462 IT Operations Director jobs in the United Arab Emirates
Operations Director
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Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands. Our offerings include workplace design, helpdesk services, interim property management, and solutions for making buildings healthier, smarter, and sustainable through advanced technological solutions.
We are driven by a commitment to excellence. Our values—Drive for Better, Delight Customers, Do What's Right, and Develop People—shape our culture and guide our decisions. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.
Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, with a supportive, people-focused culture.
About the RoleWe seek a proven Operations Director to lead facilities management services across multiple sites in the Middle East. This senior leadership role involves strategic oversight and the opportunity to make a lasting impact.
You will be responsible for delivering exceptional service standards, optimizing operational performance, and fostering long-term client partnerships. With a focus on innovation, efficiency, and client satisfaction, you will shape the future of our regional operations.
Your responsibilities will include :- Leading the safe and effective delivery of facilities management operations on multiple sites in the Middle East.
- Managing relationships with clients, internal teams, and external stakeholders.
- Driving a one-team "can do" culture across on-site facilities teams and supply chains to create best-in-class facilities for our customers.
- Managing significant change projects, including mobilization of new sites aligned with client growth plans.
- Leading small works in a responsive, controlled manner to ensure minimal disruption.
- Implementing and complying with local regulations.
- Supervising required processes and procedures.
- Managing P&L performance, ensuring services are delivered within the commercial model and schedule, while optimizing variable expenditure.
- Overseeing resources to maintain operational standards.
- Continuously developing our services.
- Delivering net contribution targets and identifying additional opportunities within and beyond nominated accounts.
The ideal candidate will have :
- Proven experience working in the Middle East (essential).
- Technical background in Mechanical or Electrical engineering.
- Significant experience in a senior leadership role within facilities management.
- Experience managing high-profile, quality-led P&L contracts.
- Leading teams with substantial budgets.
- Experience within a multi-service line FM environment.
- Excellent relationship management skills at all levels.
- Recognition in Facilities Management qualifications (preferred).
- Health and Safety qualifications (preferred).
We aim to create a workplace where everyone feels safe to bring their whole selves to work. Our "This is Me" EDI campaign is a commitment to understanding and supporting individual needs, both professionally and personally.
We encourage proactive efforts to identify and support individual needs that may impact work-life balance, fostering a growth-oriented, supportive environment.
If you need to discuss reasonable adjustments or require guidance on our recruitment process, please contact -
Additional InformationSeniority level: Director
Employment type: Full-time
Job function: Project Management
Industries: Facilities Services
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#J-18808-LjbffrOperations Director
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We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.
The world is re-thinking its energy supply and energy security needs; planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.
This is an exciting time to join us on this journey.
We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.
Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?
JOB TITLE: OPERATIONS DIRECTOR
Key Responsibilities
- Lead and oversee the execution of Petrofac's operations and maintenance contracts across onshore and offshore facilities in multiple countries.
- Ensure all projects are delivered in accordance with Petrofac's policies, HSE commitments, contract requirements, budgetary targets, and timeline expectations.
- Establish clear governance, reporting, and accountability frameworks for each contract.
- Maintain a visible leadership presence across the field, project, and client locations.
- Support contract start-ups, transitions, and close-outs, ensuring lessons learned and value delivery.
- Own and review annual operating plans, OPEX budgets, manpower plans, and technical risk registers.
- Champion a safety-first culture across all operations in line with Petrofac's "Zero Harm" ambition.
- Ensure compliance with all applicable national, client, and Petrofac HSE regulations, standards, and procedures.
- Oversee the integrity, availability, and reliability of assets under Petrofac's duty of care.
- Promote strong leadership in Process Safety, Occupational Safety, and Environmental Stewardship.
- Drive operational performance using measurable KPIs covering uptime, reliability, production efficiency, cost control, and safety.
- Implement performance dashboards and regular business reviews with contract managers and client stakeholders.
- Lead root cause investigations, failure analyses, and operational audits.
- Establish and track performance improvement initiatives across contracts — including digitalisation, workforce productivity, turnaround planning, and maintenance optimisation.
