255 IT Policies jobs in the United Arab Emirates

We are assisting our esteemed client, Ajman Government , in hiring an enthusiastic and driven HR Policies Executive . This role will focus on supporting the development and implementation of HR policies within government departments, ensuring compliance with UAE labor laws and the specific needs of Ajman's public sector.

The ideal candidate will have a foundational understanding of HR practices and a strong desire to learn and contribute to the enhancement of HR policies in a government setting.

Policy Development & Alignment:

Assist in drafting and implementing HR policies that align with both federal and Ajman government laws.

Help ensure HR policies are in line with UAE labor regulations and government strategic objectives.

Support the updating of existing policies to ensure they reflect legal changes and operational requirements.

Compliance & Governance:

Support compliance with legal regulations and governance standards across all HR practices.

Conduct preliminary audits and assist in identifying areas for improvement in policy execution.

HR Support & Advisory:

Provide support to internal stakeholders across various government departments on HR policy-related queries.

Assist in reviewing HR practices to ensure adherence to policy guidelines

Training & Awareness:

Help in the development and delivery of HR policy training to staff across departments.

Support in communicating new or revised policies clearly to all government employees.

Education:

Bachelor's degree in Human Resources, Public Administration, Business Administration, or a related field.

Experience:

1 year of experience in HR, with a focus on policy support, administration, or compliance. Government or public sector experience is a plus.

Skills:

Basic understanding of UAE labor laws and government regulations.

Strong communication skills in both Arabic and English (written and spoken).

Detail-oriented with strong organizational skills.

Proactive attitude and eagerness to learn and grow in the HR field.

We are assisting our esteemed client, Ajman Government , in hiring an enthusiastic and driven HR Policies Executive . This role will focus on supporting the development and implementation of HR policies within government departments, ensuring compliance with UAE labor laws and the specific needs of Ajman’s public sector.

The ideal candidate will have a foundational understanding of HR practices and a strong desire to learn and contribute to the enhancement of HR policies in a government setting.

Policy Development & Alignment:

Assist in drafting and implementing HR policies that align with both federal and Ajman government laws.

Help ensure HR policies are in line with UAE labor regulations and government strategic objectives.

Support the updating of existing policies to ensure they reflect legal changes and operational requirements.

Compliance & Governance:

Support compliance with legal regulations and governance standards across all HR practices.

Conduct preliminary audits and assist in identifying areas for improvement in policy execution.

HR Support & Advisory:

Provide support to internal stakeholders across various government departments on HR policy-related queries.

Assist in reviewing HR practices to ensure adherence to policy guidelines

Training & Awareness:

Help in the development and delivery of HR policy training to staff across departments.

Support in communicating new or revised policies clearly to all government employees.

Education:

Bachelor’s degree in Human Resources, Public Administration, Business Administration, or a related field.

Experience:

1 year of experience in HR, with a focus on policy support, administration, or compliance. Government or public sector experience is a plus.

Skills:

Basic understanding of UAE labor laws and government regulations.

Strong communication skills in both Arabic and English (written and spoken).

Detail-oriented with strong organizational skills.

Proactive attitude and eagerness to learn and grow in the HR field.

Job Purpose
Provide first line support to line manager Insurance to ensure adequate, efficient and cost effective insurance cover for company's personnel, assets, earnings, liabilities and environment. Provide support on all technical insurance matters consistent with ADNOC Group Corporate Risk Management and Insurance Policy and Program.

Job Specific Accountabilities (Part 1)

• Assist insurance line manager Insurance by studying and recommending changes that will enhance the policies coverage based on risk management studies, loss exposures (Estimated Maximum Losses) and requirements in accordance with ADNOC Corporate Risk Financing and Retention.
• Revise and update indemnity and insurance clauses, insurance articles, contractors' policies and other various agreements to ensure that they are in accordance with Group Standard Indemnity and Insurance conditions.
• Update policy wording for both blanket and project policies by monitoring and keeping up to date with trends in the local and international markets.
• Meet and liaise closely with surveyors and adjustors who may be appointed by the Insurers and their reinsurers.
• Monitor and review the periodic claims status, statistics, loss ratios and profit sharing if any, etc.
• Provide support in the preparation, negotiation and technical adjustments of claims in different policies.
• Assist the insurance line manager to develop, promote and monitor claims procedures.
• Provide advice and technical assistance on different insurance issues.
• Conduct and coordinate technical evaluation of tenderers for the different insurance contracts.
• Assist insurance line manager in preparation of tenders, negotiation and placing of cost effective blanket and direct insurance policies.
• Follow up and coordinate finalisation of outstanding claims by collecting necessary documentation. Ensure settlement of claim by the insurer.

