What Jobs are available for IT Support Manager in the United Arab Emirates?

Showing 46 IT Support Manager jobs in the United Arab Emirates

Information Technology

Abu Dhabi, Abu Dhabi MAGAS International

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Overview

Requirement : looking For Retailers in GCC

Product

BIOTEMP - A Fascial Biometric DeviceIt is contactless Face recognition with build-in temperature recording. It performs facial recognition and temperature screening in about a second. It is also capable of recognizing while a mask is worn. Recognizing and alerting abnormal or high temperatures.Key Features:BIOTEMP takes about a second for facial recognition and temperature screening.It can perform facial recognition while wearing a mask.High temperature notification on screen with an alarm.20,000 Facial profiles can be registered.Being contactless facial recognition & temperature screening solution, it would reduce infections.Has WiFi capability.What is included in the Kit:Hardware: BIOTEMP Device (Incudes 8-inch facial recognition dual camera).First year annual subscription of software/subscription fees.Professional Services: Installation & setupUser TrainingDeal:Looking for Retailers in GCC.Download the brochure & connect with MAGAS ( ) for more details.Validation by Singapore GovernmentThe InfoComm Media Development Authority (IMDA), a statutory board of the Singapore Government, under the Ministry of Communications and Information,has pre-approved BioTemp solution under the prestigious "SME's Go Digital" Program.

Key Features
  • BIOTEMP takes about a second for facial recognition and temperature screening.
  • It can perform facial recognition while wearing a mask.
  • High temperature notification on screen with an alarm.
  • 20,000 Facial profiles can be registered.
  • Being contactless facial recognition & temperature screening solution, it would reduce infections.
  • Has WiFi capability.
What is included in the Kit
  • Hardware: BIOTEMP Device (Includes 8-inch facial recognition dual camera).
  • First year annual subscription of software/subscription fees.
  • Professional Services: Installation & setup
  • User Training
Deal & Contact

Deal:Looking for Retailers in GCC.

Download the brochure & connect with MAGAS ( ) for more details.

Validation

Validation by Singapore Government The InfoComm Media Development Authority (IMDA), a statutory board of the Singapore Government, under the Ministry of Communications and Information, has pre-approved BioTemp solution under the prestigious "SME's Go Digital" Program.

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Executive Support Manager

Dubai, Dubai adidas

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Job Description

We are seeking an experienced Executive Assistant to provide comprehensive and strategic support to the Managing Director of Emerging Markets.

This role sits at the center of a vibrant, fast-paced, and multicultural region. You will anticipate needs, manage sensitive information with discretion, and represent the Managing Director with professionalism and integrity. Acting as a trusted partner, you will enable the MD to focus on strategic priorities while ensuring that every interaction and engagement reflects the excellence and values of adidas Emerging Markets.

