34 Learning And Development Manager jobs in the United Arab Emirates

1. Identify learning, training, and development needs across all hotel departments.

2. Design, deliver, and supervise comprehensive training programs in line with Palazzo Versace standards.

3. Create, implement, and evaluate yearly training strategies to ensure effectiveness and practicality.

4. Ensure adherence to Palazzo Versace standards, Quality Assurance requirements, and maintain QA results above 90%.

5. Guarantee minimum monthly training hours for all employees, manage accurate training records, and support staff during transfers/promotions.

6. Build and maintain strong relationships with educational institutions, training providers, and industry networks to access best resources.

7. Lead initiatives such as surveys, mystery shopper assessments, audits, and defect database analysis to improve guest satisfaction and service quality.

8. Work closely with Hotel Management, and all departments to promote teamwork, address issues, and implement corrective actions.

9. Influence, train, and guide staff at all levels to embrace quality methods, new initiatives, and continuous improvement practices.

10. Prepare, present, and communicate training results, QA outcomes, and improvement initiatives clearly and professionally.

Overview

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn Dubai Al Barsha is looking for an innovative Learning & Development Manager to design and deliver impactful training programs that shape future hospitality leaders within our team. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha, one of the city’s most dynamic neighborhoods, the hotel is just minutes from Mall of the Emirates, Jumeirah’s Kite Beach, and several of the world’s leading attractions and entertainment destinations.

Whether you're here for business or leisure, our hotel offers 310 stylishly appointed rooms, a selection of vibrant food and beverage outlets, and warm, attentive service that makes every stay memorable.

Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.

Working as a Learning and Development Manager , you will ensure all team members are trained and maintaining Holiday Inn’s brand service style and behavior. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day:

• Design, implement, and oversee training and development initiatives.
• Conduct training sessions and facilitate workshops across all departments.
• Support the hotel’s succession planning and career development programs.
• Ensure compliance with IHG training standards and learning tools.
• Partner with department heads to identify skill gaps and address training needs.
• Monitor training effectiveness and maintain accurate learning records.

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

• Previous experience in Learning & Development within hospitality.
• Preferably with IHG brand experience.
• Currently based in the UAE.
• Strong facilitation and coaching skills.
• Ability to inspire and motivate colleagues through learning.
• Knowledge of modern training methods and digital learning tools.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.

The Assistant Learning & Development Manager supports the Learning & Development function in driving a culture of continuous learning, service excellence, and professional growth across the resort. The role is responsible for designing, coordinating, and delivering training programs aligned with the hotel’s standards, brand values, and operational goals. This position ensures that all colleagues are equipped with the skills, knowledge, and mindset to deliver exceptional guest experiences.

Training & Development:

• Assist in the creation, implementation, and evaluation of the annual learning and development plan.

• Conduct training needs analysis across departments to identify learning priorities.

• Design and deliver core programs, including orientation, brand/service standards, supervisory skills, and leadership development.

• Support departmental trainers in maintaining consistent standards across all operational areas.

• Coordinate and facilitate mandatory training programs such as Fire Life Safety, Health & Safety, and Food Hygiene.

Performance & Talent Development:

• Work closely with managers to identify high‑potential colleagues and create development pathways for succession planning.

• Support performance review cycles by guiding leaders on setting goals and providing feedback.

• Track and analyze training participation and effectiveness through evaluations and reports.

Learning Administration:

• Maintain accurate training records and ensure compliance with brand and local regulatory requirements.

• Manage the Learning Management System (LMS) and ensure timely completion of assigned e‑learning modules.

• Prepare monthly L&D reports and key performance indicators for management review.

Employee Engagement:

• Support initiatives that enhance employee engagement, motivation, and recognition.

• Contribute to organizing hotel events, cultural activities, and team‑building programs.

• Act as a brand ambassador, promoting the resort’s values and service culture.

• Bachelor’s degree in Human Resources, Hospitality Management, or a related field.

• Minimum 3–5 years of experience in Learning & Development within luxury hotels or resorts.

• Strong presentation, facilitation, and coaching skills.

• Excellent communication skills (verbal and written) in English; additional languages are an advantage.

• Proficiency in MS Office and familiarity with e‑learning or LMS platforms.

• Ability to work and live in a remote island environment with a positive and adaptable attitude.

• Passion for learning and people development.

• Strong interpersonal and leadership skills.

• High level of organization, creativity, and attention to detail.

