386 Infrastructure Support jobs in the United Arab Emirates

We're Hiring: Infrastructure Support Engineer

Are you passionate about building and supporting robust IT infrastructures? We're looking for a
dedicated Infrastructure Support Engineer
to join our team and help design, implement, and manage enterprise-grade systems that power our growing organization.

Key Responsibilities:

• Design and implement new network solutions and optimize existing infrastructure.
• Manage and troubleshoot DNS, Active Directory (AD), Azure AD, Azure AD Sync, ADDS, Radius, and Office 365 environments.
• Install and configure VMware (v5.0 / v5.5) for virtualization and server management.
• Support and manage critical network equipment: routers, proxy servers, switches, WAN accelerators, etc.
• Configure Cisco & Meraki firewalls for secure and efficient routing, switching, and VPNs.
• Monitor and enhance network performance through proactive troubleshooting and fine-tuning.
• Schedule and manage infrastructure upgrades to minimize downtime.
• Administer and ensure reliable backups for file servers, databases, O365, and other core systems.
• Investigate and resolve network faults using multi-source diagnostic tools.
• Ensure all network devices are updated with the latest firmware and security patches.
• Engage with vendors to explore emerging technologies and negotiate for the best value solutions.
• Lead data network fault investigations across local and wide-area networks.
• Maintain IT security standards across core switches, firewalls, and router integrations.
• Manage ITSM processes and call center operations effectively.
• Administer and configure both Linux and Windows servers.
• Oversee wireless infrastructure, including Access Points and controllers.
• Coordinate vendor relationships for services, support, and product evaluations.

Qualifications & Skills:

• Bachelor's Degree in Computer Science, Information Systems, or equivalent
• Relevant certifications:
  MCSE, MCSA, MCT, CCNA, CCNP, AZ-900, AZ-104
  .
• Strong sense of accountability and ownership.
• Team-oriented with excellent collaboration skills.
• High standards of ethics and integrity.
• Passionate and committed to continuous improvement.

If you're looking for a challenging role where you can truly make an impact,
let's connect
Apply now or reach out directly to learn more.

As an Infrastructure Support Engineer , you will play a key role in our team, delivering specialized technical assistance to our company employees, including quantitative researchers, developers, etc. Your responsibilities will include advanced troubleshooting, conducting root cause analysis, and implementing effective solutions to maintain system performance and reliability.

WHAT YOU'LL BE DOING:

• Handle and respond to employee requests via corporate communication platforms
• Troubleshoot and resolve technical problems involving infrastructure services
• Work closely with cross-functional teams to design and implement system upgrades and solutions
• Conduct proactive analysis of infrastructure-related issues and propose improvement recommendations
• Create and maintain documentation of technical procedures and user manuals for reference
• Perform on-site maintenance of servers, Wi-Fi, and corporate equipment as needed

WHAT WE LOOK FOR IN YOU:

• A Bachelor's degree in Computer Science, Information Technology, or a similar discipline
• At least 2 years of experience in IT support roles
• Strong problem-solving abilities with the capacity to manage multiple issues simultaneously
• Proficiency in Linux operating systems and general infrastructure services
• Excellent communication skills, with fluency in English
• A strong desire for continuous learning and professional growth
• Familiarity with scripting languages like Python or Bash is an advantage

WHY SHOULD YOU JOIN OUR TEAM?

• Exciting challenges with ample opportunities for personal and professional growth
• A welcoming international team of highly qualified professionals
• Cutting-edge hardware and technology
• Phenomenally great Dubai office
• Flexible schedule
• 40 paid days off
• Competitive salary

We are seeking a highly skilled and experienced System Administrator to join our team.

The ideal candidate will have a strong background in system administration, with excellent troubleshooting and problem-solving skills. They will be responsible for maintaining the integrity and security of our IT systems, as well as providing support to end-users.

