115 IT Troubleshooting jobs in the United Arab Emirates

As a Telecom Engineer you will play a critical role in maintaining, optimizing, and troubleshooting our mobile telecom network infrastructure. You will work closely with cross-functional teams to ensure the reliability, performance, and security of our network systems. Your expertise in field operations and IT troubleshooting will be essential in resolving complex technical issues and improving overall network efficiency.
Key Responsibilities:
Network Operations & Maintenance:

• Monitor, maintain, install, and optimize mobile telecom network performance including radio access networks (RAN), core networks, VSAT, fiber optics, and transmission systems.
  
• Conduct routine inspections, preventive maintenance, installation, replacement, and performance tuning of network equipment.
  
• Ensure compliance with industry standards and company policies for network operations.
  

Field Operations Support:

• Perform onsite installation, configuration, and commissioning of telecom equipment.
  
• Troubleshoot and resolve network issues in the field including signal interference, connectivity problems, and hardware or software malfunctions.
  
• Collaborate with NOC, field technicians, and contractors to ensure timely resolution of network outages and service disruptions.
  

IT Troubleshooting & Support:

• Diagnose and resolve IT-related issues affecting network operations including server, database, VSAT systems, and software application problems.
  
• Provide technical support for network management systems (NMS) and operational support systems (OSS).
  
• Implement and maintain IT security measures to protect network infrastructure from cyber threats.
  

Project Management:

• Participate in network expansion and upgrade projects including site surveys, equipment deployment, and system integration.
  
• Coordinate with vendors and suppliers to ensure timely delivery of equipment, parts, and services.
  
• Document project progress, technical specifications, and operational procedures.
  

Reporting & Analysis:

• Generate reports on network performance, incident resolution, and maintenance activities.
  
• Analyze network data to identify trends, root causes of issues, and opportunities for improvement.
  
• Provide recommendations for enhancing network reliability and efficiency.
  

Customer Support:

• Act as a technical point of contact for escalated customer issues related to network performance.
  
• Work closely with customer support teams to ensure timely and effective resolution of customer complaints.
  

Requirements
Professional Experience:

• Minimum of 5 years of experience in mobile telecom network field operations and IT troubleshooting.
  
• Proven experience with 3G/4G/5G technologies, RAN, core networks, fiber optics, and transmission systems.
  
• Strong knowledge of network protocols, IT systems, and cybersecurity practices.
  
• Hands-on experience with network monitoring tools and diagnostic equipment.
  

Skillset Required:

• Excellent problem-solving and analytical skills.
  
• Strong communication and interpersonal skills.
  
• Ability to work independently and in a team environment.
  
• Proficiency in using network management software and IT troubleshooting tools.
  
• Willingness to travel to field sites as needed.
  

Certifications (Preferred):

• CCNA, CCNP, or equivalent networking certifications.
  
• ITIL or similar IT service management certification.
  
• Vendor-specific certifications (e.g., Ericsson, Nokia, Huawei) are a plus.
  

Education:
Bachelor's degree in Telecommunications, Electrical Engineering, Computer Engineering, or a related field.
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We are seeking a highly skilled and motivated System Administrator to join our IT team in Abu Dhabi, UAE. As a full-time member of our organization, you will play a critical role in ensuring the smooth operation and security of our IT infrastructure. If you are passionate about technology and thrive in a collaborative environment, we want to hear from you.

Key Responsibilities of System Administrator

1. Plan and manage systems and data centers for solution design and complex problem resolution.
2. Design, deploy, configure, and maintain infrastructure systems and security services.
3. Ensure system security, performance, and reliability.

Qualification Required for System Administrator

1. Advanced experience with server-level Microsoft operating systems & Unix/Linux.
2. Industry-accepted certifications in a relevant field are a plus.
3. Strong technical expertise in enterprise IT environments.

