78 Luxury Hotel Environments jobs in Dubai

Job Summary:

Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team.

Job Description:

The ideal candidate will have 1+ years of experience in a luxury hotel or similar environment, with excellent interpersonal and communication skills. They will be able to handle guest interactions with the highest level of hospitality and professionalism, while ensuring accuracy and timeliness in responding to guest requests. The successful candidate will also possess cross-cultural sensitivity and customer service orientation.

Required Skills and Qualifications:

• 1+ year's experience working within a luxury hotel or similar environment
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity and customer service orientation

Benefits:

• Competitive tax-free salary and service charge
• End of service gratuity
• Complimentary full board living accommodation in high-quality staff housing
• Free transportation to and from work
• Medical and life insurance
• Paid annual leave
• Paid home leave tickets
• Social and sporting events
• Learning & Development Programs
• Career opportunities and international transfer

Others:

• 6 days per week over 48 working hours

We are seeking an experienced and skilled hospitality professional to oversee the dining area and supervise food and beverage staff.

The ideal candidate will foster a positive team atmosphere, providing feedback and coaching, while maintaining high standards of behavior.

Key responsibilities include maintaining records of staff performance and operating costs, managing scheduling and payroll, and handling guest complaints professionally.

Additionally, the successful candidate will ensure proper food presentation, handle procedures, and quality of deliveries, order supplies, and arrange maintenance for equipment, total receipts, balance sales, and ensure proper bookkeeping.

Flexibility and adaptability are essential in this role, as you will be required to respond to staffing changes and operational challenges.

You will also be responsible for identifying and addressing restaurant issues through reports and proactive measures, utilizing POS and inventory software for effective management, and assisting in planning regular and special event menus.

Our hotel is committed to providing exceptional service and creating memorable experiences for our guests.

• Leadership and Team Management: Foster a positive team atmosphere, provide feedback and coaching, and maintain high standards of behavior.
• Operations and Administration: Maintain records of staff performance and operating costs, manage scheduling and payroll, and handle guest complaints professionally.
• Culinary Excellence: Ensure proper food presentation, handle procedures, and quality of deliveries, order supplies, and arrange maintenance for equipment.
• Financial Management: Total receipts, balance sales, and ensure proper bookkeeping.
• Communication and Customer Service: Handle guest complaints calmly and professionally, seeking feedback to improve service.

Join a luxury hotel brand as a Food and Beverage Attendant. Provide exceptional service to guests in the hotel's dining areas.

As a key member of the hospitality team, your responsibilities will include:

• Greeting and seating guests with a warm and professional demeanor.
• Promoting menu items, taking accurate orders, and delivering food and beverages promptly.
• Maintaining high service standards and ensuring cleanliness in all areas.

Requirements for this role include:

• Previous experience in a similar F&B or customer-facing role (luxury hotel experience preferred).
• Strong communication and interpersonal skills.
• Passion for hospitality and attention to detail.

In return for your hard work and dedication, we offer a competitive financial package and benefits, including a supportive team environment.

At our hotel, we value diversity, equality, and inclusion. We provide opportunities for growth and development, so you can achieve your full potential.

We are committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

If you have a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

We are seeking a skilled and attentive Hostess to join our Front Office team at the Mandarin Oriental Downtown, Dubai.

This is an exciting opportunity for a highly motivated individual to work in a fast-paced environment and provide exceptional service to guests.

• Greet and welcome guests upon arrival and bid them farewell upon departure.
• Ensure that all areas of the lobby remain tidy and well-maintained.
• Provide information and assistance to guests regarding hotel facilities and services.
• Work effectively as part of a team to achieve set objectives and targets.

• Degree in Hospitality or related field (not essential but preferred).
• Excellent communication and interpersonal skills.
• Able to work effectively in a team environment.
• Ability to adapt to changing circumstances and priorities.

The successful candidate will be offered a competitive salary and benefits package, including opportunities for career advancement and professional development.

We are seeking an experienced plumber to maintain and repair plumbing systems throughout a renowned luxurious hotel in Dubai.

