3 061 IT Director jobs in the United Arab Emirates

A unique opportunity exists for an accomplished technology leader to join a mission-focused entity at the forefront of research, education, and development. We are seeking an Executive Director of Information Technology to shape and execute enterprise-wide IT strategy and lead high-impact digital initiatives across a multi-entity environment.

Strategy & Planning

• Define and lead the organization's IT strategy, aligned with long-term strategic goals.
• Provide insight on emerging technologies and opportunities for innovation.
• Establish and drive system-wide IT frameworks, policies, and governance.

Technology Infrastructure & Operations

• Oversee enterprise IT infrastructure, systems architecture, and cybersecurity.
• Lead the design and integration of scalable, secure technology platforms.
• Ensure availability, performance, and compliance across all IT systems.

Leadership & Delivery

• Manage a multidisciplinary IT team, fostering a high-performance and collaborative culture.
• Deliver key digital projects with strong governance, risk management, and change control.
• Continuously review IT operations against KPIs and drive ongoing improvements.

Vendor & Budget Management

• Build strategic partnerships with technology vendors and service providers.
• Oversee contract negotiation, service delivery, and performance management.
• Develop and manage the IT budget, ensuring cost optimization and resource alignment.

Candidate Profile

• Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred).
• Extensive senior-level experience leading IT strategy and operations in complex organizations.
• Deep technical knowledge across infrastructure, cloud, networks, data, and cybersecurity.
• Proven ability to lead high-performing teams and deliver enterprise-wide transformation.
• Strong business acumen with a track record of aligning IT initiatives to strategic goals.
• Excellent communication and stakeholder management skills.
• Experience with project management methodologies such as Agile is preferred.
• Familiarity with compliance, data protection, and regulatory standards.

Why Apply?

• Executive-level role driving technology strategy across multiple divisions.
• Influence and shape innovation in a forward-looking, impact-driven environment.
• Collaborate with visionary leaders and top-tier talent across disciplines.

This role is open to candidates in UAE and GCC only.

* Member of the senior leadership team, providing leadership for the cross-functional management of information technology across the business.
* The position focuses on ensuring that Technologies "does the right things" through ownership of IT strategy and governance, as well as "does things right" through the execution of organisational and operational model development and performance management.

Job Overview:

IT Strategy and Planning

• Develop and implement an IT strategy aligned with the organization's goals and objectives.
• Collaborate with senior management to identify technology needs and opportunities for innovation.
• Provide strategic guidance on technology investments and initiatives.
• Develop and monitor implementation of Information Technology policies, procedures and processes.
• Review progress of the Information Technology against KPIs and objectives on a regular basis. Recommend improvements and efficiencies in line with the business priorities.
• Develop and monitor the annual budget of Information Technology in collaboration with Finance.

IT Infrastructure Management

• Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including networks, servers, storage, and telecommunications systems.
• Stay abreast of emerging technologies and trends, evaluating their potential impact and relevance to the organization.
• Lead the development, implementation and maintenance of technology solutions across the business that are capable of being integrated with existing IT infrastructure.
• Oversee the effective storage, security, and confidentiality of data.

IT Operations and Support

• Manage the day-to-day operations of the IT department, ensuring the availability and performance of IT systems and services.
• Develop and enforce IT policies, procedures, and standards to ensure compliance and efficiency.
• Oversee the effective and efficient implementation of IT Projects across the business with proper change management.

Team Leadership and Development

• Lead and mentor a team of IT professionals, fostering a collaborative and high-performance work environment.
• Set clear goals and objectives for the IT team, evaluating performance and providing feedback.
• Identify and address skill gaps, promoting professional development opportunities for team members.
• Oversee relationships with external technology vendors and service providers, ensuring effective partnerships and adherence to service level agreements.
• Negotiate contracts and manage vendor performance to ensure optimal value and service delivery.
• Provide technical advice to Procurement and Contracts during the development and execution of IT-related contracts.

Budgeting and Resource Allocation:

• Develop and manage the IT department budget, ensuring effective allocation of resources and cost control.
• Monitor and report on IT expenditures, providing recommendations for cost optimization and efficiency improvements.