Key Responsibilities: Calendar & MD Priorities Management
  • Full ownership of the MD’s calendar across local, regional and Global engagements
  • Anticipate and manage priorities, schedule changes, and meeting preparations with efficiency and discretion
  • Develop, Manage and Execute MD focused initiatives aligned with the Emerging Markets Calendar priorities
  • Facilitate MD offsites, meetings and travel , with duties including advance agenda prep, arranging complex travel logistics and relevant travel information and communication of expectations to respective stakeholders
  • Optimize time management of MD with complex time zones
Travel & Logistics (T&E)
  • Plan and manage complex, multi-destination travel arrangements (flights, hotels, visas, transportation)
  • Coordinate itineraries and logistics for internal visitors and ensure seamless execution
  • Track travel budgets, negotiate with vendors, and ensure cost-effectiveness
  • Comprehensive understanding of Travel Policy and Expenses
  • Promote sustainable and responsible travel practices across all Emerging Markets
  • Strong partnership with Global Travel Management and Risk teams as well as dedicated Travel Agency
Administrative & Confidential Support
  • Handle sensitive and confidential information with the utmost discretion and professionalism
  • Draft, edit, and review correspondence, presentations, and internal/external communications on behalf of MD
  • Maintain and update MDs databases, reports, and documentation with accuracy
  • Provide PA support to MD ensuring seamless coordination between professional and personal commitments
Stakeholder & Office Coordination
  • Serve as the central liaison between the MD and all functional, market and Global leaders
  • Coordinate external meetings and follow-ups with key partners and stakeholders
  • Support alignment across leadership teams, ensuring calendar and meeting schedules reflect strategic business priorities and anticipated needs
  • Lead and manage cross-functional projects and initiatives on behalf of the Executive Office, supporting planning, execution, and delivery across Emerging Markets
  • Facilitate efficient decision-making, driving organizational alignment, and overseeing projects and initiatives.
  • Collaborate closely with department heads and the EM Executive Assistant community to ensure efficiency, consistency, and alignment across all projects, market visits and meeting arrangements
  • Strong interpersonal and communication skills, fostering collaboration and alignment across diverse teams
  • Skilled at influencing and engaging stakeholders across multiple functions and regions, both internal and external
VIP Visits & Event Management
  • Coordinate high-level visits and internal events, managing agendas, logistics, and participant experience
  • Liaise with venues, suppliers, and partners to ensure smooth execution of events.
  • Work closely with NTP, legal and events management team for compliance delivery on all events
  • Project lead and manage end to end operations for MD offsites and conferences
Expense Management
  • Manage Concur claims and related expense processes with accuracy and timeliness
  • Comprehensive understanding and execution of T&E Policy
  • Anticipate needs, flag issues early, and bring solutions before problems arise
  • Maintain composure and professionalism under pressure, acting as a stabilizing and reliable partner
Managerial responsibilities
  • Support performance evaluation processes by coordinating SLT feedback and development planning for Executive Assistant Hub team (e.g., 90-day plans, MYBEST PS)
  • Provide guidance and mentorship to EA team, fostering collaboration, growth and creating path of succession
  • Coordinate and manage the Emerging Markets Executive Assistant community to promote best practices, knowledge sharing, effective communication and process improvements
  • Facilitate clear and consistent communication within the EA Community across all markets
Key Relationships:
  • Managing Director Emerging Markets
  • Emerging Markets Senior Leadership HUB Team (HR, BD, Finance, Comms, Brand, Supply Chain, Retail)
  • Emerging Markets General Managers
  • Emerging Markets Executive Assistants Community
  • Global Board assistants and other Global BU EAs
  • External client stakeholders
  • Vendor managements and relations
Profile, Skills and Abilities:
  • Proven experience supporting C-level or senior executives in a multinational, fast paced and dynamic environment
  • Strong leadership and project management skills
  • Exceptional organizational ability and attention to detail, with the capacity to manage multiple complex priorities simultaneously
  • Excellent interpersonal, communication, and facilitation skills, with a collaborative and culturally aware mindset
  • Proven ability to build trust and alignment across diverse teams and regions
  • High degree of discretion, professionalism, and integrity in handling confidential information
  • Strong problem-solving and decision-making abilities, demonstrating a proactive “can-do” attitude.
  • Skilled in stakeholder coordination, networking, and relationship management
  • Proven ability to streamline administrative processes and drive operational efficiency
  • Technically proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, MS Teams), Concur, and SuccessFactors.
  • Emotionally intelligent and a strong team spirit
  • Previous experience working across complex time zones or within the travel industry is a plus
  • Fluent in English; additional languages are an advantage.
Qualifications:
  • 5 years+ experience supporting C-level or senior leadership
  • Experience working in Emerging Markets Countries is a plus.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need.
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

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Commercial Contracts Support Manager

KBR

Posted 11 days ago

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Job Description

Title:
Commercial Contracts Support Manager
Job DescriptionJob Title: Commercial Contracts Support ManagerCompany: KBR-Abu DhabiProject: Water Transmission SchemeLocation: Abu DhabiExperience Required: 15+ yearsEmployment Type: Full-time, ContractAbout Company"Belong, Connect, Grow, with KBR!The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."Kindly Note: We are currently in a stage bidding for a Water Transmission project and are optimistic about being awarded with the contract. In preparation, we have initiated the process of reviewing, shortlisting, and interviewing potential candidates to ensure readiness. Upon confirmation of the project being awarded, we will begin mobilizing the selected candidates to commence project execution.Job PurposeThe Engineering Project Controls Manager will oversee the Water Transmission Scheme`s contract administration, contract compliance, claims management and dispute resolution.This is a PMC role, and there will be multiple Supervision Consultants and EPC`s appointed directly by the Client. This role involves strategic planning, resource management, and collaboration with various stakeholders to meet project objectives, timelines, and budget constraints.Job Responsibilities- Provide commercial and contractual support across all project lots.- Monitor contract compliance, addressing deviations with DELIVERY CONTRACTORS and SUPERVISION CONSULTANTS.- Assist in contract negotiations, claims management, and dispute resolution.- Prepare and review financial and commercial reports, ensuring accuracy and compliance.Qualifications and Experience
+ Degree in Engineering, Law or Quantity Surveying. MRICS or equivalent certification is preferred.
+ 15+ years of contracts administration experience in large infrastructure projects
Technical Skills
+ Proficiency in Primavera P6, MS Project, and cost control software
+ Proficiency in contract management software (e.g. Oracle Primavera Unifier).
Soft Skills
+ Exceptional leadership and team management abilities.
+ Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels.
+ Strong problem-solving and decision-making skills.
+ Ability to work under pressure and manage multiple priorities effectively.
+ A proactive approach to risk management and conflict resolution.
+ Negotiation and stakeholder management.
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Customer Success & Support Manager

