771 Learning And Development Director jobs in the United Arab Emirates

Mandarin Oriental Downtown, Dubai is looking for a Learning & Development Director to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About The Job
Based at the Mandarin Oriental Downtown, Dubai within the People & Culture Department in Dubai, the Learning & Development Director is responsible for, but not limited to, the overall Hotel Learning & Development, Performance Management and Quality Assurance: including operation and non-operation line colleagues, supervisors, managers, Department Heads and Executive Committee and focusing on delighting our guests and colleagues. Learning & Development Director reports to the Director of People & Culture.

As a
Learning & Development Director, you will be responsible for the following duties:

• Leads Learning & Development (L&D) efforts across the hotel by planning, implementing, and reviewing programs aligned with Mandarin Oriental Hotel Group's (MOHG) standards, business goals, and employee development needs.
• Collaborates with senior leadership (including the Director of People & Culture, Executive Committee, and Department Heads) to manage performance cycles, succession planning, L&D strategy, and budget.
• Delivers and facilitates training programs for all staff levels, including executive retreats, classroom sessions, on-the-job training, and leadership development, while supporting quality assurance efforts and guest satisfaction metrics.
• Manages L&D infrastructure, including training calendars, departmental trainers, training records, and reporting (monthly reports, audits, and feedback reviews), while coordinating with external training providers as needed.
• Drives employee engagement and career development by coaching, counselling, and supporting initiatives such as Management Trainee Programs, Cultural Exchange Ambassador activities, and team-building efforts.
• Demonstrates strong leadership, interpersonal, and operational capabilities, including effective communication, team building, problem-solving, talent development, and alignment with MOHG's mission, values, and LQEs (Legendary Quality Experiences).

As a
Learning & Development Director, we expect from you:

• Holds a Vocational Diploma or Degree/Higher National Diploma in Hospitality, Business, or Human Resources; adult learning certification and leadership facilitation certification preferred.
• At least 2 years in a 5-star hotel and 2–3 years in a managerial Learning & Development or Training role.
• Skilled in facilitating leadership programs, especially for senior managers, and experienced in coaching and conducting targeted workshops.
• Capable of conducting Training Needs Analysis at both departmental and hotel-wide levels and measuring training outcomes effectively.
• Proficient in using HR Information Systems to manage training records and requirements.
• Fluent in English (written and spoken) and possesses some hands-on operational hotel experience.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

We're Fans. Are you?

Learning & Development Director

People & Culture

Full time

Mandarin Oriental Downtown, Dubai

Mandarin Oriental Downtown, Dubai is looking for a Learning & Development Director to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the People & Culture Department in Dubai, the Learning & Development Director is responsible for, but not limited to, the overall Hotel Learning & Development, Performance Management and Quality Assurance: including operation and non-operation line colleagues, supervisors, managers, Department Heads and Executive Committee and focusing on delighting our guests and colleagues. Learning & Development Director reports to the Director of People & Culture.

As a Learning & Development Director, you will be responsible for the following duties:

• Leads Learning & Development (L&D) efforts across the hotel by planning, implementing, and reviewing programs aligned with Mandarin Oriental Hotel Group's (MOHG) standards, business goals, and employee development needs.
• Collaborates with senior leadership (including the Director of People & Culture, Executive Committee, and Department Heads) to manage performance cycles, succession planning, L&D strategy, and budget.
• Delivers and facilitates training programs for all staff levels, including executive retreats, classroom sessions, on-the-job training, and leadership development, while supporting quality assurance efforts and guest satisfaction metrics.
• Manages L&D infrastructure, including training calendars, departmental trainers, training records, and reporting (monthly reports, audits, and feedback reviews), while coordinating with external training providers as needed.
• Drives employee engagement and career development by coaching, counselling, and supporting initiatives such as Management Trainee Programs, Cultural Exchange Ambassador activities, and team-building efforts.
• Demonstrates strong leadership, interpersonal, and operational capabilities, including effective communication, team building, problem-solving, talent development, and alignment with MOHG's mission, values, and LQEs (Legendary Quality Experiences).

As a Learning & Development Director, we expect from you:

• Holds a Vocational Diploma or Degree/Higher National Diploma in Hospitality, Business, or Human Resources; adult learning certification and leadership facilitation certification preferred.
• At least 2 years in a 5-star hotel and 2–3 years in a managerial Learning & Development or Training role.
• Skilled in facilitating leadership programs, especially for senior managers, and experienced in coaching and conducting targeted workshops.
• Capable of conducting Training Needs Analysis at both departmental and hotel-wide levels and measuring training outcomes effectively.
• Proficient in using HR Information Systems to manage training records and requirements.
• Fluent in English (written and spoken) and possesses some hands-on operational hotel experience.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

We're Fans. Are you?