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Overview

GovCIO is currently hiring for a System Administrator. The position will be located in:

• PSAB, KSA
• USAB, Kuwait
• UDAB, UAE

Responsibilities

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

• 6 years’ experience in: design, maintenance, and operation of small to medium networks.
• Administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls.
• Reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices.
• Systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment.
• Software installation, maintenance and sustainment.
• Experience in analyzing and troubleshooting military networks, to include: Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems.
• Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote).
• Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers.

Qualifications

• Clearance required: Secret
• High School with 6 - 9 years (or commensurate experience)
• Certifications: Meet certification requirement of DoD 8570.01-M; AND - Security+; AND - Microsoft Certified Solutions Associate (MCSA)-Windows 10 or newer; AND - MCSA-Windows Server 2012 or newer or MCSA-SQL Server 2012/2014; AND - Microsoft Certified Systems Engineer (MCSE)-Mobility; AND - MCSE-Data Management and Analytics

*Pending contract award

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

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• Troubleshooting and resolving issues pertaining to Windows, Server, and Mac OS
• Administering user rights through security group management
• Allocating and managing server resources efficiently
• Maintaining system security integrity by identifying and patching vulnerabilities using BigFix
• Ensuring the operational health of backup software systems
• Safeguarding tape backups offsite for future restoration purposes
• Configuring, troubleshooting, and overseeing networking equipment such as routers, switches, call managers or PABX systems, firewalls, access points, and biometric devices
• Conducting investigation, diagnosis, resolution, and recovery procedures for hardware and software issues
• Assisting in organizing and inventorying hardware and software resources
• Developing and maintaining comprehensive technical documentation
• Managing boardroom peripherals and provide technical support for senior staff during online meetings
• Collaborating with vendors and internal personnel to facilitate procurement processes
• Providing training sessions for internal IT staff and end-users on various technologies as needed

profile

• Post Graduate or Graduate in Computer Science or related discipline
• 3-4 years relevant experience
• Proficiency in Windows Server operating systems, showcasing a solid foundation of knowledge
• Track record of effectively administering Active Directory and DNS services
• Hands-on experience in managing MS Exchange
• Proficient in configuring and maintaining Windows Terminal Server environments.
• Skilled in patching Windows and Server operating systems, ensuring system security and stability.
• Familiarity with backup software, particularly adeptness with Veeam Backup & Replication.
• Familiarity or hands-on experience with Network Load Balancers, ensuring optimal network performance and reliability
• Exposure to VMware ESXi or other virtualization platforms is a plus

Exceptional problem-solving abilities

• Demonstrates ingenuity in devising technical solutions
• Possesses a penchant for innovative thinking.
• Proficient in communication, both verbal and written.
• Exhibits strong interpersonal skills.
• Adaptable, capable of seamlessly transitioning between tasks and multitasking efficiently

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**Overview**
GovCIO is currently hiring for a System Administrator. The position will be located in
PSAB, KSA
USAB, Kuwait
UDAB, UAE.
**Responsibilities**
Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
+ 6 years' experience in: design, maintenance, and operation of small to medium networks.
+ Administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls.
+ Reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices.
+ Systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment.
+ Software installation, maintenance and sustainment.
+ Experience in analyzing and troubleshooting military networks, to include: Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems.
+ Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote).
+ Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers.
Locations: PSAB, KSA
USAB, Kuwait
UDAB, UAE
#ctss
**Qualifications**
+ Clearance required: Secret
+ High School with 6 - 9 years (or commensurate experience)
+ Certifications: Meet certification requirement of DoD 8570.01-M; AND - Security+; AND - Microsoft Certified Solutions Associate (MCSA)-Windows 10 or newer; AND - MCSA-Windows Server 2012 or newer or MCSA-SQL Server 2012/2014; AND - Microsoft Certified Systems Engineer (MCSE)-Mobility; AND - MCSE-Data Management and Analytics
*Pending contract award
#ARproposal
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you canexpect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $0.00 - USD $0.00 /Yr.
Submit a referral to this job ( _AE-_
**ID** _2023-2438_
**Category** _Project/Program Management_
**Position Type** _Full-Time_

Job Description of Senior System Administrator

As a Senior System Administrator, you will be responsible for provisioning, configuring, operating, and maintaining enterprise IT systems across Windows and Linux environments. Your role will involve managing critical services such as Active Directory, Exchange Server, backups, and shared storage in an on-premise enterprise setting.

