300 Launch A New Digital Transformation Firm In Dubai Backed By Dragons Den Star James Caan Cbe jobs in the United Arab Emirates

Role Overview

We are seeking a Digital Transformation & Operational Excellence Lead to act as a hybrid change agent bridging classical Operational Excellence (OPEX) methodologies with modern AI-driven transformation levers.

This role will be central in driving end-to-end performance improvement initiatives across business functions embedding AI-enabled automation analytics and digital tools into core processes to deliver measurable value. The successful candidate will combine hands-on execution skills with strategic advisory capabilities ensuring alignment with leadership objectives while delivering tangible business outcomes.

Key Responsibilities

• Lead end-to-end process optimization projects leveraging Lean Six Sigma Kaizen and process mining techniques.
• Identify assess and prioritize AI and automation use cases with measurable impact on cost quality efficiency and customer experience.
• Design and deploy pilots and MVPs in collaboration with IT Data Science and Business stakeholders.
• Establish KPIs dashboards and reporting frameworks for ongoing performance tracking and benefit realization.
• Facilitate change management and adoption across functions and organizational levels.
• Serve as a trusted advisor to senior management aligning transformation initiatives with strategic priorities.

Qualifications & Experience

Operational Excellence Expertise

• Proven track record in process re-engineering lean management and Six Sigma (Green/Black Belt preferred).
• Experience with process mining and BPMN tools (Celonis Signavio etc.) and workflow automation platforms.
• Strong execution mindset ability to move from diagnosis to measurable impact rapidly.

AI & Digital Enablement

• Familiarity with AI/ML concepts (NLP predictive analytics generative AI RPA).
• Hands-on experience with AI/automation platforms (UiPath Power Automate Azure AI Dataiku etc.).
• Ability to translate business requirements into data-driven solutions.
• Working knowledge of data governance analytics and visualization tools (Power BI Tableau).

Change & Stakeholder Management

• Strong facilitation skills to bridge business data science and IT teams.
• Demonstrated success in driving adoption of digital tools and embedding new ways of working.
• Excellent communication and storytelling skills with the ability to translate technical content into business impact.

Personal Attributes

• Hands-on operator with an entrepreneurial mindset.
• Strong problem-solving orientation and analytical rigor.
• Curiosity for emerging technologies and ability to experiment fast.
• Resilient adaptable and effective in complex stakeholder environments.
  

Vertical:

Technology

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Job Title: Functional Consultant – Digital Transformation

Location: Dubai, UAE

Job Summary

We are looking for a skilled Functional Consultant with 6-7 years of experience to join our digital transformation team. The Functional Consultant will play a crucial role in solutioning and implementing a smart parks solutions using cutting-edge technologies. The ideal candidate will be responsible for understanding business requirements, designing functional solutions, and ensuring the successful implementation of various digital components, including consumer-facing websites and apps, content and ticket management systems, kiosks, POS machines, and more.

Key Responsibilities

Requirement Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Conduct detailed analysis to understand the needs and objectives of the park transformation project.
• Translate business requirements into functional specifications for digital solutions.
  
  

• Design functional solutions that align with the project goals and stakeholder requirements.
• Develop process flow diagrams, use cases, and user stories to illustrate solution functionalities.
• Ensure that the design integrates seamlessly with existing systems and infrastructure.
  
  

• Work closely with technical teams to oversee the implementation of functional solutions.
• Develop and execute test plans to ensure the solutions meet the specified requirements and quality standards.
• Conduct user acceptance testing (UAT) and gather feedback for continuous improvement.
  
  

• Serve as a liaison between business stakeholders and technical teams to ensure clear communication and alignment.
• Facilitate workshops and meetings to gather requirements, present solutions, and address any concerns.
• Provide training and support to end-users to ensure successful adoption of new systems and processes.
  
  

• Create comprehensive documentation for functional specifications, process flows, and user guides.
• Prepare regular status reports and updates for project stakeholders.
• Maintain accurate records of project progress, issues, and resolutions.
  
  

• Define and document requirements for consumer-facing websites and mobile applications.
• Develop functional specifications for content management systems and ticket management systems.
• Design workflows for the deployment of kiosks, POS machines, ticket redemption stations, and barrier gates.
• Create functional requirements for parking management solutions, including barrier gates control, capacity management, and order management.
• Develop processes for venue booking, show booking, chalet booking, merchandise sales, event promotion, marketing campaigns, and B2B sales.
  
