What Jobs are available for IT Representative in the United Arab Emirates?
Showing 165 IT Representative jobs in the United Arab Emirates
Customer Support Representative
Posted 26 days ago
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Job Description
The Customer Support Representative will be the first point of contact for customers, ensuring exceptional service by addressing inquiries, resolving complaints, and providing accurate information regarding company products and services. The role requires strong communication skills, patience, problem-solving ability, and a customer-first mindset.
Key ResponsibilitiesHandle inbound and outbound calls, emails, and chat support to assist customers with queries and requests.
Resolve product or service-related issues promptly while maintaining professionalism and empathy.
Record and update customer interactions, feedback, and resolutions in the CRM system.
Escalate complex or unresolved issues to the appropriate team or supervisor.
Maintain a high level of product knowledge to deliver accurate information and support.
Achieve performance metrics including response time, resolution time, and customer satisfaction scores.
Follow up with customers to ensure satisfaction and maintain strong relationships.
Adhere to company policies, compliance guidelines, and service-level agreements.
Provide suggestions for process improvements and contribute to a positive team environment.
Essential QualificationsBachelor’s degree or diploma in any discipline.
Proven experience (1–3 years) in customer support, call center, or client service roles.
Fluency in English (both spoken and written). Knowledge of Arabic or Hindi/Tamil/Malayalam will be an added advantage.
Skills RequiredExcellent verbal and written communication skills.
Strong interpersonal and problem-solving abilities.
Proficiency in MS Office and experience with CRM/ticketing tools.
Ability to multitask, prioritize, and work effectively under pressure.
Active listening skills with patience and empathy to handle customer concerns.
Strong teamwork and collaboration abilities.
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Telesales Representative
Posted today
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Job Description
Job Summary:
We are looking for a motivated and results-driven Telesales Representative to join our sales team. The successful candidate will be responsible for making outbound calls to potential customers, introducing products or services, and closing sales over the phone. The ideal candidate should have excellent communication skills, a persuasive attitude, and a proven ability to meet sales targets.
Key Responsibilities:
- Contact potential and existing customers via phone to promote products and services.
- Deliver scripted and unscripted sales pitches to explain product features and benefits.
- Understand customer needs and suggest appropriate products or services.
- Answer customer questions, handle objections, and resolve queries in a professional manner.
- Maintain accurate records of calls, leads, and sales in the CRM system.
- Follow up on leads generated through marketing campaigns or referrals.
- Provide feedback to management on customer trends, competitor activities, and opportunities for improvement.
- Collaborate with team members to achieve overall company sales goals.
Skills & Qualifications:
- Excellent verbal communication and interpersonal skills.
- Fluent in English; Arabic or other language skills are an advantage.
- Strong sales and negotiation skills.
- Ability to handle rejection and remain positive and professional.
- Comfortable working with sales targets and performance metrics.
- Familiarity with CRM systems and call scripting tools.
- High school diploma required; bachelor’s degree is a plus.
Benefits:
- Basic salary plus commission/incentives
- Performance-based bonuses
- Health insurance
- 30 days paid annual leave
- Multicultural and dynamic work environment
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Sales Representative
Posted today
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Job Description
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to Fortune 500 Companies worldwide with locations in the USA, London, Dubai, and Shanghai.
Job Description:
We are currently seeking a Sales Representative to sell large format color graphic printing services to a variety of Retail, Advertising, Manufacturing, Fashion, and other B2B market segments. Responsibilities include selling point-of-purchase displays (POP), point of sale (POS), exhibit and trade show graphics, large format posters, banners, wall murals, floor and fleet graphics, promotional signage, marketing, and education materials.
Duties and Responsibilities:
- Self-motivated, aggressive individual with excellent communication skills.
- Sales experience with a proven track record in selling printing services.
- Effort to quickly gain knowledge of large format digital color imaging processes, materials, and substrates used in each market segment.
Skills and Qualifications:
- Self-motivated sales professional who can work independently.
- Experience in large format printing, exhibitions, signage, and media companies.
