36 Training Management jobs in the United Arab Emirates

On October 27, 2023

The Business Development Manager is responsible for the growth of the department by developing relationships with new and existing landlords. They will help to promote the brand of the Allsopp & Allsopp Group, aiding in future business growth.

50% Commission
Full Time
Dubai

• Reporting to the Head of Property Management, the candidate will identify business development opportunities and prepare an action plan to achieve the goals.
• Possess a good understanding of the property management market in UAE.
• Follow up on leads for property management business with developers/banks/investors in UAE.
• Effective lead generation and credentials pitch, followed by outreach through meetings, calls, communication, and follow-up to maintain and build an active pipeline.
• Develop and implement a sales plan to drive external growth, including contacting the right divisions/contacts.
• Serve as main contact for investors, landlords/owners, and developers.
• Work with internal colleagues to pitch to prospective clients and offer our services.
• Articulate to clients and prospects the benefits of property management and educate them about new ideas and new ways of thinking.
• Assemble/present management proposals to third-party owners and negotiate management contracts.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Achieve the organization's goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Motivation for sales
• Selling to customer needs
• Territory management
• Professionalism
• Exceptional communication skills and the ability to liaise with different departments

Overview

We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As an Learning & Development Officer you are responsible in assisting the Learning & Development Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:

• Analyse colleague development needs in the hotel
• Develop annual hotel colleague development plans and prepare monthly reports
• Develop and maintain hotel’s colleague development library and co‑ordinate acquisitions
• Consult with the Learning & Development Leader for the co‑ordination of colleague development courses
• Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services
• Co‑ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive information needed
• Oversee on the job training of new and existing colleagues
• Oversee re‑development of colleagues

1. Identify learning, training, and development needs across all hotel departments.

2. Design, deliver, and supervise comprehensive training programs in line with Palazzo Versace standards.

3. Create, implement, and evaluate yearly training strategies to ensure effectiveness and practicality.

4. Ensure adherence to Palazzo Versace standards, Quality Assurance requirements, and maintain QA results above 90%.

5. Guarantee minimum monthly training hours for all employees, manage accurate training records, and support staff during transfers/promotions.

6. Build and maintain strong relationships with educational institutions, training providers, and industry networks to access best resources.

7. Lead initiatives such as surveys, mystery shopper assessments, audits, and defect database analysis to improve guest satisfaction and service quality.

8. Work closely with Hotel Management, and all departments to promote teamwork, address issues, and implement corrective actions.

9. Influence, train, and guide staff at all levels to embrace quality methods, new initiatives, and continuous improvement practices.

10. Prepare, present, and communicate training results, QA outcomes, and improvement initiatives clearly and professionally.

1. Bachelor’s degree from an accredited college or university in Hospitality, Business Administration, Human Resources, Psychology, or a related field.

2. Minimum of 2 years’ experience in a similar role within a luxury five-star hotel environment.

3. Proven track record of achieving training objectives and delivering high-quality learning programs.

4. Strong facilitation, presentation, and public speaking skills.

5. Excellent communication and active listening abilities.

6. Ability to design, develop, and implement effective training programs.

7. Proficiency in English (knowledge of an additional European language is preferred).

8. Aptitude for statistical analysis, including experience with statistical software.

9. Proficient in MS Office applications (Word, Excel, PowerPoint, Access) and other relevant software.

Alrais Holding is a diversified conglomerate based here in Dubai UAE, specializing in multiple sectors such as hospitality. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.

ABOUT THE ROLE:

We are seeking a proactive and detail-oriented Learning & Development Trainer to join our Human Resources team. In this role, you will assist in the design, implementation, and evaluation of training programs aimed at enhancing hospitality employees' skills, knowledge, and capabilities. Your contributions will be pivotal in ensuring that our training initiatives align with organizational goals and foster ongoing employee development.

KEY RESPONSIBILITIES:

• Conduct Training Needs Assessments: Identify training and development needs across the organization through job analysis, performance reviews, and consultations with managers.
• Program Design and Development: Assist in creating engaging and effective training programs and materials, including e-learning modules, workshops, and seminars.
• Facilitate Training Sessions: Deliver training sessions using various instructional techniques to enhance employee skills and knowledge.
• Evaluate Training Effectiveness: Assess the impact of training programs through feedback surveys, performance metrics, and follow-up evaluations.
• Coordinate Training Logistics: Manage the scheduling, venue arrangements, and communication for training sessions to ensure smooth execution.
• Administer Learning Management System (LMS): Oversee the LMS to track training activities, maintain records, and ensure accessibility of training materials.
• Support Employee Development Initiatives: Assist in implementing mentorship, coaching, and career development programs to support employee growth.
• Ensure Compliance Training: Coordinate and monitor mandatory compliance training to ensure adherence to legal and organizational standards.
• Documentation and Reporting: Maintain accurate records of training activities and prepare regular reports on training outcomes and metrics.
• Promote a Learning Culture: Encourage continuous learning and development across the organization by advocating for training opportunities and resources.

REQUIREMENTS:

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• With at least 5 years of experience in training and development in the hospitality industry.
• Strong knowledge of adult learning principles, instructional design, and training methodologies.
• Proficiency with Learning Management Systems (LMS) and Microsoft Office Suite.
• Excellent communication and presentation skills.
• Strong organizational and project management skills.
• Analytical skills and attention to detail.

If you're passionate about fostering employee development and eager to contribute to a dynamic learning environment, we'd love to hear from you. Apply today to be part of our team!