48 Manager Quality jobs in the United Arab Emirates

Joby Overview Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most. Since 2009, our team has worked steadily to make this dream a reality. We’ve designed and tested many generations of prototype aircraft capable of serving in a network of electric air taxis. We’re looking for talented, committed individuals to join our team as we push onward toward certifying the Joby aircraft, scaling our manufacturing, and launching our initial commercial service. Overview

Joby Aviation is seeking a passionate and experienced aviation professional to join our UAE team in launching Joby’s first urban air mobility (UAM) air taxi service. This service, launched in cooperation with Dubai’s Road and Transport Authority, will feature Joby’s all electric vertical takeoff and landing aircraft (eVTOL) and is expected to be among the first eVTOL UAM services in the world. You will report to Joby’s UAE General Manager and will work closely alongside Joby’s US-based Maintenance and Commercial Operations Leads.

As the Dubai-based Quality and Compliance Monitoring Manager, you will drive the establishment of Joby’s quality and compliance monitoring programs for all UAE-based operations (flight / ground, CAMO, maintenance, training, vertiports, third party service providers). You will serve a critical role in leading the development, planning, and execution of Joby’s vision for UAM while focusing specifically on regulatory compliance.

You must be a creative and strategic thinker, and a driven individual who can represent Joby’s vision while still being capable of driving tactical execution tasks on site, and with US-based counterparts.

This full time role is located in Dubai, UAE and remote work will not be permitted. Over 15% travel is expected to the United States, or other locations as requested.

Responsibilities

• Act as Joby’s quality and compliance champion in UAE by serving as Joby’s thought leader in quality and compliance best practices
• Assist in the drafting and review of manuals and procedures that support Joby’s UAM operations, training, safety, CAMO, and maintenance
• Develop and implement compliance monitoring and quality assurance programs including internal audit programs as well as audit programs of third party service providers
• Serve as a primary focal point for coordination of all Joby pre-commercial activities with the GCAA and other applicable UAE aviation regulators
• Support the program management activities to drive Joby’s commercialization of UAM in the UAE
• Ensure monitoring and remediation system is in place to maintain Operations Manuals (OM) in compliance with the relevant Civil Aviation Regulations
• Review and endorse all OMs prior submission to GCAA for approval
• Review and endorse all CAM and CAR M Subpart F required documentation including the SCMM, CAME, MOE prior to submission to GCAA for approval
• Ensure compliance with, and adequacy of, procedures required to ensure safe operational practises and airworthy aircraft
• Quality and compliance oversight Joby’s contracted third party service providers
• Other duties as assigned

Required

• 5+ years relevant aeronautical work experience of which at least 2 years must be related to quality and compliance
• Be able to demonstrate competence and experience to be the Quality and Compliance Monitoring Manager as required by CAR Part ORO, CAR 145, and CAR M
• Shall be acceptable to the GCAA as the nominated person / post holder for Joby’s quality and compliance management systems
• Demonstrated experience leading multiple interrelated projects that support a program’s objectives
• Fluent in English
• Able to travel up to 15% of the time, including to the United States
• Legally able to work in Dubai, UAE, or have the ability to be sponsored for a work visa

Desired

• Prior experience as a nominated person / post holder for an AOC holder or maintenance organization
• Prior experience working with various governmental and aviation transportation authorities in UAE
• Prior experience as an auditor aviation quality management systems
• Prior experience in commercial air transport as an aircraft maintenance engineer
• Licensed Aircraft Engineer (LAE)
• Experience with 147 as a trainer
• AS9100 or ISO9100 certified lead auditor
• Fluent in Arabic

Additional Information

Joby is an Equal Opportunity Employer.

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Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain

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**Additional Information**
**Job Number**
**Job Category** Procurement, Purchasing, and Quality Assurance
**Location** Marriott Marquis Dubai Creek, Jewel of the Creek, Port Saeed, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, Aleph Hospitality Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
Role Purpose:
The Quality Manager is responsible for developing, implementing, and maintaining the organization's quality management systems to ensure products, services, and processes meet established standards of excellence. This role safeguards compliance with relevant regulations and fosters a culture of continuous improvement across the organization.
Key Responsibilities:
Establish, maintain, and continually improve the Quality Management System in line with Marriott Brand Standards.
Oversee internal and external audits, ensuring compliance with regulatory requirements and customer expectations.
Lead initiatives to enhance quality processes, reduce defects, and increase efficiency.
Investigate quality issues, coordinate root cause analysis, and ensure effective corrective and preventive actions are implemented.
Define quality KPIs, monitor performance, and prepare regular reports for management review.
Promote quality awareness and provide training to team members on standards, procedures, and best practices.
Work closely with production, operations, procurement, and other teams to embed quality into every stage of the process.
Experience:
Minimum 5-7 years of proven experience in a Quality Management or Senior Quality Assurance role, preferably within hospitality industry.
Demonstrated track record in developing, implementing, and maintaining Certified Quality Management Systems.
Experience in root cause analysis, corrective/preventive actions , and continuous improvement initiatives.
Familiarity with quality control tools, statistical analysis, and performance measurement systems.
Experience leading cross-functional teams and driving organizational quality culture.
_This company is an equal opportunity employer._
frnch1
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Masdar is rapidly growing in the projects space and as such the PMO team is currently seeking an experienced Senior Manager Project Quality Assurance to be based in our Abu Dhabi office HQ.