Key Responsibilities of Senior System Administrator

Manage and maintain Windows Server (Active Directory, DNS, DHCP).
Administer and troubleshoot Microsoft Exchange Server.
Oversee Linux system administration (command-line, shell scripting, package management).
Work with virtualization technologies (VMware, Hyper-V).
Implement backup solutions and manage storage technologies (RAID, SAN/NAS).
Automate tasks using PowerShell (Windows) and Bash/Python (Linux).
Document system processes and provide technical support.

Qualification Required for Senior System Administrator

Extensive experience with Windows Server & Active Directory.
Strong knowledge of Microsoft Exchange Server.
Hands-on Linux administration expertise.
Familiarity with virtualization (VMware, Hyper-V).
Expertise in backup solutions & storage management.
PowerShell & Bash/Python scripting for automation.
Excellent troubleshooting and communication skills.

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Job Summary
We are seeking a skilled IT System Administrator, primarily focusing on hardware management and email server administration.

Key Responsibilities

1. Install, configure, and troubleshoot company hardware, including desktops, laptops, servers, and network devices.
2. Set up, monitor, and maintain email servers to ensure secure and efficient email communication across the organization.
3. Manage user accounts, permissions, and email backup processes.
4. Manage and maintain network systems, ensuring reliable connectivity.
5. Resolve network-related issues, install firmware updates, and monitor network performance.
6. Provide IT support to employees, assisting with hardware setup, email issues, and connectivity problems.
7. Implement and maintain data backup and disaster recovery solutions to protect company information.
8. Apply and enforce security policies, including firewall configurations, access control, and data encryption, to ensure compliance with company standards.

Qualifications
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience: Minimum 3-5 years of experience as an IT System Administrator or in a similar role.
Technical Skills: Proficiency in managing email servers (e.g., Microsoft Exchange, Office 365) and experience with server and hardware troubleshooting.
Networking Skills: Knowledge of network protocols, firewall configurations, and VPN management.

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Overview
This position description is subject to change at any time as needed to meet the requirements of the program or company.
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Senior level Systems Administrator responsible for systems administration tasks associated with the day-to-day technical operations of the customers Network Control Center.
This position is contingent upon successful contract award to V2X.
#clearance
Responsibilities
Major Job Activities:
+ Provide administration, installation, operation, and maintenance on all USAFCENT-supported networks and support day-to-day technical operations of the network control center (NCC). This support includes working with USAFCENT NOSC to integrate the deployed locations' local networks into the USAFCENT Enterprise Network, supporting organizational client system technicians on local area network (LAN) and personal computer issues, and working with any other agency to provide the services required.
+ Engineer, install, and maintain network equipment to support new and emerging requirements.
+ Provide responsive services to include real-time network-level configuration control, network restoration, quality control and performance standards, status reporting, master station log (MSL), and other actions required by policies, responsibilities, and operational procedures IAW the SPIN-C.
+ Support all NOSC-deployed projects.
+ Maintain a help desk IAW the SPIN-C and local procedures. The help desk provides the focal point for all user issues and job tracking. Maintain, load, and administer the basic computer platform, software, firmware, and hardware. The help desk shall act as the first level of support for desktop and network issues. Any incident that cannot be resolved will be escalated to the NCC and then the NOSC. Tasks shall include:
+ Systems management, monitoring, and sustainment.
+ Hardware repair for PCs and peripheral equipment.
+ Assist base user population in software installation, maintenance, and sustainment.
+ Compliance with all associated guidance and directives in the SPIN-C.
+ Compliance with guidance and directives issued in CTOs and in NOTAMs.
+ Compliance with all associated DoD, USAF, USCENTCOM, USAFCENT, and local instructions.
+ Use of Remedy to report and track all local and enterprise issues associated with network and systems operations.
Material & Equipment Directly Used:
Basic office equipment.
Working Environment:
+ Working environment is a climate-controlled facility. Outdoor temperatures may exceed temperatures of 100 degrees Fahrenheit.
+ May require support during periods of non-traditional working hours including nights or weekends.
Physical Activities:
Must be able to lift / push / pull 40 lbs. unassisted.
Qualifications
Education / Certifications:
+ High School Diploma or GED
+ U.S. Citizen
+ Active Secret Tier 3 (or higher) Security Clearance
+ Must also possess IAT Level II Certification AND one or more of the following:
+ MCSA-Windows Server 2012/2016 or newer
+ MCSA-SQL Server 2012/2014
+ Microsoft 365 Certified: Modern Desktop Administrator Associate
+ Microsoft Certified: Azure Administrator Associate.
+ AND - one or more of the following;
+ Microsoft Certified Systems Engineer (MCSE) - Core Infrastructure or Data Management and Analytics
Experience / Skills:
+ 6 years of experience in: design, maintenance, and operation of small to medium networks; administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment; AND
+ Must have experience in analyzing and troubleshooting military networks, to include: Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers.
Supervisory / Budget Responsibilities:
TBD
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