- Extensive knowledge of Wide Format Color Graphics Printing, Materials, and Applications is a plus; willing to train a candidate.
- Excellent cold-calling, objection-handling, and closing skills.
- Excellent oral and written communication skills.
- Driven to produce a high level of sales performance.
- Proficient in the use of computers and software.
- Dynamic outgoing personality with the ability to network.
- Ability to prospect via telephone or other media to set in-person appointments.
- Sales or Management experience in Wide Format Color Graphics is preferable.
- Experience in the reprographic/printing service or the A/E/C industry.
- Experience tracking activity on a daily/weekly basis.
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UAE Representative
Posted today
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Job Description
The Future of Life Institute (FLI) is hiring a UAE Representative. The UAE is a major power and its stance on global governance is set to shape the future governance framework related to advanced AI. The UAE Representative will work with the Multilateral Engagement Lead.
This role will investigate the role that the UAE plays in international governance and will also share these recommendations with representatives of the UAE government.
FLI educates and engages lawmakers, key stakeholders, and the general public about transformative technologies and their implications. In doing so, it advises and advocates on the necessary steps to avoid catastrophic risks while bringing about positive futures for all.
As the UAE Representative, you will:- Analyze the UAE's strategic position as a potential bridge between major AI powers, particularly the US and China, regarding multilateral governance frameworks for advanced AI and AGI.
- Identify pathways through which the UAE could advance international cooperation on AI safety.
- Develop specific recommendations for engaging with relevant stakeholders, particularly the national security establishment, which has significant influence over AI risk and safety decisions.
- Present these recommendations to appropriate representatives within the UAE government.
- Build awareness among key stakeholders about the fundamentals of AI safety, focusing on how it aligns with UAE's national security interests.
- Contribute to FLI's understanding of how geopolitical dynamics in the Middle East could affect global AI governance.
- A graduate degree in international relations, security studies, policy, or a technical field related to emerging technologies.
- Eligibility to work in the UAE as a consultant with the required permit, specifically in Abu Dhabi.
- Fluent in English and Arabic, written and spoken.
- Strong personal commitment to improving governance of emerging technologies to reduce catastrophic and existential global risks.
- Excellent diplomatic skills and cultural sensitivity.
- Strong autonomy, proactivity, and work ethic with ability to work independently on solo projects over extended periods.
- Excellent oral and written communication skills with ability to present complex information to non-expert audiences persuasively.
- A thoughtful perspective on the risks associated with the development of artificial general intelligence.
- Understanding of the technical capabilities and limitations of AI systems.
- Prior experience working within the UAE government or with high-level officials in the region.
- Several years of experience in advocacy, diplomacy, or government relations.
- Knowledge of the UAE's political structure.
$100,000 - $140,000 a year
Exact compensation will vary depending on experience and geography. This position will be hired on a 12-month consulting contract.
Application Deadline:This position is being hired for on a rolling basis.
Start Date:We'd like the chosen candidate to start as soon as possible after accepting an offer.
Application Process:Apply by uploading your resume, alongside a short answer to the following question:
In 350 words or less, analyze how the UAE could leverage its unique position to facilitate agreement between the US and China on a multilateral governance framework for advanced AI systems, considering both national security and commercial interests.
Please apply via our website. Email applications are not accepted.
FLI aims to be an inclusive organization. We proactively seek job applications from candidates with diverse backgrounds. If you are passionate about FLI's mission and believe you have the qualities needed to succeed in this role, please don't hesitate to apply even if you don't meet all requirements. When recruiting, we optimize for talent, values, and potential rather than experience.
Questions may be directed to
About the Future of Life InstituteFounded in 2014, FLI is an independent non-profit working to steer transformative technology towards benefitting life and away from extreme large-scale risks. Our work includes grantmaking, educational outreach, and policy engagement.
Our work has been featured widely, including in The Washington Post, Politico, Vox, Forbes, The Guardian, the BBC, The Economist and Wired.