Job Specific Accountabilities (Part 2)

Job Specific Accountabilities (Part 3)

Generic Accountabilities

Supervision

• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.

Budgets

• Provide input for preparation of the Department/ Section budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.

Policies, Systems, Processes & Procedures

• Implement approved Department / Section policies, processes, systems, standards and procedures in order to support execution of the Department / Section's work programs in line with Company and International standards.
• Comply with all applicable legislation and legal regulations.

Performance Management

• Contribute to the achievement of the approved Performance Objectives for the Department / Section in line with the Company Performance framework.

Innovation and Continuous Improvement

• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.

Health, Safety, Environment (HSE) and Sustainability

• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices

Reports

• Provide inputs to prepare Section MIS and progress reports for Company Management

Generic Accountabilities (continue)

Internal Communications & Working Relationships

Contact with line Manager/ peers and other employees within the company/Group as required

External Communications & Working Relationships

Contact with external parties including consultants, third party service providers, and government agencies as required

Minimum Qualification

• Bachelor's degree in insurance or equivalent.
• Professional Qualification e.g. Member of the Institute of Chartered Insurance.

Minimum Experience, Knowledge & Skills
8 years of experience

Revenues/ Budget: As per approved financial budget

Direct Reports: As per organization chart

Indirect Reports: As per organization chart

Professional Certifications

As applicable

Work Condition, Physical effort & Work Environment

Physical Effort
Minimal

Work Environment
A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits.

Additional Details

Job Family / Sub Family: Finance / Treasury & Risk Management

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Senior Manager

Job Description & Summary
Firm Overview:

At PwC, we are a community of solvers, where every individual plays an important role in shaping the future of our firm, clients and communities. We seek individuals who excel in their roles and embody our core behaviors, working together to create a better tomorrow. Our commitment to Trusted Leadership and Distinctive Outcomes, from our PwC Professional framework, defines how we deliver on our purpose and strategy, serving our clients and living our values in every interaction. Trusted Leadership emphasizes building trust, delivering sustained outcomes, and demonstrating courage and honesty, especially during challenging times. Distinctive Outcomes focus on excellence, collaboration, and inclusiveness, ensuring our work adds value, meaning, and purpose. By integrating these principles into our daily operations, we ensure that our efforts are aligned with our values and objectives. Thus, we are looking for candidates who are self-aware, collaborative, committed to continuous learning, and dedicated to delivering quality and integrity.

We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

Line of Service and Overview:

Internal Firm Services (IFS)

IFS is a network of specialist support professionals, which includes Clients & Markets, Finance, Human Capital (HC), Marketing & Communications, Office Management, Risk & Quality, Technology, to name but a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.

Job Summary:

We value every individual's role in shaping our future. We're looking for candidates who excel in their roles and embody our core behaviors of
Trusted Leadership
and
Distinctive Outcomes.
Trusted Leadership focuses on building trust, delivering sustained results, and showing courage and honesty. Distinctive Outcomes emphasize excellence, collaboration, and inclusiveness. We seek self-aware, collaborative individuals committed to continuous learning and delivering quality and integrity.

As a senior member of the People Experience function, you will lead the design, implementation, and governance of employee relations practices and people policies across the region. This role blends strategic advisory, policy transformation, and employee relations leadership, ensuring our policies and practices are not only compliant and risk-managed, but also clear, accessible, and people-centric.

You will serve as a trusted advisor to senior leadership, balancing firm reputation and compliance requirements with the employee experience. With a strong focus on simplification, consistency, and proactive culture-building, you will ensure our firm remains a great place to work while meeting regulatory and governance standards.

