12 Human Resources jobs in Fujairah

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.

Some of your main role responsibilities are:

• Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
• Check guests in, issue room keys, provide information on hotel services and room location
• Ensure required identification is taken from guests at check-in in line with local legislative requirements
• Answer phones in a prompt and courteous manner
• Up-sell rooms where possible to maximize hotel revenue
• Answer, record and process all guest calls, messages, requests, preferences, questions or concerns
• Check guests out, including resolving any late or disputed charges
• Accurately process all cash and credit card transactions using established procedures
• Issue, control and release guest safe-deposit boxes in line with hotel procedure
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on duty
• May routinely book guest reservations for individuals and/or groups that are requested either by
• phone or from within the hotel; process cancellations, revisions, and information updates on changes
• Work as part of a team and communicate with other departments as per hotel procedures to ensure
• excellent quality and service
• To have a full working knowledge of the IHG Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members.
• To be fully involved in IHG Rewards and ICA enrolments and achieving targeted Up-Selling Revenue
• Ensure that all charges are correctly posted to the guests bills following the standard procedures.
• Comply in maintaining security of information relating to customers and colleagues in the hotel.
• Comply with discretionary information keeping
• Align self with the company values, mission and desired behaviors.
• Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, Security and Fire Life Safety as well as emergency and evacuation procedures
• Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager.

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• High School diploma /Secondary qualification or equivalent.
• One year front desk/guest service experience strongly preferred.
• Proficiency in Opera is preferred but not essential.
• Fluency in English, Russian and other languages preferred.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesby clicking "Apply Online".

We are an equal opportunity employer.

Service Engineer Elevators (Location: Fujairah, UAE )

Responsible for technical support, field service, maintenance, repairs, and inspection of marine elevator systems.

Reporting to: Senior Technical Manager

What you'll do:

• Do technical/periodic inspections of elevators

• Work with the technical team and field service engineers.

• Do planned, preventive, and corrective maintenance for elevators

• Troubleshoot and identify complex elevator malfunctions

• Do electrical and mechanical repairs and adjustments

• Do major mechanical repairs, replacements, and adjustments

• Carry out technical site surveys, modernisation and retrofits

• Work effectively as a team member and with customers to provide quality service

• Keep detailed records of your service work, parts used, and customer interactions

• Stay safe at all times

• Other tasks related to the job

Alternative job titles:

• Elevator Service Technician

• Elevator Mechanic

• Lift Engineer

• Elevator Maintenance Technician/Engineer

What you need to know and be good at:

• Extensive experience with traction elevators; multi-brand experience is preferred

• Experience with escalators, hydraulic elevators, and rack-and-pinion elevators is a plus.

• Good understanding of elevator codes, policies, and procedures

• Complete tasks independently, efficiently, and accurately

• Able to explain and demonstrate proper maintenance/inspection procedures

• Knowledge of multi-brand inverter drives and controllers

• Provide leadership to instruct, train, and review the work of junior technicians.

• Able to deal courteously with customers, co-workers, and contractors

• Knowledge of industry standards, health and safety rules for marine processes

• Strong analytical skills and attention to detail

• Eagerness to learn and adapt

• Willingness to travel within the region and internationally

Job requirements:

• Diploma or degree in engineering, preferably electrical, electronics or instrumentation

• Professional qualification (Bachelor's Degree, diploma or certificate in elevator engineering) or vocational qualification

• Minimum 10 years of elevator industry experience (new installation, repairs, and service experience is mandatory)

• Prior experience with Hyundai, Kone, and Ushio is a plus

• Good English communication skills (verbal and written) and a second language

• This position requires travelling within and outside the country.

• Excellent interpersonal and problem-solving skills

• Willingness to learn and develop

• Confident, engaging, and able to build relationships and take calculated risks

• Experience with common productivity tools (like Google Workspace)

• Medically fit for offshore assignments and working at heights

• Valid basic driving license

Key strengths:

• Ability to work independently and collaboratively without close supervision

• Able to work under pressure and handle multiple priorities and deadlines

• Independent and positive person with good attention to detail

• Thinking in solutions, not in problems

• Team player

• Dependable with a strong work ethic

• Takes the initiative and is self-motivated

• Organised

• Interpersonal communication and customer service skills

• Able to write reports and correspondence

• Flexible working schedule

Salary & benefits: As per industry standards (travel costs reimbursed)

Job type: Full-time

Job location: Fujairah, UAE

Local Requirements:

• Valid UAE driving license (LMV)

The Service Engineer Elevators will be responsible for technical support, field service, maintenance, repairs, and inspection of marine elevator systems.

