130 Jumeirah Group jobs in the United Arab Emirates

Jumeirah Group, a renowned leader in the hospitality industry, invites dynamic and experienced professionals to join our team. With a commitment to delivering unparalleled luxury experiences, Jumeirah Group operates some of the finest hotels and resorts globally. Our dedication to excellence has made us a preferred choice for travelers seeking sophistication and world-class service.

As a Hotel Operations Manager at Jumeirah Group, you will play a pivotal role in ensuring the seamless functioning of our prestigious hotel in Dubai. This challenging yet rewarding position requires an individual with a keen eye for detail, exceptional leadership skills, and a passion for delivering exceptional guest experiences.

• Operational Excellence: Oversee day-to-day hotel operations, ensuring the highest standards of service delivery.
• Team Leadership: Lead and inspire a diverse team, fostering a culture of collaboration, professionalism, and continuous improvement.
• Guest Satisfaction: Prioritize guest satisfaction by addressing concerns, implementing effective solutions, and maintaining a positive and welcoming atmosphere.
• Budget Management: Work closely with financial teams to manage budgets, control costs, and optimize operational efficiency.
• Compliance: Ensure adherence to all relevant regulations, policies, and standards to maintain the hotel reputation for excellence.

• Proven Leadership: Demonstrated success in managing hotel operations, with a minimum of 5 years of experience in a similar role.
• Hospitality Expertise: In-depth knowledge of the hospitality industry, including trends, guest expectations, and industry best practices.
• Communication Skills: Excellent verbal and written communication skills in English, with the ability to effectively interact with guests, team members, and stakeholders.
• Problem-Solving: Strong analytical and problem-solving abilities to address operational challenges proactively.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Education: Bachelor degree in Hospitality Management or a related field is preferred.

If you are a dynamic professional with a passion for hospitality and the skills to excel in a leadership role, we invite you to apply for the Hotel Operations Manager position at Jumeirah Group. Please submit your resume, cover letter, and any relevant certifications to us.

Join us in creating unforgettable experiences for our guests at Jumeirah Group, where excellence knows no bounds.

Jumeirah Group, a renowned leader in the hospitality industry, invites dynamic and experienced professionals to join our team. With a commitment to delivering unparalleled luxury experiences, Jumeirah Group operates some of the finest hotels and resorts globally. Our dedication to excellence has made us a preferred choice for travelers seeking sophistication and world-class service.

As a Hotel Operations Manager at Jumeirah Group, you will play a pivotal role in ensuring the seamless functioning of our prestigious hotel in Dubai. This challenging yet rewarding position requires an individual with a keen eye for detail, exceptional leadership skills, and a passion for delivering exceptional guest experiences.

• Operational Excellence: Oversee day-to-day hotel operations, ensuring the highest standards of service delivery.
• Team Leadership: Lead and inspire a diverse team, fostering a culture of collaboration, professionalism, and continuous improvement.
• Guest Satisfaction: Prioritize guest satisfaction by addressing concerns, implementing effective solutions, and maintaining a positive and welcoming atmosphere.
• Budget Management: Work closely with financial teams to manage budgets, control costs, and optimize operational efficiency.
• Compliance: Ensure adherence to all relevant regulations, policies, and standards to maintain the hotel reputation for excellence.

• Proven Leadership: Demonstrated success in managing hotel operations, with a minimum of 5 years of experience in a similar role.
• Hospitality Expertise: In-depth knowledge of the hospitality industry, including trends, guest expectations, and industry best practices.
• Communication Skills: Excellent verbal and written communication skills in English, with the ability to effectively interact with guests, team members, and stakeholders.
• Problem-Solving: Strong analytical and problem-solving abilities to address operational challenges proactively.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Education: Bachelor degree in Hospitality Management or a related field is preferred.

If you are a dynamic professional with a passion for hospitality and the skills to excel in a leadership role, we invite you to apply for the Hotel Operations Manager position at Jumeirah Group. Please submit your resume, cover letter, and any relevant certifications to us.

Join us in creating unforgettable experiences for our guests at Jumeirah Group, where excellence knows no bounds.