Key Responsibilities:
Employee Relations (ER)

• Provide strategic advisory on complex and sensitive employee relations matters, including grievances, investigations, disciplinary cases, counselling, and terminations
• Lead and coach the HC team in conducting investigations, ensuring fairness, consistency, and timeliness
• Partner with Ethics, Legal, and Risk teams to manage high-risk cases and ensure alignment with labor law, firm values, and code of conduct
• Introduce proactive ER initiatives (manager training, awareness sessions, ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting, identifying trends and recommending actions that enhance employee experience and mitigate risk

Policies & Compliance

• Lead the design, revamp, and simplification of people policies, ensuring they are globally aligned, locally compliant, accessible, and written in clear, inclusive language
• Digitize and centralize policy access, improving visibility and usability across the region
• Stay abreast of regional labor law changes; act as the focal point for communicating and embedding regulatory updates into policies and practices
• Serve as the point of contact for all HC-related internal and external audits.
• Ensure policies reinforce the firm's values, culture, and commitment to diversity, equity, and inclusion

Governance & Strategic Enablement

• Establish and maintain operating procedures, governance frameworks, and reporting dashboards for ER and policy compliance.
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives (engagement, well-being, onboarding) to enhance the overall employee lifecycle
• Partner with senior stakeholders to balance business needs, employee experience, and compliance

Required Experience & Competencies:

• 12+ years of progressive experience in Human Capital (HC), HC Governance, or Compliance, preferably within multinational or matrixed organizations
• 5 years in a senior leadership role, with proven experience in policy design, compliance strategy, and cross-functional collaboration
• Proven hands-on experience managing complex and sensitive employment matters, including investigations and litigation cases
• Deep knowledge of labor laws across the Middle East region (UAE, KSA, Oman, Bahrain, Kuwait, Jordan, Iraq, Palestine, Lebanon, Libya, Egypt, Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying, digitizing, and modernizing HR policies
• Data-driven mindset with strong analytical skills, combined with sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees, and to manage situations requiring discretion and trust
• Fluency in English & Arabic

Expected Skills & Behaviors:

• Demonstrates thought leadership in Human Capital (HC) policies and compliance, setting a high standard for ethical conduct and governance
• Cultivates a culture of integrity and transparency across all levels of the organization
• Communicates complex policy matters with clarity and conviction, inspiring trust and confidence among stakeholders
• Encourages ownership and accountability by fostering a compliance-first mindset
• Continuously monitors regulatory changes and industry trends to ensure policies remain current, relevant, and future-ready
• Drives innovation in compliance practices through digital tools, automation, and data-driven insights
• Advocates for fair and inclusive workplace practices through robust policy frameworks
• Establishes strong cross-functional partnerships with Legal, Risk, Audit, and HR teams to ensure seamless policy implementation
• Builds scalable compliance frameworks that support regional and global expansion

Education

(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree - Human Resources Management, Bachelor Degree - Business Administration, Bachelor Degree - Business Law

Certifications
(if blank, certifications not specified)

Required Skills
Compliance Management, Compliance Management Systems, Conflict Management, Conflict Negotiations, Conflict Resolution Management, Employee and Labor Relations, Employee Relationships, Employee Relations Law, Employee Relations Programs, Employment Litigation, Governance Framework, HR Employee Relations, HR Policy Development, Human Resource Practices, Human Resources Best Practices, Human Resources Policies, Labor and Employment Law, Labor Employment, Labor Rights, Policy Design, Policy Setting, Risk Mitigation

Optional Skills
Active Listening, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Complaint Management, Confidential Information Handling, Conflict Resolution, Contract Dispute Resolution, Contract Interpretation, Creativity, Developing Policies and Guidelines, Disciplinary Procedures, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Relations, Employee Relations Program Development, Employee Surveys, Handling Sensitive Information, Human Resources (HR) Policies, Human Resources (HR) Project Management, Inclusion, Influence {+ 15 more}

Desired Languages
(If blank, desired languages not specified)
Arabic, English

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date

Job Purpose:

The Water Efficiency Policies Specialist is responsible for providing insight, technical and methodological expertise in shaping and developing water-related policies and strategies (including wastewater, groundwater, desalinated water, and recycled water)

Furthermore, the Water Efficiency Policies Senior Specialist is responsible for ensuring that the policies and strategies proposed are consistent with the entity's broader plans for moving the sector forward in an effective and efficient manner, and that they are properly documented, updated, communicated, and enforced to drive improvement and change in the sector.