About The Job Based at the Mandarin Oriental Downtown, Dubai within the People & Culture Department in Dubai, the Learning & Development Director is responsible for, but not limited to, the overall Hotel Learning & Development, Performance Management and Quality Assurance: including operation and non-operation line colleagues, supervisors, managers, Department Heads and Executive Committee and focusing on delighting our guests and colleagues. Learning & Development Director reports to the Director of People & Culture.

As a Learning & Development Director, you will be responsible for the following duties:

• Leads Learning & Development (L&D) efforts across the hotel by planning, implementing, and reviewing programs aligned with Mandarin Oriental Hotel Group s (MOHG) standards, business goals, and employee development needs.
• Collaborates with senior leadership (including the Director of People & Culture, Executive Committee, and Department Heads) to manage performance cycles, succession planning, L&D strategy, and budget.
• Delivers and facilitates training programs for all staff levels, including executive retreats, classroom sessions, on-the-job training, and leadership development, while supporting quality assurance efforts and guest satisfaction metrics.
• Manages L&D infrastructure, including training calendars, departmental trainers, training records, and reporting (monthly reports, audits, and feedback reviews), while coordinating with external training providers as needed.
• Drives employee engagement and career development by coaching, counselling, and supporting initiatives such as Management Trainee Programs, Cultural Exchange Ambassador activities, and team-building efforts.
• Demonstrates strong leadership, interpersonal, and operational capabilities, including effective communication, team building, problem-solving, talent development, and alignment with MOHG s mission, values, and LQEs (Legendary Quality Experiences).

As a Learning & Development Director, we expect from you:

• Holds a Vocational Diploma or Degree/Higher National Diploma in Hospitality, Business, or Human Resources; adult learning certification and leadership facilitation certification preferred.
• At least 2 years in a 5-star hotel and 2 3 years in a managerial Learning & Development or Training role.
• Skilled in facilitating leadership programs, especially for senior managers, and experienced in coaching and conducting targeted workshops.
• Capable of conducting Training Needs Analysis at both departmental and hotel-wide levels and measuring training outcomes effectively.
• Proficient in using HR Information Systems to manage training records and requirements.
• Fluent in English (written and spoken) and possesses some hands-on operational hotel experience.

A leading organization in the Guest Service industry is seeking a visionary
Director of Learning & Development
to build, lead, and elevate its learning agenda at scale.

This critical leadership role will be responsible for designing and implementing a future-focused L&D strategy — including the creation of a full Learning Academy from the ground up — to drive workforce capability across both Front Office and Back Office functions (e.g., HR, Operations, Commercial, Finance).

Key Responsibilities:

Learning Academy Creation:
Design, build, and operationalize a world-class Learning Academy from scratch, aligned to business strategy and talent development needs.

Front and Back Office Training:
Develop and deliver tailored training programs to upskill teams across all departments, from customer-facing functions to corporate and support teams.

Leadership and Professional Development:
Create structured leadership pathways, high-potential programs, and professional skill-building initiatives to nurture internal talent pipelines.

Learning Strategy:
Define and execute a scalable learning and development roadmap that empowers employees at all levels to achieve their full potential.

Technology and Digital Learning:
Implement digital learning platforms (LMS) and drive adoption of e-learning and blended learning models.

Stakeholder Engagement:
Partner with executives, HRBPs, and department heads to identify capability gaps and ensure learning programs are business-driven and outcome-focused.

Measurement and Reporting:
Establish KPIs to assess training impact, reporting regularly to senior leadership, and continuously refining programs for maximum effectiveness.

Ideal Candidate Profile:

Bachelor's degree in Human Resources, Business, Education, or a related field (Master's preferred).

Minimum 10 years of senior leadership experience within Learning & Development, including building learning frameworks and academies from inception.

Proven expertise in designing training curricula for both operational (front office) and corporate (back office) functions.

Experience leading large-scale L&D initiatives in dynamic industries such as hospitality, guest services, entertainment, or retail.

Strong background in leveraging digital learning technologies (LMS platforms, online course development, blended learning).