• Do technical/periodic inspections of elevators
• Work with the technical team and field service engineers.
• Do planned, preventive, and corrective maintenance for elevators
• Troubleshoot and identify complex elevator malfunctions
• Do electrical and mechanical repairs and adjustments
• Do major mechanical repairs, replacements, and adjustments
• Carry out technical site surveys, modernisation and retrofits
• Work effectively as a team member and with customers to provide quality service
• Keep detailed records of your service work, parts used, and customer interactions
• Stay safe at all times
• Other tasks related to the job

Alternative job titles:

• Elevator Mechanic
• Elevator Maintenance Technician/Engineer

What you need to know and be good at:

• Extensive experience with traction elevators; multi-brand experience is preferred
• Experience with escalators, hydraulic elevators, and rack-and-pinion elevators is a plus.
• Good understanding of elevator codes, policies, and procedures
• Complete tasks independently, efficiently, and accurately
• Able to explain and demonstrate proper maintenance/inspection procedures
• Knowledge of multi-brand inverter drives and controllers
• Provide leadership to instruct, train, and review the work of junior technicians.
• Able to deal courteously with customers, co-workers, and contractors
• Knowledge of industry standards, health and safety rules for marine processes
• Strong analytical skills and attention to detail
• Eagerness to learn and adapt
• Willingness to travel within the region and internationally

Job requirements:

• Diploma or degree in engineering, preferably electrical, electronics or instrumentation
• Professional qualification (Bachelor’s Degree, diploma or certificate in elevator engineering) or vocational qualification
• Minimum 10 years of elevator industry experience (new installation, repairs, and service experience is mandatory)
• Prior experience with Hyundai, Kone, and Ushio is a plus
• Good English communication skills (verbal and written) and a second language
• This position requires travelling within and outside the country.
• Excellent interpersonal and problem-solving skills
• Willingness to learn and develop
• Confident, engaging, and able to build relationships and take calculated risks
• Experience with common productivity tools (like Google Workspace)
• Medically fit for offshore assignments and working at heights
• Valid basic driving license

Key strengths:

• Ability to work independently and collaboratively without close supervision
• Able to work under pressure and handle multiple priorities and deadlines
• Independent and positive person with good attention to detail
• Thinking in solutions, not in problems
• Team player
• Dependable with a strong work ethic
• Takes the initiative and is self-motivated
• Organised
• Interpersonal communication and customer service skills
• Able to write reports and correspondence

Salary & benefits: As per industry standards (travel costs reimbursed)

Job type: Full-time

Job location: Fujairah, UAE

Local Requirements:

• Valid UAE driving license (LMV)

Note The application process may slightly vary for each individual candidate.

To provide professional service to the customers, in terms of accurately recording and organizing quality repair and maintenance services so as to enhance customer retention and after sales revenue giving professional advise to customers on current and future maintenance needs. Roles and Responsibilities:

• Receive and greet customers, discuss servicing/ repair needs, guide them on assessment & repair of problems/ faults and service requirements based on manufacturer recommendation and when agreed to record the requirement correctly on job card to avoid any ambiguity effecting the quality of repair.
• Explain to the customer contents of the job, its value and cost involved. After obtaining confirmation prepare clear and unambiguous work instruction for the technician to carry out the job and keep in constant touch to ensure that work is progressing in proper manner.
• Organize inspection upon completion of the job to ensure the quality of the job meets the prescribed standard and to satisfy the customer that the job has been carried out as desired.
• Deliver the vehicle in most courteous manner once the job has been completed to the entire satisfaction of the customer and authorities of the workshop so as to ensure continuity of business.
• Establish healthy and profitable relationship by proactively communicating and following up with the existing as well as prospective customer on performance of their cars and if they require any service attention so as to consolidate and enhance the customer base.
• Keep the customers constantly posted on the status of the back order parts, their actual date and time of arrival to assure customer of the company’s genuine interest in sorting out his problem so as retain customer’s confidence.
• Keep customers periodically informed about the work progress and deliver vehicles after collecting the repair charges / LPO/ IPO.
• Up sell new accessories, service packages, additional service and participate actively in service campaign.
• Upgrade product knowledge through web based training and class room training.
• Establish cordial relation with customers and workshop staff.
• Follow up on Work In Progress (WIP) targeting closer in 30 days.
• Follow-up with customers on long pending vehicles for taking delivery.

