747 Jumeirah jobs in the United Arab Emirates
Customer Service
Posted today
Job Viewed
Job Description
The candidate will be responsible for:
- Serving as the primary point of contact for the customers and all internal Galaxy offices.
- Relationship management with customers and developing an understanding of their business needs.
- Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
- Proactively tracking the shipments and notifying the customers whenever required.
- Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
- Resolving customer issues by engaging suitable stakeholders.
- Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
- Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Job Type: Full Time
Job Location: Dubai
Basic required skills:
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English (oral and written).
- Computer literate.
- Familiar with MS Office tools.
- Familiar with international logistics and freight forwarding (ocean/air & import/export).
Full Name *
Email *
Phone *
Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx
By using this form you agree with the storage and handling of your data by this website.
#J-18808-LjbffrCustomer Service
Posted today
Job Viewed
Job Description
We are a pioneering, family-run pharmaceutical company focused on reproductive hormone treatments for lifelong well-being. We also offer food supplements and medical devices used in gynaecology, fertility, obstetrics, and endocrinology. Distributing in over 90 countries, with approximately 1,300 employees, 22 subsidiaries, and 5 production sites, we are growing through recruiting exceptional talent and fostering a thriving environment.
This mid-senior role supports sales administration, logistics, and planning for key accounts, affiliates, or third parties globally, acting as the primary client contact for all supply matters. Responsibilities encompass the entire supply chain, from demand analysis and integrated business planning to order-to-cash cycle management and performance measurement, across our international markets.
Accountabilities:- Order to Cash Management: Manage sales order processing, invoicing, and the order book. Support demand forecasting and keep clients informed about delivery schedules.
- Market Demand Forecast Management: Negotiate and collect rolling forecasts, support local planning processes, monitor demand trends, and implement corrective actions.
- Customer Service: Maintain high service levels, act as the point of contact for delivery follow-up, timing, and quantities.
- Order Fulfilment & Logistics: Oversee order preparation, carrier relationships, export documentation, shipment bookings, and transportation billing, including Track-and-Trace and return management.
- Credit Management: Monitor payments, maintain DSO reports, and follow up on irregularities.
- New Product Introduction & Development: Facilitate product launches, initiate SKU creation, coordinate with artwork and serialization departments, and maintain launch plans.
- KPIs & Performance Management: Develop and monitor KPIs, provide analytics, and support decision-making.
Additional responsibilities include transportation, inventory optimization, product dispatch, regulatory liaison, and administrative tasks.
Job Requirements:- Strong knowledge of sales administration, logistics, transportation, order-to-cash, and customs.
- Experience with ERP systems.
- Over 10 years of experience in the pharmaceutical industry.
- Fluency in English; additional languages (French, Spanish, Chinese, German, Russian) preferred.
- Independent worker with decision-making skills.
- Adaptability to fast-paced, changing environments.
Bartender - FVE Palm Jumeirah
Posted today
Job Viewed
Job Description
Dubai, United Arab Emirates | Posted on 07/24/2025
- Department Name: Food and Beverage Service
- Date Opened: 07/24/2025
- Job Type: Full time
- City: Dubai
- Country: United Arab Emirates
Are you ready for a daring challenge with the world’s hottest luxury hotel group? Disruptive by Design, FIVE Hotels and Resorts is redefining ‘FIVE-Star’ hospitality and setting the gold standard across the industry.
Join the FIVE Tribe and get ready to make waves.
The CandidateA driven self-starter, you have excellent communication, leadership, and organizational skills. As an astute creative and critical thinker, you can conceptualize and implement innovative solutions in a fast-paced environment. Your keen eye for detail and proactive execution make you a highly motivated go-getter with a can-do attitude and a flair for taking ownership.
Your outgoing and approachable nature enables you to connect seamlessly with other ‘FIVERs’ and key stakeholders, ensuring a sensational journey at FIVE. Joining our Food and Beverage team as a Bartender will empower you to deliver exceptional experiences across our award-winning destinations. Jump on board and unlock your potential in a buzzing environment that will elevate your career.
