154 Licensed Practical Nurse jobs in the United Arab Emirates

Our organization is seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to patients and internal stakeholders.

Responsibilities:

1. Assist patients with registration and insurance forms
2. Help patients complete necessary forms and documentation
3. Ask patients about their concerns and refer them to the appropriate clinician
4. Send patients to the correct counter and assist them as needed
5. Organize and maintain patient records, consent forms, and payment information
6. Ensure patients are informed of any delays or changes in clinic schedules
7. Maintain high standards of hygiene and cleanliness
8. Manage office supplies and materials
9. Adhere to all organizational protocols and procedures
10. Respect patient confidentiality and dignity at all times
11. Answer incoming calls and direct them to the appropriate department or employee

Appointment Handling and Scheduling:

1. Book appointments over the phone and in-person
2. Schedule, reschedule, and cancel appointments as needed
3. Coordinate appointment requests through websites and SMS
4. Schedule hospital admissions and ensure all necessary paperwork is completed
5. Evaluate patients' financial status and determine eligibility for services
6. Verify appointment files and documents
7. Confirm appointments for the following day by phone

Insurance:

1. Coordinate with insurance coordinators for case approvals
2. Work with external partners to resolve insurance-related issues
3. Verify insurance card status and coverage
4. Check package details and requirements

Records & Data Management:

1. Process mail and ensure proper action is taken
2. Maintain accurate medical records and reports
3. Administer data entry tasks using desktop publishing programs
4. File lab reports and enter results into databases

Job Interactions:

1. Collaborate with internal teams on various projects and initiatives
2. Interact with external stakeholders to address customer inquiries and feedback

Requirements:

1. Experience in customer-facing roles or similar positions

Benefits:

This is an exciting opportunity to join our team and make a positive impact on the lives of our patients.

We are seeking a dedicated professional to provide exceptional patient care and service as a Customer Service Representative.

This role involves handling customer inquiries, resolving issues, and ensuring timely and accurate responses. Key responsibilities include:

1. Providing excellent communication, problem-solving, and phone etiquette skills
2. Demonstrating commitment to customer satisfaction
3. Handling complaints and sharing information with other departments as needed
4. Maintaining knowledge of systems and processes
5. Communicating with customers via email and phone calls
6. Preparing documentation and reports on customer correspondence
7. Performing other reasonable tasks to support the smooth operation of our organization

We are looking for a professional who can maintain a high standard of patient care and services while working in a dynamic environment.

We are seeking a highly skilled Clinical Support Specialist to join our team. This individual will play a critical role in supporting clinical programs and initiatives, working closely with sales and marketing teams to promote high-quality patient care.

The ideal candidate will have a strong background in resuscitation, including experience with AHA/ERC guidelines, clinical practice, and translational research. They will also possess excellent written and oral communication skills, with the ability to effectively convey complex information to various stakeholders.

Key Responsibilities:

• Positioning, promoting, and delivering impactful clinical programs
• Initiating strategic conversations with sales and marketing teams, as well as business partners and end-users, on the importance of high-quality CPR and clinical programs
• Serving as a clinical expert in resuscitation, including AHA/ERC guidelines, clinical practice, and translational research

Requirements:

• Resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician, or Paramedic with a minimum of 3-5 years of experience in critical or emergency care settings
• ALS/APLS certification, instructor level preferred

Benefits:

This is an exciting opportunity to join a fast-growing organization that operates in over 140 countries worldwide. Our employees are inspired by a commitment to making a difference in patients' lives, and our culture values innovation, self-motivation, and an entrepreneurial spirit.

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A competitive compensation package

Travel Requirements:

This position requires approximately 75% travel, with occasional travel outside of the region.

About Our Team:

We are seeking a highly motivated and organized professional to join our team as a Patient Care Coordinator.

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.

1. Greet patients, escort them to their appointments, and ensure they have all necessary paperwork and information.
2. Handle phone inquiries from patients and others, screen calls, and refer callers as needed.
3. Register new patients, update existing files, and respond to patient inquiries about treatment options, benefits, and billing.
4. Provide accurate information on medical insurance coverage and assist with claims processing.
5. Maintain a clean and organized reception area, ensuring a positive experience for patients and staff alike.
6. Collaborate with healthcare professionals to provide exceptional patient care and support.
7. Stay up-to-date on hospital policies and procedures, ensuring compliance and adherence.
8. Participate in ongoing training and education to enhance knowledge and skills.

Requirements:

• Degree from an accredited university in any field.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Strong organizational and time management skills.
• Basic computer skills and proficiency in relevant software applications.

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

What We Offer:

A dynamic and supportive work environment, collaborative team, and recognition of individual achievements.

As a healthcare professional, you will be responsible for providing patient-centric and evidence-based nursing care. This involves ensuring compliance with ethical and professional standards set by regulatory authorities.

The ideal candidate will have strong communication skills and be able to work effectively as part of a multidisciplinary team. They will also possess the ability to identify, prevent, and manage risks in accordance with clinical risk policies and procedures.