Additionally, the Water Efficiency Policies Senior Specialist is in charge of effectively disseminating information on water-related issues in order to foster informed discussions, engagement, and decision making.

Job-specific Responsibilities:

• Delivers strong, evidence-based water efficiency policies in collaboration with the Government and private sector stakeholders.
• Provides reliable and unbiased information and insight on water efficiency matters.
• Support the implementation of water efficiency policies, programs, and initiatives by providing the necessary technical assistance.
• Provide advice and raise awareness about energy efficiency issues.
• Manage the development and administration of policies related to the water sector (including wastewater, groundwater, desalination water, and recycled water) and document and communicate the policies based on established laws, the entity's strategy, and best practices.
• Contribute to water policy and strategy development and reform for tariffs and subsidies, through ensuring that tariff policies and strategies set are aligned to governmental social and economic objectives.
• Ensure that water policies continue to be relevant and up-to-date and communicate them to the various directorates within the entity to ensure these are factored in partnership agreements, sector investment decisions, innovation efforts, risk assessment and management, etc.
• Coordinate with the Regulatory Affairs Sector on the effectiveness of water policies passed challenges of implementation and gaps in current policies.
• Undertake or commission research to support the development and implementation of the water sector policies, identifying gaps, possible alternatives and contributing to the policy development process to ensure that policies remain in line with government decisions, best practices and new trends and technologies.

Description
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Senior Manager

Firm Overview
Job Description & Summary
At PwC, we are a community of solvers, where every individual plays an important role in shaping the future of our firm, clients and communities. We seek individuals who excel in their roles and embody our core behaviors, working together to create a better tomorrow. Our commitment to Trusted Leadership and Distinctive Outcomes, from our PwC Professional framework, defines how we deliver on our purpose and strategy, serving our clients and living our values in every interaction. Trusted Leadership emphasizes building trust, delivering sustained outcomes, and demonstrating courage and honesty, especially during challenging times. Distinctive Outcomes focus on excellence, collaboration, and inclusiveness, ensuring our work adds value, meaning, and purpose. By integrating these principles into our daily operations, we ensure that our efforts are aligned with our values and objectives. Thus, we are looking for candidates who are self-aware, collaborative, committed to continuous learning, and dedicated to delivering quality and integrity.

We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

Line Of Service And Overview
Internal Firm Services (IFS)

IFS is a network of specialist support professionals, which includes Clients & Markets, Finance, Human Capital (HC), Marketing & Communications, Office Management, Risk & Quality, Technology, to name but a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.

Job Summary
We value every individual's role in shaping our future. We're looking for candidates who excel in their roles and embody our core behaviors of
Trusted Leadership
and
Distinctive Outcomes.
Trusted Leadership focuses on building trust, delivering sustained results, and showing courage and honesty. Distinctive Outcomes emphasize excellence, collaboration, and inclusiveness. We seek self-aware, collaborative individuals committed to continuous learning and delivering quality and integrity.

As a senior member of the People Experience function, you will lead the design, implementation, and governance of employee relations practices and people policies across the region. This role blends strategic advisory, policy transformation, and employee relations leadership, ensuring our policies and practices are not only compliant and risk-managed, but also clear, accessible, and people-centric.

You will serve as a trusted advisor to senior leadership, balancing firm reputation and compliance requirements with the employee experience. With a strong focus on simplification, consistency, and proactive culture-building, you will ensure our firm remains a great place to work while meeting regulatory and governance standards.

Key Responsibilities
Employee Relations (ER)

• Provide strategic advisory on complex and sensitive employee relations matters, including grievances, investigations, disciplinary cases, counselling, and terminations
• Lead and coach the HC team in conducting investigations, ensuring fairness, consistency, and timeliness
• Partner with Ethics, Legal, and Risk teams to manage high-risk cases and ensure alignment with labor law, firm values, and code of conduct
• Introduce proactive ER initiatives (manager training, awareness sessions, ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting, identifying trends and recommending actions that enhance employee experience and mitigate risk

Policies & Compliance

• Lead the design, revamp, and simplification of people policies, ensuring they are globally aligned, locally compliant, accessible, and written in clear, inclusive language
• Digitize and centralize policy access, improving visibility and usability across the region
• Stay abreast of regional labor law changes; act as the focal point for communicating and embedding regulatory updates into policies and practices
• Serve as the point of contact for all HC-related internal and external audits.
• Ensure policies reinforce the firm's values, culture, and commitment to diversity, equity, and inclusion