Achievements- Pause Giant AI Experiments, an open letter calling for a 6 month pause on the training of AI systems more powerful than GPT-4, signed by more than 30,000 people, including Yoshua Bengio, Stuart Russell, Elon Musk, Steve Wozniak, Yuval Noah Harari, and Andrew Yang.
- Asilomar AI Principles, one of the earliest and most influential sets of AI governance principles.
- How would a nuclear war between Russia and the US affect you personally?, a scientifically accurate simulation showing the consequences of nuclear war, with over 6 million views and a feature in Time Magazine.
- AI Safety Index, an objective rating of AI companies on key safety and security domains, as judged by experts in the field.
- Superintelligence Imagined Creative Contest, from 180+ submissions, we selected 6 winning artworks that best illustrate the risks of advanced artificial intelligence.
FLI is a largely virtual organization, with a team of >25 distributed internationally, mostly in Europe and the US. We have four offices: Campbell in California, Brussels in Belgium, London in the UK, and Washington DC. We meet in person as a full team twice a year.
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Sales Representative
Posted today
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Job Description
Our client is a global multinational; they are looking to hire a Sales Representative (Digital Dentistry) in Dubai. This role will focus on driving sales of advanced digital dentistry solutions, supporting dental professionals in adopting innovative technologies that enhance patient care and practice efficiency.
- Promote and sell digital dentistry solutions (intraoral scanners, imaging, CAD/CAM, and related technologies).
- Build and maintain strong relationships with dental professionals, clinics, distributor partners, and key decision-makers.
- Engage with Key Opinion Leaders (KOLs) and Healthcare Professionals (HCPs) to support education, adoption, and advocacy for digital solutions.
- Deliver impactful product presentations, live demonstrations, workshops, and training sessions.
- Develop and execute territory plans to achieve and exceed sales targets.
- Provide technical and clinical support to ensure smooth product integration and customer satisfaction.
- Track market trends, competitor activities, and customer needs to identify new opportunities.
- Represent the company at conferences, exhibitions, seminars, and customer events.
A successful Sales Representative (Digital Dentistry) should have:
- Must be based in Dubai, UAE, with valid residency and work eligibility.
- Proven sales experience in digital dentistry (intraoral scanners, imaging, CAD/CAM, or similar) in the UAE.
- Experience working with a multinational healthcare company or a local distributor.
- Experience engaging with KOLs/HCPs and building professional networks.
- Orthodontic/aligner sales experience is a strong advantage, but not essential.
- Excellent communication, presentation, and interpersonal skills.
- Strong business development mindset and ability to work independently.
- Fluent in English; Arabic is an advantage.
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Customer Representative
Posted today
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Job Description
- Respond promptly to customer inquiries through phone, email, and face-to-face
- Provide accurate information about company services and policies
- Handle customer complaints and resolve issues in a timely and effective manner
- Maintain customer interaction records in the CRM system
- Coordinate with internal departments to ensure smooth service delivery
- Process applications, forms, and requests as needed
- Follow up with clients to ensure satisfaction and build long-term relationships
- Assist in gathering customer feedback for service improvement
- Maintain a professional demeanor and uphold company image at all times
- Bachelor’s degree in Business Administration, Communication, or a related field
- Minimum 1–2 years of customer service experience (corporate experience preferred)
- Strong verbal and written communication skills in English (Arabic is a plus)
- Proficient in Microsoft Office and CRM tools
- Excellent interpersonal and problem-solving skills
- Ability to multitask and handle pressure in a fast-paced environment
- Competitive salary: AED 5,000 – 7,000/month
- Medical insurance and annual paid leave
- End-of-service gratuity
- Annual air ticket allowance
- Career development opportunities within IHC group companies
- Supportive and diverse work environment
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Sales Representative
Posted today
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Job Description
Job Title: Sales Representative
Location: Oracle Cloud Infrastructure
Description:
The MySQL Global Business Unit is looking for a qualified Sales Representative to sell MySQL Database Service (MDS) and HeatWave (HW) deployed on Oracle Cloud Infrastructure (OCI) and multi-cloud environments. MySQL Heatwave is one of the most innovative products to be released by Oracle in the past year; combined with selling the MySQL Database Cloud, this is an opportunity to join a fast-growing team selling one of the fastest growing Cloud products within Oracle.