In addition to these key responsibilities, the successful candidate will take an active role in creating a conducive environment that promotes positive patient experiences. They will also contribute to a learning environment that builds employee competence by supervising, mentoring, and coaching learners and nursing employees.

• Essential: Bachelor's Degree in Nursing
• At least two years of experience in a similar role
• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English

We offer a competitive salary and benefits package, as well as opportunities for growth and development within our organization.

Our organization is committed to promoting diversity and inclusion in the workplace. We welcome applications from qualified candidates who are passionate about delivering high-quality patient care.

The Clinic Coordinator plays a vital role in delivering exceptional patient experiences at the Clinic. Acting as the first point of contact for patients, this role involves managing appointments, handling patient inquiries, assisting with administrative tasks, and supporting the Clinic Manager in ensuring smooth clinic operations.

Overview:

We are seeking a skilled and organized individual to join our team as a Patient Care Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and support.

• The ideal candidate will have experience in aesthetics, customer service, and sales.

• Coordinate communication between patients, medical, and administrative staff.
• Explain policies and procedures to patients using medical or administrative knowledge.
• Perform and monitor opening and closing duties/tasks.
• Prepare daily reports for the responsible team.

• Fluent writing and speaking English is a must.
• Ability to book appointments and meet monthly targets.
• Excellent communication skills, with ability to correspond with all inquiries through various channels.
• Strong organizational skills, with ability to assist and greet patients upon arrival and departure.

This role offers a dynamic and supportive work environment, with opportunities for growth and development.

Primary Nursing Role

We are seeking a skilled and compassionate nursing professional to provide patient-centric care in a pediatric setting. The successful candidate will be responsible for delivering high-quality patient care under the supervision of a Registered Nurse, while ensuring compliance with relevant clinical standards and legislation.

Main Responsibilities

• Deliver exceptional patient care, working collaboratively with the multidisciplinary team to achieve optimal patient outcomes.
• Identify and mitigate risks to ensure patient safety, adhering to established risk policies and procedures.
• Contribute to a positive patient experience by creating a supportive environment, as guided by nursing leadership.
• Promote a culture of learning and development, enhancing employee competence.

Essential Requirements

Nursing Diploma: Essential qualification for this role.

Current/Recent experience in pediatric Ward: Ideal background for this position.

UAE experience beneficial: Additional advantage for the right candidate.

Key Skills and Qualifications

Job Title: Patient Care Associate

We are seeking a dedicated and compassionate Patient Care Associate to join our team. As a Patient Care Associate, you will play a vital role in ensuring the delivery of exceptional patient care and providing an outstanding experience for our patients and their families.

• Registration and Insurance Form Completion: Assist patients in completing registration forms and insurance forms, ensuring accuracy and completeness.
• Patient Support: Provide support to patients in completing all necessary forms and documentation, including medical insurance.
• Problem Resolution: Identify and resolve patient problems in consultation with clinicians and nurses.
• Counter Assistance: Escort patients to counters and assist them in reaching counters if required.
• Record Management: Maintain patient records, consent forms, payment forms, and other relevant documents.
• Communication: Inform patients about clinician availability and maintain hygiene standards.
• Office Organization: Organize and maintain office stationery and supplies.
• Protocol Adherence: Ensure adherence to organizational protocols and maintain patient confidentiality.
• Customer Service: Answer incoming calls, route them to relevant departments, and provide information on procedures, packages, and timings.

• Appointment Booking: Book appointments over the phone and through walk-ins.
• Schedule Management: Schedule, reschedule, cancel, and confirm appointments for clinicians, radiology, and other services.
• SMS and Website Appointments: Schedule appointments requested through websites and SMS.
• Hospital Admission: Schedule hospital admissions, file insurance checklists, and complete admission forms.
• Financial Evaluation: Determine patient financial status and eligibility for health services.
• Appointment Verification: Cross-verify appointment files with the appointment list.
• Daily Confirmation: Confirm appointments for the next day via telephone.

• Approval Check: Verify cases requiring approvals with the insurance coordinator.
• Insurance Matters: Coordinate with Symphony for insurance-related matters.
• Status Verification: Check the status of insurance cards produced by patients.
• Packages Covered: Verify packages covered by insurance.

• Email Management: Administer regular and electronic mail to ensure proper action is taken.
• Medical Records: Maintain medical records and report when required.
• Data Management: Make spreadsheets, manage data, and create documents using desktop publishing programs.
• Lab Reports: Cross-verify and file lab reports in the absence of the MRD.
• Lab Report Entry: Enter lab report file numbers clinician-wise.

• Internal Stakeholder Collaboration: Work closely with internal stakeholders in matters related to approvals, patient assistance, and hygiene standards.
• External Stakeholder Engagement: Engage with external stakeholders to handle queries and feedback.
• Relevant Experience: Possess experience in handling customers/patients in a similar role.