46 Information Systems jobs in the United Arab Emirates

Bureau Veritas is a world leader in testing, inspection, and certification.

Founded in 1828, the Group employs more than 83,000 colleagues in 140 countries, and operates over 1,600 offices and laboratories worldwide.

Bureau Veritas is a "Business to Business to Society" services company that contributes to transforming the world by supporting customers to address challenges in quality, health and safety, environmental protection, and sustainability.

The Group (listed in Paris and a member of the CAC 40, CAC 40 ESG, SBF 120, and SBT 1.5 indices) generated close to €6 billion in revenue in 2023 and has very strong growth prospects.

For more information, visit and follow us on LinkedIn.

We are seeking an Information Systems Manager.

Job purpose :

Lead the strategic planning, implementation and management of business applications and information systems for our Fuels Division.

This role will report directly to the division CIO and focus on ensuring our application portfolio effectively supports business operations, drives efficiency, implementation of standard solutions across multiple countries and enables data-driven decision making.

Principal Accountabilities

Oversee the implementation, maintenance and continuous improvement of suite of business applications, ensuring they meet business requirements and integrate effectively.

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery.

Monitor project progress, adjust plans and schedules as needed, and provide regular status updates to stakeholders, ensuring transparency and effective communication throughout the project / program lifecycle.

Collaborate with cross-functional teams, within and outside the organization, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals.

Manage stakeholder relationships, providing data-driven insights to support decision-making

Implement and monitor security measures to protect data integrity and system functionality.

Internal

Division managers, Regional Managers, VPs.

Operations and customer service teams.

Other teams within Bureau Veritas for applications that are integrated with OneTrade.

External

Customer end IT / IS teams.

3rd party customer service integration teams.

Job Knowledge, Skills & Experience

Professional And / or Technical Competencies

10+ years of experience in leading complex technology projects and programs.

Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment

Proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients

Technically competent in managing high-level system design and architecture, ensuring business requirement and alignment with the business objectives

Leadership Competences

Communication skills : Proficient in articulating complex technical concepts to diverse audiences, fostering collaboration among cross-functional teams, and ensuring everyone is informed and engaged

Decisive Problem-Solving : Capable of making informed decisions swiftly, particularly when facing challenges or conflicts, while maintaining focus on project goals and team morale

Adaptability and Flexibility : Ability to adjust strategies and approaches in response to changing project requirements, market conditions, or unforeseen challenges while maintaining a clear focus on achieving project objectives

Proactive Initiative : Demonstrates the ability to anticipate potential challenges and opportunities, taking the initiative to address them before they become critical issues, thereby ensuring smoother project execution.

Resilience and Perseverance : Exhibits the capacity to remain calm and composed under pressure, effectively navigating setbacks and obstacles while maintaining focus on the project goals.

Collaborative Teamwork : Encourages a spirit of cooperation and teamwork, fostering a collaborative environment where team members feel valued and are motivated to contribute their best work toward achieving common objectives.

Risk Management : Identifying, assessing, and mitigating potential risks that could impact project timelines, budgets, or deliverables, requiring proactive planning and contingency measures

Keeping Pace with Technological Changes : Staying up to date with rapidly evolving technologies and industry trends to make informed decisions and guide the project team effectively

Location : United Arab Emirates - Abu Dhabi

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Your career is about more than building a resume — it’s a chance to Leave Your Mark.

Make an impact doing work you can be proud of at Bureau Veritas. Contribute to a global mission to enhance standards with integrity, and help us create a brighter future for our next generations, and a safer society for us.

Bureau Veritas is a world leader in testing, inspection, and certification. Founded in 1828, the Group employs more than 83,000 colleagues in 140 countries, and operates over 1,600 offices and laboratories worldwide.

Bureau Veritas is a "Business to Business to Society" services company that contributes to transforming the world by supporting customers to address challenges in quality, health and safety, environmental protection, and sustainability.

