What Jobs are available for IT Coordination in the United Arab Emirates?

The Guest Operations Supervisor ensures seamless, compliant, and data-driven guest experiences from booking confirmation through departure. This role leads and oversees four key frontline teams—Guest Relations Officers (GROs), GRO & Housekeeping Coordinators, Guest Relations Admins, and Keys/Cards Admins—guaranteeing smooth arrivals, high-quality stays, and adherence to all regulatory and brand standards.

• Lead end-to-end team management, including recruitment, onboarding, and training.

• Maintain and update the master GRO checklist, conducting quarterly training refreshers.

• Monitor real-time task completion via PMS and Breezeway; intervene on missed SLAs and escalated guest concerns.

• Conduct monthly shadowing sessions and quality audits; assess GRO performance in punctuality, appearance, communication, and task accuracy.

• Create daily rosters for GROs and housekeeping, optimizing for efficiency and minimizing scheduling conflicts.

• Validate that property status updates in PMS accurately reflect real-time field conditions; ensure same-day rectification.

• Forecast staffing needs 90 days in advance based on demand trends; propose resourcing or process changes accordingly.

• Serve as the central liaison for schedule changes requested by Finance, Revenue, or Property Care teams.

• Ensure timely collection of guest documents, arrival times, and security deposits ≥ 48 hours before check-in.

• Complete DTCM registration and deregistration within 8 hours of guest check-in/out, maintaining 100% compliance.

• Submit and track community registration documentation within SLA; escalate unresolved issues promptly.

• Digitally file all guest documents; tag any compliance exceptions for further review (e.g., PEP or sanctioned entity matches).

• Manage creation, labeling, and logging of all keys, cards, and smart-lock credentials; maintain recovery rate >98%.

• Reconcile physical and digital key inventories weekly; flag discrepancies to Finance for deposit actions.

• Authorize lost-key charges up to AED 500; escalate higher-value issues per policy.

• Maintain the live SOP repository across guest operations (arrival, departure, DTCM, AML/KYC, etc.); update within 5 business days of any change.

• Lead monthly cross-functional risk reviews; track issues, fines, or complaints; maintain action logs and follow up to closure.

• Support automation and digital transformation initiatives, measuring impact on efficiency and compliance.

• Produce and circulate a weekly Guest Operations Scorecard, covering metrics such as CSAT, SLA adherence, documentation compliance, and keyhandling errors.

• Present quarterly performance deep-dives to senior management, including trend analysis and efficiency ratios.

• Maintain an up-to-date compliance risk register with identified risks and mitigation strategies; review bi-weekly with the Guest Support Center Manager.

We are seeking a passionate and results-driven Students Recruitmemt and Coordination Manager to lead our Institute’s B2C sales and coordination operations across classroom-based and online learning programs. The successful candidate will be responsible for driving revenue growth, managing performance, and ensuring smooth coordination between departments to achieve business objectives.

• Lead and oversee the B2C sales and coordination teams to achieve monthly and annual revenue targets.
• Provide strategic direction and hands‑on operational support to drive business performance.
• Monitor daily sales performance and collections, ensuring sales pipelines are aligned with revenue goals.
• Plan and manage course schedules up to six months in advance to ensure operational efficiency.
• Conduct regular team meetings, sales briefings, and product training sessions to ensure readiness and motivation.
• Prepare and analyze weekly and monthly performance reports against agreed targets and KPIs.
• Coordinate with Marketing department to align promotional activities and course schedules with revenue plans.
• Collaborate with HR and Course Solutions teams to ensure adequate instructor availability based on course demand.
• Drive student retention initiatives and minimize refund cases while optimizing group sizes.
• Ensure efficient use of lead management systems and maintain accurate data tracking.
• Manage individual team member performance, providing coaching and development where necessary.
• Support the management team in implementing new sales strategies and identifying growth opportunities.
• Stay informed about market trends, competitor activities, and industry developments.
• Serve as the primary contact for outreach and partnership activities with schools, universities, and agencies.

• Sales forecasting and business planning
• Operational strategy and scheduling management
• Strong organizational and interpersonal skills
• Ability to prioritize tasks and manage time effectively
• Advanced proficiency in Microsoft Office (especially Excel)
• Excellent communication skills in English (verbal and written)
• Working knowledge of CRM systems

Candidare must be currently residing in UAE

Minimum of 5 years’ experience , including at least 2 years in a sales or coordination management role , preferably within the education sector in the UAE.

Bachelor’s degree in Business Administration or a related field.

Proven experience in people management, sales training, and performance management.

Demonstrated ability to achieve and exceed revenue targets.