- Serve as the executive point of contact for major client accounts, building long-term relationships based on trust, transparency, and delivery excellence.
- Collaborate with client asset managers, operations directors, and project teams to anticipate needs, solve problems, and identify improvement opportunities.
- Ensure regular client satisfaction surveys and proactive feedback management.
- Lead a culturally diverse team of operations managers, project leaders, and offshore/onshore staff.
- Drive a high-performance, accountable, and safety-conscious culture across the function.
- Mentor and coach key talent, identify succession pipelines, and support development planning.
- Ensure effective workforce planning, mobilisation, and retention strategies.
- Promote internal collaboration, knowledge sharing, and career growth opportunities.
- Work closely with the Business Development, Proposals, and Commercial teams to shape, position, and pursue O&M opportunities in the UAE, GCC, and international markets.
- Contribute to the technical and commercial review of bids and tenders, offering operational strategies, risk insights, and delivery models.
- Provide operational leadership during due diligence, site visits, and client presentations.
- Identify upsell or contract extension opportunities within existing accounts through operational value demonstration.
- Bachelor's degree in Mechanical, Petroleum, Chemical, or Electrical Engineering (mandatory).
- Postgraduate qualification in Engineering Management, Operations, or Business Administration (preferred).
- Minimum years of experience in the upstream oil and gas industry, with a maximum of years in executive or senior leadership roles.
- Proven track record in delivering complex O&M contracts across onshore and offshore environments.
- Demonstrated experience managing operations across multiple countries or regions.
- Deep knowledge of operations, maintenance, integrity management, production optimisation, and turnaround planning.
- Experience working in client-facing, contractually accountable roles within IOCs or NOCs.
- Sound understanding of HSE legislation, quality assurance, asset integrity standards, and operational risk management.
- Commercially aware, with experience supporting bids, JV negotiations, and cost/value optimisation.
- Strategic thinking and structured execution
- Inspirational leadership and people development
- Strong technical understanding and operational acumen
- Stakeholder management and communication skills
- Resilience, adaptability, and cross-cultural sensitivity
- High personal integrity and accountability
- Results-driven, hands-on, and performance-focused
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Operations Director
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This is a leadership role that oversees the operational strategies of a hotel complex, ensuring they align with brand service standards and initiatives.
The ideal candidate will have 4 years experience in guest services, front desk, housekeeping, sales, marketing management or related professional area. They must also be able to analyze service issues, identify trends and make necessary decisions to keep the property moving forward.
The role requires strong communication and interpersonal skills, as well as the ability to work closely with department heads to develop and implement operational strategies.
Key Responsibilities- Managing Profitability : Demonstrates key drivers of guest satisfaction for the brand's target customer, analyzes service issues, identifies trends and makes necessary decisions.
- Managing Revenue Goals : Monitors hotel operations sales performance against budget, reviews reports and financial statements to determine hotel operations performance against budget.
- Leading Operations and Department Teams : Champions the brand's service vision for product and service delivery, ensures alignment amongst the hotel leadership teams, develops systems to enable employees to understand guest satisfaction results.
- Risk Management
- Negotiation
- Operational Management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
We are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates.
OthersPlease note that this role requires full-time employment. The ideal candidate will have at least 2 years of experience in the guest services front desk housekeeping sales and marketing management operations or related professional area.
Operations Director
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The Role:
We are seeking a seasoned operations leader to spearhead the operational functions of our infrastructure construction and urban landscaping company in the UAE. The ideal candidate will oversee project execution, drive operational efficiency, and align business operations with the company's strategic objectives.
Key Responsibilities:- Operational Oversight : Lead and manage all operational departments, including project management, engineering, procurement, logistics, and HSE (Health, Safety & Environment).
- Project Delivery : Ensure timely, cost-effective, and high-quality execution of infrastructure projects, including roads, bridges, utilities, and public works.
- Strategic Execution : Translate the company's strategic vision into actionable operational plans and KPIs. Drive continuous improvement and innovation in construction practices.
- Regulatory Compliance : Ensure full compliance with UAE construction laws, labor regulations, and environmental standards. Liaise with government authorities and regulatory bodies as needed.