  

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• 7+ years of experience as a Functional Consultant or Business Analyst, preferably in the digital transformation, smart city, or tourism sectors.
• Strong understanding of digital technologies and their application in creating smart environments.
• Excellent analytical, problem-solving, and communication skills.
• Ability to translate business requirements into functional specifications and technical requirements.
• Experience with project management methodologies and software tools.
  
  

• Experience with Agile and Scrum methodologies.
• Knowledge of web and mobile application development.
• Familiarity with content management systems, ticket management systems, and parking management solutions.
• Understanding of smart park technologies, IoT, and automated access control systems.

• Seniority level Not Applicable

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

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Dubai, Dubai, United Arab Emirates 1 year ago

Dubai, Dubai, United Arab Emirates 1 year ago

Dubai, Dubai, United Arab Emirates 10 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are seeking a seasoned Enterprise Architect with a background in banking to lead our team. This role requires extensive experience in enterprise architecture roles within the banking sector, particularly in Tier 1 international banks in Europe, US, or Singapore.

• Key Responsibilities:
• Lead the development of long-term strategic and operating plans to ensure alignment with our business objectives.
• Oversee the management of IT risk profiles in accordance with our enterprise risk management plan.
• Conduct scenario planning and what-if analysis of emerging technologies and innovations.
• Define standards and policies for technology processes, products, and patterns.
• Analyze complex problem situations, anticipate potential problems, and develop plans to mitigate risks.

Required Skills:

• Extensive experience in enterprise architecture roles within the banking sector.
• Strong expertise in architecture design, cloud technologies, microservices, API management, and data architecture.
• Familiarity with Open Group TOGAF9 Certification is preferred.
• At least 10-15 years of experience in the banking industry in the technology division.
• Experience working in Tier 1 international banks in Europe, US, or Singapore is essential.

Benefits:

• A competitive salary package.
• A comprehensive benefits program.
• The opportunity to work on high-profile projects.

What We Offer:

• A dynamic and collaborative work environment.
• The chance to work with a talented team of professionals.
• Ongoing training and professional development opportunities.

Join a team of innovative professionals as we drive strategic engagement across the asset lifecycle.

This role involves collaborating with Sales to understand customer needs and define tailored

We are seeking an exceptional leader to spearhead our Business Development efforts. As the Head of BD, you will be responsible for driving growth and scaling our partnerships across B2B and B2C channels.

Job Summary

The Senior Director of Digital Advisory will drive the ambitious growth of digital services in CEMEA. They will lead product development and thought leadership, especially around key topics like Generative AI Product Design, Digital Acquisition, and ECommerce Optimization.

• This includes collaborating with colleagues to cultivate and manage a pipeline of digital engagement opportunities with top clients in CEMEA.
• The Senior Director will lead consulting engagements in strategy, digital acquisition, customer experience design, and optimization.

Main Responsibilities

1. Develop and codify new products and set plays for digital services.
2. Liaison with the VCA Solutions team for the development of digital solutions.
3. Develop thought leadership papers on digital trends and innovations.

Key Qualifications

• At least 12 years of overall work experience, including 8 years in digital roles.
• Digital transformation and strategy experience gained within a top-tier

Are you a visionary leader with a passion for digital transformation?

We are seeking an experienced Digital Transformation Leader to drive our e-commerce strategy in the MEA and APAC regions. As a key member of our team, you will play a pivotal role in shaping the future of our digital platforms.

Job Description:

The ideal candidate will have 5-7 years of experience in hospitality e-commerce management, with a proven track record of driving digital sales and optimizing the e-commerce experience. You will be responsible for initiatives to increase direct bookings on our brand websites, working closely with product, revenue, and property teams. Your focus will be on operational leadership, digital marketing, and revenue management to ensure seamless, high-converting, and impactful digital platforms.

Key Responsibilities:

• Optimize Website Performance: Collaborate with product, revenue, and brand VPs to enhance websites and booking engine functionality, user experience, and conversion rates.
• Deep Product Partnership: Work with the product team to align commercial objectives with product development, prioritizing features that drive bookings and engagement.
• Lead Acquisition Marketing: Manage digital marketing strategies and paid campaigns, overseeing regional e-commerce teams to drive traffic and conversions.
• Coordinate Paid Media & ROI: Oversee paid media investments, ensuring budget efficiency and maximizing returns, and collaborate on CRM campaigns.
• Performance Assessment: Partner with Data and Insights teams to evaluate website performance and recommend improvements.
• Drive Commercial Initiatives: Lead customer journey optimization and direct sales initiatives, ensuring competitive pricing structures.
• Prioritize Feature Development: Collaborate with stakeholders to prioritize and deliver impactful digital features.
• New Features Implementation: Work with property teams to implement and utilize new digital features.
• Triage & Troubleshoot Website Issues: Manage troubleshooting efforts to resolve website and booking engine issues swiftly.
• New Openings Coordination: Ensure websites are ready for new property launches, aligned with e-commerce goals.