As the Quality expert you will ensure the quality of the assigned projects throughout the construction and commissioning phases. This includes monitoring and controlling quality control plans conducting inspections and resolving quality issues furthermore to work with project stakeholders to ensure that the project meets all quality requirements.

Responsibilities not limited to:

• Develop a detailed standard projects quality assurance procedures plans and guidelines.
• Monitor and control quality management plans for the all ongoing projects.
• Conduct routine inspections of projects to ensure compliance with quality standards and resolve quality issues and defects.
• Work with all project stakeholders to ensure that the project meets all quality requirements.
• Ensure document quality assurance and control activities and maintain quality records and reports for all projects.
• Provide guidance and support to the project team on any related quality assurance aspects
• Ensure that all relevant reports are completed in a comprehensive accurate and timely manner and comply with international principles of corporate governance and standards and shareholder requirements.
• Support Quality Health and Safety Environment (QHSE) activities policies and objectives of Masdar and compliance with the laws and regulations of the country where the projects are located.

Qualifications :

Preferred Qualifications:

• Bachelors degree in quality engineering or related discipline
• Masters degree is a plus

Preferred Experience:

• 8-10 years of experience in the quality field and a proven track record in managing the refinement and implementation of quality standards.
• Solid experience in a similar role as Quality Manager.
• Project EPC experience is essential

Additional Information :

Masdar is one of the worlds fastest growing renewable energy companies and a green hydrogen leader placing the UAE at the forefront of the energy transition.

As a pioneer in advancing the clean energy sector and a key enabler of the UAEs vision as a global leader in sustainability and climate action Masdar has developed projects in more than 40 countries across six continents and has invested or committed to invest in worldwide projects with a combined value of more than US$30 billion.

Masdar unites the UAEs three energy champions Mubadala ADNOC and TAQA and will utilize their combined expertise to fulfill its purpose as a global clean energy pioneer across renewables and green hydrogen.

Promoting innovation in solar wind energy storage waste-to-energy and geothermal energy Masdar has a proven record of delivering pioneeringprojects using cutting-edge clean energy technologies that are commercially viable and bankable.

As part of the application process we will collect store and process personal information about you.

Masdar will use your personal information in accordance with our Candidate Privacy Notice which provides details on the purposes for which your data is processed.

Remote Work :

No

Employment Type :

Full-time

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As a Quality Manager of 145 and CAMO for Fujairah Aviation Academy and CAMO of FJR Private Flight, you shall report to the General Manager for the following duties:

1. The Quality Assurance is responsible for establishing and maintaining an independent quality system to monitor compliance with GCAA requirements.
2. He is responsible for the development and implementation of a quality audit program in which compliance with all maintenance procedures is reviewed at regular intervals, in relation to each type of aircraft (or component) maintained. Any observed non-compliances or poor standards will be brought to the attention of the person concerned via his manager.
3. The Quality Assurance has direct access to the Accountable Manager in the event of any reported discrepancy not being adequately attended to by the relevant person, or in respect of any disagreement over the nature of a discrepancy.
4. With specific reference to the CAR 145 approval, the Quality Assurance is responsible for:
1. Assessing sub-contractors for extension of the quality system, and maintaining the expertise necessary to be able to do so, to the satisfaction of GCAA.
2. Assessing external specialist services required to be used by the company in the performance of maintenance.
3. Assessing suppliers of new and used components, and materials, for satisfactory product quality in relation to the needs of the FujAA AMO.
4. Preparing standard practices and procedures for use within the organization, derived from approved sources, and keeping them up to date.
5. Coordinating all communications with GCAA.
6. Responsible for ensuring that staff records are raised and maintained as required by CAR 145 in support of staff authorized to issue all levels of certification. This will include ensuring the competence of Company personnel involved in maintenance and that they are appropriately trained for their certifying responsibilities including recurrent training.
7. Controlling the issue or withdrawal of approval of certifying staff and maintaining a register of personnel qualifications and terms of inspection authorization as required by CAR 145.
5. Acting as the organization’s primary contact with the GCAA. He may deal directly with the GCAA on any matter concerning the Company CAR 145 Approval.
6. Carrying out external audits for all academy subcontractors.

JOB REQUIREMENT

• Engineering Degree and / or AME Diploma
• AME License or ICAO Type – II Basic License is preferable.
• GCAA Post holder approval, in the past, is preferable.
• Minimum 10 Years of Aviation Experience in AMO/CAMO including 05 years relevant experience of which at least 02 years should be from the aeronautical industry in an appropriate position/managerial post.

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The Role
We are seeking a dynamic Training and Quality Assurance Manager to lead and optimize our valet parking services in the UAE. This role focuses on developing robust training programs and ensuring the highest quality standards, enhancing customer satisfaction and operational excellence. Responsibilities: - Design, implement, and oversee comprehensive training programs for all valet parking staff to ensure exceptional service delivery. - Develop and maintain quality assurance protocols to monitor and evaluate valet operations consistently. - Conduct regular audits and assessments to identify areas for improvement and enforce compliance with company and industry standards. - Collaborate with management to establish performance metrics and effectiveness of training initiatives. - Lead coaching sessions and workshops to enhance skill sets and operational knowledge among team members. - Analyze customer feedback and service data to drive continuous improvements in service quality. - Prepare detailed reports on training outcomes and quality assurance findings for senior management. - Stay updated with industry trends and best practices to keep our services competitive and compliant.

Requirements
- Proven experience in training and quality assurance within the valet parking or related service industry. - Strong leadership and organizational skills with the ability to manage and motivate a diverse team. - Excellent communication and interpersonal abilities to engage effectively with employees and management. - Sound understanding of quality control methodologies and customer service principles. - Ability to analyze data and translate findings into actionable improvements. - Fluency in English; proficiency in Arabic is considered an advantage. - Bachelor's degree in Hospitality, Business Management, or a related field preferred. - Detail-oriented with a proactive approach to problem solving and quality enhancement.

About the company
Valtrans Transportation Systems and Services has been meeting the need for innovative and efficient transportation services solutions since 2003. We are the first company in the Gulf region to integrate network transportation solutions with hospitality. Through a combination of clear-cut approaches and sophisticated technology, we deliver exceptional services to our clients, putting customer service at the forefront of everything we do, which sets us apart from our competitors, enabling the rapid growth of our company. Our client list continues to grow, and includes international airports, malls, private hotels and some of the most prestigious hotels in the United Arab Emirates. Our core aim is to deliver the best and most reliable transportation systems to keep our customers organisations running smoothly and efficiently.

_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ .
_By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ .
**About Us**
**About Us**
At Holiday Inn ® Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn ® family.
**Holiday Inn Dubai Al Barsha** is looking for a meticulous and performance-driven **Quality Manager** to uphold and enhance our brand standards, elevate guest satisfaction, and lead continuous improvement across all departments. Perfectly located along the iconic Sheikh Zayed Road, **Holiday Inn Dubai Al Barsha** offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of **Al Barsha** , one of the city's most dynamic neighborhoods, the hotel is just minutes from **Mall of the Emirates** , **Jumeirah's Kite Beach** , and several of the world's leading attractions and entertainment destinations.
Whether you're here for business or leisure, our hotel offers **310 stylishly appointed rooms** , a selection of **vibrant food and beverage outlets** , and warm, attentive service that makes every stay memorable.
Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.
**Your day to day**
**Working as a** **Quality Manager** **, you will ensure all team members are trained and maintaining Holiday Inn's brand service style and behavior and report directly to the Cluster General Manager. You'll have ambition, talent, and some essential skills. We're seeking someone passionate about creating great guest experiences for this vital role.**
**A little taste of your day-to-day:**
+ **Monitor and maintain compliance with IHG brand standards across all departments.**
+ **Conduct internal audits, brand evaluations, and implement improvement action plans.**
+ **Analyze guest feedback and drive initiatives to improve service delivery.**
+ **Provide training and coaching to colleagues to uphold service culture and brand values.**
+ **Collaborate with leadership teams to ensure operational consistency and guest satisfaction.**
**What we need from you**
**Ideally, you'll have some or all of the following competencies and experience we're looking for:**
+ **3-5 years of quality, brand compliance, or guest experience role in hospitality.**
+ **Preferably with IHG brand experience.**
+ **Currently based in the UAE with knowledge of local compliance standards.**
+ **Strong communication, coaching, and problem-solving abilities.**
**Passionate about continuous improvement and guest satisfaction**
**What we offer**
**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.**
**Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.**
**So, join us and you'll become part of our ever-growing global family.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Overview

Description

The Quality Assurance (QA) and Control Manager will oversee the planning, coordination, and execution of QA activities for a large-scale SAP ERP set up. This role ensures that SAP-Center of Expertise meet internal quality standards, industry best practices, and business requirements. The manager will also be responsible for designing and managing governance frameworks to monitor process improvements and maintain long-term operational excellence in ERP and enabled processes aligned to the strategic objectives of SAP-CoE.

Your impact

• Define and implement a comprehensive quality assurance strategy and plan specific to the service management (defects/ incident management, and related interfaces), specification and development of new functionality, project management, and operations.
• Develop and enforce quality standards, testing protocols, and documentation procedures across SAP modules (e.g., FI/CO, MM, SD, PP, etc.).
• Conduct quality gate reviews on SAP-CoE projects.
• Monitor deliverables from SAP consultants, developers, and business stakeholders to ensure they meet agreed-upon quality criteria.
• Provide input reviewing the testing procedures and development and execution of testing strategies including Unit Testing, Integration Testing, User Acceptance Testing (UAT), and Regression Testing.
• Ensure qualitative process in defects management.
• Establish control mechanisms to ensure that implemented ERP processes are compliant with internal policies and external regulations (e.g., SOX, GDPR).
• Work closely with BU/FU leads and business process owners to align SAP processes with organizational objectives and continuous improvement efforts.
• Define KPIs and dashboards to monitor process adherence and performance post-implementation.
• Implement and drive continuous improvements in SAP-CoE.
• Maintain quality Document management system.
• Identify, document, and manage quality-related risks.
• Conduct root cause analysis for defects or process failures and ensure corrective/preventive actions are implemented.
• Conduct periodic process audits and implement corrective actions.
• Ensure process compliance through effective documentation and process traceability.
• Provide regular QA status reports to management/ steering committees.
• Facilitate workshops and meetings with functional teams to ensure quality awareness and continuous engagement.
• Act as a point of contact for QA/QC-related issues and escalate critical quality risks appropriately.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor’s or master’s degree in information technology, Engineering, or related field.
• 15+ years of experience in large scale SAP ERP implementation with at least 7+ years in quality assurance/control in SAP/ ERP projects.
• Strong understanding of SAP modules and implementation methodologies (e.g., SAP Activate, ASAP, ADO, Panaya, etc.).
• Certification in Quality Management (e.g., Six Sigma, ISO 9001) and SAP Quality Assurance.
• Knowledge in Data - Syniti , Informatica, SAP Data Intelligence, Testing -Worksoft Tricentris , Selenium Etc.
• Proven experience in enterprise process design, process mapping, and control frameworks.
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

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About Us

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn Dubai Al Barsha is looking for a meticulous and performance-driven Quality Manager to uphold and enhance our brand standards, elevate guest satisfaction, and lead continuous improvement across all departments. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha , one of the city’s most dynamic neighborhoods, the hotel is just minutes from Mall of the Emirates , Jumeirah’s Kite Beach , and several of the world’s leading attractions and entertainment destinations.

Whether you're here for business or leisure, our hotel offers 310 stylishly appointed rooms , a selection of vibrant food and beverage outlets , and warm, attentive service that makes every stay memorable.

Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.

Responsibilities

Working as a Quality Manager , you will ensure all team members are trained and maintaining Holiday Inn’s brand service style and behavior and report directly to the Cluster General Manager. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day:

• Monitor and maintain compliance with IHG brand standards across all departments.
• Conduct internal audits, brand evaluations, and implement improvement action plans.
• Analyze guest feedback and drive initiatives to improve service delivery.
• Provide training and coaching to colleagues to uphold service culture and brand values.
• Collaborate with leadership teams to ensure operational consistency and guest satisfaction.

Qualifications

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

• 3–5 years of quality, brand compliance, or guest experience role in hospitality.
• Preferably with IHG brand experience.
• Currently based in the UAE with knowledge of local compliance standards.
• Strong communication, coaching, and problem-solving abilities.

Passionate about continuous improvement and guest satisfaction

Benefits

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the "Apply" button. Start your journey with us today and let's #GoFurtherTogether.

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