• Culturally sensitive and able to work effectively in a diverse team.

• Committed to upholding brand and service excellence standards.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.

The Assistant Learning & Development Manager supports the Learning & Development function in driving a culture of continuous learning, service excellence, and professional growth across the resort. The role is responsible for designing, coordinating, and delivering training programs aligned with the hotel’s standards, brand values, and operational goals. This position ensures that all colleagues are equipped with the skills, knowledge, and mindset to deliver exceptional guest experiences.

Training & Development:

• Assist in the creation, implementation, and evaluation of the annual learning and development plan.

• Conduct training needs analysis across departments to identify learning priorities.

• Design and deliver core programs, including orientation, brand/service standards, supervisory skills, and leadership development.

• Support departmental trainers in maintaining consistent standards across all operational areas.

• Coordinate and facilitate mandatory training programs such as Fire Life Safety, Health & Safety, and Food Hygiene.

Performance & Talent Development:

• Work closely with managers to identify high‑potential colleagues and create development pathways for succession planning.

• Support performance review cycles by guiding leaders on setting goals and providing feedback.

• Track and analyze training participation and effectiveness through evaluations and reports.

Learning Administration:

• Maintain accurate training records and ensure compliance with brand and local regulatory requirements.

• Manage the Learning Management System (LMS) and ensure timely completion of assigned e‑learning modules.

• Prepare monthly L&D reports and key performance indicators for management review.

Employee Engagement:

• Support initiatives that enhance employee engagement, motivation, and recognition.

• Contribute to organizing hotel events, cultural activities, and team‑building programs.

• Act as a brand ambassador, promoting the resort’s values and service culture.

• Bachelor’s degree in Human Resources, Hospitality Management, or a related field.

• Minimum 3–5 years of experience in Learning & Development within luxury hotels or resorts.

• Strong presentation, facilitation, and coaching skills.

• Excellent communication skills (verbal and written) in English; additional languages are an advantage.

• Proficiency in MS Office and familiarity with e‑learning or LMS platforms.

• Ability to work and live in a remote island environment with a positive and adaptable attitude.

• Passion for learning and people development.

• Strong interpersonal and leadership skills.

• High level of organization, creativity, and attention to detail.

• Culturally sensitive and able to work effectively in a diverse team.

• Committed to upholding brand and service excellence standards.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.

Devise the learning and development strategies in line with organizational goals, oversee implementation and delivery, and assess its outcomes. Partner closely with business leaders to understand the training needs and provide end-to-end solutions by using effective innovative methodologies and benchmark to best practices in the retail arena. Deliver trainings at all levels.

The goal is to enhance competency levels, quality, performance, and productivity at the organization, department, and individual level.

• Identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with line managers and business heads.
• Drawing an overall or concept-wise training and development plan that addresses needs and expectations in all areas.
• Deploying a wide variety of innovative training methods specific to the retail domain.
• Ensuring effective induction, orientation sessions, focused workshops, and Boot Camps.
• Monitoring and evaluating training program effectiveness, success, and ROI periodically and reporting.
• Managing and deploying assessment tools effectively (Mystery shopping, staff checks, etc.).
• Ensuring that the costs of planned programs are within defined budgets.
• Providing a platform for ongoing development.
• Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment.
• Maintaining a keen understanding of training trends, developments, and best practices.
• Building and maintaining smart processes and systems to retain and spread knowledge.
• Conducting key trainings independently.
• Working on critical HR areas related to employee engagement, region development, and communication.
• Traveling to regions periodically; visiting stores and competition regularly - analyze, propose, and implement skill systems to all stakeholders.

• Post Graduate in Business Administration / HR / Education / Psychology.
• Strong educational background/studied in reputed institutes.
• Proven working experience of at least 8-10 years as a Training/Learning & Development manager in retail, aviation, hospitality, or service sectors.
• Ideally has an understanding of retail, luxury, and high-end luxury market from a multi-national perspective.
• Track record in designing and executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.).
• Well versed in LMS tools.
• Articulate communicator, well-groomed, and ability to bring about change and influence all levels. Strong English language skills.
• Result-oriented with focus on time, quality, and balanced approach.
• Strong ethical values and integrity.
• Excellent team management skills, ability to develop cohesive performing teams.

We are looking for a very experienced “ Talent Management Section Head” to join a multinational company located in Abu Dhabi, United Arab Emirates.

Job Description:

– Oversee the recruitment process, which involves posting jobs, reviewing resumes, interviewing candidates, and making hiring recommendations.