Qualifications:

• Degree in business / hospitality or related field.
• 5-7 years of experience in hospitality e-commerce management.
• Proven expertise in digital product development, marketing, and revenue optimization.
• Strong skills in digital marketing, including paid media, SEO, and ROI management.
• Experience working with revenue management strategies.
• Track record of increasing direct bookings and reducing reliance on OTAs.
• Data-driven mindset with proficiency in analytics tools like Google Analytics and CRM platforms.
• Leadership and communication skills to influence cross-functional teams.
• Experience with A/B testing, CRO, and digital transformation projects.

Additional Information:

• Opportunities for career growth and development.
• Inclusive, innovative company culture.
• Competitive salary, healthcare, and perks.

IT Leadership Role

The role of IT Manager for a leading commercial vehicle manufacturer requires a highly skilled professional to oversee the implementation and management of IT systems, ensuring seamless business operations for sales colleagues worldwide. Key responsibilities include providing comprehensive IT support for the partner network, serving as the primary IT helpdesk, managing demand and requirements effectively, supporting Enterprise Architecture Management initiatives, and coordinating all IT topics of Sales offices in multiple regions.

About You

• Bachelor's degree in Business Information Systems or Computer Science, or related field with 5+ years of experience in IT operations.
• Proven ability to work effectively within a global IT team and foster collaboration with international stakeholders.
• Experience in the commercial vehicle industry is preferred, with expertise in IT applications such as ERP and DMS; SAP experience is advantageous.
• Strong background in IT project management and ITIL, with a proactive approach to driving digitalization and passion for new technologies and IT innovations.

Your Qualifications

• Bachelor's degree in Business Information Systems or Computer Science, or related field.
• Minimum 5 years of experience in IT operations.
• Proven ability to work effectively within a global IT team.
• Experience in the commercial vehicle industry is preferred.
• Proficiency in IT applications such as ERP and DMS; SAP experience is advantageous.
• Strong background in IT project management and ITIL.
• Expertise in IT security.
• Proactive approach to driving digitalization.
• Passion for new technologies and IT innovations.

Job Information

This position is based in Dubai, UAE.

Miral Destinations is a leading leisure and entertainment destination promotion partner, connecting travelers to stakeholders through world-class holiday experiences and packages. We manage various websites, including Yas Island, Theme Parks and Attractions, and Saadiyat Island.

We are seeking a Senior Ecommerce and Digital Optimization Manager to join our team. This role will play a key part in supporting commercial KPIs, enhancing the digital product roadmap strategy, and execution. The ideal candidate will have a strong business mindset, leadership skills, and experience in driving commercial outcomes across multiple platforms.

• Lead and own the commercial performance of Miral Destinations' website portfolio, ensuring alignment with business KPIs across all platforms.
• Create, manage, and continuously optimize the website enhancement roadmap and overarching digital product roadmap with clearly defined short and long-term milestones.
• Deliver insightful and action-oriented ecommerce reporting and dashboards that shape business decisions and performance reviews.

• Champion an always-on optimization program through structured A/B testing, user behavior analysis, and agile enhancements.
• Own and execute the entire SEO strategy, including technical SEO, content strategy, backlink profile, and continuous search optimization, using industry best practices and tools.
• Drive the affiliate marketing program by developing and scaling partnerships that generate incremental revenue.
• Conduct ongoing competitive analysis across benchmark websites and industry leaders to identify opportunities and shape digital strategy.

• Minimum bachelor's degree in marketing or digital marketing.
• Demonstrable experience leading and managing a team and agency partners.
• Showcase a track record in delivering ambitious ecommerce results.
• Strong experience in creating and delivering initiatives across UX/UI, development, SEO/SEM, affiliate marketing, analytics, and digital product strategy.

• Culturally aware and adaptable in a multicultural environment.
• A proactive, innovative, and resilient mindset aligned with progressive values.
• Natural leadership qualities with a passion for mentoring and growing talent.

• Experience with basic coding/code analysis is an advantage.
• Experience in working on a digital loyalty product/program and Mobile Apps with ecommerce is an advantage.