116 Information Technology jobs in the United Arab Emirates

Job Description

We are currently seeking passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an IT Officer, your key responsibilities will include:

• Monitoring the operation and security of all computer hardware to ensure proper functioning.
• Serving as the primary contact for servicing computers, printers, and related equipment.
• Maintaining a sufficient inventory of office and computer supplies.
• Keeping hardware and software logs updated according to departmental procedures.
• Documenting hardware configurations and inventory.
• Documenting telephone system configurations and all MPT lines.
• Understanding departmental procedures and performing related tasks.
• Carrying out repairs and maintenance of PCs, printers, telephones, interactive systems, key lock systems, etc.
• Managing user access requests and authorizations (Win2000, Email, Opera, Micros, Novell).
• Responding to user requests and providing adequate support.

Skills, Education, Qualifications & Experiences

Applicants should have a degree in information technology and experience in a similar role, with proven knowledge in operating and maintaining relevant equipment. Fluency in English and the ability to troubleshoot and rectify subsystems are essential.

Knowledge & Competencies

The ideal candidate will be self-motivated, hands-on, flexible, and adaptable to unpredictable events. They should be proactive, reliable, able to work in a busy environment, stay calm under pressure, and possess attention to detail. Key competencies include:

• Understanding Hotel Operations
• Effective Communication
• Business Planning
• Supervising People and Operations
• Understanding Differences
• Teamwork and Adaptability
• Customer Focus
• Drive for Results

Apply Now

The subsequent sections listing various officer roles appear unrelated to the IT Officer position and should be removed for clarity and relevance.

Department: Digital and Technology

Location: Khalifa Park

Job Purpose:

To support day-to-day operations, digital project execution, and application lifecycle management within Modon Communities. This hybrid role combines application techno-functional support, vendor coordination, and process-led digital enablement for systems such as Real Estate ERP, CAFM/CMMS, CRM, and customer portals.

The Associate will assist in ensuring robust application performance, successful project delivery, and overall digital enhancement aligned with Modon's strategic goals.

Key Roles, Responsibilities & Duties:

1. Application Support (Techno-Functional)

• Serve as primary liaison for LoB users for Real Estate ERP, CAFM, CRM, and other operational systems.
• Translate business requirements into functional/system specifications and user stories.
• Participate in application configuration, testing, and deployment coordination.
• Manage access, releases, and end-user support with vendors/internal teams.
• Prepare SOPs, training materials, and conduct knowledge transfer sessions.

2. Project Management & Execution

• Coordinate planning, execution, monitoring, and closure of digital projects.
• Maintain RAID logs, timelines, and resource maps; escalate risks or blockers.
• Manage project documentation: charters, scope, and deployment plans.
• Facilitate stakeholder workshops, meetings, and vendor coordination.
• Ensure adherence to timelines, scope, budget, and quality objectives.

3. Vendor & Stakeholder Coordination

• Collaborate with internal units (Operations, Leasing, FM, Security) to finalize cross-functional needs.
• Work with software vendors/consultants for issue resolution, enhancements, and UAT.
• Contribute to RFPs, vendor evaluations, SOWs, SLAs, and change requests.

4. System Integration Awareness & Data Handling

• Understand integration points (ERP–CRM, CAFM–IoT, Portals–APIs) for troubleshooting and enhancement.
• Validate and cleanse data sets; contribute to reporting and insights.
• Coordinate with IT infrastructure/platform teams to ensure performance.

5. Reporting & Continuous Improvement

• Provide dashboards and reports on system usage, incidents, and project status.
• Identify opportunities to optimize processes and improve system utilization.
• Maintain application documentation and contribute to rollout playbooks.

Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or a related technical field.
• Certifications in PMP, Agile, or ITIL are an added advantage.

Experience & Competencies:

Experience:

7–10 years overall experience, including:

• 3–5 years in application or ERP functional support roles.
• 2+ years in IT project engagement/coordination.
• Preferable exposure to real estate/facilities management domains.
• Working knowledge of system integrations (CRM–ERP, APIs), mobile apps, and cloud-hosted applications.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent collaboration and stakeholder communication.
• Efficient multitasking and priority management.
• Experience in solution design and documentation.
• Hands-on in UAT coordination, user training, and system walkthroughs.
• Comfortable with ERP, centralized IT, and hybrid digital environments.