• Install, maintain, and repair plumbing fixtures and systems in guest rooms, public areas, and staff areas.
• Perform regular preventive maintenance on plumbing systems to ensure their efficient operation.
• Respond promptly and efficiently to guest requests for plumbing services.
• Collaborate with other maintenance and engineering staff to troubleshoot and resolve issues.
• Adhere to all safety and building code regulations.

• Bachelor's degree or equivalent; vocational or trade school degree preferred.
• Minimum of 3 years of experience as a plumber, ideally in a hotel or hospitality setting.
• Must be based in UAE.
• Working knowledge of plumbing systems, including pipes, fittings, and fixtures.
• Ability to read and interpret blueprints and schematics.
• Excellent problem-solving and troubleshooting skills.
• Strong attention to detail and ability to prioritize tasks.
• Good communication and interpersonal skills.
• Availability to work weekends and evenings when needed.

Experience the essence of hospitality at a luxurious 5-star beachfront resort located on the East Crescent of the Palm Jumeirah.

Nestled amongst lush greenery, this tropical and relaxing sanctuary offers a unique environment for guests to unwind.

With touches of French elegance throughout the resort, we invite you to indulge in excellence.

The resort features 360 contemporary guest rooms and suites, 182 serviced apartments, and 4 ultra-luxury villas.

Job Responsibilities

• Be familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
• Take food and beverage orders from guests and provide recommendations where possible.
• Utilize the outlet point-of-sales system as prescribed.
• Ensure all sales are properly recorded, following procedures for ordering, voiding, or correcting items.
• Serve food and beverages according to established standards.
• Clear tables and remove dirty dishes to the dish area.
• Complete opening and closing duties as assigned.
• Be flexible in meeting guest requests for specific food and beverage preparations and ingredients.
• Follow presentation guidelines set by the Food & Beverage Manager.
• Maintain the assigned station/section in a clean and orderly manner at all times.
• Implement company minimum brand standards and optional brand standards where appropriate.

• Prior experience in a similar luxury hotel or restaurant environment.
• A fun, energetic, and passionate individual who values excellent customer service.
• Currently based in the United Arab Emirates.
• Fluent in English.

We are seeking a highly skilled hospitality professional to fill the position of Bellman at our luxury hotel in Dubai. This is an exciting opportunity for a motivated and experienced individual to work in a fast-paced environment, providing exceptional customer service to guests from around the world.

• Welcome guests at the main entrance and greet them according to the time of day, ensuring a warm and welcoming atmosphere.
• Escort guests to their rooms and provide information about hotel facilities, amenities, and services.
• Deliver baggage, messages, and packages to guests and perform other tasks as requested, with a focus on efficiency and attention to detail.
• Assist with valet parking during guest arrivals and departures, ensuring a smooth and seamless experience.
• Receive and store guest luggage, maintaining accurate records of level tags and storing items in a secure and designated area.

The ideal candidate will have a minimum of 2 years of experience in a similar role and be proficient in English, as well as other languages. We offer a competitive salary package, including benefits and allowances that reflect the value we place on our employees' contributions to the success of our hotel.

The selected candidate will be required to start immediately and be based in Dubai. As a member of our team, you will be part of a dynamic and supportive environment that values teamwork, innovation, and continuous learning.

If you are a motivated and experienced professional looking for a new challenge, please submit your application, highlighting your relevant skills and qualifications, and we will contact you to discuss further.

Exceptional Service Ambassador

We are seeking a skilled professional to join our concierge team at a luxurious hotel in Dubai. The ideal candidate will possess exceptional interpersonal and communication skills, with the ability to provide top-notch service to guests from diverse backgrounds.

• Provide personalized assistance to guests, anticipating their needs and preferences.
• Offer expert knowledge of the hotel's facilities, services, and local attractions.
• Maintain a high level of confidentiality and discretion when handling sensitive information.
• Work collaboratively with other departments to ensure seamless guest experiences.

• Degree in Hospitality, Hotel Management, or related field.
• Minimum 1 year of experience in a similar role, preferably in a luxury hotel setting.
• Excellent communication and interpersonal skills, with proficiency in English.
• Able to work effectively in a fast-paced environment, with a focus on providing exceptional service.

• Ongoing training and development opportunities.
• Competitive salary and benefits package.
• The chance to work with a talented and dedicated team.