We are seeking a passionate and results-driven Students Recruitmemt and Coordination Manager to lead our Institute’s B2C sales and coordination operations across classroom-based and online learning programs. The successful candidate will be responsible for driving revenue growth, managing performance, and ensuring smooth coordination between departments to achieve business objectives.

• Lead and oversee the B2C sales and coordination teams to achieve monthly and annual revenue targets.
• Provide strategic direction and hands‑on operational support to drive business performance.
• Monitor daily sales performance and collections, ensuring sales pipelines are aligned with revenue goals.
• Plan and manage course schedules up to six months in advance to ensure operational efficiency.
• Conduct regular team meetings, sales briefings, and product training sessions to ensure readiness and motivation.
• Prepare and analyze weekly and monthly performance reports against agreed targets and KPIs.
• Coordinate with Marketing department to align promotional activities and course schedules with revenue plans.
• Collaborate with HR and Course Solutions teams to ensure adequate instructor availability based on course demand.
• Drive student retention initiatives and minimize refund cases while optimizing group sizes.
• Ensure efficient use of lead management systems and maintain accurate data tracking.
• Manage individual team member performance, providing coaching and development where necessary.
• Support the management team in implementing new sales strategies and identifying growth opportunities.
• Stay informed about market trends, competitor activities, and industry developments.
• Serve as the primary contact for outreach and partnership activities with schools, universities, and agencies.

• Sales forecasting and business planning
• Operational strategy and scheduling management
• Strong organizational and interpersonal skills
• Ability to prioritize tasks and manage time effectively
• Advanced proficiency in Microsoft Office (especially Excel)
• Excellent communication skills in English (verbal and written)
• Working knowledge of CRM systems

Candidare must be currently residing in UAE

Minimum of 5 years’ experience , including at least 2 years in a sales or coordination management role , preferably within the education sector in the UAE.

Bachelor’s degree in Business Administration or a related field.

Proven experience in people management, sales training, and performance management.

Demonstrated ability to achieve and exceed revenue targets.

We are seeking a passionate and results-driven Students Recruitment and Coordination Manager  to lead our Institute’s B2C sales and coordination operations across classroom-based and online learning programs. The successful candidate will be responsible for driving revenue growth, managing performance, and ensuring smooth coordination between departments to achieve business objectives.

Candidare must be currently residing in UAE

Minimum of 5 years’ experience , including at least 2 years in a sales or coordination management role , preferably within the education sector in the UAE.

Bachelor’s degree  in Business Administration or a related field.

Proven experience in people management, sales training, and performance management.

Demonstrated ability to achieve and exceed revenue targets.

Abu Dhabi, United Arab Emirates | Posted on 06/25/2025

We are seeking a detail-oriented and proactive Project Coordination & Reporting Analyst to support departmental operations by tracking, monitoring, and reporting on key initiatives, action items, and commitments. This role plays a critical part in ensuring seamless execution, timely delivery, and full visibility of ongoing activities for the Department Head and senior leadership.

The ideal candidate will be highly organized, analytical, and capable of identifying delays or risks early to enable swift corrective actions. This is a pivotal coordination role aimed at enhancing follow-through, accountability, and operational efficiency across high-impact initiatives.

Monitor Project and Task Progress:

Track assigned initiatives, deliverables, and milestones to ensure timely execution and adherence to defined quality standards. Regularly report progress updates to the Department Head .

Data Collection & Analysis:

Gather relevant information and performance metrics using tracking tools and dashboards. Synthesize insights into structured, actionable reports.

Milestone & Deadline Tracking:

Maintain oversight of timelines and critical deliverables across multiple projects to keep all activities on schedule and aligned with strategic goals.

Flag potential delays or bottlenecks early and recommend corrective actions to maintain momentum and avoid missed deadlines.

Reporting & Visibility:

Provide consistent, transparent updates to the Department Head on the status of open tasks and closure of completed actions.

Documentation & Follow-Up:

Ensure all action items, decisions, and communications are accurately recorded, followed up on, and completed as committed.

Operational Discipline:

Strengthen execution efficiency by reinforcing task ownership, closing gaps in communication, and maintaining momentum across priorities.

Strong organizational and coordination skills with attention to detail.

Experience using project tracking or workflow management tools (e.g., Excel, Smartsheet, Monday.com, Asana, or similar).

Excellent written and verbal communication skills.

Analytical mindset with ability to synthesize information into executive-level summaries.

Ability to work under pressure, manage competing priorities, and maintain follow-through.

Bachelor's degree in Business Administration, Operations, or a related field preferred.