As a skilled Information Technology Executive, you will play a vital role in ensuring the smooth operation of our organization's IT infrastructure.

We are seeking an experienced professional to join our team and take charge of planning, supervising, maintaining, and performing preventive maintenance on IT equipment.

1. Key Responsibilities:
2. Manage network, servers, backups, and related IT infrastructure to ensure seamless data storage and retrieval.
3. Implement and maintain firewalls, remote desktop, and security systems to safeguard our digital assets.
4. Configure and deploy PCs for new colleagues using standard hardware images and software to ensure uniformity and efficiency.

This is a full-time position that offers a range of benefits, including airline tickets, medical insurance, and monthly service charges.

Full-Time Employment : We offer a stable and secure work environment with opportunities for growth and development.

Benefits:

• Airline Ticket
• Medical Insurance
• Monthly Service Charge

We are a 5-star luxury hotel in Abu Dhabi, UAE, known for our exceptional service and commitment to excellence.

We embody a perfect blend of heritage, modern luxury, and outstanding hospitality, making us an ideal place to work and grow as a professional.

Shaped in the form of a wave in motion, The Meydan Hotel is designed for urban elegance. Within fifteen minutes of the airport and close to the heart of the city, the hotel combines contemporary luxury with exceptional dining options, an outstanding infinity pool and a world-class golfing range.

About The Role

The IT Specialist is responsible for providing technical assistance to computer system users and managing the network infrastructure of the resort. The role is responsible for maintaining the continuity of IT services, providing support and escalate issues, responding to enquiries and service requests, and implementing new systems and services as well as providing end-user training. Any and all activities are to be in compliance with the resort standards of operations.

Key Duties And Responsibilities

• Maintaining and configuring network components including switches and wireless access points
• Monitoring backups and conducting restores
• Monitoring the servers including storage and VMware
• Managing software deployments and upgrades
• Assisting in the implementation of major IT projects including system updates, upgrades, migrations and outages ensuring the timeframes are met
• Executing IT Service Desk tickets and requests for all applications including:
• Hotel management systems such as
• PMS, POS, ERP, HR System, Guest request systems, CCTV, Guest internet and IP TV, guestroom AV systems, guest and admin IP telephony (PBX)
• User access management for Active Directory and all applications
• Managing hardware lifecycles including network components, PC's and mobiles, TVs

Skills, Experience & Educational Requirements

• Previous experience as an IT professional is required
• Excellent active network and infrastructure knowledge
• Hospitality IT experience preferred
• Certification and / or accreditation in IT or related fields from a recognized institute preferred
• Good communication and internal/external customer service skills
• A team player
• Ability to work autonomously and to manage own workload effectively
• Fluency in English (both written and verbal) is essential
• Ability to work under pressure
• Flexible approach to working hours and the ability to respond to urgent service issues and outages

The ideal candidate is someone with a passion for IT and a desire to contribute to innovation within a dynamic financial services company. Do you possess a strong foundation in IT support and a keen eye for detail?

In this pivotal role, you'll play a key role in supporting our technology infrastructure and ensuring seamless operation of our IT systems. You'll collaborate with a talented team of IT professionals and business users to deliver reliable and efficient IT solutions.

Requirements :

• Provide technical support to internal users, resolving hardware, software, and network issues.
• Install, configure, and maintain a variety of IT equipment (desktops, laptops, printers).
• Troubleshoot and diagnose technical problems, implementing effective solutions.
• Manage user accounts, permissions, and access controls within IT systems.
• Assist with software updates, installations, and configuration.
• Monitor system performance and identify potential issues for proactive resolution.
• Document technical procedures and solutions for future reference.
• Participate in the implementation and maintenance of new IT systems and technologies.
• Maintain a strong understanding of information security practices and ensure data confidentiality.
• Adhere to established IT policies and procedures.