The Group (listed in Paris and a member of the CAC 40, CAC 40 ESG, SBF 120, and SBT 1.5 indices) generated close to €6 billion in revenue in 2023 and has very strong growth prospects. For more information, visit and follow us on LinkedIn.

We are seeking an Information Systems Manager.

Job purpose :

Lead the strategic planning, implementation and management of business applications and information systems for our Fuels Division. This role will report directly to the division CIO and focus on ensuring our application portfolio effectively supports business operations, drives efficiency, implementation of standard solutions across multiple countries and enables data-driven decision making.

Principal Accountabilities :

• Oversee the implementation, maintenance and continuous improvement of suite of business applications, ensuring they meet business requirements and integrate effectively.
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery.
• Monitor project progress, adjust plans and schedules as needed, and provide regular status updates to stakeholders, ensuring transparency and effective communication throughout the project / program lifecycle.
• Collaborate with cross-functional teams, within and outside the organization, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals.
• Manage stakeholder relationships, providing data-driven insights to support decision-making
• Implement and monitor security measures to protect data integrity and system functionality.

Internal :

• Division managers, Regional Managers, VPs.
• Operations and customer service teams.
• Other teams within Bureau Veritas for applications that are integrated with OneTrade.

External :

• Customer end IT / IS teams.
• 3rd party customer service integration teams.

Job Knowledge, Skills & Experience :

Professional and / or technical competencies :

• 10+ years of experience in leading complex technology projects and programs.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Technically competent in managing high-level system design and architecture, ensuring business requirement and alignment with the business objectives

Leadership competences :

• Communication skills : Proficient in articulating complex technical concepts to diverse audiences, fostering collaboration among cross-functional teams, and ensuring everyone is informed and engaged
• Decisive Problem-Solving : Capable of making informed decisions swiftly, particularly when facing challenges or conflicts, while maintaining focus on project goals and team morale
• Adaptability and Flexibility : Ability to adjust strategies and approaches in response to changing project requirements, market conditions, or unforeseen challenges while maintaining a clear focus on achieving project objectives
• Proactive Initiative : Demonstrates the ability to anticipate potential challenges and opportunities, taking the initiative to address them before they become critical issues, thereby ensuring smoother project execution.
• Resilience and Perseverance : Exhibits the capacity to remain calm and composed under pressure, effectively navigating setbacks and obstacles while maintaining focus on the project goals.
• Collaborative Teamwork : Encourages a spirit of cooperation and teamwork, fostering a collaborative environment where team members feel valued and are motivated to contribute their best work toward achieving common objectives.
• Risk Management : Identifying, assessing, and mitigating potential risks that could impact project timelines, budgets, or deliverables, requiring proactive planning and contingency measures
• Keeping Pace with Technological Changes : Staying up to date with rapidly evolving technologies and industry trends to make informed decisions and guide the project team effectively

Location : United Arab Emirates - Abu Dhabi

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

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Bureau Veritas is a world leader in testing, inspection, and certification. Founded in 1828, the Group employs more than 83,000 colleagues in 140 countries, and operates over 1,600 offices and laboratories worldwide.

Bureau Veritas is a "Business to Business to Society" services company that contributes to transforming the world by supporting customers to address challenges in quality, health and safety, environmental protection, and sustainability.

The Group (listed in Paris and a member of the CAC 40, CAC 40 ESG, SBF 120, and SBT 1.5 indices) generated close to €6 billion in revenue in 2023 and has very strong growth prospects. For more information, visit and follow us on LinkedIn.

We are seeking an Information Systems Manager.

Job purpose :

Lead the strategic planning, implementation, and management of business applications and information systems for our Fuels Division. This role will report directly to the division CIO and focus on ensuring our application portfolio effectively supports business operations, drives efficiency, implements standard solutions across multiple countries, and enables data-driven decision-making.

