247 IT Support Specialist jobs in the United Arab Emirates

Job Overview

Seeking a highly skilled and customer-focused Support Engineer to deliver exceptional technical support and service to clients.

The primary responsibility of this role is to provide reliable and efficient response to first-level production support calls and installation tasks.

This position requires experience in print shop environments and large-scale production printing equipment.

The successful candidate will work closely with the Field Support Team to ensure seamless technical support and high levels of client satisfaction.

• Degree in Electrical, Electronics, or Computer Engineering is required.
• Ability to use a multi-meter for electrical troubleshooting and interpret electrical schematics.
• Strong understanding of computer systems, networking, color theory, and related software applications.
• Prior hands-on experience with Konica Minolta production printers and office equipment is highly preferred.
• Excellent customer-facing, interpersonal, and communication skills.
• Effective time management and ability to prioritize tasks efficiently.
• Excellent analytical and troubleshooting skills with logical approach.

Main Responsibilities:

• Deliver exceptional service and technical support to clients.
• Handle technical diagnostics, troubleshooting, software loads, installations, and retrofits on production print devices.
• Perform comprehensive maintenance activities on assigned equipment.
• Act as primary point of contact for assigned clients, managing all service needs and AR.
• Support colleagues by sharing technical knowledge and adhering to internal repair policies and procedures.

Are you passionate about delivering exceptional technical support and ensuring smooth operations? Do you have a strong background in IT and a keen eye for detail?

We are seeking an experienced IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing timely and effective technical support to employees across the organization.

• Provide Level 2 onsite and remote support for Windows, Mac, and Linux systems.
• Handle tickets on the service desk and ensure their resolution within defined SLAs.
• Collaborate with the team to resolve complex technical issues and provide expert guidance.

• Strong technical background with at least 3 years of experience in IT support.
• Proficiency in Active Directory user provisioning and migrations.
• Experience with Helpdesk ticketing systems such as ZenDesk or ServiceNow.
• Advanced knowledge of networking concepts and desktop/server operating systems.

• Competitive tax-free salary.
• Annual air ticket allowance.
• Employee discounts at multiple vendors across the emirates.
• Rewards & Recognitions.
• Learning & Development.

Bayut and dubizzle is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Overview

This role is focused on providing top-notch technical support to clients, ensuring their IT systems run smoothly and efficiently. The ideal candidate will have a strong background in Information Technology or Computer Science, with relevant certifications like ITIL.

Key Responsibilities:

• Deliver prompt and accurate technical assistance via phone, email, or chat.
• Identify and troubleshoot software and hardware issues, collaborating with internal teams as needed.
• Document technical knowledge and share it with the team to ensure continuity and consistency.
• Analyze and resolve complex technical problems, escalating them when necessary.
• Maintain accurate records of all technical issues, ensuring timely resolution and follow-up.

About Us

We are seeking a skilled IT professional who can work effectively in a fast-paced environment, managing multiple priorities and deadlines. If you have a passion for delivering exceptional customer service and staying up-to-date with the latest technology trends, we want to hear from you!

We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience in handling CCTV, ANPR, Access Control Systems, and Video Management Software (VMS), with certification in Hikvision VMS and hands-on product experience.

Responsibilities

• Provide technical support and troubleshooting for CCTV, ANPR systems, Access Control Systems, and Video Management Software.
• Provide operation and maintenance services to clients, ensuring the optimal performance of their systems.
• Handle multiple support requests simultaneously, prioritizing tasks based on urgency and impact.
• Utilize hands-on experience with Hikvision products to assist in installation, configuration, and maintenance of surveillance and security solutions.
• Collaborate with internal teams and external partners to ensure seamless integration of technologies.
• Conduct training sessions for end-users on system operation and maintenance.
• Document and escalate technical issues as necessary to ensure timely resolution.
• Conduct regular system inspections and audits to identify potential issues and proactively address them.
• Stay up to date with the latest developments in Hikvision products and solutions and maintain strong product knowledge.

Requirements

• Minimum of 4-5 years of experience in technical support, preferably in electronic security systems.
• Proven expertise in ANPR, Access Control Systems, and Video Management Software.
• Hands-on experience with Hikvision products and certification in Hikvision VMS.
• Proficiency in CAD software (e.g., AutoCAD) for creating and interpreting system layouts and drawings.
• Experience with parking guidance systems is a plus.
• Experience designing and executing complex PoC demonstrations for security or smart-city solutions is advantageous.
• Familiarity with AI technologies will be an added advantage.
• Ability to work independently with minimal supervision, while also collaborating effectively with team members and other stakeholders.
• Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Exceptional troubleshooting skills, with a systematic approach to problem-solving.
• Proven ability to handle multiple issues simultaneously and prioritize tasks effectively.
• Strong coordination and interpersonal skills, with the ability to work effectively across different teams and departments.
• UAE driving license and willingness to travel across the UAE for on-site support.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

• Manage the order to cash process for Complex component, Project, Field Service, and Service Operations Orders from order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping, and Customer Invoicing).
• Provide customer support during the process: order status, delivery date. Purchase, control, and prepare supplier's shipping documents.
• Coordinate export & import activities: documentation, logistics, customs clearance.
• Handle suppliers database.
• Maintain backlog and WIP.
• Administer claims.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit for a role. To help us achieve this, we apply Pymetrics assessments, and upon application, you will be invited to play the assessment games.