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Join to apply for the Group System Administrator role at DP World

Join to apply for the Group System Administrator role at DP World

• Administer and monitor on-premises and cloud-based servers (Windows/Linux).
• Manage Active Directory, DNS, DHCP, Group Policy, and user accounts.
• Oversee network infrastructure: firewalls, routers, switches, and VPNs.
• Ensure security best practices including patch management, backup, and disaster recovery.
• Maintain hardware inventory and ensure lifecycle management of IT assets.
• Monitor system performance and perform tuning to maintain efficiency.
• Install, configure, and support enterprise applications and services (e.g., Exchange, Microsoft 365, Azure, VMware).
• Coordinate with vendors and service providers for issue resolution and procurement.
• Respond to incidents, perform root cause analysis, and document resolutions.
• Create and maintain IT documentation (network diagrams, SOPs, configuration guides).
• Assist with IT audits and compliance requirements (ISO 27001, GDPR, etc.).
  

Key Responsibilities
JOB DESCRIPTION

• Administer and monitor on-premises and cloud-based servers (Windows/Linux).
• Manage Active Directory, DNS, DHCP, Group Policy, and user accounts.
• Oversee network infrastructure: firewalls, routers, switches, and VPNs.
• Ensure security best practices including patch management, backup, and disaster recovery.
• Maintain hardware inventory and ensure lifecycle management of IT assets.
• Monitor system performance and perform tuning to maintain efficiency.
• Install, configure, and support enterprise applications and services (e.g., Exchange, Microsoft 365, Azure, VMware).
• Coordinate with vendors and service providers for issue resolution and procurement.
• Respond to incidents, perform root cause analysis, and document resolutions.
• Create and maintain IT documentation (network diagrams, SOPs, configuration guides).
• Assist with IT audits and compliance requirements (ISO 27001, GDPR, etc.).
  

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3–5 years of proven experience in IT system administration or a similar role.
• Strong knowledge of Windows Server, Linux, Microsoft 365, and networking protocols.
• Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS).
• Familiarity with security tools (endpoint protection, SIEM, MFA, backup solutions).
• Excellent troubleshooting and communication skills.
  

Certifications preferred: MCSA, MCSE, CompTIA Network+, Azure Administrator, or RHCSA .
Preferred Skills

• PowerShell or Bash scripting for automation.
• Experience with monitoring tools (Zabbix, PRTG, SolarWinds, New Relic).
• Understanding of ITIL framework and ticketing systems (e.g., ServiceNow, Jira).
• Ability to manage multiple tasks and prioritize in a dynamic environment.
  

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Transportation, Logistics, Supply Chain and Storage

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