Principal Accountabilities :

• Oversee the implementation, maintenance, and continuous improvement of a suite of business applications, ensuring they meet business requirements and integrate effectively.
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery.
• Monitor project progress, adjust plans and schedules as needed, and provide regular status updates to stakeholders, ensuring transparency and effective communication throughout the project/program lifecycle.
• Collaborate with cross-functional teams, within and outside the organization, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals.
• Manage stakeholder relationships, providing data-driven insights to support decision-making.
• Implement and monitor security measures to protect data integrity and system functionality.

Internal :

• Division managers, Regional Managers, VPs.
• Operations and customer service teams.
• Other teams within Bureau Veritas for applications that are integrated with OneTrade.

External :

• Customer end IT / IS teams.
• Third-party customer service integration teams.

Job Knowledge, Skills & Experience :Professional and / or technical competencies :

• 10+ years of experience in leading complex technology projects and programs.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Technically competent in managing high-level system design and architecture, ensuring business requirements and alignment with business objectives.

Leadership competencies :

• Communication skills: Proficient in articulating complex technical concepts to diverse audiences, fostering collaboration among cross-functional teams, and ensuring everyone is informed and engaged.
• Decisive Problem-Solving: Capable of making informed decisions swiftly, particularly when facing challenges or conflicts, while maintaining focus on project goals and team morale.
• Adaptability and Flexibility: Ability to adjust strategies and approaches in response to changing project requirements, market conditions, or unforeseen challenges while maintaining a clear focus on achieving project objectives.
• Proactive Initiative: Demonstrates the ability to anticipate potential challenges and opportunities, taking the initiative to address them before they become critical issues, thereby ensuring smoother project execution.
• Resilience and Perseverance: Exhibits the capacity to remain calm and composed under pressure, effectively navigating setbacks and obstacles while maintaining focus on the project goals.
• Collaborative Teamwork: Encourages a spirit of cooperation and teamwork, fostering a collaborative environment where team members feel valued and are motivated to contribute their best work toward achieving common objectives.
• Risk Management: Identifying, assessing, and mitigating potential risks that could impact project timelines, budgets, or deliverables, requiring proactive planning and contingency measures.
• Keeping Pace with Technological Changes: Staying up to date with rapidly evolving technologies and industry trends to make informed decisions and guide the project team effectively.

Location : United Arab Emirates - Abu Dhabi

J-18808-Ljbffr

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Job Summary:
We are looking for a results-driven and experienced Sales Account Manager to lead the
promotion and sales of Health Information Systems across the UAE and GCC markets. The
ideal candidate will have deep knowledge of healthcare IT and a proven record in managing
key accounts, developing new business, and delivering tailored solutions to healthcare
providers.
The role requires familiarity with technologies including Hospital Information Systems
(HIS), Electronic Medical Records (EMR), Radiology Information Systems (RIS), Laboratory
Information Systems (LIS), and other digital health platforms. The candidate must
understand the healthcare ecosystem, regulatory environment, and public/private
healthcare procurement dynamics within the UAE and GCC.

Key Responsibilities:

• · Manage and grow a portfolio of healthcare clients including hospitals, clinics, and
• government health authorities across the UAE and GCC.
• · Identify, qualify, and secure new business opportunities for Health Information Systems
• (HIS, EMR, RIS, LIS, PACS, etc.).
• · Lead the complete sales process including prospecting, product presentation, proposal
• development, pricing, negotiation, and closure.
• · Collaborate with technical teams to prepare customized solution proposals tailored to
• client requirements.
• · Stay up to date with regional healthcare initiatives and digital transformation programs
• in the GCC healthcare sector.
• · Build strong relationships with client stakeholders, influencers, and decision-makers,
• including CIOs, CMOs, and IT/clinical heads.
• · Ensure full compliance with healthcare regulations and local tender procedures.
• Maintain CRM records, track sales performance, and report progress to senior
• management.
• · Attend regional health tech events, exhibitions, and forums to represent the company
• and develop new leads.
• · Support post-sales engagement to ensure successful implementation and customer
• satisfaction.