Exceptional communication, stakeholder management, and strategic thinking skills.

Professional certifications such as CIPD, ATD, or SHRM are highly advantageous.

Shape the Future of Talent. Build from the Ground Up.

If you are a transformational L&D leader ready to create lasting impact in a growing, world-class organization, we encourage you to apply.

Please note:
This is a confidential opportunity. Further details about the company and the position will be shared with shortlisted candidates.

If you have a passion for building exceptional teams and driving national development, we encourage you to express your interest

A leading organization in the Guest Service industry is seeking a visionary Director of Learning & Development to build, lead, and elevate its learning agenda at scale.

This critical leadership role will be responsible for designing and implementing a future-focused L&D strategy — including the creation of a full Learning Academy from the ground up — to drive workforce capability across Front Office and Back Office functions (e.g., HR, Operations, Commercial, Finance).

Key Responsibilities:

• Learning Academy Creation: Design, build, and operationalize a world-class Learning Academy from scratch, aligned to business strategy and talent development needs.
• Front and Back Office Training: Develop and deliver tailored training programs to upskill teams across all departments, from customer-facing functions to corporate and support teams.
• Leadership and Professional Development: Create structured leadership pathways, high-potential programs, and professional skill-building initiatives to nurture internal talent pipelines.
• Learning Strategy: Define and execute a scalable learning and development roadmap that empowers employees at all levels to achieve their full potential.
• Technology and Digital Learning: Implement digital learning platforms (LMS) and drive adoption of e-learning and blended learning models.
• Stakeholder Engagement: Partner with executives, HRBPs, and department heads to identify capability gaps and ensure learning programs are business-driven and outcome-focused.
• Measurement and Reporting: Establish KPIs to assess training impact, reporting regularly to senior leadership, and continuously refining programs for maximum effectiveness.

Ideal Candidate Profile:

• Bachelor's degree in Human Resources, Business, Education, or a related field (Master's preferred).
• Minimum 10 years of senior leadership experience within Learning & Development, including building learning frameworks and academies from inception.
• Proven expertise in designing training curricula for both operational (front office) and corporate (back office) functions.
• Experience leading large-scale L&D initiatives in dynamic industries such as hospitality, guest services, entertainment, or retail.
• Strong background in leveraging digital learning technologies (LMS platforms, online course development, blended learning).
• Exceptional communication, stakeholder management, and strategic thinking skills.
• Professional certifications such as CIPD, ATD, or SHRM are highly advantageous.

Shape the Future of Talent. Build from the Ground Up.

If you are a transformational L&D leader ready to create lasting impact in a growing, world-class organization, we encourage you to apply.

Please note: This is a confidential opportunity. Further details about the company and the position will be shared with shortlisted candidates.

Developing engaging training content and delivering impactful sessions for diverse audiences requires a deep understanding of adult learning principles.

Talent management involves creating data-driven dashboards to track employee development, mapping high-potential talent, and analyzing performance trends. It also includes succession planning, employee engagement initiatives, and collaborating with leadership to align learning programs with organizational objectives.

To be successful in this role, you need proven experience in content creation, strong expertise in dashboard design, a solid understanding of talent management frameworks, and excellent communication skills. Analytical thinking and proficiency in assessing learning metrics are also essential.

The ideal candidate will have a unique blend of creativity, business acumen, and technical skills. They will be able to drive business results through effective talent management strategies and contribute to the organization's overall success.

Key Responsibilities:

• Create engaging training content that meets the needs of diverse audiences
• Design and implement effective talent management strategies
• Analyze performance trends and make data-driven decisions
• Collaborate with leadership to align learning programs with organizational objectives
• Develop and maintain relationships with key stakeholders

Requirements:

• Bachelor's degree in a related field (e.g., education, business, psychology)
• Proven experience in content creation and talent management
• Strong expertise in dashboard design and data analysis
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

• A competitive salary and benefits package
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance

Are you a people-first operations leader who thrives on wearing multiple hats and bringing order to chaos?

Do you get energy from creating delightful workplaces, supporting executive teams, and building the operational backbone of a fast-growing startup? If you're a doer with sharp organizational instincts and a heart for people — this is your seat at the SmartCrowd table.

About SmartCrowd

Join the revolution at SmartCrowd, where fintech innovation meets real estate investment We're not your average company; we're a dynamic startup with a bold vision: to become the leading crowdfunding platform in the MENA region and beyond.

