23 Resort Management jobs in the United Arab Emirates

We are seeking a skilled and experienced Assistant Manager, Royal Beach to join our team. As an Assistant Manager, you will play a key role in the planning and day-to-day execution of outlet operations.

Our ideal candidate is a dynamic and driven hospitality professional with a passion for delivering exceptional guest experiences and at least 2 years of experience in a luxury 5-star hotel or restaurant setting.

The successful candidate will thrive under pressure, possess strong leadership and communication skills, and be confident in leading a team by example.

About Us:

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; offering an unbeatable opportunity for you to grow and develop in your career.

Join us in creating unforgettable memories and exceeding our guests' expectations at every turn.

Hotel Operations Director

We are seeking a seasoned Hotel Operations Director to lead the day-to-day management of our resort in Al Ain. As a key member of our team, you will be responsible for ensuring exceptional guest satisfaction, operational efficiency, and profitability.

1. Operational Leadership:
• Supervise daily hotel operations, guaranteeing quality and service standards across all departments.
• Maintain close monitoring of operations to ensure guest satisfaction is met, service quality standards are upheld, and operational targets are achieved.
• Collaborate with department heads to facilitate smooth operations and maximize efficiency.
• Develop and implement operational strategies that align with brand excellence.
2. Staff Development and Management:
• Promote a culture of teamwork and guest service excellence among staff, leading by example as a seasoned professional.
• Regularly evaluate employee performance, provide constructive feedback, and address employee-related matters promptly.
• Foster ongoing training programs and career development opportunities to enhance staff skills and job satisfaction.
• Ensure optimal staffing levels and manage recruitment, onboarding, and retention initiatives effectively.
3. Financial Acumen:
• Establish and manage the hotel budget, ensuring financial objectives and profitability targets are consistently met.
• Oversee revenue enhancement strategies, including pricing, booking systems, and promotional campaigns.
• Monitor and control operational expenses, ensuring costs remain within allocated budgets.
• Prepare comprehensive financial reports, analyze performance metrics, and take corrective action when necessary.
• Ensure timely and accurate billing, invoicing, and payment collection processes.
4. Guest Experience and Satisfaction:
• Deliver exceptional guest experiences through seamless interactions and efficient service delivery.
• Address guest concerns and complaints in a timely and professional manner, leveraging them as opportunities for growth.
• Oversee the quality control of guest amenities, services, and accommodations.
• Implement guest satisfaction surveys and utilize feedback to enhance service standards and operational excellence.
• Promote an atmosphere of luxury and personalized service, fostering long-term relationships with our guests.
5. Marketing and Sales:
• Collaborate closely with sales and marketing teams to create targeted marketing campaigns promoting our resort's unique value proposition.
• Work collaboratively with sales teams to identify new revenue streams and special packages, driving business growth.
• Develop and execute strategies to enhance online presence, reputation management, and reviews, reinforcing our brand's excellent reputation.
• Forge strong relationships with local businesses and travel agencies to increase occupancy rates and strengthen brand recognition.
6. Property Maintenance and Safety:
• Elevate property standards by ensuring cleanliness, safety, and upkeep meet the highest expectations.
• Coordinate closely with maintenance and housekeeping departments to promptly address repairs and issues.
• Ensure compliance with local health and safety regulations, industry standards, and best practices.
• Develop and oversee risk management practices, including insurance and security protocols.
7. Strategic Planning and Reporting:
• Partner with senior leadership and ownership to establish long-term goals and define strategic growth plans.
• Analyze market trends, competitor activities, and guest feedback to inform continuous improvement.
• Compile and present detailed reports on hotel performance, guest satisfaction, financial performance, and operational goals.
• Position our resort as a leader in the hospitality industry, driven by exceptional service, a strong reputation, and sustained profitability.
Requirements
1. A Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred).
2. At least 5 years of experience in hotel management, with at least 3 years in a senior leadership position.
3. Proven track record of driving revenue growth, improving guest satisfaction, and managing teams effectively.
4. Strong knowledge of hospitality industry standards, best practices, and local regulations.

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Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND Dubai and LEGOLAND Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit –reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.