Required:

• Proven experience in a senior IT leadership role, overseeing complex IT environments and driving technology strategies.
• Strong knowledge of IT infrastructure, systems, and software, including network architecture, security protocols, cloud computing, and data management.
• Excellent leadership and people management skills, with the ability to inspire and motivate a diverse team.
• Strategic thinking and problem-solving abilities, with a track record of implementing innovative solutions.
• Strong business acumen and the ability to align IT initiatives with organizational goals.
• Effective communication and interpersonal skills, with the ability to collaborate and build relationships with stakeholders at all levels.
• Project management experience and familiarity with Agile or other project management methodologies.
• Knowledge of regulatory and compliance requirements relevant to the organization's industry

Company Industry

• IT - Software Services

Department / Functional Area

• IT Software

Keywords

• Executive Director - Information Technology

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

Bachelors in Computer Application(Computers)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it s our passion.
Job Summary
Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Jumeirah IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.
Key Duties And Responsibilities

• Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
• Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
• Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
• Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
• Enforce project change management and control via compliance to ITPMF.
• Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).
• Provide project management guidance & support to Jumeirah IT project managers with respect to project management best practices, project management framework, tools & techniques.
• Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
• Mentor and develop ITPMO team members.
• Any other duties as may reasonably be requested by the management.
• Ensure quarterly and annual reporting of IT project portfolio progress reporting.
• Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
• Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
• Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
• Defining performance objectives for IT Operation teams, providing guidance and coaching.
• In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
• Provide leadership to the team, guide and manage career development.
• Maintain IT Security Policies and Procedures in accordance with Kerzner s global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
• Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.
• Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
• Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
• Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.
• Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.
• Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
• Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.

• Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
• Strong technical skills with the ability to troubleshoot
• Thorough understanding of IT security concepts and principles
• ITIL and ITSM practical experience and knowledge
• BA in computer science or related field
• Strong interpersonal and communication skills
• Strong transformational leadership skill
• Strong organizational skills
• Strong administrative abilities
• Has previously worked in large scale dynamic environments
• Ability to work under pressure, manage ambiguity, change, and time constraints

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

• Dammam/Khobar/Eastern Province - Saudi Arabia

Role: Information Technology Program Director

Skills: Program management, Delivery management, Airports/Airlines Domain, worked on Multimillion fixed price projects.

Location: Abu Dhabi

Experience: 15+ Years

Mode: Work from office

We at Coforge are seeking a seasoned IT Program Director to lead and deliver complex, multi-domain technology programs across enterprise environments. The ideal candidate will have extensive experience managing large-scale IT initiatives within matrix organizations, driving digital transformation, and aligning technology with strategic business outcomes. Experience in aviation (airports/airlines) is a strong advantage but not a core requirement.

Key Responsibilities:

• Program Leadership & Strategy:
• Lead the planning, execution, and delivery of enterprise-wide IT programs, ensuring alignment with business goals and technology roadmaps.
• Multi-Domain Oversight:
• Manage cross-functional programs spanning infrastructure, cybersecurity, cloud, ERP, data platforms, and customer-facing technologies.
• Matrix Organization Management:
• Operate effectively within a matrix structure, coordinating across business units, IT teams, and external partners.
• Stakeholder Engagement:
• Build strong relationships with executive sponsors, business leaders, and technical teams to ensure program success.
• Governance & Compliance:
• Establish and maintain program governance frameworks, ensuring compliance with internal policies, regulatory standards, and cybersecurity protocols.
• Budget & Resource Management:
• Oversee program budgets, vendor contracts, and resource planning to ensure efficient and cost-effective delivery.
• Risk & Change Management:
• Proactively identify risks, manage dependencies, and lead change management efforts across diverse stakeholder groups.

Qualifications & Experience:

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field.
• 15+ years of experience in IT program/project management, with at least 5 years in leadership roles.
• Proven success in delivering multi-domain IT programs in matrixed enterprise environments.
• Strong understanding of modern IT architectures, cloud platforms (Azure, AWS), cybersecurity, and enterprise applications.
• Experience with Agile, SAFe, or hybrid delivery methodologies.
• Aviation sector experience (airports/airlines) is a plus but not mandatory.

