581 Market Operations jobs in the United Arab Emirates

The successful candidate will lead the overall management and coordination of a Client Operations unit within a specific market. Acting as the single point of contact for all operational and technical demand from Data Operations Commercial teams and Local Product teams, this role ensures seamless cross-functional alignment and execution across Global Operations and Technology.

This position is accountable for delivering all market-specific outputs, ensuring both quality and timeliness, and implementing remediation plans where necessary.

• Own and drive market outcomes related to Operations.
• Provide timely and structured feedback to Commercial teams, managing expectations and maintaining transparency.
• Handle client escalations and complex queries, engaging directly with clients to enhance their experience.
• Proactively identify and resolve cross-functional bottlenecks to improve efficiency, quality, and productivity.
• Lead the country-level quality management rhythm, focusing on Design Relevance Delivery CHT, and NPS, and oversee the execution of improvement plans.
• Champion global products, tools, and processes at the market level to ensure adoption and consistency.
• Lead the intake and prioritization of operational and technical requests from Customer Success, Commercial, Retail Analytics, and Product teams.
• Align local practices with global standards, resolving inconsistencies and eliminating legacy approaches.
• Facilitate and lead monthly cross-functional reviews focused on Quality Growth Initiatives and AIMs.

• Extensive experience in market research with a focus on Operations.
• Proven leadership capabilities with a track record of driving cross-functional initiatives.
• Commercial acumen with the ability to navigate and influence high-level client interactions; commercial background is a strong plus.
• Ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder engagement skills.
• Strong team leadership and development expertise.
• Solid financial acumen and understanding of operational budgets.

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our company values diversity, equity, and inclusion. We exist to count everyone and are committed to systematically embedding these values into all aspects of our workforce measurement and products.

We enthusiastically invite candidates who share our mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class.

Job Summary:

Capital Market Operations Specialist

We are seeking a highly skilled and experienced Capital Market Operations Specialist to join our team. The ideal candidate will have a strong background in banking operations, with a focus on capital markets.

The Capital Market Operations Specialist will be responsible for ensuring that all capital markets related transactions are executed accurately and within agreed timeframes. This includes validating, confirming, matching, and settling securities traded by the Global Markets team.

The successful candidate will also be responsible for allocating matched deals to onboarded funds via Omgeo system, uploading securities trades into EUCLID / Clearstream / JP Morgan for settlement, and resolving reconciliation issues.

• Key Responsibilities:
• Validate all security transactions within the agreed turnaround time using Murex.
• Send trade confirmations to counterparties promptly.
• Allocate matched deals to onboarded funds via Omgeo system.
• Upload securities trades into EUCLID / Clearstream / JP Morgan for settlement.
• Resolve reconciliation issues.

Required Skills and Qualifications:

The ideal candidate will possess a Bachelor's degree in Business, Accounting, or related discipline, and a minimum of 5 years' relevant experience in banking, including at least 2 years in similar operational roles with increasing responsibilities.

Benefits:

As a Capital Market Operations Specialist, you will have the opportunity to work in a dynamic and supportive environment, with a strong focus on continuous improvement and sustainability of systems, processes, and practices.

Other Requirements:

The successful candidate will be required to adhere to applicable regulations based on jurisdiction, participate in daily meetings to address concerns, and support business development projects.

An exciting opportunity to join our team as a Market Monitoring Specialist! In this role, you will be responsible for ensuring the smooth operation of our trading systems on a centralized crypto exchange. Your primary goal will be to maintain market integrity and oversee all market activities.

Key Responsibilities:

• Monitor real-time market performance, including order books, execution engines, and user trade flows.
• Ensure accurate and timely internal risk coverage.
• Detect and track trading anomalies.

Daily Operational Reports:

• Prepare and distribute daily operational reports covering system health, trading activity, anomalies, and key metrics.
• Coordinate with trading, risk, and engineering teams for system maintenance, updates, and incident resolution.

Market Operations Tasks:

• Participate in market operation tasks such as trading schedule updates, pair listings, and liquidity checks.
• Support system testing prior to major releases or feature launches.
• Proactively recommend improvements to automation and monitoring tools.