Qualifications and Experience:

• · Bachelor’s degree in IT, Healthcare, Biomedical Engineering, or related field.
• · Minimum 4–6 years of sales experience in healthcare IT, with a focus on HIS and digital
• health solutions in the UAE/GCC.
• · Strong understanding of health informatics, clinical workflows, and public health IT
• systems.
• · Proven success in selling to ministries of health, healthcare authorities, and large
• private healthcare groups.
• · Experience in responding to government tenders, RFPs, and health sector procurement
• processes.
• · Excellent verbal and written communication, negotiation, and interpersonal skills.
• · Fluency in English is required; Arabic is an advantage.
• · Willingness to travel frequently across the GCC region.
• · UAE driving license preferred.

Key Skills:

• · Healthcare IT and HIS domain knowledge
• · Client relationship management
• · Solution-oriented and consultative sales
• · Tendering and proposal writing
• · CRM proficiency (Salesforce, Zoho, etc.)
• · Presentation and communication skills
• · Understanding of UAE & GCC healthcare ecosystem

What We Offer:

• · Competitive salary and commission structure
• · Health insurance
• · Opportunity to lead strategic projects in the UAE and GCC healthcare sectors
• · Professional development and growth in a high-impact role
• · Innovative and collaborative work environment

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We are looking for a results-driven and experienced Sales Account Manager to lead the

promotion and sales of Health Information Systems across the UAE and GCC markets. The

ideal candidate will have deep knowledge of healthcare IT and a proven record in managing

key accounts, developing new business, and delivering tailored solutions to healthcare

providers.

The role requires familiarity with technologies including Hospital Information Systems

HIS), Electronic Medical Records (EMR), Radiology Information Systems (RIS), Laboratory

Information Systems (LIS), and other digital health platforms. The candidate must

understand the healthcare ecosystem, regulatory environment, and public / private

healthcare procurement dynamics within the UAE and GCC.

Key Responsibilities :

• Manage and grow a portfolio of healthcare clients including hospitals, clinics, and
• government health authorities across the UAE and GCC.
• Identify, qualify, and secure new business opportunities for Health Information Systems
• Lead the complete sales process including prospecting, product presentation, proposal
• development, pricing, negotiation, and closure.
• Collaborate with technical teams to prepare customized solution proposals tailored to
• client requirements.
• Stay up to date with regional healthcare initiatives and digital transformation programs
• in the GCC healthcare sector.
• Build strong relationships with client stakeholders, influencers, and decision-makers,
• including CIOs, CMOs, and IT / clinical heads.
• Ensure full compliance with healthcare regulations and local tender procedures.
• Maintain CRM records, track sales performance, and report progress to senior
• management.
• Attend regional health tech events, exhibitions, and forums to represent the company
• and develop new leads.
• Support post-sales engagement to ensure successful implementation and customer
• satisfaction.

Qualifications and Experience :

• Bachelor’s degree in IT, Healthcare, Biomedical Engineering, or related field.
• Minimum 4–6 years of sales experience in healthcare IT, with a focus on HIS and digital
• health solutions in the UAE / GCC.
• Strong understanding of health informatics, clinical workflows, and public health IT
• systems.
• Proven success in selling to ministries of health, healthcare authorities, and large
• Experience in responding to government tenders, RFPs, and health sector procurement
• processes.
• Excellent verbal and written communication, negotiation, and interpersonal skills.
• Fluency in English is required; Arabic is an advantage.
• Willingness to travel frequently across the GCC region.
• UAE driving license preferred.