We are seeking an experienced and strategic-thinking Sales Director with a strong background in system integrator companies operating in the UAE and GCC region. The ideal candidate will have a proven track record in business development account growth and enterprise sales leadership. This role requires a customer-centric mindset the ability to understand client pain points and the agility to deliver tailored on-demand IT solutions.

Qualifications and Experience:

Bachelor s degree in Business IT or Engineering. MBA is preferred.

10 years of sales leadership experience with at least 5 years in a system integrator company within the UAE/GCC.

Strong portfolio of enterprise-level deals and C-level relationships in both private and public sectors.

In-depth understanding of IT solutions such as infrastructure networking cloud cybersecurity and managed services.

Proven success in driving multi-million-dollar sales and expanding client accounts.

Exceptional leadership team management and negotiation skills.

Strong business acumen and the ability to develop customer-specific solutions.

Excellent communication presentation and stakeholder management skills.

Fluent in English; Arabic is a plus.

Company: Abu Dhabi Accountability Authority

Job Objective: Direct and lead the development and implementation of Abu Dhabi Accountability Authority’s (ADAA) IT strategy and oversee the design and implementation of delivery support and assurance through formulation of an IT roadmap and IT initiatives, to ensure effective translation of business requirements into IT solutions and to enable growth and improve customer experience whilst continuously striving to improve ADAA’s IT efficiency and operational excellence.

1. A. Strategy and Planning:
   • Direct and lead the development and implementation of the department related policies, systems, procedures manual, Delegation of Authority, system user manuals and standard forms to ensure compliance across the Authority and alignment with ADAA’s overall policies and procedures.
   • Ensure effective cascading of the sector strategy into the department’s strategic and operational plans to achieve ADAA’s overall objectives.
   • Develop and direct the implementation of the department strategic, budget and procurement, and operational plans, and monitor corporate performance ensuring alignment with the sector strategy, ADAA’s vision, mission and corporate objectives.
   • Forecast and develop department budget and direct the monitoring of financial performance against the budget to ensure areas of unsatisfactory performance are identified, and potential areas of cost reduction or performance improvement opportunities are capitalized upon.
   • Develop the department Key Performance Indicators (KPIs) in line with ADAA’s overall objectives and ensure that sections meet KPIs in order to improve efficiency and effectiveness.
2. B. Operations:
   IT Governance and Strategy:
   • Oversee and lead the development of IT governance framework covering IT services, IT risk management, and IT compliance in line with industry’s best practices and standards to support ADAA’s overall strategy.
   • Direct the development and maintenance of the IT Strategy to guide best practices adoption and ensure ADAA’s operational and security concerns are addressed with the executives.
   • Oversee and direct the design, development and communication of IT policies, procedures and operational standards in accordance with industry’s best practices and ensure implementation across ADAA to achieve maximum efficiencies and synergies in IT applications.
   • Oversee the planning, implementation and maintenance of IT infrastructure and applications to ensure that all necessary systems are in place to meet the requirements of operations.
   • Oversee and lead the process of identifying and documenting all IT related needs from different users at ADAA and liaise with external vendors to develop solutions and ensure accurate design architecture of the necessary IT systems.
   • Manage the identification of potential integration needs with the IT systems / applications / databases of external stakeholders to ensure effective flow of information.
   • Drive proactive identification of opportunities and risks for delivering services through technology, identification of opportunities for innovation, and assessment of obstacles and technical hurdles to the business success.
   • Ensure the adherence to IT project methodology and framework to ensure projects are executed within the quality, time, and approved costs.
   IT Applications:
   • Ensure all major systems, applications, networks, and hardware are operating and maintained cost-effectively, and meet defined service levels agreements (SLA) and standards, as well as the defined user and business needs.
   • Lead the effective provision of application support and live troubleshooting of IT systems and applications by managing the team activities, including third-party vendors, to ensure satisfaction of internal and external customer whilst maintaining uninterrupted operations.
   • Direct the monitoring and verification of effective operation and maintenance of systems and applications including IT systems, enterprise applications, hardware, daily backup, server management, etc. to avoid any business disruptions.
   IT Infrastructure and Workplace:
   • Drive and build relationships with contractors and vendors and review their performance periodically to ensure that ADAA receives high quality IT services in accordance with defined SLAs.
   • Ensure that the development, provisioning, and maintenance of appropriate technologies is aligned and consistent to business requirements and strategies.
   • Ensure that ADAA’s systems and infrastructure provide the up time based on industry standards and aligned with ADAA's business continuity requirements.
   • Oversee and perform quality assurance activities related to the performance of IT systems, review and provide reports regularly on application performance.
   • Lead the implementation of disaster recovery plans, in coordination with other IT teams, when required to safeguard and protect all IT operations.
   • Direct the compliance to service level agreements with the external vendors for hardware and software and monitor the performance of vendors in line with the service level agreements and takes remedial action.
   • Ensure the implementation of effective measures for data integrity, security, and access control to ensure confidentiality and protection of data.
   • Ensure adherence with software licensing laws (Abu Dhabi System & Information Centre).
   • Direct the development of the information technology project management framework and quality standards across the entity.
   • Provide subject matter expertise and facilitate audit of detailed documentation of security policies, procedures, standards, and documentation.
3. C. Talent Management and Development:
   • Direct the effective achievement of department operational goals through effective leadership and by setting department objectives, managing performance within the department, and developing and motivating the team to maximize performance.
   • Oversee and lead talent development initiatives in coordination with the Human Resources Department and discipline experts and thereby ensure the availability of talent to fit ADAA’s requirements.
   • Act as a role model and ensure the team adheres to organizational values and ethics to establish a value-driven culture within the Authority.
   • Share professional expertise and knowledge to build internal intellectual capital and facilitate knowledge sharing across the Authority.
   • Manage, mentor, guide and coach section heads by using effective leadership strategies, providing directions and ensuring proper execution of all initiative undertaken by ADAA to the highest standards.
4. D. Corporate:
   • Oversee and direct periodic organizational structure change and to ensure optimal resource utilization.
   • Direct change management through continuous improvement of department systems, processes and practices taking into account global standards and changes in the business environment, which demand proactive action plans.
   • Ensure that all department reports are prepared timely and accurately and meet ADAA requirements, and quality standards.
   • Oversee department adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety etc.) and code of business conduct.
5. E. General:
   • The level of performance should reflect the academic qualification, type of courses in the field of specialization, employee job level, and the level of productivity.
   • The academic and professional certificates required and approved by ADAA should be acquired within the period specified and based on the employee’s Individual Development Plan.
   • Perform the task and responsibilities independently unless an approval or directive was obtained to delegate the task to other employees in case of incapability to perform the tasks and responsibilities.
   • Ensure teamwork, collaboration and dedication in performing duties.
   • Showcase a strong leadership to the team members.
   • Knowledge and awareness about the capabilities of the subordinates and showcase a strong knowledge in the field of specialization.
   • Provide the required support and guidance to the subordinates.
   • Take responsibility of the decisions made.