Governance & Strategic Enablement

• Establish and maintain operating procedures, governance frameworks, and reporting dashboards for ER and policy compliance.
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives (engagement, well-being, onboarding) to enhance the overall employee lifecycle
• Partner with senior stakeholders to balance business needs, employee experience, and compliance

Required Experience & Competencies

• 12+ years of progressive experience in Human Capital (HC), HC Governance, or Compliance, preferably within multinational or matrixed organizations
• 5 years in a senior leadership role, with proven experience in policy design, compliance strategy, and cross-functional collaboration
• Proven hands-on experience managing complex and sensitive employment matters, including investigations and litigation cases
• Deep knowledge of labor laws across the Middle East region (UAE, KSA, Oman, Bahrain, Kuwait, Jordan, Iraq, Palestine, Lebanon, Libya, Egypt, Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying, digitizing, and modernizing HR policies
• Data-driven mindset with strong analytical skills, combined with sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees, and to manage situations requiring discretion and trust
• Fluency in English & Arabic

Expected Skills & Behaviors

• Demonstrates thought leadership in Human Capital (HC) policies and compliance, setting a high standard for ethical conduct and governance
• Cultivates a culture of integrity and transparency across all levels of the organization
• Communicates complex policy matters with clarity and conviction, inspiring trust and confidence among stakeholders
• Encourages ownership and accountability by fostering a compliance-first mindset
• Continuously monitors regulatory changes and industry trends to ensure policies remain current, relevant, and future-ready
• Drives innovation in compliance practices through digital tools, automation, and data-driven insights
• Advocates for fair and inclusive workplace practices through robust policy frameworks
• Establishes strong cross-functional partnerships with Legal, Risk, Audit, and HR teams to ensure seamless policy implementation
• Builds scalable compliance frameworks that support regional and global expansion

Education
(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor Degree - Human Resources Management, Bachelor Degree - Business Administration, Bachelor Degree - Business Law

Certifications
(if blank, certifications not specified)
Required Skills
Compliance Management, Compliance Management Systems, Conflict Management, Conflict Negotiations, Conflict Resolution Management, Employee and Labor Relations, Employee Relationships, Employee Relations Law, Employee Relations Programs, Employment Litigation, Governance Framework, HR Employee Relations, HR Policy Development, Human Resource Practices, Human Resources Best Practices, Human Resources Policies, Labor and Employment Law, Labor Employment, Labor Rights, Policy Design, Policy Setting, Risk Mitigation

Optional Skills
Active Listening, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Complaint Management, Confidential Information Handling, Conflict Resolution, Contract Dispute Resolution, Contract Interpretation, Creativity, Developing Policies and Guidelines, Disciplinary Procedures, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Relations, Employee Relations Program Development, Employee Surveys, Handling Sensitive Information, Human Resources (HR) Policies, Human Resources (HR) Project Management, Inclusion, Influence {+ 15 more}

Desired Languages
(If blank, desired languages not specified)
Arabic, English

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date

Description
Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Senior Manager

Firm Overview
Job Description & Summary
At PwC, we are a community of solvers, where every individual plays an important role in shaping the future of our firm, clients and communities. We seek individuals who excel in their roles and embody our core behaviors, working together to create a better tomorrow. Our commitment to Trusted Leadership and Distinctive Outcomes, from our PwC Professional framework, defines how we deliver on our purpose and strategy, serving our clients and living our values in every interaction. Trusted Leadership emphasizes building trust, delivering sustained outcomes, and demonstrating courage and honesty, especially during challenging times. Distinctive Outcomes focus on excellence, collaboration, and inclusiveness, ensuring our work adds value, meaning, and purpose. By integrating these principles into our daily operations, we ensure that our efforts are aligned with our values and objectives. Thus, we are looking for candidates who are self-aware, collaborative, committed to continuous learning, and dedicated to delivering quality and integrity.

We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

Line Of Service And Overview
Internal Firm Services (IFS)

IFS is a network of specialist support professionals, which includes Clients & Markets, Finance, Human Capital (HC), Marketing & Communications, Office Management, Risk & Quality, Technology, to name but a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.