A Hotel Supervisor Role

As a hotel supervisor, you will oversee the housekeeping and laundry departments, ensuring exceptional standards are met. Your role will involve handling guest complaints and special requests, inspecting public areas and rooms, and managing inventory.

• Lead a team in maintaining high housekeeping and laundry standards.
• Handle guest concerns and requests to ensure satisfaction.
• Inspect public areas, rooms, and equipment to exceed guest expectations.

• A high school diploma or equivalent, plus one year of supervisory experience in housekeeping.
• Strong communication skills, including speaking the local language(s).

This role offers competitive salaries, inclusive teams, and opportunities for growth. We celebrate diversity and welcome all backgrounds and perspectives.

We seek a highly skilled and experienced professional to take on the responsibilities of a Hotel or Resort Manager in the USA.

• Increase hotel revenue through effective sales management, identifying new business opportunities and developing strategies to capitalize on them.
• As a resort manager, oversee all aspects of the resort including lodging, food and beverage operations, human resources, housekeeping, attractions, and guest services, ensuring a seamless and enjoyable experience for visitors.

To be considered for this position, applicants should possess relevant experience and qualifications in hospitality management. A strong understanding of the hospitality industry, excellent communication skills, and ability to work effectively in a team are essential qualities for this role.

The ideal candidate will have a proven track record of success in managing hotel or resort operations, with a focus on improving efficiency, reducing costs, and enhancing customer satisfaction. Additionally, they will have a solid understanding of marketing principles and strategies, with the ability to develop and implement effective promotional campaigns.

This is an exciting opportunity for a motivated and results-driven individual to join our team as a Hotel or Resort Manager. The successful candidate will be responsible for leading a team of staff, ensuring that high standards of service and quality are maintained at all times.

Serving Excellence

A server at a luxury hotel is responsible for providing exceptional guest service in a timely and efficient manner. This involves extensive knowledge of menu offerings to deliver an outstanding Guest and Member experience.

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic/non-alcoholic beverages in accordance with licensing regulations
• Maintain a well-stocked mise en place at floor stations
• Follow reporting procedures if faced with issues
• Deliver Food and Beverage orders consistently and on time

• Positive attitude
• Excellent communication skills
• Commitment to customer service
• Good grooming standards
• Flexibility in responding to different work situations

Deliver exceptional dining and hospitality experiences at a prestigious five-star luxury resort located along the stunning Red Sea.

In this key role, you will maintain high standards of cleanliness and support smooth food and beverage operations in the kitchen, dishwashing, and dining areas.

Key Responsibilities:

• Maintain kitchen, dishwashing, and dining areas to meet exacting five-star standards.
• Clean, sanitize, and store all kitchen equipment, utensils, and dishware properly.
• Assist chefs and kitchen staff as needed to ensure seamless service.
• Dispose of waste responsibly and adhere to strict health and safety procedures.
• Collaborate with the Food and Beverage team to uphold high standards of presentation and service.

• Prior experience as a Steward or in kitchen support in luxury hotels or resorts is highly valued.
• Demonstrate strong attention to detail and a commitment to cleanliness and hygiene.
• Display a professional, reliable, and team-oriented attitude.
• Show flexibility in working shifts, including weekends and holidays, as required.

• Previous experience in a similar role in a luxury hotel or resort setting.
• Strong organizational skills and ability to multitask.
• Familiarity with kitchen equipment and practices.
• Excellent communication and interpersonal skills.

We offer a dynamic and supportive work environment that fosters growth and development. If you are passionate about delivering exceptional customer experiences and have a keen eye for detail, we encourage you to apply for this exciting opportunity.

We welcome applications from qualified candidates who share our passion for excellence and our commitment to providing outstanding service.

We are seeking a skilled and experienced individual to fill the role of Head Hostess. This is an exciting opportunity for someone with excellent communication, leadership, and organizational skills to deliver exceptional experiences.

The ideal candidate will have previous experience in a luxury hotel environment as a Head Hostess. They will be welcoming and enthusiastic, setting the tone for a sensational guest experience. A professional and polished appearance is essential, adhering to grooming standards.