Minimum:

1. Bachelor’s degree in relevant subject or equivalent experience
2. Microsoft Certified System Engineer (MCSE) status or CISCO certified internetwork expert (CCIE)
3. Certification in business enterprise solutions such as CIERP
4. Certified Information Security Manager (CISM)
5. Information Systems Audit and Control Association (ISACA)
6. ISO 27001, ISO 2000 and SSA16
7. Computer Network Engineer (CNE) or Cisco Certified Network Associate (CCNA) or Information Technology Infrastructure Library (ITIL)
8. 12+ years of relevant experience in IT strategy formulation, policies, processes, systems development and infrastructure out of which 8 years in a managerial role.

Preferred:

1. Master’s Degree in relevant subject is preferred.
2. Exposure to networking accessories, LAN, WAN, TCP/IP, DNS, UDP, VoIP, etc. is desirable.
3. Expertise in computer hardware and software systems, programs and troubleshooting.

Company: Abu Dhabi Accountability Authority

Job Objective: Direct and lead the development and implementation of Abu Dhabi Accountability Authority’s (ADAA) IT strategy and oversee the design and implementation of delivery support and assurance through formulation of an IT roadmap and IT initiatives, to ensure effective translation of business requirements into IT solutions and to enable growth and improve customer experience whilst continuously striving to improve ADAA’s IT efficiency and operational excellence.