What We’re Looking For- Proven track record in a luxury hotel or resort environment in a bartending role, delivering sensational guest experiences.
- Bartending certification or related professional training preferred.
- Extensive knowledge of beverages, cocktail recipes, and mixology techniques.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking skills.
- A proactive nature with meticulous attention to detail.
- Understanding of health and safety regulations and responsible alcohol service.
- Flexibility to work various shifts, including weekends and holidays.
- Curate and present a selection of beverages adhering to FIVE-star standards.
- Engage with guests professionally, taking orders and making recommendations.
- Process payments accurately and operate POS systems efficiently.
- Maintain knowledge of beverage menus and industry trends.
- Ensure the bar area is luxurious, organized, and stocked.
- Manage inventory effectively, including stock checks and reordering.
- Adhere to health and safety standards, maintaining cleanliness and responsible service.
- Collaborate with team members to provide a seamless service experience.
- Participate in training and team meetings to enhance skills and contribute to company culture.
The ‘FIVERs’ are cultured, chic, confident, and hardworking. As a team member, you'll embody the ‘Vibe at FIVE’ and create Instagram-worthy experiences that keep guests coming back. If you dream of working with like-minded individuals passionate about delivering unforgettable moments, this is your chance.
FIVE is a leader in sustainable luxury, with properties achieving international certifications for renewable energy and green building standards. Our commitment to sustainability is integrated into all aspects of our operations and culture.
An Equal Opportunity EmployerThe FIVE Tribe is diverse, representing over 70 nationalities. We are committed to inclusive hiring and do not discriminate based on any protected characteristics. Ranked 10th on the Great Workplaces in the UAE 2023, we are more than a workplace — we are a family.
About FIVE Hotels and ResortsFIVE prides itself on being disruptively different and uniquely daring. Our portfolio includes luxury destinations like FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich, and FIVE LUXE. Join us and be part of a team that breaks boundaries and delivers next-level experiences.
Learn more at: fivehotelsandresorts.com
#J-18808-LjbffrIntern - Front Office - Jumeirah
Posted today
Job Viewed
Job Description
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab. The brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels, and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Madinat Jumeirah, Jumeirah’s mega-resort, is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam, and Jumeirah Dar Al Masyaf – all nestled within 3 km of picturesque waterways connected by traditional abras. The mega-resort boasts 2 km of pristine beach, the award-winning Talise Spa, state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivaled benefits, including a leading conference and banqueting center. Madinat Jumeirah also features over 50 world-class restaurants and bars, along with a traditional souk with Arabian shopping stands, boutiques, and luxury fashion and jewelry outlets.
About the Job:
An opportunity has arisen for an Intern to join the Front Office team at Jumeirah properties in Dubai. The main duties and responsibilities of this role include:
- Providing guests with a unique and outstanding experience, ensuring all interactions are friendly and professional.
- Welcoming and orienting guests warmly while delivering effective and efficient service.
- Possessing extensive knowledge of the respective domain (Front Desk, Concierge, Guest Relations, or Butler) to answer all facility, product, and service-related queries.
- Guiding, promoting, and upselling products and services related to the respective domain to increase sales and encourage repeat business.
- Answering phone calls and assisting guests using domain-specific applications for bookings, scheduling, and billing.
- Maintaining high service standards consistently to enhance guest satisfaction and loyalty.
About You:
The ideal candidate will have the following experience and qualifications:
- Currently a student at a hospitality or business school, or a recent graduate.
- Prior internship experience in a 5-star hotel or luxury environment is preferred but not mandatory.
- Fluency in English; additional international languages are a plus.
- Availability to start in August.
About the Benefits:
We offer an attractive tax-free salary paid in Dirhams (AED), along with generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and healthcare packages, flights home, accommodation, life insurance, incentives, and other employee benefits. These offerings make the role attractive to high performers and those seeking a career with one of the most luxurious brands in the hospitality industry.
