build and maintain relationships with candidates throughout the recruitment process, ensuring a positive candidate experience.
- Collaborate with hiring managers: Partner with hiring managers to understand recruitment needs, provide recruitment updates, and ensure alignment on recruitment strategies.
- Track and analyze recruitment metrics: Monitor and analyze recruitment metrics, including time-to-hire, source of hire, and candidate satisfaction, to inform recruitment strategies.
- Ensure compliance with recruitment policies and procedures: Ensure adherence to NYBL's recruitment policies and procedures.
- Bachelor's degree: Bachelor's degree in Human Resources, Business Administration, or a related field.
- 1+ years of recruitment experience: Proven experience in recruitment, preferably in a fast-paced and dynamic environment.
- Strong knowledge of recruitment principles and practices: In-depth understanding of recruitment strategies, sourcing techniques, and interviewing methods.
- Excellent communication and interpersonal skills: Ability to build strong relationships with candidates, hiring managers, and other stakeholders.
- Strong analytical and problem-solving skills: Ability to analyze recruitment metrics and develop creative solutions to recruitment challenges.
- Proficiency in recruitment software: Experience with applicant tracking systems.
Customer Service Agent
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Job Description
Location
Remote - Global
Employment TypeFull time
Location TypeRemote
DepartmentOperations
About the company
Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.
The Opportunity
We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, email, and phone. You’ll independently resolve issues, escalate complex cases when needed, and stay updated with product and process knowledge. The role also involves adhering to quality and scheduling standards, collaborating with team members, and supporting improvement initiatives such as ticket deflection and data analysis.
Responsibilities
You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
Independently provide accurate information to resolve problems/issues that arise
Continuously educate one’s self with up-to-date and relevant information to support the customer service operations
You will escalate issues to your team leader, managers, and other departments as required
Adhere to the Quality Assurance standards set
Adhere to and comply with the schedule set by the Team Leader
Assist in the preparation of other processes as and when assigned/required by the Team Leader
Display good team working attitude and behavior within the team and other departments in the company
Assist in projects aimed at achieving team objectives such as implementing ticket deflection strategies, analyzing data/trends to drive defect reduction etc.
Qualifications
2-3 years experience in frontline customer support, preferably in the financial or service industry
Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience
Both adaptable and resilient, able to operate in a quickly changing environment
Excellent verbal and written professional English and your respective native language skills
Great at multitasking, prioritizing, and managing time effectively.
Knowledge or interest in blockchain/digital assets/fin-tech industry
Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)
Nice to have:
Previous engagement in blockchain-specific projects, especially related to wallet development.
Open-source contributions and long-term engagements
Experience with iOS/Android/Web platforms
Deep understanding of distributed systems and cryptographic principles.
Proficiency in working with different blockchain protocols and standards.
Previous experience in Golang, Rust or Solidity is a plus.
Working at Trust Wallet
Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
Fast moving, challenging and unique business problems
International work environment, flat organization, flexible working hours
Great career development opportunities in a growing company
Additional Information
You must have the right to work for the country you are based.
Why work at Trust Wallet?
Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.
Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
Tackle fast-paced, challenging and unique projects.
Work in a truly global organization, with international teams and a flat organizational structure.
Enjoy competitive salary and benefits.
Balance life and work with flexible working hours and casual work attire.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
You must keep in mind that due to the large amount of the applications, please be advised you will not be contacted within 4 weeks from your application date if you do not hear back.
#J-18808-LjbffrService Support Specialist
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Overview
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
About the business areaCorporate & Investment Banking Group
The Corporate & Investment Banking Group (CIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, large to mid-size corporates, and commercial clients (SMEs), and maintains strategic relationships with leading banks globally
Responsibilities- Respond to client queries and complaints, complete transactions and service requests for clients within agreed TATs to ensure service provided is in line with service quality standards and Bank policies and procedures
- Support the assigned business team with day-to-day revenue generating activities, use available data to educate clients on access options, channel migration and identify cross-selling opportunities in order to deepen client relationships and support the generation of sales revenue for the Bank
- Coordinate and consolidate internal reports in order to support assigned business area in preparation for meetings
- Support the creation of internal memos, requests and customer letters and follow up on departmental documentation so as to support Relationship Managers (RMs) to ensure service standards, and adherence to policies and procedures
- Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
- Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
- Demonstrate the ADCB Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions
The ideal candidate should have the following experience
- At least 4 years of experience in Banking working in a Sales and Service environment for a Financial Institution
- Bachelor’s Degree in Business, Accounting or Finance
- Competitive Salary : We offer a competitive salary and additionally all employees are eligible to participate in one of our rewarding variable pay plans.
- Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
- Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
#J-18808-LjbffrService Advisor | Al-Futtaim Automotive | Toyota Fujairah
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Service Advisor | Al-Futtaim Automotive | Toyota FujairahEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the RoleAre you ready to be the face of Toyota in Fujairah ? We’re looking for passionate and customer-focused Service Advisor to join our team. In this role, you’ll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth.
What You Will Do- Build Relationships: Create strong, long-lasting connections with customers to enhance retention and loyalty.
- Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.
- Consult & Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.
- Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on-time delivery promise.
- Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.
- Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.
- Experience: Minimum of 3–5 years as a Service Advisor in an automotive dealership.
- Technical Knowledge: A solid understanding of automotive products, processes, and technical details.
- Customer Service: A passion for going the extra mile to delight customers.
- Language Skills: Strong English communication skills; Arabic is a plus!
You’ll work closely with our Reception Manager, Aftersales Managers, and Workshop Teams. Together, you’ll achieve monthly sales targets, deliver exceptional customer service, and ensure outstanding scores in Toyota Motor Corporation (TMC) evaluations.
What Equips You for the Role- Diploma or Bachelor’s degree in Automobile/Mechanical Engineering.
- Proficiency in MS Office (SAP knowledge preferred).
- Excellent communication and customer-handling skills.
- A strong team player with the flexibility to work extended hours to meet targets and customer commitments.
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
#J-18808-LjbffrService Engineer Elevators
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The Service Engineer Elevators will be responsible for technical support, field service, maintenance, repairs, and inspection of marine elevator systems.
- Do technical/periodic inspections of elevators
- Work with the technical team and field service engineers.
- Do planned, preventive, and corrective maintenance for elevators
- Troubleshoot and identify complex elevator malfunctions
- Do electrical and mechanical repairs and adjustments
- Do major mechanical repairs, replacements, and adjustments
- Carry out technical site surveys, modernisation and retrofits
- Work effectively as a team member and with customers to provide quality service
- Keep detailed records of your service work, parts used, and customer interactions
- Stay safe at all times
- Other tasks related to the job
Alternative job titles:
- Elevator Mechanic
- Elevator Maintenance Technician/Engineer
What you need to know and be good at:
- Extensive experience with traction elevators; multi-brand experience is preferred
- Experience with escalators, hydraulic elevators, and rack-and-pinion elevators is a plus.
- Good understanding of elevator codes, policies, and procedures
- Complete tasks independently, efficiently, and accurately
- Able to explain and demonstrate proper maintenance/inspection procedures
- Knowledge of multi-brand inverter drives and controllers
- Provide leadership to instruct, train, and review the work of junior technicians.
- Able to deal courteously with customers, co-workers, and contractors
- Knowledge of industry standards, health and safety rules for marine processes
- Strong analytical skills and attention to detail
- Eagerness to learn and adapt
- Willingness to travel within the region and internationally
Job requirements:
- Diploma or degree in engineering, preferably electrical, electronics or instrumentation
- Professional qualification (Bachelor’s Degree, diploma or certificate in elevator engineering) or vocational qualification
- Minimum 10 years of elevator industry experience (new installation, repairs, and service experience is mandatory)
- Prior experience with Hyundai, Kone, and Ushio is a plus
- Good English communication skills (verbal and written) and a second language
- This position requires travelling within and outside the country.
- Excellent interpersonal and problem-solving skills
- Willingness to learn and develop
- Confident, engaging, and able to build relationships and take calculated risks
- Experience with common productivity tools (like Google Workspace)
- Medically fit for offshore assignments and working at heights
- Valid basic driving license
Key strengths:
- Ability to work independently and collaboratively without close supervision
- Able to work under pressure and handle multiple priorities and deadlines
- Independent and positive person with good attention to detail
- Thinking in solutions, not in problems
- Team player
- Dependable with a strong work ethic
- Takes the initiative and is self-motivated
- Organised
- Interpersonal communication and customer service skills
- Able to write reports and correspondence
Salary & benefits: As per industry standards (travel costs reimbursed)
Job type: Full-time
Job location: Fujairah, UAE
Local Requirements:
- Valid UAE driving license (LMV)
Note The application process may slightly vary for each individual candidate.
What do you like most about working at Mr. Marine? #J-18808-LjbffrCustomer Service Agent
Posted today
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Job Description
Location
Remote - Global
Employment TypeFull time
Location TypeRemote
DepartmentOperations
About the company
Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.