- Team Leadership : Build and lead a high-performing operations team. Promote a culture of safety, accountability, and excellence.
- Client & Stakeholder Engagement : Maintain strong relationships with clients, consultants, subcontractors, and government entities. Represent the company in key negotiations and project reviews.
- Risk Management : Identify operational risks and implement mitigation strategies to ensure project and organizational resilience.
Qualifications:
- Bachelor's degree in Civil Engineering, Construction Management, or a related field (MBA or equivalent preferred).
- Minimum 12 years of experience in infrastructure construction, with at least 5 years in a senior operational leadership role.
- Proven experience managing large-scale infrastructure projects in the UAE or broader Middle East region.
- Understanding of UAE construction regulations, labor laws, and procurement practices is preferred.
- Excellent leadership, communication, and stakeholder management skills.
- Fluency in English required; Arabic proficiency is a plus.
Preferred Experience:
- Experience with government and semi-government infrastructure projects in the UAE.
- Familiarity with sustainable construction practices and digital project management tools.
- Ability to build a strong network within the UAE construction and infrastructure ecosystem.
Benefits:
- Competitive executive salary (tax-free)
- Performance-based bonuses
- Housing and transportation allowance
- Annual air tickets and medical insurance
Operations Director
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Operations Director
The Operations Director is responsible for overseeing the daily operations of the company ensuring efficiency quality service and cost-effective management of resources. This leadership role involves strategic planning process optimization and collaboration with various departments to achieve organizational goals.
Responsibilities- Develop and implement operational strategies aligned with company objectives.
- Manage and optimize operational processes to improve efficiency and productivity.
- Lead mentor and develop the operations team to achieve high performance.
- Oversee budgeting forecasting and resource allocation.
- Ensure compliance with industry regulations and company policies.
- Collaborate with other departments to support business growth and customer satisfaction.
- Monitor key performance indicators and prepare reports for senior management.
- Identify risks and implement mitigation strategies.
- Bachelor's degree in Business Administration Operations Management or related field; Master's degree preferred.
- Proven experience in an operations leadership role preferably at a senior level.
- Strong understanding of operational procedures and best practices.
- Experience with budgeting forecasting and financial management.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Strategic Planning
- Process Improvement
- Budget Management
- Team Leadership
- Project Management
- Risk Management
- Data Analysis
- Regulatory Compliance
- Change Management
- Cross-functional Collaboration
Skills
Strategic Planning, Process Improvement, Budget Management, Team Leadership, Project Management, Risk Management, Data Analysis, Regulatory Compliance, Change Management, Cross-functional Collaboration, Supply Chain, Process Optimization,Strategic Planning & Execution,Budgeting & Financial Forecasting,Regulatory & Policy Compliance,Resource Allocation & Utilization,Cost Reduction & Efficiency Improvement,Continuous Improvement Culture Building,Conflict Resolution & Mediation Skills,Decision-Making & Problem-Solving,Supply Chain & Logistics Coordination,Continuous Improvement Culture Building,Conflict Resolution & Mediation Skills,Business Continuity Planning
#J-18808-LjbffrOperations Director
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This position is for a large Contractor based in Dubai. They are currently growing their business and require an Operations Manager.
The Operations Manager would be reporting directly to the General Manager, and would supervise their Power, Water, Civil, Planning, Quantity Surveying, Estimation & Tendering divisions.
Language Requirements:
Arabic - Fluent / Excellent
English - Fluent / Excellent
The successful candidate will meet the following criteria:
- Bachelors Degree in Engineering (MBA preferred);
- 18+ years experience;
- Experience in strategy development and delivery;
- Experience in planning and delivery of high value infrastructure projects;
- Fluent in English (Arabic is an advantage).
Florence Consulting is a boutique search consultancy dedicated to introducing senior candidates within Finance and Accounting, Internal Audit and Human Resources.
Our International arm is head quartered in Dubai where we recruit across the Middle East with a particular focus on the UAE, Kuwait, Qatar and Saudi Arabia.
By combining our technical understanding and on the ground experience we offer a professional and personal service to both candidates and clients.