Job Summary
We value every individual's role in shaping our future. We're looking for candidates who excel in their roles and embody our core behaviors of
Trusted Leadership
and
Distinctive Outcomes.
Trusted Leadership focuses on building trust, delivering sustained results, and showing courage and honesty. Distinctive Outcomes emphasize excellence, collaboration, and inclusiveness. We seek self-aware, collaborative individuals committed to continuous learning and delivering quality and integrity.

As a senior member of the People Experience function, you will lead the design, implementation, and governance of employee relations practices and people policies across the region. This role blends strategic advisory, policy transformation, and employee relations leadership, ensuring our policies and practices are not only compliant and risk-managed, but also clear, accessible, and people-centric.

You will serve as a trusted advisor to senior leadership, balancing firm reputation and compliance requirements with the employee experience. With a strong focus on simplification, consistency, and proactive culture-building, you will ensure our firm remains a great place to work while meeting regulatory and governance standards.

Key Responsibilities
Employee Relations (ER)

• Provide strategic advisory on complex and sensitive employee relations matters, including grievances, investigations, disciplinary cases, counselling, and terminations
• Lead and coach the HC team in conducting investigations, ensuring fairness, consistency, and timeliness
• Partner with Ethics, Legal, and Risk teams to manage high-risk cases and ensure alignment with labor law, firm values, and code of conduct
• Introduce proactive ER initiatives (manager training, awareness sessions, ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting, identifying trends and recommending actions that enhance employee experience and mitigate risk

Policies & Compliance

• Lead the design, revamp, and simplification of people policies, ensuring they are globally aligned, locally compliant, accessible, and written in clear, inclusive language
• Digitize and centralize policy access, improving visibility and usability across the region
• Stay abreast of regional labor law changes; act as the focal point for communicating and embedding regulatory updates into policies and practices
• Serve as the point of contact for all HC-related internal and external audits.
• Ensure policies reinforce the firm's values, culture, and commitment to diversity, equity, and inclusion

Governance & Strategic Enablement

• Establish and maintain operating procedures, governance frameworks, and reporting dashboards for ER and policy compliance.
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives (engagement, well-being, onboarding) to enhance the overall employee lifecycle
• Partner with senior stakeholders to balance business needs, employee experience, and compliance

Required Experience & Competencies

• 12+ years of progressive experience in Human Capital (HC), HC Governance, or Compliance, preferably within multinational or matrixed organizations
• 5 years in a senior leadership role, with proven experience in policy design, compliance strategy, and cross-functional collaboration
• Proven hands-on experience managing complex and sensitive employment matters, including investigations and litigation cases
• Deep knowledge of labor laws across the Middle East region (UAE, KSA, Oman, Bahrain, Kuwait, Jordan, Iraq, Palestine, Lebanon, Libya, Egypt, Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying, digitizing, and modernizing HR policies
• Data-driven mindset with strong analytical skills, combined with sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees, and to manage situations requiring discretion and trust
• Fluency in English & Arabic

Expected Skills & Behaviors

• Demonstrates thought leadership in Human Capital (HC) policies and compliance, setting a high standard for ethical conduct and governance
• Cultivates a culture of integrity and transparency across all levels of the organization
• Communicates complex policy matters with clarity and conviction, inspiring trust and confidence among stakeholders
• Encourages ownership and accountability by fostering a compliance-first mindset
• Continuously monitors regulatory changes and industry trends to ensure policies remain current, relevant, and future-ready
• Drives innovation in compliance practices through digital tools, automation, and data-driven insights
• Advocates for fair and inclusive workplace practices through robust policy frameworks
• Establishes strong cross-functional partnerships with Legal, Risk, Audit, and HR teams to ensure seamless policy implementation
• Builds scalable compliance frameworks that support regional and global expansion

Education
(if blank, degree and/or field of study not specified)
Degrees/Field Of Study Required
Degrees/Field of Study preferred: Bachelor Degree - Human Resources Management, Bachelor Degree - Business Administration, Bachelor Degree - Business Law