The Opportunity
We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, email, and phone. You’ll independently resolve issues, escalate complex cases when needed, and stay updated with product and process knowledge. The role also involves adhering to quality and scheduling standards, collaborating with team members, and supporting improvement initiatives such as ticket deflection and data analysis.
Responsibilities
You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
Independently provide accurate information to resolve problems/issues that arise
Continuously educate one’s self with up-to-date and relevant information to support the customer service operations
You will escalate issues to your team leader, managers, and other departments as required
Adhere to the Quality Assurance standards set
Adhere to and comply with the schedule set by the Team Leader
Assist in the preparation of other processes as and when assigned/required by the Team Leader
Display good team working attitude and behavior within the team and other departments in the company
Assist in projects aimed at achieving team objectives such as implementing ticket deflection strategies, analyzing data/trends to drive defect reduction etc.
Qualifications
2-3 years experience in frontline customer support, preferably in the financial or service industry
Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience
Both adaptable and resilient, able to operate in a quickly changing environment
Excellent verbal and written professional English and your respective native language skills
Great at multitasking, prioritizing, and managing time effectively.
Knowledge or interest in blockchain/digital assets/fin-tech industry
Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)
Nice to have:
Previous engagement in blockchain-specific projects, especially related to wallet development.
Open-source contributions and long-term engagements
Experience with iOS/Android/Web platforms
Deep understanding of distributed systems and cryptographic principles.
Proficiency in working with different blockchain protocols and standards.
Previous experience in Golang, Rust or Solidity is a plus.
Working at Trust Wallet
Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
Fast moving, challenging and unique business problems
International work environment, flat organization, flexible working hours
Great career development opportunities in a growing company
Additional Information
You must have the right to work for the country you are based.
Why work at Trust Wallet?
Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.
Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
Tackle fast-paced, challenging and unique projects.
Work in a truly global organization, with international teams and a flat organizational structure.
Enjoy competitive salary and benefits.
Balance life and work with flexible working hours and casual work attire.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
You must keep in mind that due to the large amount of the applications, please be advised you will not be contacted within 4 weeks from your application date if you do not hear back.
#J-18808-LjbffrBiomedical Field Service Engineer - Device Installation and Maintenance
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Job Description
Job Title: Biomedical Field Service Engineer – Device Installation & Maintenance
Location: Field-Based / Onsite Visits (with Travel)
Job Type: Full-Time
Experience Level: Entry to Mid-Level
We are looking for a reliable and technically skilled Biomedical Field Service Engineer to install, maintain, and repair medical equipment at healthcare facilities. This hands-on role involves frequent travel, direct interaction with medical staff, and ensuring that critical devices operate safely and efficiently.
Key ResponsibilitiesInstall and configure biomedical devices and systems at hospitals, clinics, or labs
Perform routine maintenance, calibrations, and safety checks in accordance with manufacturer specifications and regulatory standards
Troubleshoot and repair equipment issues onsite or remotely
Train end-users on proper operation and maintenance of medical equipment
Maintain service records, reports, and documentation of visits and repairs
Collaborate with technical support, sales, and engineering teams as needed
Ensure timely response and resolution of service requests in the assigned region
Bachelors degree or diploma in Biomedical Engineering, Electronics, or related field
1–3 years of field service experience in a biomedical or technical support role
Strong understanding of medical equipment (e.g., imaging, monitoring, diagnostic, or laboratory systems)
Ability to read technical manuals, schematics, and service documentation
Willingness to travel frequently and work flexible hours based on client needs
Excellent communication and interpersonal skills
Valid drivers license (required for onsite visits)
Bonus: Certification in BMET or experience with ISO/FDA-regulated environments
Work with cutting-edge medical technologies that impact lives
Autonomy in managing service schedules and field operations
Dynamic role with exposure to various healthcare environments
Competitive compensation, travel allowances, and benefits
Professional development and certification support
Be part of a mission-driven team improving healthcare through technology
To apply, please submit:
Your resume or CV
A short cover letter outlining your field service or technical experience
Availability for travel or preferred regions
(Optional) Certifications and salary expectations
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Guest Service Attendant
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Overview
Join us at Accor, where life pulses with passion! Novotel & Ibis Abu Dhabi Gate Hotels. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are, with opportunities to grow, pursue career opportunities in your hotel or elsewhere in the world, and receive exclusive benefits. Everything you do with us will offer a deep sense of meaning, creating lasting, memorable and impactful experiences for customers, colleagues and the planet.
Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.
Job Description Responsibilities- Customer relations: Establish good working relationships with the guests and your colleagues.