Qualifications:

• 1–3 years of experience in crypto trading, market operations, or exchange system monitoring.
• Working knowledge of centralized exchange market structures, including order books, matching engines, and margin systems.
• Understanding of crypto spot and derivatives (futures/perpetuals) products.
• Professional English communication skills (verbal & written), with the ability to write clear incident reports and team updates.

Preferred Attributes:

• Detail-oriented with a strong focus on system and trade accuracy.
• Calm and decisive under pressure, especially during volatile market events or system incidents.
• Self-driven, with a problem-solving mindset and a passion for improving systems.
• Collaborative team player who works effectively with trading, risk, and technology teams.

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other, and respecting different viewpoints, we grow stronger – together.

To ensure that all Capital Markets related transactions executed by the Global Markets department are successfully matched, validated, confirmed, and settled within the agreed timeframes in the appropriate systems. To ensure that all lifecycle events are captured, booked, and instructed accurately. To monitor all breaks derived from the reconciliation report, resolve them, and escalate where necessary.

Products handled by the Capital Markets team include:

• Bonds
• Structured Bonds
• Equity
• Repo, Reverse Repo & Triparty Repo
• Coupons/Dividends

• Provide guidance and on-the-job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks efficiently, following operating procedures and policies.
• Promote the organisation's values and ethics in all activities within the team to support a value-driven culture.
• Contribute to the development and implementation of policies, systems, and procedures for the team to ensure compliance with relevant requirements while delivering quality, cost-effective services.
• Identify opportunities for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity, and cost reduction.

• Prepare sectional statements and reports accurately and timely to meet FAB and department standards.

• Accountable for accurate and timely validation, confirmation, matching, and settlement of all securities traded by the Global Markets team.
• Make informed decisions and escalate issues when necessary.
• Communicate effectively with international clients, demonstrating professionalism and ownership of issues while keeping clients informed.
• Service operational requirements for various international FAB offices, including London, Hong Kong, Oman, and Cayman Islands.
• Adhere to applicable regulations based on jurisdiction.

• Validate all security transactions within the agreed turnaround time using Murex.
• Send trade confirmations to counterparties promptly.
• Allocate matched deals to onboarded funds via Omgeo system.
• Upload securities trades into EUCLID / Clearstream / JP Morgan for settlement.

• Ensure trades booked in Murex match on the value date.
• Transfer net settlement amounts to custodians before cutoff.
• Follow up on unsettled or unmatched trades.
• Resolve reconciliation issues.
• Settle coupons and corporate actions timely.
• Participate in daily meetings to address concerns.
• Adhere strictly to bank policies and procedures.
• Support business development projects.
• Document and update relevant SOPs.
• Maintain daily updates of KRI reports and adhere to reporting standards.

• Bachelor's degree in Business, Accounting, or related discipline.

Minimum 5 years' relevant experience in banking, including at least 2 years in similar operational roles with increasing responsibilities.

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other, and respecting different viewpoints, we grow stronger – together.

To ensure that all Capital Markets related transactions executed by the Global Markets department are successfully matched, validated, confirmed, and settled within the agreed timeframes in the appropriate systems. To ensure that all lifecycle events are captured, booked, and instructed accurately. To monitor all breaks derived from the reconciliation report, resolve them, and escalate where necessary.

Products handled by the Capital Markets team include:

• Bonds
• Structured Bonds
• Equity
• Repo, Reverse Repo & Triparty Repo
• Coupons/Dividends

• Provide guidance and on-the-job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks efficiently, following operating procedures and policies.
• Promote the organisation’s values and ethics in all activities within the team to support a value-driven culture.
• Contribute to the development and implementation of policies, systems, and procedures for the team to ensure compliance with relevant requirements while delivering quality, cost-effective services.
• Identify opportunities for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity, and cost reduction.

• Prepare sectional statements and reports accurately and timely to meet FAB and department standards.

• Accountable for accurate and timely validation, confirmation, matching, and settlement of all securities traded by the Global Markets team.
• Make informed decisions and escalate issues when necessary.
• Communicate effectively with international clients, demonstrating professionalism and ownership of issues while keeping clients informed.
• Service operational requirements for various international FAB offices, including London, Hong Kong, Oman, and Cayman Islands.
• Adhere to applicable regulations based on jurisdiction.