Key Skills :

• Healthcare IT and HIS domain knowledge
• Client relationship management
• Solution-oriented and consultative sales
• Tendering and proposal writing
• Presentation and communication skills
• Understanding of UAE & GCC healthcare ecosystem

What We Offer :

• Competitive salary and commission structure
• Health insurance
• Opportunity to lead strategic projects in the UAE and GCC healthcare sectors
• Professional development and growth in a high-impact role
• Innovative and collaborative work environment
• Medical insurance
• Performance bonus

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Job Summary :

We are looking for a results-driven and experienced Sales Account Manager to lead the

promotion and sales of Health Information Systems across the UAE and GCC markets. The

ideal candidate will have deep knowledge of healthcare IT and a proven record in managing

key accounts, developing new business, and delivering tailored solutions to healthcare

providers.

The role requires familiarity with technologies including Hospital Information Systems

HIS), Electronic Medical Records (EMR), Radiology Information Systems (RIS), Laboratory

Information Systems (LIS), and other digital health platforms. The candidate must

understand the healthcare ecosystem, regulatory environment, and public / private

healthcare procurement dynamics within the UAE and GCC.

Key Responsibilities :

• Manage and grow a portfolio of healthcare clients including hospitals, clinics, and
• government health authorities across the UAE and GCC.
• Identify, qualify, and secure new business opportunities for Health Information Systems
• HIS, EMR, RIS, LIS, PACS, etc.).
• Lead the complete sales process including prospecting, product presentation, proposal
• development, pricing, negotiation, and closure.
• Collaborate with technical teams to prepare customized solution proposals tailored to
• client requirements.
• Stay up to date with regional healthcare initiatives and digital transformation programs
• in the GCC healthcare sector.
• Build strong relationships with client stakeholders, influencers, and decision-makers,
• including CIOs, CMOs, and IT / clinical heads.
• Ensure full compliance with healthcare regulations and local tender procedures.
• Maintain CRM records, track sales performance, and report progress to senior
• management.
• Attend regional health tech events, exhibitions, and forums to represent the company
• and develop new leads.
• Support post-sales engagement to ensure successful implementation and customer
• satisfaction.

Qualifications and Experience :

Bachelor's degree in IT, Healthcare, Biomedical Engineering, or related field.

Minimum 4–6 years of sales experience in healthcare IT, with a focus on HIS and digital

health solutions in the UAE / GCC.

Strong understanding of health informatics, clinical workflows, and public health IT

systems.

Proven success in selling to ministries of health, healthcare authorities, and large

private healthcare groups.

Experience in responding to government tenders, RFPs, and health sector procurement

processes.

Excellent verbal and written communication, negotiation, and interpersonal skills.

Fluency in English is required; Arabic is an advantage.

Willingness to travel frequently across the GCC region.

UAE driving license preferred.

Key Skills :

Healthcare IT and HIS domain knowledge

Client relationship management

Solution-oriented and consultative sales

Tendering and proposal writing

CRM proficiency (Salesforce, Zoho, etc.)

Presentation and communication skills

Understanding of UAE & GCC healthcare ecosystem

What We Offer :

Competitive salary and commission structure

Health insurance

Opportunity to lead strategic projects in the UAE and GCC healthcare sectors

Professional development and growth in a high-impact role

Innovative and collaborative work environment

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Company: Abu Dhabi Accountability Authority

Job Objective: Direct and lead the development and implementation of Abu Dhabi Accountability Authority’s (ADAA) IT strategy and oversee the design and implementation of delivery support and assurance through formulation of an IT roadmap and IT initiatives, to ensure effective translation of business requirements into IT solutions and to enable growth and improve customer experience whilst continuously striving to improve ADAA’s IT efficiency and operational excellence.

