567 IT Services jobs in the United Arab Emirates

Technical Services Engineer

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Dubai, Dubai C Seed

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Job Description

To strengthen our team at our location in Dubai, UAE, we are looking for a:

Technical Services Engineer

You will play a crucial role in providing top-notch support for our products, assisting with installations, troubleshooting technical issues, and ensuring exceptional customer service.

Key Responsibilities

  • Assist clients with the setup and installation of our products, ensuring optimal functionality from the start
  • Diagnosing and resolving product issues, helping clients maintain smooth operations
  • Offer prompt and professional assistance to customers, answering questions, guiding them through technical challenges, and providing follow-up support
  • Work closely with internal teams to coordinate service efforts and escalate issues as needed
  • Create and maintain detailed records of installations, troubleshooting actions, and solutions for future reference

Requirements

  • Previous experience in Audio-Visual industry with 5+ years of experience in technical support
  • Previous experience in MicroLED/Video walls
  • Successfully completed technical training in the field of electrical engineering, mechatronics or automation technology
  • Extensive mechanical and electrotechnical understanding and excellent troubleshooting abilities
  • Effective communicator with excellent problem-solving skills and the ability to explain complex concepts in simple terms
  • Passionate about providing exceptional service and support, with a proactive and solutions-oriented mindset
  • Ability to work flexible hours and travel to client sites when required

We offer you a varied and engaging role within a young, dynamic team. Our flat hierarchy and direct communication channels within the company provide ample opportunity to contribute your own ideas.

For this position, we offer a monthly gross salary starting at AED 8,000 per month per month (based on full-time employment), with the possibility of overpayment depending on qualifications and prior experience.

Please send your compelling application documents (resume, certificates, and cover letter) preferably via email to Ms. Zounek at .

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Technical Services Specialist

Dubai, Dubai beBeeSupport

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Job Title: IT Support Specialist

The primary goal of the IT Support Specialist is to ensure seamless technical support and troubleshooting for end-users at restaurant level.

  • Installation and configuration of POS systems, back office computers, printers, and other equipment
  • Identifying and diagnosing technical issues
  • Configuring operating systems, setting up network changes, and installing software as needed
  • Setting up new user accounts and requesting new hardware when required
  • Providing on-site technical support, operating system and hardware/software diagnostics, and following up on issues after hours
  • Analyzing computer hardware problems, resolving them, and servicing or replacing parts when necessary
  • Serving as a liaison between users and the MIS team
  • Managing agreed SLAs with vendors for IT services and reporting any breaches
  • Maintaining computer-related equipment, including printers, projectors, web cameras, and scanners
  • Ensuring security systems, such as Firewalls, Switches, and Routers, and VPN connectivity between restaurants and HO systems are in place
  • Implementing IT policies in restaurants

Key Responsibilities:

  • Implementation of technical solutions
  • Troubleshooting and resolution of technical issues
  • Equipment maintenance and replacement
  • Network configuration and change management
  • Software installation and setup
  • User account management
  • Vendor relationship management
  • IT policy implementation

This role requires strong technical skills, attention to detail, and excellent communication skills to effectively interact with users and the MIS team. The ideal candidate will have experience working with IT systems, hardware, and software, and be able to work independently with minimal supervision.

A minimum of 2 years of experience in a similar role is required. Bachelor's degree in Computer Science or related field preferred. Strong problem-solving skills, ability to multitask, and adapt to changing situations quickly are essential.

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Managed Services

Dubai, Dubai White Space Global

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Job Description

We are seeking a skilled and experienced Network Engineer to join our Managed Services team. As a Network Engineer, you will be responsible for designing, implementing, and supporting network infrastructure for our clients. You will collaborate with cross-functional teams to ensure the smooth operation and optimization of our clients' network environments. The ideal candidate should have a strong background in network technologies, excellent troubleshooting skills, and a customer-centric approach.

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Managed Services

Dubai, Dubai PwC Middle East

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Managed Services - Enterprise Architecture Sales & Solutioning Lead

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Description

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Description

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service

Internal Firm Services

Industry / Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Director

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

Company Overview

PwC Overview :

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries : Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and be yond.

Corporate Culture & Working Environment

Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level , line of services, and global network . Not only in terms of work, get involved too in firm-wide events.