Certifications
(if blank, certifications not specified)
Required Skills
Compliance Management, Compliance Management Systems, Conflict Management, Conflict Negotiations, Conflict Resolution Management, Employee and Labor Relations, Employee Relationships, Employee Relations Law, Employee Relations Programs, Employment Litigation, Governance Framework, HR Employee Relations, HR Policy Development, Human Resource Practices, Human Resources Best Practices, Human Resources Policies, Labor and Employment Law, Labor Employment, Labor Rights, Policy Design, Policy Setting, Risk Mitigation

Optional Skills
Active Listening, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Complaint Management, Confidential Information Handling, Conflict Resolution, Contract Dispute Resolution, Contract Interpretation, Creativity, Developing Policies and Guidelines, Disciplinary Procedures, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Relations, Employee Relations Program Development, Employee Surveys, Handling Sensitive Information, Human Resources (HR) Policies, Human Resources (HR) Project Management, Inclusion, Influence {+ 15 more}

Desired Languages
(If blank, desired languages not specified)
Arabic, English

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date

Provide first line support to line manager Insurance to ensure adequate, efficient and cost effective insurance cover for company's personnel, assets, earnings, liabilities and environment. Provide support on all technical insurance matters consistent with ADNOC Group Corporate Risk Management and Insurance Policy and Program.

• Assist insurance line manager Insurance by studying and recommending changes that will enhance the policies coverage based on risk management studies, loss exposures (Estimated Maximum Losses) and requirements in accordance with ADNOC Corporate Risk Financing and Retention.
• Revise and update indemnity and insurance clauses, insurance articles, contractors' policies and other various agreements to ensure that they are in accordance with Group Standard Indemnity and Insurance conditions.
• Update policy wording for both blanket and project policies by monitoring and keeping up to date with trends in the local and international markets.
• Meet and liaise closely with surveyors and adjustors who may be appointed by the Insurers and their reinsurers.
• Monitor and review the periodic claims status, statistics, loss ratios and profit sharing if any, etc.
• Provide support in the preparation, negotiation and technical adjustments of claims in different policies.
• Assist the insurance line manager to develop, promote and monitor claims procedures.
• Provide advice and technical assistance on different insurance issues.
• Conduct and coordinate technical evaluation of tenderers for the different insurance contracts.
• Assist insurance line manager in preparation of tenders, negotiation and placing of cost effective blanket and direct insurance policies.
• Follow up and coordinate finalisation of outstanding claims by collecting necessary documentation. Ensure settlement of claim by the insurer.

• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.
• Provide input for preparation of the Department/ Section budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.
• Implement approved Department / Section policies, processes, systems, standards and procedures in order to support execution of the Department / Section's work programs in line with Company and International standards.
• Comply with all applicable legislation and legal regulations.
• Contribute to the achievement of the approved Performance Objectives for the Department / Section in line with the Company Performance framework.
• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.
• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices
• Provide inputs to prepare Section MIS and progress reports for Company Management

• Bachelor's degree in insurance or equivalent.
• Professional Qualification e.g. Member of the Institute of Chartered Insurance.

8 years of experience

Revenues/ Budget: As per approved financial budget

Direct Reports: As per organization chart

Indirect Reports: As per organization chart

Professional Certifications: As applicable

Physical Effort: Minimal

Work Environment: A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits.

PwC Middle East – Internal Firm Services (IFS) – Human Capital (HC) – Senior Manager. We are a network of firms in 152 countries with more than 328,000 people committed to delivering world-class capabilities and quality in assurance, tax, and advisory services. PwC Middle East employs over 10,000 people across 12 countries and provides tailored solutions to meet challenges and opportunities in the region. This role sits within the People Experience function and focuses on employee relations, policy design and governance, and enabling a positive and compliant employee experience across the region.

We pursue Trusted Leadership and Distinctive Outcomes, values that guide our work and interactions. Trusted Leadership emphasizes building trust, delivering sustained outcomes, and acting with courage and honesty. Distinctive Outcomes emphasize excellence, collaboration, and inclusiveness. We seek self-aware, collaborative individuals committed to continuous learning and delivering quality and integrity.

Job Summary: As a senior member of the People Experience function, you will lead the design, implementation, and governance of employee relations practices and people policies across the region. This role blends strategic advisory, policy transformation, and employee relations leadership to ensure policies and practices are compliant, risk-managed, clear, accessible, and people-centric. You will serve as a trusted advisor to senior leadership, balancing firm reputation and compliance with the employee experience, and aim to simplify, standardize, and foster a proactive culture while meeting regulatory and governance standards.

