2 IT Teams jobs in the United Arab Emirates
Microsoft "Teams" Trainer - UAE
Posted today
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Job Description
We are looking for an experienced trainer to deliver a Microsoft "Teams" program to one of our clients in the UAE. Minimum required experience is 10 years in IT, Productivity Solutions and IT delivery. Microsoft Teams certification is a mandatory requirement.
The scope of the assignment won't be limited to the training delivery as we may have additional consultancy support to follow up.
Module 1: Introduction- Microsoft Teams Overview
- Accessing Teams Via Web-browser
- Teams Mobile App
- Teams Desktop App
- Signing in to Teams
- The Teams Interface
- Creating Teams
- Managing Teams
- Private Chats
- Audio and Video Calls
- Mention @ Someone
- Search for Messages, or People
- Creating, Managing and Deleting Channels
- Channel Conversations
- Editing and Deleting Conversations
- Replies to Conversations
- Meeting in a Channel
- Add a Tab in a channel
- On-Demand Meetings
- Scheduling Meetings
- Team Rooms
- Meeting Controls and General Settings
- Live Events
- Sharing Files
- Work with Files
- Edit Files in Teams
- Search for Files
- Find Your Personal Apps
- Adding Apps to Channels
- Changing Your Current Status
- Changing Your General Settings
- Configuring Notifications
- Adding Profile Picture
Location: UAE
#J-18808-LjbffrProject Manager - CISCO to Microsoft Teams Migration
Posted 4 days ago
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Job Description
Join to apply for the Project Manager - CISCO to Microsoft Teams Migration role at Dicetek LLC
Project Manager - CISCO to Microsoft Teams MigrationJoin to apply for the Project Manager - CISCO to Microsoft Teams Migration role at Dicetek LLC
Job Summary: We are seeking an experienced Project Manager to lead the migration of our telephony infrastructure from CISCO IPT (Internet Protocol Telephony) systems to Microsoft Teams Telephony. The ideal candidate will have a strong background in project management and telephony systems, with understanding on IVR, call recoding tech stack and security. Additional preference will be given to candidates who have had hands-on experience in deploying and managing Microsoft Teams Voice solutions. Specifically within the UAE.
Key Responsibilities
- Project Planning and Execution: Develop and manage project plans, timelines, and budgets for the migration project.
- Stakeholder Management: Collaborate with internal stakeholders, including IT, operations, and end-users, to ensure smooth transition and minimal disruption.
- Technical Oversight: Oversee the technical aspects of the migration, ensuring compatibility and integration with existing systems.
- Risk Management: Identify potential risks and develop mitigation strategies to address them.
- Training and Support: Coordinate training sessions for end-users and provide ongoing support during and after the migration.
- Vendor Coordination: Work closely with vendors and service providers to ensure timely delivery and implementation of required services and equipment.
- Documentation: Maintain comprehensive project documentation, including plans, progress reports, and post-migration evaluations.
- Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience: Minimum of 5 years of project management experience, with at least 2 years in telephony or IT infrastructure projects.
- Certifications: PMP, PRINCE2, or similar project management certification preferred.
- Direct Routing and SBC Configuration: Expertise in configuring Direct Routing with Session Border Controllers (SBCs) to enable PSTN connectivity.
- Call Management Features: Familiarity with Teams’ call management features, including call queues, auto attendants, and voicemail integration.
- Integration with Existing Systems: Ability to integrate Microsoft Teams
- Network Readiness Assessment: Experience in conducting network assessments to ensure optimal performance of Teams Telephony, including bandwidth requirements and QoS (Quality of Service) configurations.
- User Provisioning and Licensing: Knowledge of user provisioning processes and Microsoft 365 licensing models specific to Teams Telephony.
- Collaboration with Managed Service Providers: Capability to work with UAE service providers offering managed services to ensure seamless implementation and ongoing support.
- Familiarity with SIP (Session Initiation Protocol), call routing, and the Microsoft ecosystem is essential, particularly within the UAE market
- Excellent organizational, multitasking abilities and interpersonal skills.
- Proficiency Strong communication in project management software and tools.
- UAE Experience: Hands-on experience managing telephony migration projects in the UAE.
- Experience with large-scale telephony migrations. (If possible CISCO to Teams, in UAE)
- Familiarity with Microsoft Teams Voice and related technologies.
- Ability to work in a fast-paced, dynamic environment.
- Seniority levelNot Applicable
- Employment typeContract
- Job functionProject Management and Information Technology
- IndustriesIT Services and IT Consulting
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