Responsibilities:
- Spend 50%+ of weekly time prospecting for net new business.
- Regularly forecast, manage and close 50-60 workloads (10% through active consumers) in a fiscal year utilizing Oracle Sales Cloud.
- Identify, utilize, and collaborate with key internal stakeholders in assigned territory (Tech Managers, Tech SCs, Key Partners, MySQL SCs, etc.).
- Identify and maneuver across key customer stakeholders to evangelize MDS/HW to developers and Cloud Decision Makers.
- Willingness to operate as part of a large account team; sometimes not driving the opportunity; can't be a "lone cowboy".
- Ability to quickly and effectively use key ORCL Sales Tools including Territory Intelligence, Market Intelligence, Eloqua, Datafox/ZoomInfo, Sales Cloud, and LinkedIn.
- Document territory plan including target companies, existing users, marketing plans, etc.
- Ability to quickly develop, execute, and routinely modify a 30, 60, 90-day territory plan.
- Ability to build and present a quarterly business review to management.
- Ability to deliver an effective Infomentis or Account Planning discussion.
- Understanding of how to run a discovery call. The minimum requirement is the ability to position an effective 3 minute "elevator pitch" focused on ORCL Cloud + MDS/HW.
Qualifications:
- BS or BA degree or applicable experience preferred.
- Proven ability to manage complex sales cycles, with a track record of successful revenue attainment.
- Demonstrated knowledge of direct software IT sales experience (5 years+).
- Knowledge of local market business environment and network of business relations.
- Excellent communication/negotiating/closing skills with customers/prospects.
- Aggressive, strong organizational skills, and a self-starter.
- Language skills: fluent English and Arabic.
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Sales Representative
Posted today
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Job Description
Sales Representative for MySQL services on OCI. Requires 5+ years in cloud sales, proven success, and fluency in English and Arabic.
DescriptionThe MySQL Global Business Unit is looking for a qualified Sales Representative to sell MySQL Database Service (MDS) and HeatWave (HW) deployed on Oracle Cloud Infrastructure (OCI) and multi-cloud environments. MySQL Heatwave is one of the most innovative products to be released by Oracle in the past year; combined with selling the MySQL Database Cloud, this is an opportunity to join a fast-growing team selling one of the fastest-growing Cloud products within Oracle.
Ideal CandidatesIdeal candidates will have a proven track record of success selling cloud services. They should be able to comprehend and articulate core cloud principles (storage, networking, security, DR) to customers, prospects, and internal stakeholders. Candidates must demonstrate the ability to communicate the Oracle Cloud Value Proposition, including the technical strategy of Gen 2. Understanding of cloud business drivers and how to position OCI's competitive advantage is essential. Candidates should be intellectually curious and have a passion for MySQL and Cloud Services, as well as the ability to quickly uncover customer business pains.
Job Requirements:- 50%+ of weekly time spent prospecting for net new business
- Regularly forecast, manage, and close 50-60 workloads (10% through active consumers) in a fiscal year utilizing Oracle Sales Cloud
- Identify, utilize, and collaborate with key internal stakeholders in assigned territory (Tech Managers, Tech SCs, Key Partners, MySQL SCs, etc.)
- Identify and maneuver across key customer stakeholders to evangelize MDS/HW to developers and Cloud Decision Makers
- Willingness to operate as part of a large account team; cannot be a
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Sales Representative
Posted today
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Job Description
Sales Representative needed to sell MySQL services on OCI; must have 5+ years cloud sales experience, be driven, and possess excellent communication skills. Fluent English and Arabic required.
DescriptionThe MySQL Global Business Unit is looking for a qualified Sales Representative to sell MySQL Database Service (MDS) and HeatWave (HW) deployed on Oracle Cloud Infrastructure (OCI) and multi-cloud environments.