#J-18808-LjbffrIntern - Human Resources - Jumeirah
Posted today
Job Viewed
Job Description
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab, and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels, and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Madinat Jumeirah, Jumeirah’s mega-resort, is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam, and Jumeirah Dar Al Masyaf – all nestled within 3 km of picturesque waterways connected by traditional abras. The mega-resort boasts 2 km of pristine beach, the award-winning Talise Spa, state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences, with unrivaled benefits including a leading conference and banqueting center. Madinat Jumeirah also features over 50 world-class restaurants and bars, along with a traditional souk offering Arabian shopping stands, boutiques, souvenir shops, and luxury fashion and jewelry outlets.
About the Job:
An opportunity has arisen for an Intern to join the Human Resources Team at Jumeirah properties in Dubai. The main duties and responsibilities of this role include:
- Providing candidates and colleagues with a welcoming, professional, and supportive experience during all HR interactions.
- Assisting in organizing employee engagement activities, training sessions, and HR events to enhance workplace culture.
- Possessing growing knowledge of HR policies, procedures, and systems to answer basic employee queries accurately and efficiently.
- Supporting HR initiatives by promoting wellness programs, recognition initiatives, and internal communications.
- Managing administrative tasks such as maintaining employee records, preparing HR reports, and assisting with system updates.
- Upholding confidentiality, professionalism, and service excellence to enhance the HR department’s support and reputation.
About You:
The ideal candidate will have the following experience and qualifications:
- Being a student at a hospitality or business school, or a recent graduate.
- Prior internship experience in a 5-star hotel or luxury environment is preferred but not mandatory.
- Fluency in English; additional international languages are a plus.
- Availability to start in August.
About the Benefits:
We offer an attractive tax-free salary paid in Dirhams (AED), the local currency of the UAE. Additionally, we provide generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and healthcare packages, flights home, accommodation, life insurance, functional incentives, and other employee benefits, making this role attractive to high performers and those seeking a career with one of the most luxurious brands in the hospitality industry.
#J-18808-LjbffrIntern - Learning & Development - Jumeirah
Posted 2 days ago
Job Viewed
Job Description
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.
About the Job:
An opportunity has arisen for an Intern to join Learning & Development Team in Jumeirah properties in Dubai. The main duties and responsibilities of this role:
- Provide colleagues with a welcoming, professional, and supportive experience during all learning and development interactions.
- Assist in coordinating training sessions, workshops, and development programs to ensure smooth and effective delivery.
- Possess growing knowledge of L&D tools, systems, and procedures to answer basic employee queries and support learning initiatives.
- Support L&D projects by promoting training opportunities, tracking attendance, and gathering feedback for continuous improvement.
- Manage administrative tasks such as maintaining training records, preparing learning materials, and assisting with system updates.
- Consistently uphold confidentiality, professionalism, and service excellence to enhance the Learning and Development function’s impact.
About You:
The ideal candidate for this position will have the following experience and qualifications:
- A student at a hospitality or business school, or a recent graduate.
- Prior internship experience in a 5-star hotel or any other luxury environment is preferred but not mandatory.
- Fluency in English; additional international languages are a plus.
- Available to start in August.
Aboutthe Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
#J-18808-Ljbffr
Bartender - FVE Palm Jumeirah
Posted 2 days ago
Job Viewed
Job Description
Dubai, United Arab Emirates | Posted on 07/24/2025
- Department Name: Food and Beverage Service
- Date Opened: 07/24/2025
- Job Type: Full time
- City: Dubai
- Country: United Arab Emirates
Are you ready for a daring challenge with the world’s hottest luxury hotel group? Disruptive by Design, FIVE Hotels and Resorts is redefining ‘FIVE-Star’ hospitality and setting the gold standard across the industry.
Join the FIVE Tribe and get ready to make waves.
The CandidateA driven self-starter, you have excellent communication, leadership, and organizational skills. As an astute creative and critical thinker, you can conceptualize and implement innovative solutions in a fast-paced environment. Your keen eye for detail and proactive execution make you a highly motivated go-getter with a can-do attitude and a flair for taking ownership.