Key Responsibilities/Duties

1. A. Strategy and Planning:
   • Direct and lead the development and implementation of the department related policies, systems, procedures manual, Delegation of Authority, system user manuals and standard forms to ensure compliance across the Authority and alignment with ADAA’s overall policies and procedures.
   • Ensure effective cascading of the sector strategy into the department’s strategic and operational plans to achieve ADAA’s overall objectives.
   • Develop and direct the implementation of the department strategic, budget and procurement, and operational plans, and monitor corporate performance ensuring alignment with the sector strategy, ADAA’s vision, mission and corporate objectives.
   • Forecast and develop department budget and direct the monitoring of financial performance against the budget to ensure areas of unsatisfactory performance are identified, and potential areas of cost reduction or performance improvement opportunities are capitalized upon.
   • Develop the department Key Performance Indicators (KPIs) in line with ADAA’s overall objectives and ensure that sections meet KPIs in order to improve efficiency and effectiveness.
2. B. Operations:
   IT Governance and Strategy:
   • Oversee and lead the development of IT governance framework covering IT services, IT risk management, and IT compliance in line with industry’s best practices and standards to support ADAA’s overall strategy.
   • Direct the development and maintenance of the IT Strategy to guide best practices adoption and ensure ADAA’s operational and security concerns are addressed with the executives.
   • Oversee and direct the design, development and communication of IT policies, procedures and operational standards in accordance with industry’s best practices and ensure implementation across ADAA to achieve maximum efficiencies and synergies in IT applications.
   • Oversee the planning, implementation and maintenance of IT infrastructure and applications to ensure that all necessary systems are in place to meet the requirements of operations.
   • Oversee and lead the process of identifying and documenting all IT related needs from different users at ADAA and liaise with external vendors to develop solutions and ensure accurate design architecture of the necessary IT systems.
   • Manage the identification of potential integration needs with the IT systems / applications / databases of external stakeholders to ensure effective flow of information.
   • Drive proactive identification of opportunities and risks for delivering services through technology, identification of opportunities for innovation, and assessment of obstacles and technical hurdles to the business success.
   • Ensure the adherence to IT project methodology and framework to ensure projects are executed within the quality, time, and approved costs.
   IT Applications:
   • Ensure all major systems, applications, networks, and hardware are operating and maintained cost-effectively, and meet defined service levels agreements (SLA) and standards, as well as the defined user and business needs.
   • Lead the effective provision of application support and live troubleshooting of IT systems and applications by managing the team activities, including third-party vendors, to ensure satisfaction of internal and external customer whilst maintaining uninterrupted operations.
   • Direct the monitoring and verification of effective operation and maintenance of systems and applications including IT systems, enterprise applications, hardware, daily backup, server management, etc. to avoid any business disruptions.
   IT Infrastructure and Workplace:
   • Drive and build relationships with contractors and vendors and review their performance periodically to ensure that ADAA receives high quality IT services in accordance with defined SLAs.
   • Ensure that the development, provisioning, and maintenance of appropriate technologies is aligned and consistent to business requirements and strategies.
   • Ensure that ADAA’s systems and infrastructure provide the up time based on industry standards and aligned with ADAA's business continuity requirements.
   • Oversee and perform quality assurance activities related to the performance of IT systems, review and provide reports regularly on application performance.
   • Lead the implementation of disaster recovery plans, in coordination with other IT teams, when required to safeguard and protect all IT operations.
   • Direct the compliance to service level agreements with the external vendors for hardware and software and monitor the performance of vendors in line with the service level agreements and takes remedial action.
   • Ensure the implementation of effective measures for data integrity, security, and access control to ensure confidentiality and protection of data.
   • Ensure adherence with software licensing laws (Abu Dhabi System & Information Centre).
   • Direct the development of the information technology project management framework and quality standards across the entity.
   • Provide subject matter expertise and facilitate audit of detailed documentation of security policies, procedures, standards, and documentation.
3. C. Talent Management and Development:
   • Direct the effective achievement of department operational goals through effective leadership and by setting department objectives, managing performance within the department, and developing and motivating the team to maximize performance.
   • Oversee and lead talent development initiatives in coordination with the Human Resources Department and discipline experts and thereby ensure the availability of talent to fit ADAA’s requirements.
   • Act as a role model and ensure the team adheres to organizational values and ethics to establish a value-driven culture within the Authority.
   • Share professional expertise and knowledge to build internal intellectual capital and facilitate knowledge sharing across the Authority.
   • Manage, mentor, guide and coach section heads by using effective leadership strategies, providing directions and ensuring proper execution of all initiative undertaken by ADAA to the highest standards.
4. D. Corporate:
   • Oversee and direct periodic organizational structure change and to ensure optimal resource utilization.
   • Direct change management through continuous improvement of department systems, processes and practices taking into account global standards and changes in the business environment, which demand proactive action plans.
   • Ensure that all department reports are prepared timely and accurately and meet ADAA requirements, and quality standards.
   • Oversee department adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety etc.) and code of business conduct.
5. E. General:
   • The level of performance should reflect the academic qualification, type of courses in the field of specialization, employee job level, and the level of productivity.
   • The academic and professional certificates required and approved by ADAA should be acquired within the period specified and based on the employee’s Individual Development Plan.
   • Perform the task and responsibilities independently unless an approval or directive was obtained to delegate the task to other employees in case of incapability to perform the tasks and responsibilities.
   • Ensure teamwork, collaboration and dedication in performing duties.
   • Showcase a strong leadership to the team members.
   • Knowledge and awareness about the capabilities of the subordinates and showcase a strong knowledge in the field of specialization.
   • Provide the required support and guidance to the subordinates.
   • Take responsibility of the decisions made.