Line Of Service And Overview

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC's advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems

Job Details

Job Summary

What does this role aim to achieve in the firm / what impact does the role create

We are growing our Sales, Activation and Solutioning Function for Managed Services and are looking for a Deal Origination and Sales Director to support our go-to-market capability. The primary purpose of this role is to assist PwC Partners shape and sell managed services to our Technology Services clients .

Our Deal Origination and Sales Directors take the lead in driving a Managed Services sales strategy, from building relationships internally and with C-suite level clients to identifying opportunities for cross selling services.

You will work closely with our Solutions Lab and experienced Solution Architects, who will support the detailed design of a Managed Service solution (including cost modeling, deal shaping and bid management support).

We are looking for someone who can build relationships quickly with senior client and internal stakeholders, and who has experience of Managed Services sales across the Technology sector . You will need to be curious, have an analytical nature and a base of core business development, sales or account management experience across Managed Services or the T echnology industry.

Roles And Responsibilities

Daily tasks and delivery expectation

  • Agree a sales strategy for the sector, and identify priority opportunities and clients.
  • Build relationships and develop new relationships with c-suite level clients and internal stakeholders
  • Originate sales opportunity and work with Solutions team and LoS to shape the proposition and the solutions for the clients
  • Work with the business to take new Managed Services solutions to market
  • Generating and developing opportunities through to closure of a sale
  • Leverage the support of the broader Managed Services Solutioning capability to build compelling go-to-market solutions
  • Have the ability to identify opportunities for cross selling across existing engagements and client portfolios

Expected Skills

Specific learned abilities or technical skills

  • Experience in architecting and selling of managed services deals in the Technology sector.
  • Proven ability in origination of managed services opportunities
  • Strategic thinker who can work with key accounts across the Technology sector and identify opportunities to shape and sell managed services
  • Experience in the end to end pursuit process from deal identification through to closing sales
  • Highly collaborative and able to work across multi-disciplinary teams
  • Comfortable in dealing with and influencing senior stakeholders, including challenging when necessary
  • Proven experience of delivering commercial and business performance results at pace
  • Expected Competencies

    Values, behaviors & attitude

  • Strong communication skills and ability to build trusted relationships
  • Strong technology services domain knowledge to lead conversations and create thought leaderships
  • Executive level presence and influence
  • Good negotiation skills
  • Business and commercial acumen
  • Able to demonstrate agility between complex deals and simplification of messages
  • Required Language Skills

    Proficient in written and spoken English. Arabic is a plus

    Minimum Education And Specific Qualification

    Outsourcing and / or large complex sales management and business development experience is essential.

    Years Of Experience

    1 5 + years of experience in outsourcing or managed services sales and solutioning , with at least 5 of those being in the Technology Services sector in the GCC region

    Education (if blank, degree and / or field of study not specified)

    Degrees / Field of Study required : Degrees / Field of Study preferred :

    Certifications (if blank, certifications not specified)

    Required Skills

    Optional Skills

    Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 32 more}

    Desired Languages (If blank, desired languages not specified)

    Travel Requirements

    Available for Work Visa Sponsorship?

    Government Clearance Required?

    Job Posting End Date

    Seniority level

    Seniority level

    Director

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Management and Manufacturing

    Industries

    Business Consulting and Services

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    Managed Services

    Dubai, Dubai PwC Middle East

    Posted today

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    Job Description

    Managed Services - Sales & Solutions Analyst - Business Outcomes

    Join to apply for the Managed Services - Sales & Solutions Analyst - Business Outcomes role at PwC Middle East

    Managed Services - Sales & Solutions Analyst - Business Outcomes

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    Description
    At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

    Description
    At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
    Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
    Line of Service
    Internal Firm Services
    Industry/Sector
    Not Applicable
    Specialism
    IFS - Internal Firm Services - Other
    Management Level
    Senior Associate
    Job Description & Summary
    At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
    As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.
    Company Overview
    PwC Overview:
    At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services
    PwC Middle East Overview
    Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond
    Corporate Culture & Working Environment
    Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table
    As PwC staff, you will have the chance to collaborate across level , line of services, and global network . Not only in terms of work, get involved too in firm-wide events
    Line Of Service And Overview
    Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC's advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems
    Job Details
    Job Summary
    What does this role aim to achieve in the firm/what impact does the role create
    The Managed Services (MS) Sales and Solutioning Senior Analyst plays a critical role in supporting the go to market strategy, pre- sales and design of client-centric managed services solutions in our Business Outcomes pillar (Finance, Procurement, HR) . The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.
    Roles And Responsibilities
    Daily tasks and delivery expectation
    Solution Design & Development