Your outgoing and approachable nature enables you to connect seamlessly with other ‘FIVERs’ and key stakeholders, ensuring a sensational journey at FIVE. Joining our Food and Beverage team as a Bartender will empower you to deliver exceptional experiences across our award-winning destinations. Jump on board and unlock your potential in a buzzing environment that will elevate your career.
What We’re Looking For- Proven track record in a luxury hotel or resort environment in a bartending role, delivering sensational guest experiences.
- Bartending certification or related professional training preferred.
- Extensive knowledge of beverages, cocktail recipes, and mixology techniques.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking skills.
- A proactive nature with meticulous attention to detail.
- Understanding of health and safety regulations and responsible alcohol service.
- Flexibility to work various shifts, including weekends and holidays.
- Curate and present a selection of beverages adhering to FIVE-star standards.
- Engage with guests professionally, taking orders and making recommendations.
- Process payments accurately and operate POS systems efficiently.
- Maintain knowledge of beverage menus and industry trends.
- Ensure the bar area is luxurious, organized, and stocked.
- Manage inventory effectively, including stock checks and reordering.
- Adhere to health and safety standards, maintaining cleanliness and responsible service.
- Collaborate with team members to provide a seamless service experience.
- Participate in training and team meetings to enhance skills and contribute to company culture.
The ‘FIVERs’ are cultured, chic, confident, and hardworking. As a team member, you'll embody the ‘Vibe at FIVE’ and create Instagram-worthy experiences that keep guests coming back. If you dream of working with like-minded individuals passionate about delivering unforgettable moments, this is your chance.
FIVE is a leader in sustainable luxury, with properties achieving international certifications for renewable energy and green building standards. Our commitment to sustainability is integrated into all aspects of our operations and culture.
An Equal Opportunity EmployerThe FIVE Tribe is diverse, representing over 70 nationalities. We are committed to inclusive hiring and do not discriminate based on any protected characteristics. Ranked 10th on the Great Workplaces in the UAE 2023, we are more than a workplace — we are a family.
About FIVE Hotels and ResortsFIVE prides itself on being disruptively different and uniquely daring. Our portfolio includes luxury destinations like FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich, and FIVE LUXE. Join us and be part of a team that breaks boundaries and delivers next-level experiences.
Learn more at: fivehotelsandresorts.com
#J-18808-LjbffrBe The First To Know
About the latest Jumeirah Jobs in United Arab Emirates !
Bartender - FVE Palm Jumeirah
Posted 2 days ago
Job Viewed
Job Description
Dubai, United Arab Emirates | Posted on 07/24/2025
- Department Name: Food and Beverage Service
- Date Opened: 07/24/2025
- Job Type: Full time
- City: Dubai
- Country: United Arab Emirates
Are you ready for a daring challenge with the world’s hottest luxury hotel group? Disruptive by Design, FIVE Hotels and Resorts is redefining ‘FIVE-Star’ hospitality and setting the gold standard across the industry.
Join the FIVE Tribe and get ready to make waves.
The CandidateA driven self-starter, you have excellent communication, leadership, and organizational skills. As an astute creative and critical thinker, you can conceptualize and implement innovative solutions in a fast-paced environment. Your keen eye for detail and proactive execution make you a highly motivated go-getter with a can-do attitude and a flair for taking ownership.
Your outgoing and approachable nature enables you to connect seamlessly with other ‘FIVERs’ and key stakeholders, ensuring a sensational journey at FIVE. Joining our Food and Beverage team as a Bartender will empower you to deliver exceptional experiences across our award-winning destinations. Jump on board and unlock your potential in a buzzing environment that will elevate your career.
What We’re Looking For- Proven track record in a luxury hotel or resort environment in a bartending role, delivering sensational guest experiences.
- Bartending certification or related professional training preferred.
- Extensive knowledge of beverages, cocktail recipes, and mixology techniques.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking skills.
- A proactive nature with meticulous attention to detail.
- Understanding of health and safety regulations and responsible alcohol service.