Dubai, Dubai Casabot

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Dubai, United Arab Emirates | Posted on 08/24/2025

CASABOT is the AI-powered home automation platform that transforms any space into an intelligent, intuitive environment. Seamlessly connecting devices across brands, CASABOT eliminates complexity and guesswork—no apps, no commands, just effortless automation. Whether for homes, hotels, or commercial spaces, CASABOT delivers luxury-level technology with unmatched simplicity, real-time support, and smart energy management—designed to enhance daily living and future-proof properties.

Job Description

About the Role

As CASABOT’s Customer Success & Support Manager, you’ll be the voice of our customers—ensuring they not only love our product but also feel empowered using it. You’ll lead onboarding, ongoing engagement, and technical support across residential, commercial, and hospitality clients, playing a critical role in customer retention and satisfaction.

  • Own and improve the customer lifecycle from onboarding to renewal.
  • Deliver exceptional technical and non-technical support through chat, phone, and email.
  • Build scalable onboarding and training processes.
  • Manage and mentor support engineers and success agents.
  • Monitor and report on customer health scores and satisfaction metrics.
  • Act as the internal voice of the customer—partnering with Product and Engineering on feature feedback and issue resolution.
  • Lead implementation of customer self-service resources and knowledge bases.
  • Handle escalations and critical customer issues with urgency and empathy.
  • Collaborate with Sales and Account Management on upsells and renewals.
Requirements

Customer Success & Relationship Management

  • 5+ years of experience in Customer Success or Support roles, preferably in SaaS, IoT, or Smart Home/PropTech
  • Proven track record in reducing churn and increasing customer satisfaction
  • Experience with customer journey mapping and lifecycle strategy

Technical Proficiency

  • Familiarity with smart home ecosystems (Zigbee, Z-Wave, Matter, Wi-Fi, etc.)
  • Ability to understand and communicate technical concepts to non-technical users
  • Experience with support ticketing systems (e.g., Zendesk, Freshdesk)
  • Exceptional communication and interpersonal skills
  • Customer-first mindset with a high emotional intelligence
  • Experience hiring, coaching, or managing support/success teams

Tools & Systems

  • CRM (HubSpot, Salesforce, or similar)
  • Project management tools (Asana, Notion, Trello)

Nice to Have

  • Experience in pre-launch or startup environments
  • Familiarity with AI or automation platforms
  • Multilingual capabilities (especially Arabic, German, French or Italian)
Help shape the future of AI-powered smart living
  • Work with a global, mission-driven team
  • Remote-friendly culture with flexible hours
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Sponsor Support Manager (US)

Dubai, Dubai INTO University Partnerships

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INTO University Partnerships Dubai, United Arab Emirates Recruitment (RO)

Company Description

INTO’s mission: Transforming international student academic and career success through exceptional university partnerships.

Position

US Sponsor Support Manager

Location:Dubai (Hybrid with Occasional Travel)

Contract: Permanent

At INTO, we are passionate about creating pathways for international students to achieve their educational dreams. As part of our Global Recruitment Unit, the US Sponsor Projects team plays a vital role in growing sponsored enrolments to our US university partners. We are now seeking a US Sponsor Support Manager to join our dynamic team, working from our University Access Centre in Dubai with the flexibility of a hybrid work environment.

This role is all about connection, collaboration, and impact. Reporting to the US Recruitment Director for MEA & Global Sponsors, you will be a key player in supporting every stage of the sponsored student recruitment journey. You’ll work closely with regional offices, admissions teams, university centres, and sponsors, building strong relationships and ensuring a seamless experience from the first application right through to enrollment.