    • Assist in shaping and tailoring managed services solutions that address client requirements
    • Develop functional and technical solution components, including workflow, process automations, SLAs, governance structures, and org models
    • Support development of pricing models aligned to profitability targets and delivery capabilities.
    Proposal and Bid Management
    • Contribute to bid strategy and d evelop solution content for proposals e.g. value proposition, approach , staffing models , SLAs etc.
    • Coordinate with internal teams to ensure alignment with delivery, risk, and pricing stakeholders
    Sales Enablement & Client Engagement
    • Participate in client discovery sessions to gather requirements and present solutions
    • Develop marketing collateral and thought leadership to support sales discussions
    • Build reusable solution components and contribute to the MS solution knowledge base
    Market & Competitive Intelligence
    • Conduct market research and competitor benchmarking to inform solution differentiation.
    • Maintain knowledge of industry trends, emerging technologies, and best practices in managed services.
    Operational & Delivery Alignment
    • Liaise with delivery teams to validate feasibility, cost, and resource implications of proposed solutions
    • Assist in the transition from sales to delivery, including handover documentation and stakeholder alignment
    Expected Skills
    Specific learned abilities or technical skills
    • Strong analytical and problem-solving skills; ability to assess and structure complex solutions
    • Excellent PowerPoint skills, with ability to storyboard and develop executive-ready slides
    • Excellent Excel skills and ability to independently model complex solutions
    • Effective communicator with strong writing and presentation skills
    • Ability to manage multiple priorities under tight deadlines and in a fast-paced environment
    • Experience in managed services, shared services or global business process outsourcing
    • Experience developing proposals for corporate services solutions (Finance, Procurement, HR)
    • Understanding of managed services solutions & pricing structures a plus (FTE-based, output-based, consumption-based)
    Expected Competencies
    Values, behaviors & attitude
    • Can-do attitude and willingness to learn and develop
    • Ability to be agile and thrive in a high pressure environment
    Required Language Skills
    • Proficient in written and spoken English and Arabic
    Minimum Education And Specific Qualification
    • Bachelor's degree in Business , Engineering, Technology, or related field
    Years of
    Experience
    • 4 – 6 years of experience in an international managed services, shared services or global business outsourcing organization or Big 4 firm
    Education (if blank, degree and/or field of study not specified)
    Degrees/Field of Study required:Degrees/Field of Study preferred:
    Certifications (if blank, certifications not specified)
    Required Skills
    Optional Skills
    Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 20 more}
    Desired Languages (If blank, desired languages not specified)
    Travel Requirements
    Available for Work Visa Sponsorship?
    Government Clearance Required?
    Job Posting End Date Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Information Technology
    • Industries Business Consulting and Services

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    Sign in to set job alerts for "Solutions Analyst" roles. Propositions Analyst - Business Banking Products (Emiratized Role) Business Data & AI Analyst(Arabic speaking) Business Analyst - AOS & Airport Systems Digital Transformation / Business Analyst

    Dubai, Dubai, United Arab Emirates 8 hours ago

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    Technical Services Engineer - Propulsion

    Sharjah, Sharjah AirArabia-India (G9IN)

    Posted today

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    Technical Services Engineer - Propulsion

    Date: 1 Aug 2025

    Location: Sharjah, AE

    Country: AE

    Manage, and monitor “Power Plants: Engines and APU Reliability Program” of the airline's and third-party aircrafts.

    Encompasses short/long term maintenance needs and modifications to optimize engines and APUs’ reliability, achieve cost-effective operational dispatch, and ensure fleet readiness and safety. Oversees the implementation through completion of Engines and APUs maintenance programs.