– Manage all candidates, oversee interviews, keep recruitment status reports, analyze metrics, and help implement recruitment strategies.

– Organize different job fairs, establish a strong network of talented individuals, create and execute diverse training strategies, and actively participate in training programs.

– Assistance in defining the company’s goals and key performance indicators.

– Perform an assessment of employees’ training needs and create a training plan within the allocated budget.

– Develop necessary training programs in order to meet all development goals.

– Supervising employee training implementation, addressing operational issues, and guaranteeing employee contentment.

– Monitor the effectiveness of the orientation process for new employees.

Job Requirements

– Bachelor’s degree in Business Administration or any relevant experience.

– Minimum 8 years of experience in Talent Acquisition, L&D and OD.

Human Resources Management (Professional HR)

ID 118

HRM, Training Courses

This program deals with the latest innovations and direction of today’s Human Resource Departments. This essential program will provide you with the best in new techniques, processes and direction that leading HR departments need to take to be world class.

Rapid and radical change is affecting the whole of the world. Some parts of the Middle East are facing significant challenges in terms of growth and competition. In other places, the key to prosperity as an organisation is seen as controlling costs and maintaining market competitiveness. In these circumstances, companies are increasingly searching for a source of competitive advantage through HR.

Module 1 - Leading Strategic HR Transformation

Module 2 - The Business of HR

• You will learn how to:
  • Master the new HR strategic process
  • Transform strategic requirements into HR objectives using the 6 S model
  • Create HR strategic action plans to achieve business objectives
  • Provide innovative predictive information
  • Practice business information interviews and present results
  • See the big picture for the future of employment and performance through people
  • Build your professional confidence
  • Identify the context for change – the economic and social changes that are driving employment change
  • Identify current employment practices and establish an agenda for change
  • Examine international developments in employment practices
  • Establish best practices covering issues such as Leadership and Management Style, Recruitment and Retention, Performance Management, Work Organisation, Equal Opportunities, Industrial Democracy, Employee Relations and Communications, Consultation and Involvement

• Upon completion of this seminar, you will know how to:
  • Use a strategic model to build an HR strategy and understand where strategy fits into corporate business
  • Utilize the 6 S process to translate strategy into HR action
  • Write business action plans to delegate strategic tasks
  • Build and produce high-level management information
  • Report on HR trends and master emergency planning
  • Conduct executive briefings to gather and disseminate information
  • Show the added value of HR to your business
  • Translate current trends to maximize Human Capital investment

Those attending the programme will return to their organisation equipped with up-to-date knowledge of the full range of issues involved in the development of the HR function as a competitive advantage.

Delegates will be able to develop an operational response to the strategic issues raised, with a concentration on practical steps.

• Demonstrate the HR strategic model to others
• Perfect high-level interviewing skills
• Develop social skills for use at the executive level (via EQ measurement)
• Maintain a future focus
• Manage an HR team to produce strategic results
• Deliver strategic objectives on time and on budget
• Demonstrate self-development and CPE record
• Self-start to achieve business objectives
• Demonstrate fiscal control and create ROI
• Improve HR practices
• Set and achieve business objectives for performance management

• Develop strategic thinking using the 10-step model
• Forward planning
• Analytical thinking
• Creativity and innovation
• Writing outlines for the 6 S process
• Master construction of Business action plans
• Use and master HR statistical packages
• Personal presentation skills
• International HR law
• Manpower planning
• Practice strategic planning
• Review recruitment and selection
• Use performance management tools
• Review the use of competencies

Module 1: Leading Strategic HR Transformation

• The Formulation of Strategy, How it Works – The Process Explained
• Translating Strategic Requirements into Business Action Plans – Including the Formation of HR Budgets
• Mastering Predictive Trends & Management Information – Getting the Big Picture
• Key Performance Factors – Maximising Human Capital
• Understanding and being able to Act on High Level HR Trends

Module 2: The Business of HR

• The Context for Change
• Managing Performance, Behaviour and Culture
• Implications for Employment Practice
• Employee Relations
• The Future for Employment Practices

At European Quality Training and Management Consultancy, we provide high-quality training and consultancy services to develop future leaders. With a team of skilled experts, we tailor programs to meet the needs of public and private sectors, grounded in quality, ethics, and social responsibility. Our client-focused approach ensures professionalism and sustainable outcomes.

European Quality Training and Management Consultancy

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