• Employee Relations (ER)
• Provide strategic advisory on complex and sensitive employee relations matters including grievances, investigations, disciplinary cases, counseling, and terminations
• Lead and coach the HC team in conducting investigations ensuring fairness, consistency and timeliness
• Partner with Ethics, Legal and Risk teams to manage high-risk cases and ensure alignment with labor law, firm values, and code of conduct
• Introduce proactive ER initiatives (manager training, awareness sessions, ER toolkits) to prevent issues and strengthen trust and culture
• Oversee ER analytics and reporting, identifying trends and recommending actions that enhance employee experience and mitigate risk
• Policies & Compliance
• Lead the design, revamp, and simplification of people policies ensuring they are globally aligned, locally compliant, accessible, and written in clear, inclusive language
• Digitize and centralize policy access improving visibility and usability across the region
• Stay abreast of regional labor law changes; act as the focal point for communicating and embedding regulatory updates into policies and practices
• Serve as the point of contact for all HC-related internal and external audits
• Ensure policies reinforce the firm's values, culture, and commitment to diversity, equity, and inclusion
• Governance & Strategic Enablement
• Establish and maintain operating procedures, governance frameworks, and reporting dashboards for ER and policy compliance
• Use data and employee feedback to continuously improve policies and ER processes
• Connect ER and policy insights to broader People Experience initiatives (engagement, wellbeing, onboarding) to enhance the employee lifecycle
• Partner with senior stakeholders to balance business needs, employee experience, and compliance
Required Experience & Competencies
• 12 years of progressive experience in Human Capital (HC), HC Governance or Compliance, preferably within multinational or matrixed organizations
• 5 years in a senior leadership role with proven experience in policy design, compliance strategy, and cross-functional collaboration
• Hands-on experience managing complex and sensitive employment matters including investigations and litigation cases
• Deep knowledge of labor laws across the Middle East region (UAE, KSA, Oman, Bahrain, Kuwait, Jordan, Iraq, Palestine, Lebanon, Libya, Egypt, Qatar)
• Strong ability to influence senior stakeholders and act as a trusted advisor
• Experience in simplifying, digitizing, and modernizing HR policies
• Data-driven mindset with strong analytical skills and sensitivity to employee experience and firm reputation
• Ability to build credible rapport with leadership and employees and to manage situations requiring discretion and trust
• Fluency in English & Arabic
Expected Skills & Behaviors
• Demonstrates thought leadership in HC policies and compliance, setting a high standard for ethical conduct and governance
• Cultivates a culture of integrity and transparency across the organization
• Communicates complex policy matters with clarity and conviction, inspiring trust among stakeholders
• Encourages ownership and accountability by fostering a compliance-first mindset
• Continuously monitors regulatory changes and industry trends to keep policies current and future-ready
• Drives innovation in compliance practices through digital tools, automation, and data-driven insights
• Advocates for fair and inclusive workplace practices through robust policy frameworks
• Establishes strong cross-functional partnerships with Legal, Risk, Audit, and HR teams to ensure seamless policy implementation
• Builds scalable compliance frameworks that support regional and global expansion
Education

Degrees/Field of Study required or preferred: Bachelor Degree – Human Resources Management; Bachelor Degree – Business Administration; Bachelor Degree – Business Law

Certifications

Not specified

Required Skills

Compliance Management, Compliance Management Systems, Conflict Management, Conflict Negotiations, Conflict Resolution, Management, Employee and Labor Relations, Employee Relationships, Employee Relations Law, Employee Relations Programs, Employment Litigation, Governance Framework, HR Employee Relations, HR Policy Development, Human Resource Practices, Human Resources Best Practices, Human Resources Policies, Labor and Employment Law, Labor Rights Policy Design, Policy Setting, Risk Mitigation

Optional Skills

Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Complaint Management, Confidential Information Handling, Conflict Resolution, Contract Dispute Resolution, Contract Interpretation, Creativity, Developing Policies and Guidelines, Disciplinary Procedures, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Surveys, Handling Sensitive Information, HR Policies, Inclusion, Influence

Languages

Arabic, English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Yes

Government Clearance Required

Yes


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