Qualifications:

• Minimum of 2-3 years of experience as an IT Specialist or similar role.
• Bachelor's degree in Information Technology, Computer Science, or a related field (a plus).
• Strong understanding of IT hardware, software, and networking concepts.
• Proficiency in troubleshooting and diagnostics tools.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving and analytical skills.
• Strong organizational skills and time management abilities.
• A valid UAE driving license is a plus.
• Fluency in English and Arabic is a strong asset.

Ready to embark on a rewarding career in IT and make a significant impact in the financial services sector? We encourage you to apply Please submit your CV and a cover letter outlining your suitability for the role and relevant IT support experience.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology

Referrals increase your chances of interviewing at ManpowerGroup Middle East by 2x

Dubai, Dubai, United Arab Emirates 3 hours ago

Dubai, Dubai, United Arab Emirates 3 hours ago

Dubai, Dubai, United Arab Emirates 9 hours ago

Dubai, Dubai, United Arab Emirates 3 hours ago

Dubai, Dubai, United Arab Emirates 1 year ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

( 16568 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role
As the IT Helpdesk Agent, you will be responsible for the day-to-day service delivery and operations of the IT Service Desk support function, and responsible for the delivery of consistent IT support services to the business. You will provide the first level of support and logging of all IT related service requests and incidents for both Atlantis the Palm and Atlantis the Royal.
You will be responsible for assisting hotel guests and employees on first level 24x7 IT support, as well as being responsible for incident management (logging, resolution, escalation) and monitoring calls logged. You will also ensure all calls are registered in the service desk system and comply with our standard procedures, and actively promote the IT Support function to customers and management within the organisation, encouraging users to register their requests and issue with the IT Service Desk.
About You
The successful IT Helpdesk Agent candidate will have a firm understanding of IT processes, administrative tasks, IT service delivery, and ITIL Framework. You will have at least 1 years’ experience working in a role with exposure to related businesses and processes, and have impeccably strong administrative writing skills, Microsoft Office skills, organisation, analysing information, professionalism and problem solving. You will have strong communication skills, being proficient in both written and spoken English, and have the ability to prioritise and manage multiple workloads as well as last-minute requests.
Other Desirable Skills/qualifications
Certification in ITIL v4 would be an added benefit.
Diploma in Computer Science or related field would be an advantage.
Any Microsoft Certification or equivariant.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Job Title: Head of IT

Location: Dubai, UAE (Hybrid)

Seniority Level: Senior Leadership

Key Responsibilities:

IT Strategy & Leadership

• Define and implement a forward-looking IT strategy aligned with business objectives.
• Lead and mentor cross-regional IT teams, fostering a culture of accountability and innovation.
• Evaluate emerging technologies to improve operational efficiency and security.

Infrastructure & Cybersecurity

• Oversee IT infrastructure across trading platforms, networks, and cloud environments.
• Ensure the implementation of robust cybersecurity frameworks and regulatory compliance (FCA/GDPR/ISO).
• Manage disaster recovery, business continuity planning, and incident response.

IT Operations & Support

• Lead the IT support function, including helpdesk operations, to ensure smooth day-to-day IT service delivery.
• Monitor and improve system uptime, reliability, and performance across all business units.

Compliance & Risk

• Ensure IT operations comply with industry regulations and internal governance standards.
• Collaborate with legal, compliance, and audit teams to mitigate risks and ensure data privacy.

Project & Vendor Management

• Drive key projects such as system migrations, platform integrations, and infrastructure upgrades.
• Oversee IT vendor relationships, procurement, and third-party integrations.

Requirements:

• 5+ years of experience in IT leadership, preferably within regulated financial services or fintech.
• Proven track record managing IT functions in multi-region environments.
• Deep understanding of cloud architecture, cybersecurity, trading platforms, and regulatory frameworks.
• Hands-on experience with Microsoft 365, Windows Server, Active Directory, and MetaTrader or equivalent trading technologies.
• Familiarity with ITSM/IT governance standards such as ITIL or COBIT.
• Strong communication skills with the ability to explain technical matters to non-technical stakeholders.
• Experience leading international IT teams and managing strategic tech roadmaps.