Operations Director
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Join to apply for the Operations Director role at Glow Beauty on Demand .
Operations Director - Multi-Site Ref: VN351 Dubai UAE
Macro is a recognised global specialist in facilities management, providing services to major brands and delivering workplace design, helpdesk services, interim property management, and solutions to make buildings healthier, smarter and sustainable through advanced technology. Our values are Drive for Better, Delight Customers, Do What's Right, and Develop People, guiding Everyday Excellence, Outstanding Experience, and Everlasting Impact. We seek to contribute to an organisation that prioritises innovation and technology with a supportive, people‑focused culture.
About The Role
We are a leading international facilities management business seeking a dynamic Operations Director to lead multi-site FM operations across the Middle East. This senior leadership role blends operational excellence with business development, driving both service delivery and commercial growth. You will oversee large-scale FM operations, maintain strong client relationships, and convert opportunities into contracts through your network and industry presence. With a strong technical background, you will command credibility with clients and lead diverse teams to deliver best‑in‑class service.
Key Responsibilities
- Lead safe, compliant, and efficient FM service delivery across multiple sites in the Middle East.
- Build and maintain trusted relationships with clients, internal teams, and supply chain partners.
- Identify and convert business opportunities into signed contracts, leveraging your network and market insight.
- Present confidently in client meetings, bids, and strategic discussions to position Macro for growth.
- Manage mobilisation of new sites and deliver change projects with minimal disruption.
- Drive operational performance, innovation, and cost optimisation while meeting contractual KPIs.
- Oversee P&L performance, ensuring services are delivered within commercial models and agreed timelines.
- Lead, motivate, and develop multi‑disciplinary FM teams to foster a collaborative, "can do" culture.
About You
The ideal candidate will have:
- Technical qualifications: Degree in Mechanical or Electrical Engineering (or equivalent).
- Experience: Proven senior FM leadership experience in the Middle East.
- Track record: Evidence of converting network relationships into contracts and achieving measurable business growth.
- Comfortable in a business development capacity, with excellent presentation and influencing skills.
- Experience managing high-profile, multi-service FM contracts with significant budgets.
- Strong understanding of HSE requirements and compliance in the region.
Diversity Statement
We want to create a workplace where everyone feels safe to bring their whole selves to work. This is Macro's EDI campaign, and we are committed to understanding and supporting needs professionally and personally. Our aim is to help identify and acknowledge individual needs that may impact work‑life experience. It's about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity. If you need to discuss reasonable adjustments or guidance about our recruitment process, please contact -
Job Id: (redacted)
Referrals increase your chances of interviewing at Glow Beauty on Demand by 2x.
Dubai, United Arab Emirates – 19 hours ago
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Operations Director
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We are a leading Dog daycare business in Dubai, seeking a seasoned General Manager to oversee our operations.
Job Description- Strategic Leadership
- Direct and supervise daily activities, ensuring seamless performance across departments.
- Mentor and inspire department heads to drive business growth.
- People & Culture
- Develop and implement effective HR strategies: recruitment, retention, appraisals, and compliance.
- Cultivate a positive workplace culture centered on animal welfare.
- Manage financials, including P&L, cash flow, and budgeting.
- Business Expansion & Compliance
- BUILD strategic partnerships with vets, suppliers, charities, and government bodies.
- E nsure 100% compliance with UAE regulations.
- Brand Ambassadorship
- Represent the company in media, forums, and community events.
- Safeguard the brand's reputation and manage crisis communications proactively.
Operations Director
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Logistics and Supply Chain Manager
This pivotal role involves leading a diverse team, overseeing warehouse management, transportation, import/export, and inventory control. The successful candidate will be instrumental in defining and executing the logistics strategy across all operations.
Key Responsibilities :
- Strategic Leadership & Team Oversight - Set the vision and roadmap for all logistics teams, ensuring alignment with Group logistics strategy.
- Lead a team of direct and indirect reports responsible for import/export operations, warehouse & transportation management, and inventory control.
- Provide direction, coaching, and support to managers to ensure strong execution, ownership, and continuous improvement.
- Monitor team performance and resource allocation to ensure scalability, resilience, and agility.