Job Overview:

An opportunity has arisen for a to join as a Manager - Operations. The main duties and responsibilities of this role:

• Lead day-to-day operations of Front Office and Housekeeping, ensuring consistent delivery of exceptional guest service.
• Implement operational strategies that optimise resource use, improve service efficiency, and enhance the guest experience.
• Maintain high standards of cleanliness, hygiene, and presentation in all resort areas in line with DHE brand guidelines.
• Oversee staff performance, training, and development to ensure a motivated, well-equipped, and high-performing team.
• Conduct regular operational audits and coordinate with internal stakeholders to address gaps.
• Monitor guest feedback and implement improvement actions to elevate satisfaction scores.
• Ensure compliance with health, safety, sustainability, and regulatory standards.
• Collaborate with resort departments (Engineering, HSE, F&B, Security) for smooth interdepartmental operations.
• Support budget planning and cost control for operational expenditures within assigned areas.
• Act as the duty manager when required and support emergency preparedness and crisis management efforts.

About you

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s or Diploma in Hospitality Management or related field
• 5–8 years of experience in resort/hotel operations, with at least 2 years in a supervisory or managerial capacity
• Proven ability to manage and motivate diverse teams
• Strong understanding of Front Office and Housekeeping systems and procedures
• Proficiency in hotel systems (e.g., Opera PMS, housekeeping software)
• Effective communication, planning, and decision-making skills
• Knowledge of UAE hospitality regulations and safety standards

About the Benefits

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.

We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionOther
• IndustriesHospitality

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Hotel Brand: InterContinental
Location: United Arab Emirates, Fujairah

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

As the Director of Operations, you will play a key leadership role in driving overall hotel performance. This includes maximizing financial returns, developing and leading high-performing teams, delivering exceptional guest experiences, ensuring adherence to brand standards, and strengthening the hotel’s presence in the local community. You will also serve as acting General Manager in their absence.

Some of your main role responsibilities are:

• Provide strategic direction and day-to-day operational leadership across all hotel departments.
• Drive financial performance and profitability through efficient operations and effective cost control.
• Foster a high-performance culture by coaching and developing department leaders and staff.
• Ensure outstanding guest service delivery, consistently meeting or exceeding brand and guest expectations.
• Lead implementation of brand initiatives and operational standards.
• Oversee food and beverage operations with a focus on quality, innovation, and revenue generation.
• Maintain high standards of safety, security, and compliance.
• Engage with the local community and represent the hotel in external partnerships and events

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor’s degree or higher in Hotel Administration, Business Administration, or related field (or equivalent combination of education and experience).
• Minimum of three years in a senior operations or general management role in the hospitality industry.
• Proven strong background in Food & Beverage operations.
• Comprehensive knowledge of total hotel operations, including rooms, housekeeping, F&B, and engineering.
• Demonstrated success in leading cross-functional teams and driving operational excellence.
• Ability to communicate fluently in the local language; additional languages are a plus.
• Flexible and adaptable leadership style with strong decision-making and interpersonal skills.
• Results-driven leader with a hands-on approach.
• Strong business and financial acumen.
• Passionate about guest experience and team development.
• Able to thrive in a fast-paced, dynamic environment.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesby clicking "Apply Online".

We are an equal opportunity employer.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.
What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.
As the Director of Operations, you will play a key leadership role in driving overall hotel performance. This includes maximizing financial returns, developing and leading high-performing teams, delivering exceptional guest experiences, ensuring adherence to brand standards, and strengthening the hotel’s presence in the local community. You will also serve as acting General Manager in their absence.
Some of your main role responsibilities are:

• Provide strategic direction and day-to-day operational leadership across all hotel departments.
• Drive financial performance and profitability through efficient operations and effective cost control.
• Foster a high-performance culture by coaching and developing department leaders and staff.
• Ensure outstanding guest service delivery, consistently meeting or exceeding brand and guest expectations.
• Lead implementation of brand initiatives and operational standards.
• Oversee food and beverage operations with a focus on quality, innovation, and revenue generation.
• Maintain high standards of safety, security, and compliance.
• Engage with the local community and represent the hotel in external partnerships and events
  

• Bachelor’s degree or higher in Hotel Administration, Business Administration, or related field (or equivalent combination of education and experience).
• Minimum of three years in a senior operations or general management role in the hospitality industry.
• Proven strong background in Food & Beverage operations.
• Comprehensive knowledge of total hotel operations, including rooms, housekeeping, F&B, and engineering.
• Demonstrated success in leading cross-functional teams and driving operational excellence.
• Ability to communicate fluently in the local language; additional languages are a plus.
• Flexible and adaptable leadership style with strong decision-making and interpersonal skills.
• Results-driven leader with a hands-on approach.
• Strong business and financial acumen.
• Passionate about guest experience and team development.
• Able to thrive in a fast-paced, dynamic environment.
  