    • Manage the aircrafts’ “Power Plants” technical assessment program daily to support engineering maintenance (Line, Hangar, MCC, hubs), including data collection, performance review, analysis, management reporting, corrective measures, and modifications.
    • Support the Head of Engineering in developing procedures, specifications, and EOS (Engineering Operational Standards) related to the “Propulsion Reliability Program”.
    • Review publications and regulations related to “Propulsion” scope, ensure compliance, and optimize maintenance programs per operational needs and regulatory requirements.
    • Use data and technical reports for root-cause analysis and troubleshooting, identify trends, and conduct investigations. Implement corrective measures and modifications, and incorporate recommendations into the Aircraft Maintenance Program (AMP) with justification.
    • Generate reports on power plant reliability, damages, trends, and maintenance plans in coordination with planning teams.
    • Support MCC, manufacturers, and OEMs by communicating troubleshooting requirements, modifications, and necessary actions.
    • Review Service Bulletins and ADs, evaluate services, and draft Engineering Orders (EOs) for approval and communication to teams.
    • Collaborate with stakeholders like Projects, Warranty, Legal, and Finance on new projects, contracts, and SLAs, including performance reviews and feasibility studies.
    • Manage Engine Shop Visits to monitor process flow and ensure smooth operations per maintenance policies.
    • Monitor engine oil consumption using data from systems like RAL to support ETOPS requirements and control costs.
    • Partner with Finance to settle invoices related to functions.
    • Assist in audit preparations, reviews, and closure of occurrence reports and findings.
    Qualifications (Academic, training, languages)
    • Bachelor's in Aircraft Engineering (Mechanical/Aeronautical) or equivalent; higher diploma or certificates from recognized institutions with relevant experience.
    • Training on engine and APU systems, preferably Airbus 320.
    • Additional certifications in Project Management, Cost Control, Compliance, Budgeting, and Quality Assurance are advantageous.
    • Proficient with technology systems, Microsoft Office, MRO systems, and web search tools.
    • Excellent communication skills for reporting and presentations.
    Work Experience
    • Over 5 years’ experience in the aviation industry, including trainee or post-university experience in airlines or similar roles; experience with Airbus 320 is highly desirable.
    • Knowledge of aircraft airworthiness programs and regulations, such as CAMO requirements.
    • Hands-on experience with power plants and engines, especially CFM56/5B & APIC/GTCP 131-9A APUs.
    • Experience in engine/APU work scoping, shop visit planning, and liaising with manufacturers.
    • Strong understanding of aircraft maintenance systems and their relation to maintenance programs.
    • Familiarity with Civil Aviation Authority regulations, especially GCAA, related to engineering maintenance.
    • Experience in designing and implementing policies, procedures, and manuals.
    • Ability to measure performance against regulations, contracts, and SLAs of technical nature.
    • Exposure to Quality Assurance, Safety, and audit practices.
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    Industry Leading Technical Services Expert

    Dubai, Dubai beBeetechnical

    Posted today

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    Job Description

    Technical Support Specialist Position

    This position is open to highly skilled professionals with expertise in product support and technical services.

    • We are looking for a candidate with strong organizational skills, the ability to work under pressure, and an excellent communication style.
    Key Responsibilities

    The successful candidate will play a crucial role in supporting local fabricators, plants, and contractors. Key responsibilities include:

    • Collaborating with regional teams on project implementation.
    • Providing expert advice to customers on installation, commissioning, and troubleshooting of our equipment.
    • Troubleshooting and resolving complex issues during installations and routine operations.
    • Maintaining high standards of professionalism and integrity while representing our brand.
    • Reporting on site visits, including inspections, installations, and competitor analysis.

    The ideal candidate will possess a degree in an engineering field, have at least 5 years of experience in product support, and be proficient in multiple languages.

    Desirable Qualifications

    A master's degree in mechanical engineering or another technical field would be beneficial.

    Benefits

    We offer a supportive team environment, home office options, and a comprehensive benefits package. The successful candidate will enjoy a local employment contract with opportunities for career growth and professional development.

    Work Environment

    As a leading global company, we value diversity, equality, and inclusion in the workplace. We strive to create a positive and dynamic work environment that fosters innovation, teamwork, and collaboration.

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    Senior Consultant -Global Business Services- Managed Services

    Abu Dhabi, Abu Dhabi KPMG UAE

    Posted 3 days ago

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    Job Description

    Sr. Consultant - Global Business Services (GBS) Consulting, Managed Services and Transformation

    Department: Advisory - Managed Services

    Supervisor / Head of department: Partner

    Supervised function(s): N / A

    Primary Location(s):

    Hierarchical level:

    Grade: D2

    Job Family: Experienced Professional

    OVERALL OBJECTIVE AND RESPONSIBILITIES

    Job purpose:

    KPMG UAE is hiring a Sr. Consultant - Consulting in UAE focusing on Global Business Services (GBS) / Shared Services (SS) Advisory, Managed Services, Transformation and Outsourcing. As a Consultant in KPMG UAE's Advisory practice, you will be responsible for delivering GBS and SSC Advisory Services, Managed Services, Transformation and Outsourcing solutions to our clients across a variety of functional service operations areas. You will also be responsible for solutioning, transition and running outsourced operations across SG&A / Service Operations functions.