Main Responsibilities:

• Greet guests upon arrival and assist with seating arrangements
• Manage waitlists during peak times and provide accurate wait time estimates
• Process billing and payments
• Enhance the overall guest experience by ensuring seamless operations and excellence in service delivery
• Collaborate with fellow team members to maximize guest satisfaction
• Uphold high standards of service delivery

Key Requirements:

• Previous experience as a Head Hostess in a luxury hotel environment
• Excellent communication and leadership skills
• Possession of organizational and time management skills
• Able to work well under pressure and maintain a calm demeanor

Benefits:

This role offers the opportunity to work in a dynamic and fast-paced environment, with the chance to develop your skills and progress your career. You will be working as part of a team to deliver exceptional experiences to our guests.

About the Role:

The successful candidate will be responsible for leading and coordinating front of house operations, while elevating the vibe at our destinations. They will be proactive in acknowledging and remembering guest preferences, maintaining meticulous guest history records to curate unparalleled service.

Vignette Collection is a diverse group of luxury hotels offering guests an authentic and thoughtful way to travel. Our collection brand gives guests and colleagues a new choice, one that puts people at the heart of everything.

• Maintain presence at hotel meetings and committees as requested.
• Comply with hotel standards and regulations for safe and efficient operations.
• Handle guest complaints and react quickly, logging and notifying service areas.
• Attend daily briefings with Housekeeping Management.
• Inform Housekeeping Attendants about VIPs, special requests, and priority in their section.
• Return checkout rooms in a timely manner.
• Check rooms with DND at 4pm, coordinating make up with Housekeeping Attendants.
• Assist and lead Housekeeping Attendants with daily duties.
• Train employees on expected standards of service and conduct.
• Conduct daily inspections of guest rooms and floors.
• Stay up to date on all guest services and events.
• Work closely with Housekeeping Coordinator.
• Inspect assigned rooms, Houseman/Runner, and show rooms.
• Notify Attendant/Houseman of deficiencies and correct when applicable.
• Re-inspect corrected room.
• Physically check discrepant rooms for status.
• Report and follow up with engineering issues in all areas.
• Confirm daily duties are completed by: Housekeeping Attendants, and Houseman.
• Perform all Housekeeping Attendant and Houseman duties.

• All colleagues must assess situations and react accordingly.
• Be flexible and carry out any other reasonable duties within scope.
• Be visible and available to guests and colleagues, serving as an example.
• Comply with supervisor requests within a reasonable timeframe.

We give our people everything they need to succeed. Competitive salary, benefits, and inclusive teams where we celebrate difference and encourage whole selves at work. An equal opportunity employer promoting trust, support, and acceptance.

Sofitel Dubai the Obelisk is a five-star hotel located in the heart of Dubai. With 595 luxury guestrooms, inclusive of 68 suites and 97 serviced apartments, this hotel offers an unparalleled level of comfort and service. Our guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre.

As a Guest Relations Agent, you will be responsible for ensuring maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure. You will also be responsible for meeting and greeting VIP guests personally, liaising closely with Concierge, Butler and Sofitel Club for Hotel events, restaurant promotions, Limousine requirements and specialVIPrequests or preparations.

Key Responsibilities

• Ensure all members consistently receive all benefits, and repeat guests and otherVIP's receive special recognition and service
• Prepare compendiums prior guest arrival and check-into system if necessary
• Maintain close contact with Airport Concierge for new arrivals and departures
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities
• Send prepared welcome cards and amenities to room prior to guest arrival
• Attend to special requests by guests
• Handle guest complaints and refer them as necessary, follow up on corrective action
• Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests
• Prepare requisitions for amenities on a timely basis
• Participate in regular meetings for all Guest Relations team members, Butlers and Sofitel Club staff to facilitate communications and smooth operations

Requirements

• Strong written and verbal communication skills in English
• Able to develop rapport with colleagues and management staff
• Ability to work cohesively with co-workers as part of a multi-cultural team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with guests and patrons
• Able to exercise good judgment with difficult guests

Qualifications

• Degree from School for Tourism & Hotel Management
• Minimum 2 years Guest Relations experience preferably in a four or five-star hotel