- Flexibility to work various shifts, including weekends and holidays.
- Curate and present a selection of beverages adhering to FIVE-star standards.
- Engage with guests professionally, taking orders and making recommendations.
- Process payments accurately and operate POS systems efficiently.
- Maintain knowledge of beverage menus and industry trends.
- Ensure the bar area is luxurious, organized, and stocked.
- Manage inventory effectively, including stock checks and reordering.
- Adhere to health and safety standards, maintaining cleanliness and responsible service.
- Collaborate with team members to provide a seamless service experience.
- Participate in training and team meetings to enhance skills and contribute to company culture.
The ‘FIVERs’ are cultured, chic, confident, and hardworking. As a team member, you'll embody the ‘Vibe at FIVE’ and create Instagram-worthy experiences that keep guests coming back. If you dream of working with like-minded individuals passionate about delivering unforgettable moments, this is your chance.
FIVE is a leader in sustainable luxury, with properties achieving international certifications for renewable energy and green building standards. Our commitment to sustainability is integrated into all aspects of our operations and culture.
An Equal Opportunity EmployerThe FIVE Tribe is diverse, representing over 70 nationalities. We are committed to inclusive hiring and do not discriminate based on any protected characteristics. Ranked 10th on the Great Workplaces in the UAE 2023, we are more than a workplace — we are a family.
About FIVE Hotels and ResortsFIVE prides itself on being disruptively different and uniquely daring. Our portfolio includes luxury destinations like FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich, and FIVE LUXE. Join us and be part of a team that breaks boundaries and delivers next-level experiences.
Learn more at: fivehotelsandresorts.com
#J-18808-LjbffrDelivery Station Customer Service Associate, Customer Service
Posted today
Job Viewed
Job Description
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services, including improving how we fulfill and deliver customer orders.
We're making history, and the good news is that we've only just begun. At Amazon, you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in-station, real-time hands-on support to ensure our customers receive their packages on time, as promised.
The role will also help connect customers with experts who can provide them with the most accurate and up-to-date information about their packages. The work goes beyond fulfilling and delivering customer orders; it's about making sure we put smiles on customers' faces.
Key job responsibilities- Communicating with customers directly in person, in addition to via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Understanding and responding appropriately to customer issues
- Consistently composing grammatically correct, concise, and accurate written responses
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible full-time schedule (40 hours per week)
- Work in environments where noise levels vary and can be loud (hearing protection will be provided)
- Work in environments where temperatures may vary due to outside weather conditions and are not controlled
You will be based at one of our last-mile delivery warehouses where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with warehouse associates, delivery partners, and customers when they need guidance. You will inform delivery partners when a customer needs to reschedule a delivery. When you notice a delivery issue, you'll work to resolve it immediately to ensure a great customer experience without the need for the customer to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer service expertise that sets Amazon apart. You'll connect with our customers daily, leveraging your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the teamOur mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team that empowers and cares for our people so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort in every way possible, helping them achieve the best results quickly and efficiently.
Basic qualifications- High school diploma or equivalent
- Previous experience in customer service
- Ability to effectively prioritize work to ensure efficiency
- Experience with Windows OS and Microsoft Outlook
- Familiarity with multiple web browsers, database searching, and instant messenger tools
- English and Arabic language skills
- Bachelor's degree or equivalent work experience
- Proficiency in verbal and written communication
- Experience understanding and developing performance metrics to measure progress against KPIs
- Experience working on a merchandising or brand ambassador team for a recognized consumer brand
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit (link) for more information. If the country or region you're applying in isn't listed, please contact your Recruiting Partner.
#J-18808-LjbffrCustomer Service Representative
Posted today
Job Viewed
Job Description
We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.
Key Responsibilities of Customer Service Representative- Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
- Assist customers with product information, order processing, and issue resolution.
- Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
- Keep records of customer interactions and transactions, ensuring data accuracy and completeness.
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
- Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
- Proficiency in customer service software and tools.
- Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.
SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.
#J-18808-Ljbffr