• Troubleshoot mail flow issues (Exchange, Office365) and solve server-related problems (Exchange servers, AD, RADIUS servers).
• Perform monthly Windows patching on all VMs and physical servers through WSUS (~160 servers) and push Windows patches to workstations.
• Manage vulnerability and user permissions as per IT security team requests.
• Provide second-level support including troubleshooting Outlook issues, network, DHCP, IP, user accounts, VPN, MFA-MDM troubleshooting, and coordinating with Microsoft Office365 support if required.

Other key responsibilities include handling ad hoc requests such as troubleshooting at user desks, public folder migration during Office365 migration, analyzing spam issues, auditing, application upgrades, and system infrastructure issues. The successful candidate will also be responsible for creating PDQ GPO packages for mass deployment, deploying email signatures and screensavers as per marketing requests, managing Service Desk application issues, upgrades, and troubleshooting, and handling Reverse Proxy Fortiweb operations.

We are seeking a proactive and detail-oriented Infrastructure Support Specialist to join our team. As an integral member of our infrastructure support group, you will play a key role in ensuring the smooth operation of our hardware, server, and storage systems.

The ideal candidate will have foundational knowledge of IT infrastructure with experience in monitoring and incident management tools such as SolarWinds, Dynatrace, Nexthink, and ServiceNow.

• Monitor servers, storage using SolarWinds, Dynatrace, Nexthink tools.
• Detect and respond promptly to hardware software alerts.
• Escalate issues to L2/L3 teams following standard procedures.
• Perform basic troubleshooting for hardware and system issues using logs and diagnostics.
• Record incidents in ServiceNow, categorize and escalate as needed.
• Communicate incident status resolution clearly to stakeholders.
• Support routine maintenance tasks like updates, backups health checks under L2 guidance.
• Assist with hardware software installations upgrades under L2 supervision.
• Maintain accurate documentation for infrastructure setups and troubleshooting processes.
• Generate regular reports on infrastructure health incident metrics.

• Experience: 1-3 years of infrastructure support roles.
• Technical Skills: Basic knowledge of servers virtualization networking.
• Tools: Familiarity with monitoring and support tools like SolarWinds, Dynatrace, Nexthink incident management tools like ServiceNow.
• Problem-Solving: Effective troubleshooting skills for infrastructure issues.
• Communication: Clear communication for technical non-technical discussions.

As a highly skilled systems engineer, you will provide robust support for both Windows and Linux systems. Your expertise in Active Directory (AD), Microsoft Exchange, Red Hat Enterprise Linux (RHEL), and SolarWinds will help ensure seamless operation and success of critical systems.

• Address technical break-fix issues as they arise.
• Oversee the implementation of infrastructure projects across various environments.
• Support customers with build and project requirements on AD, Exchange, RHEL, and OpenShift.
• Ensure efficient OpenShift administration, container orchestration, and automation.
• Focus on security, compliance, and system stability to maintain robust system support.

• Bachelor's Degree in Computer Science or related field.
• 5+ years of experience in systems engineering, preferably with Red Hat OpenShift or Kubernetes.
• Strong knowledge of Linux (RHEL) administration and troubleshooting.
• Hands-on experience in configuring and managing Active Directory.
• Good understanding of AD migration, Microsoft Exchange, Office 365, and ADFS.
• Experience with cloud migration and good knowledge of RHEL systems and OpenShift Platform.
• Familiarity with containerized platforms and CI/CD pipelines.

Maintain compliance with policies and procedures based on ISO standards adopted by CNS.

At our organization, we are seeking a skilled and motivated Infrastructure Support Specialist to join our team and contribute to the seamless operation of our technical infrastructure.

As an Infrastructure Support Specialist, you will be responsible for maintaining reliable systems, optimizing performance, and working in a dynamic environment.

• Document activities and procedures.
• Prepare project management/schedule maintenance schedules.
• Ability to replace the data center manager if they are not present.
• Monitor all project management/schedule maintenance activities related to the data center and facility.
• Manage shift engineers.
• Maintain spare parts stock.
• Draft and submit root cause analysis, technical reports, energy efficiency reports, etc.