MySQL Heatwave is one of the most innovative products to be released by Oracle in the past year. Combined with selling the MySQL Database Cloud, this is an opportunity to join a fast-growing team selling one of the fastest-growing Cloud products within Oracle.
Ideal candidates will have a proven track record of success selling cloud services, be able to comprehend and articulate core cloud principles (storage, networking, security, DR) to customers, prospects, and internal stakeholders, and demonstrate the ability to communicate the Oracle Cloud Value Proposition including the technical strategy of Gen 2. Understanding of cloud business drivers and how to position OCI's competitive advantage is essential. Candidates should be intellectually curious and have a passion for MySQL and Cloud Services, as well as the ability to quickly uncover customer business pains.
Qualified candidates have +5 years of experience successfully selling specifically cloud services to organizations ranging from SMBs through Fortune 100.
Job Requirements:- 50%+ of weekly time spent prospecting for net new business
- Regularly forecast, manage and close 50-60 workloads (10% through active consumers) in a fiscal year utilizing Oracle Sales Cloud
- Identify, utilize, and collaborate with key internal stakeholders in assigned territory (Tech Managers, Tech SCs, Key Partners, MySQL SCs, etc.)
- Identify and maneuver across key customer stakeholders to evangelize MDS/HW to developers and Cloud Decision Makers
- Willingness to operate as part of a large account team; sometimes not driving the opportunity; can't be a 'lone cowboy'
- Ability to quickly and effectively use key ORCL Sales Tools including Territory Intelligence, Market Intelligence, Eloqua, Datafox/ZoomInfo, Sales Cloud, and LinkedIn
- Document territory plan including target companies, existing users, marketing plans, etc.
- Ability to quickly develop, execute, and routinely modify a 30, 60, 90-day territory plan
- Ability to build and present a quarterly business review to management
- Ability to deliver an effective Infomentis or Account Planning discussion
- Understanding of how to run a discovery call. The minimum requirement is the ability to position an effective 3 minute 'elevator pitch' focused on ORCL Cloud + MDS/HW
- BS or BA degree or applicable experience preferred
- Proven ability to manage complex sales cycles, with a track record of successful revenue attainment
- Demonstrated knowledge of direct software
- IT sales experience (5 years+)
- Knowledge of local market business environment and network of business relations
- Excellent communication/negotiating/closing skills with customers/prospects
- Aggressive, strong organizational skills, and a self-starter
- Language skills: fluent English and Arabic
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Sales Representative
Posted today
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Job Description
The Sales Representative for an accounting firm plays a crucial role in driving business growth by identifying and acquiring new clients. This individual will be responsible for promoting the firm’s services, building relationships with potential clients, and closing sales deals. The Sales Representative should possess excellent communication skills, a strong understanding of accounting principles, and the ability to effectively convey the value proposition of the firm’s services to potential clients.
Responsibilities
- Identify potential clients through various channels such as cold calling, networking events, referrals, and online research.
- Develop and maintain a pipeline of qualified leads for the firm’s services.
- Conduct introductory meetings and presentations with prospective clients to understand their accounting needs and challenges.
- Educate clients about the range of services offered by the accounting firm and tailor solutions to meet their specific requirements.
- Build and nurture relationships with clients to foster trust and confidence in the firm’s capabilities.
- Manage the entire sales process from initial contact to closing deals, including negotiation and contract signing.
- Prepare and present proposals, quotes, and presentations to potential clients.
- Follow up with clients to address any questions or concerns and ensure a smooth transition to onboarding.
- Stay informed about industry trends, market developments, and competitor activities to identify opportunities for business growth.
- Provide feedback to the marketing and management teams regarding client needs, preferences, and market demands.
- Set and achieve ambitious sales targets in alignment with the firm’s business objectives.
- Track sales metrics and performance indicators to measure progress and identify areas for improvement.
Qualifications:
- Proven experience in sales, preferably in the accounting or professional services industry.
- Strong understanding of accounting principles and financial concepts.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Results-oriented with a track record of meeting or exceeding sales targets.
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