    Desired Experience and Expertise:

    KPMG is seeking an individual with 5+ years of experience with a Big 4 or similar organizations. The individual will be expected to demonstrate the following expertise which will form part of their role at KPMG:

    • Finance Expertise: Knowledge and hands-on experience across the following areas in Finance:
      • Good understanding of planning, budgeting and forecasting cycle
      • Good understanding of cost accounting, cost drivers and allocation methodologies
      • Strong accounting skills and understanding of journal entries for billing, accruals / adjustments
      • Experience in accounts reconciliation
    • Shared Services / GBS Programme delivery: Supporting clients with large scale transformation programmes in Shared Services / GBS across strategy, design, setup, transition, transformation and benefits tracking. Key activities include:
      • Support workstreams and/or mid-sized projects on delivery, project planning, budgeting, and quality control
      • Evaluating client's current state and defining a Target Operating Model including design for business processes
      • Conducting functional maturity assessment, benchmarking and strategy development
      • Support in designing target operating models for multifunctional back-office operations, including Finance, HR, IT, Procurement and other SG&A functions
      • Technology-Enabled (inc. Automation and digitization) Finance and back-office function transformation
      • Strong project management skills, with a focus on driving results and delivering projects on time within budget
    • Business and Practice Development: Support Directors and Partners in business development activities including:
      • Supporting in pursuits for target clients
      • Support Proposal development for GBS / Shared Services and Outsourcing Services
      • Collaborate with other KPMG teams to deliver integrated solutions to our clients
      • Support in broader GBS / SS strategy execution including:
        • Support on Thought leadership / white papers on the outsourcing and future of work collaboratively with minimal instructions
        • Research for thought leadership / white papers on relevant topics
        • Supporting in raising market awareness
        • Support in organizing internal and external events
    • Other skills:
      • Excellent written and verbal communication skills to clearly articulate the business challenges and explain proposed solutions
      • Strong analytical / MS Excel, Power BI, Problem Solving skills and Presentation / PowerPoint expertise
      • Strong analytical and problem-solving skills, with a focus on developing innovative solutions to complex business problems.
      • Excellent written and verbal communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders.
      Education & Experience requirements:
      • Bachelor's / Master's degree in a relevant field, such as business, finance, or accounting from a top business school
      • Professional certifications, such as CPA, CMA, PMP, Six Sigma are preferred
      • Minimum of 5 years of relevant consulting experience (Preferably from Big 4 or other large consulting / outsourcing firms)
      Language skills:
      • English: Fluent (Speaking, Reading, Writing, Listening)
      • Arabic: Preferred (Optional Speaking, Writing; Optional Listening)
      Core Skills:
    • Strong decision-maker with quick response time, and sound analytical and research skills
    • Attention to detail and sufficient time management / multi-tasking
    • Strong negotiation and persuasion skills / Solutioning pricing and related skills
    • Strong organization skills / program management / agile management
    • Innovative, self-driven with a sense of ownership and ability to work independently
    • Entrepreneurial mindset with ability to scale up services and run a profitable business

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    Managed Services - Commercial Manager

    Dubai, Dubai PricewaterhouseCoopers

    Posted 4 days ago

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    Job Description

    Line of Service

    Internal Firm Services

    Industry/Sector

    Not Applicable

    Specialism

    IFS Internal Firm Services Other

    Management Level

    Manager

    Job Description & Summary

    Job Summary:

    What does this role aim to achieve in the firm/what impact does the role create.

    The Commercial Manager is responsible for leading pricing and commercial terms related to Managed Services propositions and solutions. The role will encompass financial analysis, pricing scenarios, business case preparations, and the detailing of commercial terms.

    The Commercial Manager will provide expert financial modeling and pricing analysis in the bidding and solutioning environment with active participation in collection and optimisation of cost inputs. The Commercial Manager will work closely with solution leads, SMEs, and other stakeholders and will develop the necessary tools and templates to facilitate solution development.