Qualifications & Experience:

• 3 -5 years’ experience as Service Advisor in an automotive dealership -UAE
• Diploma in Automobile Engineering or graduate

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to create a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and provide a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter your position, there are a few key elements for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is critical to providing excellent service for our guests and success for our business.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year of related work experience.
• Supervisory Experience: None.
• License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law.

This role provides a unique opportunity to deliver exceptional service and create unforgettable experiences for guests.

The ideal candidate will be responsible for developing strong relationships with guests, ensuring their stay is nothing short of remarkable.

The Guest Service Agent will be the first point of contact for guests, providing friendly, prompt, and professional service. This includes checking in and out guests efficiently, addressing any queries or concerns, and maximizing hotel revenue through up-selling rooms where possible.

Main Responsibilities:

• Welcome guests in a friendly, prompt, and professional manner, recognizing IHG Rewards Club Members and returning guests.
• Check guests in, issue room keys, provide information on hotel services and room location.
• Ensure required identification is taken from guests at check-in in line with local legislative requirements.
• Answer phones in a prompt and courteous manner.
• Up-sell rooms where possible to maximize hotel revenue.
• Answer, record, and process all guest calls, messages, requests, preferences, questions, or concerns.
• Check guests out, including resolving any late or disputed charges.
• Accurately process all cash and credit card transactions using established procedures.
• Issue, control, and release guest safe-deposit boxes in line with hotel procedure.
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
• Take action to solve guest problems/complaints using appropriate service recovery guidelines.
• Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty.

We are currently seeking dynamic and self-motivated Food & Beverage professionals to advance their careers.

• Perform all necessary tasks to service food and beverages according to the hotel's standard performance manual.
• Greet and seat customers, serving them in a professional, discreet, and personalized manner.
• Aquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
• Consistently monitor quality of food and beverages being served.
• Practice excellent customer relations and address complaints/queries satisfactorily.
• Maintain high standards of hygiene and cleanliness in the outlet and ensure proper upkeep of service equipment.
• Responsible for all service preparations before, during, and after service (mis-en-place and mis-en-scene).
• Minimize wastage, breakage, and spoilage.
• Utilize effective up-selling techniques to exceed guest expectations and increase revenue.

You should possess a diploma/degree in hospitality or vocational training in food and beverage, with prior experience as a Waiter/Waitress in a high-volume restaurant. A good command of English is essential, along with additional skills such as guest service and interpersonal skills.

The ideal candidate will be hands-on, passionate about people and service, with a positive and pleasant attitude. They will thrive in a busy environment, remain calm under pressure, have attention to detail, and possess the following competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience – a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.

Some of your main role responsibilities are:

• Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
• Check guests in, issue room keys, provide information on hotel services and room location
• Ensure required identification is taken from guests at check-in in line with local legislative requirements
• Answer phones in a prompt and courteous manner
• Up-sell rooms where possible to maximize hotel revenue
• Answer, record and process all guest calls, messages, requests, preferences, questions or concerns
• Check guests out, including resolving any late or disputed charges
• Accurately process all cash and credit card transactions using established procedures
• Issue, control and release guest safe-deposit boxes in line with hotel procedure
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on duty
• May routinely book guest reservations for individuals and/or groups that are requested either by
• phone or from within the hotel; process cancellations, revisions, and information updates on changes
• Work as part of a team and communicate with other departments as per hotel procedures to ensure
• excellent quality and service
• To have a full working knowledge of the IHG Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members.
• To be fully involved in IHG Rewards and ICA enrolments and achieving targeted Up-Selling Revenue
• Ensure that all charges are correctly posted to the guests bills following the standard procedures.
• Comply in maintaining security of information relating to customers and colleagues in the hotel.
• Comply with discretionary information keeping
• Align self with the company values, mission and desired behaviors.
• Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, Security and Fire Life Safety as well as emergency and evacuation procedures
• Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager.

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• High School diploma /Secondary qualification or equivalent.
• One year front desk/guest service experience strongly preferred.
• Proficiency in Opera is preferred but not essential.
• Fluency in English, Russian and other languages preferred.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesby clicking "Apply Online".

We are an equal opportunity employer.