The ideal candidate should have:

• 2 years of experience in operations.
• Bachelor's degree in electrical or mechanical engineering.
• Fluency in English.
• Excellent communication skills for effective interaction with clients and team members.

This is a full-time position based in Dubai, UAE.

The role of an IT Infrastructure Support Specialist involves supporting the organization's IT infrastructure. This includes assisting in the maintenance, troubleshooting, and optimization of systems and networks to ensure smooth operation and reliability.

• Server and Network Maintenance: Installation, configuration, and maintenance of servers, operating systems, and software applications.
• System Performance Monitoring: Monitor system performance and troubleshoot issues to ensure optimal operation.
• Routine Maintenance Tasks: Routine maintenance tasks such as backups, updates, and patches under supervision.
• User Account Management: User accounts, permissions, and access rights management under guidance.
• Network Deployment: Network infrastructure deployment including telephone IPPBX systems and Aruba wireless access points.
• Network Troubleshooting: Troubleshooting network connectivity issues and resolving them.
• Network Optimization: Network performance monitoring and optimizing network configurations.
• Technical Support: Technical support to end-users, hardware and software issue troubleshooting and resolution under supervision.
• User Inquiries: Responding to user inquiries and providing training and guidance as needed.
• Documentation: Accurate documentation of IT systems, configurations, procedures, and troubleshooting steps.
• Procurement Process: Procurement process management.
• Incident Reporting: System performance, security incidents, and maintenance activities reporting.
• Security Measures: Implementing security measures and access controls to protect IT systems and data.
• Compliance: Compliance with security policies, regulations, and industry standards.

• Education: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent Diploma with work experience.
• Experience: Some experience in a technical support or IT administration role is preferred.
• Technical Knowledge: Basic knowledge of computer systems, networks, and operating systems.
• Operating Systems: Familiarity with Microsoft Windows and/or Linux operating systems.
• Networking Concepts: Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Problem-Solving: Strong problem-solving and troubleshooting skills.
• Communication: Excellent communication and interpersonal skills.
• Adaptability: Ability to learn quickly and adapt to new technologies and environments.
• Certifications: Preferred certifications like CCNA, MCSE, ITIL are a plus.

We are seeking a highly skilled IT Support Specialist to provide comprehensive support for all general IT-related issues.

The ideal candidate will possess excellent technical skills, including troubleshooting, repair, and maintenance of desktop computers, laptops, printers, and other IT equipment.

• Install, configure, and support various software applications to ensure seamless operation.
• Assist with resolving networking issues, including connectivity problems, router configuration, and network setup.
• Resolve internet access issues, ensuring users have uninterrupted access to online resources.
• Maintain detailed records of issues, troubleshooting steps, and resolutions.

• Proven experience in IT support and troubleshooting.
• Excellent communication and interpersonal skills.
• Familiarity with software applications and hardware equipment.
• Ability to work independently and as part of a team.

• Competitive compensation package.
• Ongoing training and development opportunities.
• Collaborative and dynamic work environment.

To apply for this exciting opportunity, please submit your resume and cover letter outlining your relevant experience and qualifications.

This role plays a pivotal part in supporting the safe and reliable operation of electrical infrastructure. As an Arabic Speaker HR Intern, you will be responsible for assisting in various aspects of human resources including recruitment, immigration, onboarding, training, compliance, and other related functions.

• You will be coordinating international moves and managing hiring documentation to ensure seamless employee onboarding processes.
• You will provide support with HR projects and coordinate employee engagement events to foster a positive work environment.
• You will have opportunities to learn and apply broader HR knowledge to solve real business challenges, contributing to the growth and success of the organization.

• Proficiency in Microsoft Office Word, Excel, and PowerPoint is necessary for effective document management and collaboration.
• Excellent communication and interpersonal skills are required to build strong relationships with colleagues, employees, and stakeholders.
• Attention to detail and discretion in handling sensitive information are essential for maintaining confidentiality and upholding the organization's reputation.