Our mission? To democratize real estate investing through fractional ownership, breaking barriers for investors of all backgrounds. Backed by cutting-edge tech and a passionate team, SmartCrowd is redefining how the region builds wealth.

Job Summary

We're looking for a highly adaptable and proactive HR Manager to take charge of SmartCrowd's day-to-day operations, HR function, and employee experience. You'll be at the center of the team — managing our workplace, supporting our executive leadership, and enabling our people to thrive.

This isn't your typical HR or admin role. You'll wear many hats, from managing visas and insurance to running culture initiatives and scheduling executive meetings. If you're resourceful, structured, and love building internal systems that work, you'll feel right at home.

Requirements

What You'll Do

• Own the Office: Ensure our Dubai office is well-maintained, organized, and operating smoothly.
• Lead HR Processes: Develop and implement policies, onboarding plans, KPIs, and performance frameworks.
• Manage Compliance: Handle employee records, work permits, visa renewals, and medical insurance in line with UAE regulations.
• Support the C-Suite: Manage calendars, schedule meetings, book travel, and support executive productivity.
• Champion Culture: Plan team events, support internal communication, and maintain a strong team vibe.
• Be the Go-To: Serve as the point of contact for day-to-day employee needs and administrative tasks.
• Vendor & PRO Liaison: Coordinate with government agencies and service providers to get things done on time.

What We're Looking For

• 4+ years of experience in HR, admin, office management, or executive support — preferably in a startup or fast-paced environment.
• Working knowledge of UAE labor law, visa systems, and PRO procedures.
• Strong organizational and multitasking skills — you get things done, and done right.
• Excellent communication, empathy, and problem-solving abilities.
• High level of discretion and professionalism in handling confidential matters.
• Tech-savvy — comfortable with Microsoft Office, HRIS tools, and scheduling platforms.

What Success Looks Like

• Office operations run like clockwork without constant intervention.
• C-level leaders are well-supported and able to focus on strategic work.
• Team members are engaged, empowered, and informed.
• HR systems are compliant, scalable, and human-centered.

Benefits

Why Join SmartCrowd?

• Work with passionate, high-performing people in a purpose-driven startup.
• Have a direct impact on our people, culture, and operational success.
• Shape the backbone of a scaling business — from systems to team experience.
• Collaborate closely with founders and leadership on company growth.
• Help democratize real estate investing in one of the region's fastest-growing fintech platforms.

Perks & Benefits

• Competitive compensation package
• Medical insurance
• Paid vacation & public holidays
• Performance bonus
• Work directly with senior leadership
• A culture that values autonomy, clarity, and momentum

Hiring Process

We respect your time and keep things simple (~3–4 hours total):

• Intro Chat – Get to know each other
• Experience & Scenario Interview – Dive into how you solve problems and build processes
• Culture & Leadership Interview – Align on mission, values, and team fit

Role Purpose

The HR Coordinator (UAEN) will be part of Landmark Hospitality's
HR Shared Services function (TransactHR)
, responsible for delivering accurate and timely transactional HR services across the employee lifecycle. This includes employee documentation, HRIS data management, and end-to-end support for
visa and compliance processes
. The role ensures operational efficiency, compliance with UAE labor laws, and a seamless employee experience.

Key Responsibilities

Employee Lifecycle Transactions

• Support end-to-end HR operations including onboarding, transfers, exits, and employment verification.
• Maintain accurate employee records in HRIS and ensure timely updates.

Visa & Government Process Administration

• Coordinate with internal PRO teams to manage
  new visa applications, visa renewals, cancellations
  , and associated government documentation.
• Support the process of
  Occupational Health Cards (OHC)
  ,
  Tawjeeh sessions
  , medical fitness tests, and Emirates ID applications.
• Ensure all immigration and labor activities are compliant with UAE laws and aligned with company policies.
• Track visa, passport, labour contract expiry dates, maintain records, and notify stakeholders to ensure timely action.

Compliance & Policy Adherence

• Ensure all employee data management and visa transactions adhere to UAE labor laws and Landmark Group's HR policies.

Urgently hiring for a HR for one of our manufacturing clients in Jebel Ali, Dubai.

Qualifications:

8+ years of HR experience is required.

Candidate should be an expert in labor law, with experience in Performance Management , TNA, Employee Life Cycle, Recruitment & onboarding, Employee Engagement, HR dashboards & analytics, etc

Bachelor's degree in HR or related field.

Interested applicants can apply.