• A. Strategy and Planning:
  • Direct and lead the development and implementation of the department related policies, systems, procedures manual, Delegation of Authority, system user manuals and standard forms to ensure compliance across the Authority and alignment with ADAA’s overall policies and procedures.
  • Ensure effective cascading of the sector strategy into the department’s strategic and operational plans to achieve ADAA’s overall objectives.
  • Develop and direct the implementation of the department strategic, budget and procurement, and operational plans, and monitor corporate performance ensuring alignment with the sector strategy, ADAA’s vision, mission and corporate objectives.
  • Forecast and develop department budget and direct the monitoring of financial performance against the budget to ensure areas of unsatisfactory performance are identified, and potential areas of cost reduction or performance improvement opportunities are capitalized upon.
  • Develop the department Key Performance Indicators (KPIs) in line with ADAA’s overall objectives and ensure that sections meet KPIs in order to improve efficiency and effectiveness.
• B. Operations:
  IT Governance and Strategy:
  • Oversee and lead the development of IT governance framework covering IT services, IT risk management, and IT compliance in line with industry’s best practices and standards to support ADAA’s overall strategy.
  • Direct the development and maintenance of the IT Strategy to guide best practices adoption and ensure ADAA’s operational and security concerns are addressed with the executives.
  • Oversee and direct the design, development and communication of IT policies, procedures and operational standards in accordance with industry’s best practices and ensure implementation across ADAA to achieve maximum efficiencies and synergies in IT applications.
  • Oversee the planning, implementation and maintenance of IT infrastructure and applications to ensure that all necessary systems are in place to meet the requirements of operations.
  • Oversee and lead the process of identifying and documenting all IT related needs from different users at ADAA and liaise with external vendors to develop solutions and ensure accurate design architecture of the necessary IT systems.
  • Manage the identification of potential integration needs with the IT systems / applications / databases of external stakeholders to ensure effective flow of information.
  • Drive proactive identification of opportunities and risks for delivering services through technology, identification of opportunities for innovation, and assessment of obstacles and technical hurdles to the business success.
  • Ensure the adherence to IT project methodology and framework to ensure projects are executed within the quality, time, and approved costs.
  IT Applications:
  • Ensure all major systems, applications, networks, and hardware are operating and maintained cost-effectively, and meet defined service levels agreements (SLA) and standards, as well as the defined user and business needs.
  • Lead the effective provision of application support and live troubleshooting of IT systems and applications by managing the team activities, including third-party vendors, to ensure satisfaction of internal and external customer whilst maintaining uninterrupted operations.
  • Direct the monitoring and verification of effective operation and maintenance of systems and applications including IT systems, enterprise applications, hardware, daily backup, server management, etc. to avoid any business disruptions.
  IT Infrastructure and Workplace:
  • Drive and build relationships with contractors and vendors and review their performance periodically to ensure that ADAA receives high quality IT services in accordance with defined SLAs.
  • Ensure that the development, provisioning, and maintenance of appropriate technologies is aligned and consistent to business requirements and strategies.
  • Ensure that ADAA’s systems and infrastructure provide the up time based on industry standards and aligned with ADAA's business continuity requirements.
  • Oversee and perform quality assurance activities related to the performance of IT systems, review and provide reports regularly on application performance.
  • Lead the implementation of disaster recovery plans, in coordination with other IT teams, when required to safeguard and protect all IT operations.
  • Direct the compliance to service level agreements with the external vendors for hardware and software and monitor the performance of vendors in line with the service level agreements and takes remedial action.
  • Ensure the implementation of effective measures for data integrity, security, and access control to ensure confidentiality and protection of data.
  • Ensure adherence with software licensing laws (Abu Dhabi System & Information Centre).
  • Direct the development of the information technology project management framework and quality standards across the entity.
  • Provide subject matter expertise and facilitate audit of detailed documentation of security policies, procedures, standards, and documentation.
• C. Talent Management and Development:
  • Direct the effective achievement of department operational goals through effective leadership and by setting department objectives, managing performance within the department, and developing and motivating the team to maximize performance.
  • Oversee and lead talent development initiatives in coordination with the Human Resources Department and discipline experts and thereby ensure the availability of talent to fit ADAA’s requirements.
  • Act as a role model and ensure the team adheres to organizational values and ethics to establish a value-driven culture within the Authority.
  • Share professional expertise and knowledge to build internal intellectual capital and facilitate knowledge sharing across the Authority.
  • Manage, mentor, guide and coach section heads by using effective leadership strategies, providing directions and ensuring proper execution of all initiative undertaken by ADAA to the highest standards.
• D. Corporate:
  • Oversee and direct periodic organizational structure change and to ensure optimal resource utilization.
  • Direct change management through continuous improvement of department systems, processes and practices taking into account global standards and changes in the business environment, which demand proactive action plans.
  • Ensure that all department reports are prepared timely and accurately and meet ADAA requirements, and quality standards.
  • Oversee department adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety etc.) and code of business conduct.
• E. General:
  • The level of performance should reflect the academic qualification, type of courses in the field of specialization, employee job level, and the level of productivity.
  • The academic and professional certificates required and approved by ADAA should be acquired within the period specified and based on the employee’s Individual Development Plan.
  • Perform the task and responsibilities independently unless an approval or directive was obtained to delegate the task to other employees in case of incapability to perform the tasks and responsibilities.
  • Ensure teamwork, collaboration and dedication in performing duties.
  • Showcase a strong leadership to the team members.
  • Knowledge and awareness about the capabilities of the subordinates and showcase a strong knowledge in the field of specialization.
  • Provide the required support and guidance to the subordinates.
  • Take responsibility of the decisions made.