Are you looking for an exciting opportunity to support a dynamic sales team in providing exceptional service to our customers? As a Sales Support Specialist at Rentokil Initial, you will play a crucial role in facilitating sales processes and ensuring the highest level of customer satisfaction.

Your Responsibilities:

• Provide administrative support to the sales team, ensuring efficient workflow and execution of sales processes.
• Assist in preparing sales proposals, quotes, and contracts, ensuring accuracy and timeliness.
• Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions.
• Maintain up-to-date customer records and sales activity in CRM systems.
• Collaborate with various departments to resolve customer issues and enhance service delivery.
• Support the sales team in achieving targets by analyzing sales data and providing reporting insights.
• Engage in continuous learning to improve sales processes and enhance customer engagement.

Requirements

Qualifications:

• Proven experience in sales support or a similar administrative role.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM software (e.g., Salesforce) is preferred.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills, with a focus on customer service.
• Detail-oriented with a proactive approach to problem-solving.
• A high level of professionalism and ability to work in a fast-paced environment.

Key Competencies:

• Team Collaboration: Ability to work effectively within a team to achieve common goals.
• Customer Focus: Commitment to delivering exceptional service to all customers.
• Analytical Skills: Ability to analyze data and derive actionable insights.
• Adaptability: Willingness to learn and adapt to changing business needs.

Chez ABB, nous aidons les industries à se surpasser - en réduisant leur consommation et en les rendant plus propres. Ici, le progrès est une exigence - pour vous, votre équipe et le monde. En tant que leader du marché mondial, nous vous donnerons ce dont vous avez besoin pour y parvenir. Ce ne sera pas toujours facile, il faut du courage pour grandir. Mais chez ABB, vous ne serez jamais seul. Run what runs the world.

Ce poste est placé sous l'autorité de :

Responsable des ventes de services

What we believe in: At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

Your Role and Responsibilities

Supporting front end service sales team at UAE and its associated countries with professional back-end support for MOSE-Motors & Drives services & being the technical go-to person for internal and external customers for detailed technical inquiries to ensure effective support and strategic formulation of ABB’s value proposition.
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. - Work model: onsite

• Supports the local MOSE Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers related to motors and drives service portfolio.
• Prepares and supports the preparation of technical and commercial offers based on customer specifications, local business and feeder factory indications, and Sales organization directives.
• Analyzes customer needs and competitor offers through market information and sales data.
• Performs lost proposal analysis, identifies potential causes, and recommends future actions in cooperation with the Sales team and local business to improve results.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

• 5+ years of experience
• Comprehensive technical understanding of a) Low Voltage Motors & Drives, b) Medium Voltage Motors & Drives – for ABB and competitors to support highly competitive and complex 3rd party replacement business
• Understanding of commercial terms and conditions – defend and negotiate profitable and risk-free contracts as per ABB guidelines
• Good team player.
• ABB Factory tools – MotSize, Drive Size, Cuusamo, DIB, BOL, Drive smart etc.
• Preferably some knowledge about drive-motor communication protocols to support the development of power train and ABB Ability offerings.
• Strong understanding of motors & drives as a system
• Relentless ownership, dedication, and thoroughness. Going the extra-mile and showing devotion for the mission.

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

From well-being to retirement, ABB offers benefits that support every stage of your career.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Nous apprécions les personnes d'horizons différents. Cela pourrait-il être votre histoire? Postulez dès aujourd'hui ou visitez le site pour en savoir plus sur nous et découvrir l'impact de nos solutions à travers le monde.

Are you looking for an exciting opportunity to support a dynamic sales team in providing exceptional service to our customers? As a Sales Support Specialist at Rentokil Initial, you will play a crucial role in facilitating sales processes and ensuring the highest level of customer satisfaction.

Your Responsibilities:

• Provide administrative support to the sales team, ensuring efficient workflow and execution of sales processes.
• Assist in preparing sales proposals, quotes, and contracts, ensuring accuracy and timeliness.
• Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions.
• Maintain up-to-date customer records and sales activity in CRM systems.
• Collaborate with various departments to resolve customer issues and enhance service delivery.
• Support the sales team in achieving targets by analyzing sales data and providing reporting insights.
• Engage in continuous learning to improve sales processes and enhance customer engagement.

Qualifications:

• Proven experience in sales support or a similar administrative role.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM software (e.g., Salesforce) is preferred.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills, with a focus on customer service.
• Detail-oriented with a proactive approach to problem-solving.
• A high level of professionalism and ability to work in a fast-paced environment.

Key Competencies:

• Team Collaboration: Ability to work effectively within a team to achieve common goals.
• Customer Focus: Commitment to delivering exceptional service to all customers.
• Analytical Skills: Ability to analyze data and derive actionable insights.
• Adaptability: Willingness to learn and adapt to changing business needs.

• Assist the sales head in managing and maintaining customer accounts.
• Prepare and process sales orders, quotes, and invoices.
• Coordinate with internal departments (e.g., Lab, logistics, finance, marketing) to ensure timely delivery of products and services.
• Maintain and update CRM systems with accurate customer and sales data.
• Handle customer inquiries, resolve issues, and provide after-sales support.

• Generate reports on sales metrics and performance for management review.
• Support the preparation of sales presentations, proposals, and contracts.
• Track inventory levels and liaise with supply chain to manage product availability.
• Schedule meetings, calls, and demos between clients and sales representatives.