4 Image Consultant jobs in the United Arab Emirates

The Grove (Abu Dhabi) - Style Advisor Abu Dhabi , United Arab Emirates

Abu Dhabi, Abu Dhabi Ermenegildo Zegna Holditalia S.p.A

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| | | --- | --- | The Grove (Abu Dhabi) - Style Advisor | | | | --- | --- | The Grove (Abu Dhabi) - Style Advisor | | CompanyID (accounts for anonymous companies) | 693,176 |* Manage Customer Relationships and Customer Service during and after the sale* Develop a deep knowledge of the Zegna collections to advise customers on styling and “total looks”* Contribute to store Visual & Image* Maximize sales through retail operational excellence* Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset.* Demonstrates entrepreneurial mindset in developing the business.* Consistently and effectively networks to attract new customers and develop a customer database.* Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping.* Anticipates customers’ expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations* Creates opportunities for customers to experience multiple Zegna brands, products and “total looks” through demonstrating relevant yet personalized mix and match options.* Promote Zegna Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer’s current and/or future needs.* Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience.* -Leverage “Zegna Stories” to support and enhance the selling ceremony -* Collates useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines.* Cultivates future customer connections with Zegna (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls).* Utilizes CRM software as the primary tool for after sales communication* Takes ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage and repair, global return policies etc.* Develop progressively in-depth knowledge of Zegna products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.* Advise customers on styling of “total looks” by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments.* Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager.* Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through.* Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve “perfect fit”.* Understands the required standards and skills of Made-to-Measure service and when required take on the role of in-store Made-to-Measure specialist if assigned by the Store Manager.* Demonstrates consistently high standards of personal grooming in accordance to Zegna uniform and grooming standards and guidelines.* Follows Zegna product and gift packaging standards and guidelines to ensure Zegna luxury and quality image.* Maintain cleanliness and tidiness of the store environment and product displays.* Ensure in-store visual merchandising adheres to Zegna Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent.* Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager.* Measure own performance using Zegna customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill* Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager.* Propose service, product, visual and operational improvements that assist the team overcome selling challenges.* Adhere to Zegna store operations and time and attendance policies and standards.* Follows the directions of the Store Manager or appointed team member on store operational tasks that includes but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc.* Adhere to Company policies and rules in daily work.* Proficient with digital technology* Familiar with Apple products & MS applications* Good written communication skills #J-18808-Ljbffr
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The Grove (Abu Dhabi) - Senior Style Advisor Abu Dhabi , United Arab Emirates

Abu Dhabi, Abu Dhabi Ermenegildo Zegna Holditalia S.p.A

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Job Description

| | | --- | --- | The Grove (Abu Dhabi) - Senior Style Advisor | | | | --- | --- | The Grove (Abu Dhabi) - Senior Style Advisor | | CompanyID (accounts for anonymous companies) | 693,176 # JOB CONTENTTo deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.# KEY RESPONSIBILITIES**FUNCTIONAL RESPONSIBILITIES*** Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.* Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale* Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.* Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.* Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.* Maintain personal grooming standards as advised by the Store Manager.* Maintain clean and organized display, fitting rooms and stock areas.* Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.* Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.* Recruit customers for the database, accurately entering their details on the system.* Minimize exposure to stock loss through vigilance on sales floor and fitting room areas# EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE**Education/ Qualification*** High school qualification**Experience*** 4 to 6 years retail sales or customer service experience.**Functional Skills & Specific Knowledge*** Good communication and interpersonal skills* Pleasant personality and good grooming* Passion for retail industry# COMPETENCIES* Achievement Drive* Building Relationships* Empathy* Influencing* Serving Customers* Team Working* Conceptual Thinking #J-18808-Ljbffr
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Fashion Consultant - Lacoste - Dubai Mall (Emir... RETAIL & DISTRIBUTION · Dubai

Dubai, Dubai Chalhoub Group

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INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people‑at‑heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future‑proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you’ll be doing

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

  • Collect customer behaviour data and key top sellers, slow movers for business reviews.
  • Drive client relationships within an omni‑channel approach.
  • Provide pre‑buying feedback on products.
  • Drive eNPS through people experience initiatives and culture.
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
  • Ensure click and collect are conducted within SLAs (Service‑level agreement).
  • Ensure customer data is properly captured in adherence to marketing team requirements.
  • Promote loyalty program (MUSE) and stay up to date with app offerings etc.
  • Support in‑store marketing events and activations.
  • Keep abreast of all brand social media activities and campaigns.
  • Drive sell‑throughs within the store.
  • Support in‑store CX initiatives.
  • Provide input to what’s working well / what’s not working well within the store.
What you’ll need to succeed
  • Strong English communication skills.
  • This opportunity is for Emiratisation.
What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Fashion Consultant - Kids Around, Dubai Hills M... RETAIL & DISTRIBUTION · Dubai

Dubai, Dubai Chalhoub Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. The Group builds a future where luxury dreams become reality, bridging cultures and crafting memorable experiences for consumers. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. The Group brings together over 16,000 professionals across eight countries in the Middle East, with a presence in LATAM. It is a member of the United Nations Global Compact and a signatory of the Women’s Empowerment Principles, with a pledge to Net Zero by 2040.

What you'll be doing

At Chalhoub we express the exceptional. As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

  • You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
  • Drive client relationships within an omni-channel approach.
  • Provide pre-buying feedback on products.
  • Drive eNPS through people experience initiatives and culture.
  • Ensure adherence to VM guidelines and Standard Operating Procedures (SOPs).
  • Ensure click and collect are conducted within SLAs (Service-level agreement).
  • Ensure customer data is properly captured in adherence to marketing team requirements.
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings, etc.
  • Support in-store marketing events and activations.
  • Keep abreast of all brand social media activities and campaigns.
  • Drive sell-throughs within the store.
  • Support in-store CX initiatives.
  • Provide input on what's working well / what's not within the store.
What you'll need to succeed
  • Strong English communication skills
  • This opportunity is for Emiratisation
What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.
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