Hotel Brand: InterContinental
Location: United Arab Emirates, Fujairah

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

As the Director of Operations, you will play a key leadership role in driving overall hotel performance. This includes maximizing financial returns, developing and leading high-performing teams, delivering exceptional guest experiences, ensuring adherence to brand standards, and strengthening the hotel’s presence in the local community. You will also serve as acting General Manager in their absence.

Some of your main role responsibilities are:

• Provide strategic direction and day-to-day operational leadership across all hotel departments.
• Drive financial performance and profitability through efficient operations and effective cost control.
• Foster a high-performance culture by coaching and developing department leaders and staff.
• Ensure outstanding guest service delivery, consistently meeting or exceeding brand and guest expectations.
• Lead implementation of brand initiatives and operational standards.
• Oversee food and beverage operations with a focus on quality, innovation, and revenue generation.
• Maintain high standards of safety, security, and compliance.
• Engage with the local community and represent the hotel in external partnerships and events

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor’s degree or higher in Hotel Administration, Business Administration, or related field (or equivalent combination of education and experience).
• Minimum of three years in a senior operations or general management role in the hospitality industry.
• Proven strong background in Food & Beverage operations.
• Comprehensive knowledge of total hotel operations, including rooms, housekeeping, F&B, and engineering.
• Demonstrated success in leading cross-functional teams and driving operational excellence.
• Ability to communicate fluently in the local language; additional languages are a plus.
• Flexible and adaptable leadership style with strong decision-making and interpersonal skills.
• Results-driven leader with a hands-on approach.
• Strong business and financial acumen.
• Passionate about guest experience and team development.
• Able to thrive in a fast-paced, dynamic environment.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesby clicking "Apply Online".

We are an equal opportunity employer.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Hotel Brand: InterContinental
Location: United Arab Emirates, Fujairah

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

As the Director of Operations, you will play a key leadership role in driving overall hotel performance. This includes maximizing financial returns, developing and leading high-performing teams, delivering exceptional guest experiences, ensuring adherence to brand standards, and strengthening the hotel's presence in the local community. You will also serve as acting General Manager in their absence.

Some of your main role responsibilities are:

• Provide strategic direction and day-to-day operational leadership across all hotel departments.
• Drive financial performance and profitability through efficient operations and effective cost control.
• Foster a high-performance culture by coaching and developing department leaders and staff.
• Ensure outstanding guest service delivery, consistently meeting or exceeding brand and guest expectations.
• Lead implementation of brand initiatives and operational standards.
• Oversee food and beverage operations with a focus on quality, innovation, and revenue generation.
• Maintain high standards of safety, security, and compliance.
• Engage with the local community and represent the hotel in external partnerships and events

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor's degree or higher in Hotel Administration, Business Administration, or related field (or equivalent combination of education and experience).
• Minimum of three years in a senior operations or general management role in the hospitality industry.
• Proven strong background in Food & Beverage operations.
• Comprehensive knowledge of total hotel operations, including rooms, housekeeping, F&B, and engineering.
• Demonstrated success in leading cross-functional teams and driving operational excellence.
• Ability to communicate fluently in the local language; additional languages are a plus.
• Flexible and adaptable leadership style with strong decision-making and interpersonal skills.
• Results-driven leader with a hands-on approach.
• Strong business and financial acumen.
• Passionate about guest experience and team development.
• Able to thrive in a fast-paced, dynamic environment.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesby clicking "Apply Online".

We are an equal opportunity employer.

Who we are

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

About Dubai Holding Entertainment:

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND Dubai and LEGOLAND Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit –reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.

Job Overview:

An opportunity has arisen for a to join as a Supervisor - Operations in Riverland. The main duties and responsibilities of this role:

• Ensure to capture all operations challenges and raise them to identify solutions.
• Cover Riverland Duty Manager task and ensure operations efficiency.
• Participate in park events and activations, and ensure everything is running smoothly from Operations side.
• Ensure to attend all guests and tenants issues and resolve them.
• Ensure to cover Riverland Operations during the absence of Operations Manager.
• Monitor the commercial partners performance and their operational compliance.
• Provide administrative support for paperwork and approvals.
• Ensures to raise any maintenance issues or service requests to the concerned team.
• Supervise, train and lead the operations team to ensure effective and efficient operations.
• Identify opportunities for process improvement and innovation.
• Ensure that guests are provided with high level of service.

About you

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree
• Minimum Experience: 3 years in operations
• Knowledge of operational principals & policies
• Good communications, problem solving & interpersonal skills

About the Benefits

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.

We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment