1 671 Mall Retail jobs in the United Arab Emirates

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

AtChalhoub we express the exceptional!As aFashion Consultant you will beresponsible for achieving individual and collective sales targets while deliveringexceptionalGuest Experience; and ensuring support in the implementation of CRM, CX and other keycustomer and peopleinitiativesin-store.

• You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback on products
• Drive eNPS through people experience initiatives and culture
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Ensure click and collect are conducted within SLAs (Service-level agreement)
• Ensure customer data is properly captured in adherence to marketing team requirements
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
• Support with in-store marketing events and activations
• Keep abreast of all brand social media activitiesand campaigns
• Drive sell-throughs within the store
• Support in-store CX initiatives
• Provide input to what ’s working well /what’s not working well within the store

What you'll need to succeed

• Strong Englishcommunication skills
• Strong Russian communication skills
• Experience in retail: KPIs, clientelling
• Bubbly and dyanmic team personality

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

Our Floor Manager is responsible for ensuring that our Accessories, Footwear and Handbags Departments maximize their commercial performance and deliver the most exceptional Guest Experience in the market. Our Floor Manager will be accountable for driving customer, partnership and people experience across multiple luxury departments.

Key Responsibilities

Drive the Business

• Lead by example and represent the brand by communicating its values and vision though all activities and interactions with customers, brand partners and stakeholders
• Define, execute, and monitor the accessories, footwear, and handbags action plan to achieve sales targets and KPIs
• Manage the client database to build strong relationships with our community and create strategic future potential selling opportunities
• Stay ahead of the latest global and local trends, products and competitors and share actionable feedback with relevant stakeholders across buying, creative, partnerships and VM.
• Think hybrid by leveraging all type of point of sales online and offline.

Team Leadership and Development

• Provide a clear vision to the team about the brand and store’s vision and key future directions
• Identify, recruit, develop and retain strong talents; building a solid succession pipeline
• Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
• Act as a coach for the team members and promote a growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.
• Ensure performance improvement plans are discussed and documented in a transparent manner.

Customer Experience

• Develop an omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
• Use effective clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s different activities, offerings, activations, etc.
• Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them

Operational Excellence

• Ensure all sales and operational policies and procedures (SOP’s) are followed and maintained in the store.
• Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.
• Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand’s VM guidelines.
• Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
• Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.

What you’ll need to succeed

• Extensive experience within a Luxury Multibrand Fashion Retail Store, with a specialization and passion in Luxury accessories, footwear, and handbags.
• A futuristic view on concept and department store customer experiences
• Tryano department store is based in Yas Mall. Open to relocate to Abu Dhabi or access to commute to Yas Mall

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.
To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

AtChalhoub we express the exceptional!As aFashion Consultant you will beresponsible for achieving individual and collective sales targets while deliveringexceptionalGuest Experience; and ensuring support in the implementation of CRM, CX and other keycustomer and peopleinitiativesin-store.

• You will collect data on customer behaviour, top sellers, slow movers which will be key input for businessreviews
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback onproducts
• DriveeNPSthrough people experience initiatives andculture
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Ensure click and collect are conducted within SLAs (Service-level agreement)
• Ensure customer data is properly captured in adherence to marketing teamrequirements
• Promote loyalty program (MUSE) and stayup-to-datewith app offeringsetc.
• Support with in-store marketing events and activations
• Keep abreast of allbrandsocial media activitiesandcampaigns
• Drive sell-throughs within the store
• Support in-store CX initiatives
• Provide input to what’sworking well/what’snot working well within thestore

What you'll need to succeed

• Strong Englishcommunication skills
• Strong Russian communication skills
• Experience in retail: KPIs, clientelling
• Bubbly and dyanmic team personality

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

The ideal candidate for this role is a highly motivated and customer-focused individual who thrives in a fast-paced environment. They are responsible for providing exceptional service to our clients, ensuring that every interaction is a positive one.

Key responsibilities include:

• Providing personalized attention to customers to meet their needs and exceed their expectations
• Maintaining a thorough knowledge of our products and services to effectively communicate with customers
• Working collaboratively with colleagues to achieve sales goals and maintain a well-organized store environment
• Utilizing effective communication skills to respond to customer inquiries and concerns

Requirements:

• A minimum of 1 year experience in a customer-facing role
• Excellent communication and interpersonal skills
• Ability to work in a team environment
• Adaptability and flexibility to meet the changing needs of the business

Benefits:

• Ongoing training and development opportunities to enhance your skills and career prospects
• A competitive salary and benefits package
• The chance to be part of a dynamic and growing company

Additional Information:

Finding the right candidate for this role is crucial to our success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Abu Dhabi Retail Cashier Role

We are seeking a detail-oriented and customer-focused Cashier to join our team in Abu Dhabi.

The ideal candidate will be responsible for providing efficient, courteous, and accurate service to customers. Key duties include accurately handling monetary transactions, maintaining detailed records of all transactions, and effectively using a cash register.

This is an excellent opportunity for individuals with a passion for delivering exceptional customer experiences to gain experience in the retail industry.

Key Responsibilities:

• Greet customers with a friendly attitude
• Manage the checkout process efficiently
• Accurately count back change to customers
• Process credit/debit card payments accurately
• Balan ce cash drawer at the end of shift
• Monitor stock levels and report any discrepancies to management
• Maintain cleanliness of checkout area
• Requirements:
• Proven experience as cashier or in a similar role preferred but not required
• Excellent customer service skills
• Good organizational skills
• Ability to use arithmetic correctly
• Ability to work independently or in teams
• Benefits:
  • This is an excellent opportunity for individuals who want to gain experience in the retail industry
  • Salary: AED 1300 per month
  • About this job:
    • We look forward to hearing from you
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We are seeking a Cashier to join our team. As a Cashier, you will be responsible for providing excellent customer service and ensuring that all transactions are accurate and efficient.

• Key Responsibilities:
• Welcoming customers and answering their questions in a friendly and courteous manner.
• Locating items and assisting customers with their purchases.
• Operating cash registers and other electronics accurately and efficiently.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments and providing receipts to customers.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases safely.
• Requirements:
• Able to work in a fast-paced environment and multitask effectively.
• Excellent communication and customer service skills.
• Basic math skills and accuracy with handling cash and operating electronic devices.
• Familiarity with store procedures and policies.
• Benefits:
• A competitive hourly rate.
• A fun and supportive work environment.
• Ongoing training and development opportunities.
• Working Conditions:
• Work is performed in a retail environment with moderate physical demands.
• May be required to stand for long periods of time and lift up to 25 pounds.

We are seeking a reliable and customer-focused Cashier to play a vital role in creating a positive shopping experience for our customers. The ideal candidate will be responsible for handling customer transactions accurately and efficiently while providing excellent service.

Are you looking for a career in customer service? Do you have excellent communication skills and a passion for providing exceptional service to customers?

We are seeking a Cashier to join our team! As a Cashier, you will be responsible for handling financial transactions accurately and efficiently. This is an entry level position that requires no previous experience in cashiering.

• Greet customers and provide friendly, efficient service
• Process cash, credit, and debit card transactions
• Calculate and record total payments received
• Maintain accurate cash drawer balance
• Answer customer inquiries and resolve any issues or complaints
• Keep checkout area clean and organized
• Assist in maintaining inventory levels by restocking shelves when needed

Requirements:

• Must be fluent in Arabic (Egyptian dialect preferred)
• Ability to work full-time in Dubai, UAE
• Excellent communication and customer service skills
• Basic math skills and attention to detail
• Willingness to learn and take on new tasks as needed

Benefits:

• Competitive salary
• Opportunity to work with a growing company

Others:

• Join a dynamic and supportive team environment

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We are seeking an experienced individual to fill a Cashier position.

• Key Responsibilities:
• Manage customer transactions using cash registers.
• Take orders at the counter and provide excellent customer service.
• Process payments, handle change, and maintain a clean work environment.
• Serve as the host/hostess of our restaurant, making reservations for customers.

Eligibility: This role is open to both males and females of Asian nationality.

Salary: 2500 AED per month.

This opportunity offers a fixed salary, transportation allowances, and the chance to develop your skills in a dynamic work environment. Whether you're an experienced professional or just starting out, we encourage you to apply and take the first step towards a successful career.