    Roles and Responsibilities:

    Daily tasks and delivery expectation

    • Lead costing and pricing exercises for Managed Services proposition in accordance with internal policies and guidelines.
    • Review and provide feedback on solutions based on benchmarks and precedents.
    • Create business plans and financial scenarios for Managed Services opportunities.
    • Provide financial insights and analysis to Leadership on an ad-hoc basis as requested.
    • Prepare and maintain financial statement analysis.
    • Provide financial guidance and monitor the financial allocations for Managed Services related investments.
    • Provide insights and analysis to Leadership on budgets and forecast review (KPIs variance analysis, etc.).
    • Liaise closely with MI/reporting team to align on management reports and support in automation such as dashboards.
    • Understand general accounting principles & standards.
    • Monitor contract compliance and adherence to contractual obligations.
    • Identify and mitigate potential risks associated with commercial contracts.
    • Continuously provide guidance and support to teams regarding commercial and contractual matters.

    Includes such other duties that may be assigned to you by your manager.

    Expected Skills:

    Specific learned abilities or technical skills

    • Advanced financial modeling and Excel skills.
    • Presentation skills.
    • Attention to detail.
    • Analytical skills.
    • Communication skills.
    • Time management skills.
    • Knowledge of relevant regulations and accounting standards.
    • Problem-solving skills.
    • Leadership skills.
    • Customer service skills.

    Expected Competencies:

    Values behaviors & attitude

    • Experience in business intelligence, Power BI modelling, and maintenance.
    • Highly IT literate, comfortable operating and learning new systems.
    • Ability to liaise effectively with senior stakeholders and technical teams.
    • Familiarity with data modelling and planning tools.
    • Ability to work independently and in a team environment.

    Required Language Skills:

    Proficient in written and spoken English. Arabic is a plus.

    Minimum Education and Specific Qualification:

    Bachelor's degree in finance, economy, or related field. MBA would be advantageous.

    Years of Experience:

    Minimum of 6 years of professional work experience in a commercial finance or pricing role with a leading firm.

    Travel Requirements:

    Not Specified.

    Available for Work Visa Sponsorship:

    No.

    Government Clearance Required:

    No.

    Job Posting End Date:

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    Managed Services Sales Director

    Dubai, Dubai beBeeDeal

    Posted today

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    Job Description

    Job Overview

    PwC is looking for a skilled professional to support our go-to-market capability in managed services. This role aims to achieve sales growth and create value for clients by shaping and selling managed services solutions.

    The primary purpose of this role is to assist shape and sell managed services to Technology Services clients. You will work closely with our Solutions Lab and experienced Solution Architects, who will support the detailed design of a Managed Service solution (including cost modeling, deal shaping and bid management support).

    This is a fantastic opportunity to contribute to the growth of our Managed Services business. If you have experience in architecting and selling managed services deals in the Technology sector, we want to hear from you!

    Key Responsibilities:

    • Achieve sales growth by identifying priority opportunities and clients.
    • Build relationships and develop new relationships with c-suite level clients and internal stakeholders.
    • Originate sales opportunity and work with Solutions team and LoS to shape the proposition and the solutions for the clients.
    • Work with the business to take new Managed Services solutions to market.
    • Generate and develop opportunities through to closure of a sale.
    • Leverage the support of the broader Managed Services Solutioning capability to build compelling go-to-market solutions.
    • Identify opportunities for cross-selling across existing engagements and client portfolios.

    Required Skills and Qualifications:

    • Experience in architecting and selling of managed services deals in the Technology sector.
    • Proven ability in origination of managed services opportunities.
    • Strategic thinker who can work with key accounts across the Technology sector and identify opportunities to shape and sell managed services.
    • Experience in the end-to-end pursuit process from deal identification through to closing sales.
    • Collaborative skills to work across multi-disciplinary teams.
    • Ability to influence senior stakeholders, including challenging when necessary.
    • Deliver commercial and business performance results at pace.

    Benefits:

    • Strong communication skills and ability to build trusted relationships.
    • Domain knowledge to lead conversations and create thought leaderships.
    • Executive level presence and influence.
    • Negotiation skills.
    • Business and commercial acumen.
    • Agility between complex deals and simplification of messages.

    Preferred Qualifications:

    • Outsourcing and/or large complex sales management and business development experience is essential.
    • 1-5+ years of experience in outsourcing or managed services sales and solutioning, with at least 5 of those being in the Technology Services sector.

    Location: Dubai, United Arab Emirates

    Language: Proficient in written and spoken English. Arabic is a plus

    Salary Range: AED 120,000 - AED 180,000 per annum

    Currency: AED

    This advertiser has chosen not to accept applicants from your region.
     

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