Your day-to-day will be varied and rewarding. You might be supporting the pipeline of sponsored student applications, providing updates and reports to embassies and cultural offices, or researching market intelligence to strengthen our recruitment strategies. You’ll also be engaging with key agents who specialise in sponsored student recruitment, helping to build trust and maximise enrolments. Your role will require creativity, organisation, and exceptional communication skills, as you’ll often act as a bridge between students, sponsors, and colleagues across the INTO network.

You will also have the opportunity to design and implement effective reporting processes, ensuring that sponsors are kept up to date on student progress. By becoming a subject matter expert on sponsor requirements, you will help us not only meet expectations but also strengthen our reputation for delivering outstanding service. Occasionally, you may travel within the region to represent INTO at events, supporting recruitment efforts and deepening our partnerships.

We are looking for someone who is proactive, detail-oriented, and passionate about education. A team player who thrives in a global environment, you will bring an open and inclusive mindset, along with the ability to communicate effectively across different cultures. Experience with sponsor-funded student recruitment or higher education would be an advantage, as would knowledge of Salesforce, but above all we value enthusiasm, adaptability, and a genuine commitment to student success.

At INTO, you’ll be part of a team that celebrates diversity, encourages professional growth, and works together to make a real difference. Based in our Dubai office, you’ll have the flexibility to balance in-person collaboration with hybrid working, while being part of a global community united by a shared purpose.

If you’re ready to take on a role where every day brings the chance to shape futures and strengthen international partnerships, we’d love to hear from you.

Requirements

We are committed to creating a diverse and inclusive environment and encourage candidates of all backgrounds and experiences who believe they are suitable for the role to apply. All applications will be reviewed and will receive a response.

Other information

We Grow Together

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together

We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees on any grounds. We select the best person for the job and all recruitment decisions will be made objectively.

INTO University Partnerships is committed to the welfare of our students receiving education at our Centres. This reflects the emphasis at INTO of supporting the well-being of our student and employee community. As part of our commitment to this, applicants are asked to note that relevant local pre-employment checks will be conducted.

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Commercial Contracts Support Manager

Abu Dhabi, Abu Dhabi KBR, Inc

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Commercial Contracts Support Manager page is loaded# Commercial Contracts Support Managerlocations: Abu Dhabi, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: R **Title:**Commercial Contracts Support Manager# **Job Description**# **Job Title:** Commercial Contracts Support Manager **Company:** KBR-Abu Dhabi **Project:** Water Transmission Scheme **Location**: Abu Dhabi **Experience Required:** 15+ years# **Employment Type:** Full-time, Contract# **About Company**# *"Belong, Connect, Grow, with KBR!*# # The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.# # KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."# # ***Kindly Note***: We are currently in a stage bidding for a Water Transmission project and are optimistic about being awarded with the contract. In preparation, we have initiated the process of reviewing, shortlisting, and interviewing potential candidates to ensure readiness. Upon confirmation of the project being awarded, we will begin mobilizing the selected candidates to commence project execution.***# # **Job Purpose**# The Engineering Project Controls Manager will oversee the Water Transmission Scheme`s contract administration, contract compliance, claims management and dispute resolution.# # This is a PMC role, and there will be multiple Supervision Consultants and EPC`s appointed directly by the Client. This role involves strategic planning, resource management, and collaboration with various stakeholders to meet project objectives, timelines, and budget constraints.# # **Job Responsibilities**# • Provide commercial and contractual support across all project lots.# • Monitor contract compliance, addressing deviations with DELIVERY CONTRACTORS and SUPERVISION CONSULTANTS.# • Assist in contract negotiations, claims management, and dispute resolution.# • Prepare and review financial and commercial reports, ensuring accuracy and compliance.# # **Qualifications and Experience*** # Degree in Engineering, Law or Quantity Surveying. MRICS or equivalent certification is preferred.* # 15+ years of contracts administration experience in large infrastructure projects# # **Technical Skills*** # Proficiency in Primavera P6, MS Project, and cost control software* # Proficiency in contract management software (e.g. Oracle Primavera Unifier).# # **Soft Skills*** # Exceptional leadership and team management abilities.* # Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels.* # Strong problem-solving and decision-making skills.* # Ability to work under pressure and manage multiple priorities effectively.* # A proactive approach to risk management and conflict resolution.* # Negotiation and stakeholder management.#* **We Value Our People –** We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.* **We Deliver –** We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.* **We Are People of Integrity –** We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work, and our people is good for business.* **We Empower –** We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.* **We Are a Team of Teams –** We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company. #J-18808-Ljbffr
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Information Technology Intern-MEA

Dubai, Dubai Marriott

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Job Description

**Additional Information**
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you-ll be better prepared to pursue opportunities post graduation. Here-s to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world-s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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About the latest It support manager Jobs in United Arab Emirates !