Minimum:

• Bachelor’s degree in relevant subject or equivalent experience
• Microsoft Certified System Engineer (MCSE) status or CISCO certified internetwork expert (CCIE)
• Certification in business enterprise solutions such as CIERP
• Certified Information Security Manager (CISM)
• Information Systems Audit and Control Association (ISACA)
• ISO 27001, ISO 2000 and SSA16
• Computer Network Engineer (CNE) or Cisco Certified Network Associate (CCNA) or Information Technology Infrastructure Library (ITIL)
• 12+ years of relevant experience in IT strategy formulation, policies, processes, systems development and infrastructure out of which 8 years in a managerial role.

Preferred:

• Master’s Degree in relevant subject is preferred.
• Exposure to networking accessories, LAN, WAN, TCP/IP, DNS, UDP, VoIP, etc. is desirable.
• Expertise in computer hardware and software systems, programs and troubleshooting.

Department: Digital and Technology

Location: Khalifa Park

Job Purpose:

To support day-to-day operations, digital project execution, and application lifecycle management within Modon Communities. This hybrid role combines application techno-functional support, vendor coordination, and process-led digital enablement for systems such as Real Estate ERP, CAFM/CMMS, CRM, and customer portals.

The Associate will assist in ensuring robust application performance, successful project delivery, and overall digital enhancement aligned with Modon’s strategic goals.

Key Roles, Responsibilities & Duties:

1. Application Support (Techno-Functional)

• Serve as primary liaison for LoB users for Real Estate ERP, CAFM, CRM, and other operational systems.
• Translate business requirements into functional/system specifications and user stories.
• Participate in application configuration, testing, and deployment coordination.
• Manage access, releases, and end-user support with vendors/internal teams.
• Prepare SOPs, training materials, and conduct knowledge transfer sessions.

2. Project Management & Execution

• Coordinate planning, execution, monitoring, and closure of digital projects.
• Maintain RAID logs, timelines, and resource maps; escalate risks or blockers.
• Manage project documentation: charters, scope, and deployment plans.
• Facilitate stakeholder workshops, meetings, and vendor coordination.
• Ensure adherence to timelines, scope, budget, and quality objectives.

3. Vendor & Stakeholder Coordination

• Collaborate with internal units (Operations, Leasing, FM, Security) to finalize cross-functional needs.
• Work with software vendors/consultants for issue resolution, enhancements, and UAT.
• Contribute to RFPs, vendor evaluations, SOWs, SLAs, and change requests.