- Professional techniques / Production: Ensure that the guest service is excellent so that he/she will return to the hotel; update guest history; know the services offered by the hotel and encourage the guests to use them during their stay; listen to the guest at all times and strive to answer all requests quickly; follow up on guest requests and offer alternative solutions; own the problem, solve it and follow up, involving your supervisor when necessary; ensure service and provisions meet company standards; provide wake-up calls as requested; inform the guest of all conditions related to their stay; forward messages and relevant information to other departments; strive to optimize occupancy, average rate and turnover; perform miscellaneous duties as assigned.
- Commercial / Sales: Know the local environment of the hotel: city, culture, activities, exhibitions, shopping malls, and general information.
- Management and administration: Ensure reservations are handled professionally; welcome guests whether on the phone or in person and ensure check-in and checkout are well managed; attend departmental briefings and training; prepare lists of arrivals, departures, residents and VIPs; apply cash handling policies and guest credit policy per hotel regulation.
- University graduate / Hotel Management or related course.
- At least 3 years experience in the same capacity, preferably in 4* or 5* hotels.
- Opera know-how
- Health in good condition
- Fluent in English and conversational Arabic
Technical Recruiter (Remote)
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Overview
We are developing an Ai ecosystem that enables businesses, in any industry, to be able to deploy artificially intelligent solutions using both our platform and applications. Our technology allows anyone to build Ai solutions without writing a line of code or needing a degree in Data Science. Our ecosystem is world changing from healthcare to agriculture, education to industry, the applications of our technology are truly limitless.
We’re looking for a Tech Recruiter to join our growing People team. You’ll play a key role in attracting, engaging, and hiring the exceptional talent needed to drive nybl’s mission forward.
Responsibilities- Partner with hiring managers to understand role requirements and define recruitment strategies.
- Source, identify, and engage top technical talent across engineering, data science, AI/ML, product, and related functions.
- Manage the full recruitment lifecycle, from job posting and candidate outreach to interviews, offers, and onboarding.
- Build and maintain a strong candidate pipeline through proactive sourcing, networking, and referrals.
- Deliver an outstanding candidate experience, ensuring timely communication and transparency throughout the hiring process.
- Use ATS and recruitment tools to track progress, report on hiring metrics and continuously optimize the recruitment process.
- Collaborate with HR and leadership teams to strengthen employer branding and position nybl as an employer of choice in AI and technology.
- Stay updated on talent market trends, salary benchmarks, and best practices in tech recruitment.
- Proven experience as a Technical Recruiter / Talent Acquisition Specialist, ideally in a fast-paced tech or startup environment.
- Strong knowledge of sourcing techniques (LinkedIn Recruiter, Boolean search, GitHub, Stack Overflow, etc.).
- Familiarity with a range of technical roles (Software Engineers, Data Scientists, ML Engineers, QA, DevOps, Product Managers).
- Excellent communication and stakeholder management skills.
- Ability to manage multiple roles simultaneously and deliver results under tight timelines.
- Hands-on experience with ATS platforms and recruitment analytics.
- Passion for technology and understanding of the AI/ML space is a plus.
- Be part of a mission driven company building AI for real-world impact.
- Work alongside brilliant, passionate, and collaborative people.
- Competitive salary and benefits.
- Opportunities for growth, innovation, and continuous learning.
Service Support Specialist
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Overview
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
About the business areaCorporate & Investment Banking Group
The Corporate & Investment Banking Group (CIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, large to mid-size corporates, and commercial clients (SMEs), and maintains strategic relationships with leading banks globally
Responsibilities- Respond to client queries and complaints, complete transactions and service requests for clients within agreed TATs to ensure service provided is in line with service quality standards and Bank policies and procedures
- Support the assigned business team with day-to-day revenue generating activities, use available data to educate clients on access options, channel migration and identify cross-selling opportunities in order to deepen client relationships and support the generation of sales revenue for the Bank
- Coordinate and consolidate internal reports in order to support assigned business area in preparation for meetings
- Support the creation of internal memos, requests and customer letters and follow up on departmental documentation so as to support Relationship Managers (RMs) to ensure service standards, and adherence to policies and procedures
- Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
- Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
- Demonstrate the ADCB Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions
The ideal candidate should have the following experience
- At least 4 years of experience in Banking working in a Sales and Service environment for a Financial Institution
- Bachelor’s Degree in Business, Accounting or Finance
- Competitive Salary : We offer a competitive salary and additionally all employees are eligible to participate in one of our rewarding variable pay plans.
- Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
- Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
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