Requirements

Minimum:

1. Bachelor’s degree in relevant subject or equivalent experience
2. Microsoft Certified System Engineer (MCSE) status or CISCO certified internetwork expert (CCIE)
3. Certification in business enterprise solutions such as CIERP
4. Certified Information Security Manager (CISM)
5. Information Systems Audit and Control Association (ISACA)
6. ISO 27001, ISO 2000 and SSA16
7. Computer Network Engineer (CNE) or Cisco Certified Network Associate (CCNA) or Information Technology Infrastructure Library (ITIL)
8. 12+ years of relevant experience in IT strategy formulation, policies, processes, systems development and infrastructure out of which 8 years in a managerial role.

Preferred:

1. Master’s Degree in relevant subject is preferred.
2. Exposure to networking accessories, LAN, WAN, TCP/IP, DNS, UDP, VoIP, etc. is desirable.
3. Expertise in computer hardware and software systems, programs and troubleshooting.

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Job Description

We are currently seeking passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an IT Officer, your key responsibilities will include:

• Monitoring the operation and security of all computer hardware to ensure proper functioning.
• Serving as the primary contact for servicing computers, printers, and related equipment.
• Maintaining a sufficient inventory of office and computer supplies.
• Keeping hardware and software logs updated according to departmental procedures.
• Documenting hardware configurations and inventory.
• Documenting telephone system configurations and all MPT lines.
• Understanding departmental procedures and performing related tasks.
• Carrying out repairs and maintenance of PCs, printers, telephones, interactive systems, key lock systems, etc.
• Managing user access requests and authorizations (Win2000, Email, Opera, Micros, Novell).
• Responding to user requests and providing adequate support.

Skills, Education, Qualifications & Experiences

Applicants should have a degree in information technology and experience in a similar role, with proven knowledge in operating and maintaining relevant equipment. Fluency in English and the ability to troubleshoot and rectify subsystems are essential.

Knowledge & Competencies

The ideal candidate will be self-motivated, hands-on, flexible, and adaptable to unpredictable events. They should be proactive, reliable, able to work in a busy environment, stay calm under pressure, and possess attention to detail. Key competencies include:

• Understanding Hotel Operations
• Effective Communication
• Business Planning
• Supervising People and Operations
• Understanding Differences
• Teamwork and Adaptability
• Customer Focus
• Drive for Results

Apply Now

The subsequent sections listing various officer roles appear unrelated to the IT Officer position and should be removed for clarity and relevance.

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**Additional Information**
**Job Number** 25132496
**Job Category** Information Technology
**Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.
Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.