Job Purpose

• To provide NMDC with reliable and up-to-date technology and related IT services, specifically aimed at improving NMDC’s overall efficiency
• Focus on NMDC’s business priorities while meeting customer demands

Principal Accountabilities

• Manage and is responsible for performing system installations, trouble shooting, technical errors, as well as monitoring and maintaining the organization’s IT Technical support requirement and evaluating new hardware and software at the end user requirements
• Assist in resolving various IT technical support issues or changes as per request from end users
• Perform system monitoring and analysis, troubleshooting and escalating technical issues, including proactive problem resolution, to maintain system performance
• Assist in installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems
• Ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages
• Installing and configuring computer systems, software, networks, printers and scanners
• Analyzing and solving hardware/software faults
• Planning and undertaking scheduled maintenance upgrades
• Provide support for IT Infrastructure related emergencies as well as on call maintenance support
• Supporting users on change control and system updates
• Support the roll-out of new applications
• Prioritise and manage many assigned support tickets at one time and escalate to level-2 support when necessary
• Keep the end user informed and updated about his/her support case progress thru effective use of IT Helpdesk System
• Providing training and user manuals to users of a new system
• Keeping up to date with technical and industry developments
• Perform the installation and configuration of new systems to customize them for the organization
• Well familiar with and adhere to IT department’s policies and procedures
• Trouble shooting and other R&D for problem solving
• Explain to end users through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Provide technical support to remote users, project site offices and dredgers
• Promote and ensure compliance with Organization’s Health & Safety policies
• Safety is a part of each employee’s job, active participation to the safety program is a condition of each employee’s employment in order to achieve safer working environment

Educational Qualifications and experience

• Diploma in a related field or equivalent with a minimum 06 years' experience in a similar role and industry

OR

• Bachelor’s degree in Computer Science or equivalent with a minimum 03 years' experience in a similar role and industry

Certifications

• Certification in IT System’s administration or CCNA/ CCNP MCITP Server

Role: Information Technology Program Director

Skills: Program management, Delivery management, Airports/Airlines Domain, worked on Multimillion fixed price projects.

Location: Abu Dhabi

Experience: 15+ Years

Mode: Work from office

We at Coforge are seeking a seasoned IT Program Director to lead and deliver complex, multi-domain technology programs across enterprise environments. The ideal candidate will have extensive experience managing large-scale IT initiatives within matrix organizations, driving digital transformation, and aligning technology with strategic business outcomes. Experience in aviation (airports/airlines) is a strong advantage but not a core requirement.

Key Responsibilities:

• Program Leadership & Strategy:
• Lead the planning, execution, and delivery of enterprise-wide IT programs, ensuring alignment with business goals and technology roadmaps.
• Multi-Domain Oversight:
• Manage cross-functional programs spanning infrastructure, cybersecurity, cloud, ERP, data platforms, and customer-facing technologies.
• Matrix Organization Management:
• Operate effectively within a matrix structure, coordinating across business units, IT teams, and external partners.
• Stakeholder Engagement:
• Build strong relationships with executive sponsors, business leaders, and technical teams to ensure program success.
• Governance & Compliance:
• Establish and maintain program governance frameworks, ensuring compliance with internal policies, regulatory standards, and cybersecurity protocols.
• Budget & Resource Management:
• Oversee program budgets, vendor contracts, and resource planning to ensure efficient and cost-effective delivery.
• Risk & Change Management:
• Proactively identify risks, manage dependencies, and lead change management efforts across diverse stakeholder groups.

Qualifications & Experience:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
• 15+ years of experience in IT program/project management, with at least 5 years in leadership roles.
• Proven success in delivering multi-domain IT programs in matrixed enterprise environments.
• Strong understanding of modern IT architectures, cloud platforms (Azure, AWS), cybersecurity, and enterprise applications.
• Experience with Agile, SAFe, or hybrid delivery methodologies.
• Aviation sector experience (airports/airlines) is a plus but not mandatory.