- Warehouse Management :
- Internal Warehouse : Provide strategic oversight of internal UAE warehouse operations, ensuring service excellence, efficiency, and alignment with business requirements.
- Guide warehouse leaders in optimizing processes, layout design for enhanced productivity and flexibility.
- Support readiness for new launches, boutique openings, events, and volume fluctuations.
- External Warehouses (3PL) :
- Oversee the performance of 3PL providers operating in UAE freezones, ensuring contracts, SLAs, and compliance are upheld.
- Work with Operations Manager to evaluate provider performance, initiate corrective actions, and develop logistics partners for future growth.
- Transportation Management :
- Oversee domestic and regional transportation network, ensuring seamless inbound and outbound movements.
- Support Operations Manager in managing courier and freight partners, optimizing routes, and maintaining delivery service level closely with procurement team.
- Import/Export & Freezone Operations :
- Provide leadership and strategic direction to Import/Export Manager to manage customs processes, freezone operations, and regulatory compliance.
- Ensure all UAE logistics flows comply with freezone rules, VAT and duty management regulations, and Richemont standards.
- Inventory Management :
- Drive overall inventory control strategy for UAE operations in collaboration with Inventory Supervisor.
- Oversee efforts to maintain inventory accuracy, optimize stock levels for finished goods, POSM, and packaging, and improve inventory turnover.
- Performance Monitoring & Financial Oversight :
- Define and monitor KPIs across warehousing, inventory, transportation, and customs to drive performance and implement logistics cost control process.
- Partner with direct reports to identify efficiency opportunities and deliver annual productivity targets.
- Sustainability & Compliance :
- Champion Richemont's sustainability and compliance goals across UAE logistics activities, including packaging reduction, transport emissions, and ethical practices.
- Ensure all logistics activities meet corporate standards for health & safety, audit readiness, and ESG reporting.
- Cross-functional Collaboration :
- Act as key UAE logistics point of contact for internal stakeholders: Maisons, Group Logistics, Finance, Retail, Trade Compliance, Procurement.
- Collaborate closely with MEIA logistics managers to ensure UAE execution supports regional and global priorities.
Required Skills and Qualifications :
- Proven experience in logistics and supply chain management, with in-depth knowledge of UAE and GCC customs regulations, freezone operations, and trade compliance.
- Strong understanding of international shipping, freight forwarding, and import/export processes.
- Demonstrated ability to lead, mentor, and develop high-performing teams.
- Strategic thinker with excellent analytical and problem-solving skills.
- Proficiency in warehouse management systems, transportation management systems, and enterprise resource planning software.
- Exceptional negotiation and vendor management skills, particularly with 3PL providers and carriers.
- Strong financial acumen, with experience in budget management, cost control, and KPI development.
- Excellent communication and interpersonal skills, capable of effectively collaborating with diverse internal and external stakeholders.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
- Commitment to sustainability and ethical business practices.
Education :
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- A Master's degree (MBA) or relevant professional certifications (CSCP, CPIM) are highly desirable.
Operations Director
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Job Description
The Logistics Operations Manager is responsible for leading a team to develop and execute logistics strategies, ensuring alignment with Group objectives. Key responsibilities include strategic leadership, team oversight, warehouse management, transportation management, import/export operations, inventory control, and performance monitoring.
The ideal candidate will have in-depth knowledge of UAE customs regulations, freezone operations, and trade compliance. Experience in leading high-performing teams, analytical problem-solving, and financial acumen are essential.
Additionally, the successful candidate will possess strong communication and interpersonal skills, with the ability to thrive in a fast-paced dynamic environment.
Required Skills and Qualifications
- 8+ years of experience in logistics and supply chain management.
- Proven track record in leading teams, mentoring, and developing staff.
- Strategic thinking, analytical problem-solving, and excellent communication skills.
- Strong understanding of international shipping, freight forwarding, and import/export processes.
Benefits
This role offers a unique opportunity to lead a diverse team, drive business growth, and contribute to the company's sustainability goals.
Education and Certifications
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Master's degree (MBA) or relevant professional certifications (CSCP, CPIM) highly desirable.