Ministry of Information Technology

Dubai, Dubai Karachistartups

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Discover moreSheikh Khalifa Specialty HospitalBuy vitamins and supplementsHMS Al Garhoud HospitalteachingBalochistan JobsCanadian Specialist HospitalSheikh Shakhbout Medical CityDubaiDubai’s**Ministry of Information Technology**Discover moreDubaiSheikh Khalifa Specialty HospitalSheikh Shakhbout Medical CityHMS Al Garhoud HospitalBuy vitamins and supplementsCanadian Specialist HospitalBalochistan JobsteachingDubai’s| **D**epartment | Ministry of Information Technology and Telecommunication | Experience | 0 – 5 years | Location | All Pakistan | Education | Middle, Matric, Intermediate, Graduation, Master’s |* Project Director* Director – Innovation* Director – HRD / Skills* Director – Seed / Funding* Director – AICU* Joint Director – Innovation* Joint Director – HRD / Skills* Joint Director – Seed / Funding* Joint Director – AICU* Manager – Finance & Procurement* Manager – Admin & HR* Assistant Director Project Support* Office Assistants* Support Staff1. Fill out the online application form with accurate details.2. Upload all required documents, such as CNIC, academic certificates, and recent photographs.3. Double-check the information and submit your application.4. Carefully review the job advertisement and confirm your eligibility, including age, education, gender, and other requirements.5. Ensure your application, whether online or manual, is submitted before the last date: **08 September 2025**. Late applications will not be considered. #J-18808-Ljbffr
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Agent, Information Technology Helpdesk

Dubai, Dubai Kerzner International

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About the role

As an IT Helpdesk Agent, you will be a key member of the IT Service Desk team, supporting both Atlantis The Palm and Atlantis The Royal. You will provide consistent, high-quality first-level IT support for colleagues and guests, ensuring smooth day-to-day technology operations across the resorts.

Your responsibilities will include logging, troubleshooting, and resolving IT-related incidents, performing user onboarding and offboarding, managing incident workflows, escalating where necessary, and delivering support across all levels of the organization. You will also work closely with Global IT on enterprise applications, remote support, and potential cyber security matters while maintaining professionalism and discretion.

About you

You are a detail-oriented, service-driven IT professional with at least one year of IT support or service desk experience. You have strong knowledge of Microsoft products, experience with Active Directory, Azure AD, or similar tools, and familiarity with user account management, onboarding/offboarding, and Microsoft licensing. You have a basic understanding of networking concepts and are experienced with ITIL processes and ticketing tools such as ServiceNOW, ServiceDesk Plus, or JIRA. You are confident supporting users at all organizational levels, flexible to work rotational shifts, and skilled in using remote support tools such as Dameware, Manage Engine Endpoint Central, or RDP. Professionalism, adaptability, strong problem-solving, and communication skills are essential to thrive in this role.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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Franchise Hotel - Information Technology Associate

IHG

Posted 11 days ago

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Job Description

_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ .
_By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ .
**About Us**
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
**Your day to day**
**Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To keep things running smoothly, we're searching for a proactive and passionate IT Coordinator to make sure our computers are installed properly, working efficiently and safe from any cyberthreats. Sound familiar?**
**Every day is different, but you'll mostly be:**
**● Being a trusted contact for servicing our computer hardware and making sure systems are installed properly and working efficiently**
**● Keeping up to date with all our approved systems and technology - from LAN to POS**
**● Logging hardware and software performance, maintaining technical documentation and compiling system reports**
**● Administering user IDs and passwords**
**● Safeguarding our IT infrastructure against cyberthreats**
**What we need from you**
**● Diploma or Vocational Certificate in Computer Science, IT or related field**
**● 1 years' related experience with computer set-up and troubleshooting**
**● Working knowledge of networks and operating systems and databases**
**● Strong analytical and problem-solving skills**
**● Knowledge in PCI DSS (Payment Card Industry Data Security Standards)**
**● Great communication skills**
**● You'll be a team player, proactive, responsible, hardworking and able to work under pressure**
**What we offer**
**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**So, join us and you'll become part of our hotel family.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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