4. System Integration Awareness & Data Handling

• Understand integration points (ERP–CRM, CAFM–IoT, Portals–APIs) for troubleshooting and enhancement.
• Validate and cleanse data sets; contribute to reporting and insights.
• Coordinate with IT infrastructure/platform teams to ensure performance.

5. Reporting & Continuous Improvement

• Provide dashboards and reports on system usage, incidents, and project status.
• Identify opportunities to optimize processes and improve system utilization.
• Maintain application documentation and contribute to rollout playbooks.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related technical field.
• Certifications in PMP, Agile, or ITIL are an added advantage.

Experience & Competencies:

Experience:

7–10 years overall experience, including:

• 3–5 years in application or ERP functional support roles.
• 2+ years in IT project engagement/coordination.
• Preferable exposure to real estate/facilities management domains.
• Working knowledge of system integrations (CRM–ERP, APIs), mobile apps, and cloud-hosted applications.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent collaboration and stakeholder communication.
• Efficient multitasking and priority management.
• Experience in solution design and documentation.
• Hands-on in UAT coordination, user training, and system walkthroughs.
• Comfortable with ERP, centralized IT, and hybrid digital environments.

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Brief:

We are seeking a detail-oriented and experienced IT Manager to lead the IT function of a financial services firm, ensuring operational compliance with applicable laws, regulations, and internal policies. This role will oversee daily IT operations, infrastructure, cybersecurity, and business applications, while also supporting the trading platforms and related technologies. The ideal candidate should have strong technical knowledge, leadership ability, and experience in brokerage or trading environments.

Job Responsibilities:

Strategic IT Management

• Align IT infrastructure with the company's business goals and future requirements.
• Analyze department-specific technology needs and propose tailored solutions.
• Oversee the evaluation and implementation of upgrades, new systems, and configurations.
• Ensure all IT operations meet established performance and compliance standards.
• Coordinate with various departments to manage cross-functional IT needs.

IT Operations & Team Leadership

• Supervise IT personnel, including developers, support technicians, and administrators.
• Maintain compliance with laws, codes, and regulations related to IT operations.
• Create and update IT procedures and policies documentation.
• Manage projects to meet objectives and timelines.

System Administration & Technical Support

• Conduct hands-on technical work such as installing, configuring, and troubleshooting applications and systems.
• Support a virtualized Windows infrastructure and deploy/manage physical and virtual systems.
• Manage database systems, including backups, performance, and recovery.
• Administer and secure local and wide area networks (LAN/WAN).
• Handle integration, configuration, and issue resolution for APIs, Bridge, FIX connections, and Manager-API applications.

Cybersecurity & Risk Management

• Implement network recovery and backup processes.
• Monitor and maintain cybersecurity measures across systems and networks.
• Participate in the Risk Committee to report and mitigate technology-related risks.

Internal & External Communication

• Report IT activities and updates to the Senior Executive Officer.
• Liaise with Finance and HR for IT budget and team needs.
• Coordinate with vendors and third-party service providers.
• Ensure compliance through coordination with external auditors and regulators.

Job Requirements:

• Bachelor's degree in Information Technology or a related field.
• 2–5 yearsof relevantexperience in IT, preferably in financial services or trading.
• Operational knowledge of risk functions and regulatory environments.
• Hands-on experience with Windows system administration.
• Proficiency in SQL and experience with databases (MySQL, MSSQL, PostgreSQL).
• Familiarity with theMetaTrader 5 platform (client and server side).
• Experience with other trading platforms likeCQG or TTis preferred.
• Good Excel skills and working knowledge of *nix systems.
• Knowledge ofscripting languages (e.g., Bash, PowerShell, Python).
• Strong documentation, interpersonal, and decision-influencing skills.
• Proactive approach to technology, collaboration, and operations.

• Seniority levelNot Applicable

• Employment typeFull-time

• Job functionInformation Technology
• IndustriesStaffing and Recruiting

Referrals increase your chances of interviewing at Agile Consultants by 2x

Get notified about new Information Technology Manager jobs in Dubai, Dubai, United Arab Emirates.

Dubai, Dubai, United Arab Emirates 10 hours ago

Ajman, Ajman Emirate, United Arab Emirates 1 month ago

Dubai, Dubai, United Arab Emirates 11 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.