• Validate all security transactions within the agreed turnaround time using Murex.
• Send trade confirmations to counterparties promptly.
• Allocate matched deals to onboarded funds via Omgeo system.
• Upload securities trades into EUCLID / Clearstream / JP Morgan for settlement.

• Ensure trades booked in Murex match on the value date.
• Transfer net settlement amounts to custodians before cutoff.
• Follow up on unsettled or unmatched trades.
• Resolve reconciliation issues.
• Settle coupons and corporate actions timely.
• Participate in daily meetings to address concerns.
• Adhere strictly to bank policies and procedures.
• Support business development projects.
• Document and update relevant SOPs.
• Maintain daily updates of KRI reports and adhere to reporting standards.

• Bachelor’s degree in Business, Accounting, or related discipline.

Minimum 5 years’ relevant experience in banking, including at least 2 years in similar operational roles with increasing responsibilities.

We are seeking a Senior Manager to join our team and lead the Treasury & Capital Market Operations (TCM) function.

The ideal candidate will have a strong background in TCM operations, with a minimum of 10 years of experience in a senior management role. They will be responsible for delivering world-class operational support to the TCM business, driving automation of key activities and processes, and managing multiple specialist teams.

Key responsibilities include:

• Leading the development and implementation of the TCM operations strategy
• Managing multiple TCM operations specialist teams
• Driving automation of key activities and processes within TCM operations
• Ensuring adequate control over and monitoring of trading, market or credit risk
• Identifying and escalating deviations from authorized limits

The successful candidate will have a Post Graduate Degree from a reputable University, or a Graduate with requisite experience from a top bank. They will also have a technical understanding of all TCM products, as well as knowledge of valuation techniques of derivative products. Strong leadership, team-building, and problem-solving skills are essential, along with excellent communication, presentation, and influencing skills.

We offer a competitive salary and benefits package, including opportunities for professional growth and development. If you are a motivated and experienced individual looking to take on a challenging role, please submit your application.

Skill requirements:

• Strong background in TCM operations
• Minimum 10 years of experience in a senior management role
• Post Graduate Degree from a reputable University, or Graduate with requisite experience from a top bank
• Technical understanding of all TCM products
• Knowledge of valuation techniques of derivative products

Professional requirements:

• Strong leadership, team-building, and problem-solving skills
• Excellent communication, presentation, and influencing skills

Personal qualities:

• Motivated and driven individual
• Ability to work under pressure and meet deadlines

Join to apply for the VP - Treasury & Capital Market Operations (Emiratization) role at Qiscus

4 weeks ago Be among the first 25 applicants

Join to apply for the VP - Treasury & Capital Market Operations (Emiratization) role at Qiscus

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Our client is a prominent financial services organization based in the UAE. They are seeking a Senior Manager to provide exceptional operational support for their business. This role involves leading, managing, and developing multiple TCM Operations specialist teams, which operate both from the office and remote locations.

Job Purpose

• Responsible for delivering world-class Operational support to the TCM business and proactively driving the E2E automation of key activities and processes within TCM Operations.
• Role responsibilities include TCM Operations product support to RBG, CIBG & IBG customer groups.
• Effective management of TCM Operations, to ensure: adequate control over and monitoring of trading, market or credit risk; identification and escalation of deviations from authorized limits; and to ensure timely processing, settlement and accounting of FX, MM and Capital market, equity products (Local and Overseas).
• Develop and execute a TCM Operations market and transformation strategy that aligns with the Bank's vision, mission, and values.
• Implement appropriate control measures in line with internal and local & international regulatory/statutory framework (eg: Basel etc) within TCM Operations.
  
  

• To effectively lead planning, operations, and problem-solving to ensure high-quality service delivery for TCM business in UAE, in line with agreed service level agreements.
• Partner with TCM and CIBG, IBG & RBG businesses and product teams to drive solutions for improved customer experience, efficiency, control and quality service delivery.
• Lead the standardization and automation of activities within TCM Operations to ensure quality, efficiency, and effectiveness.
• Driving efficiency through continuously identifying process and activity changes along with the delivery of benefit realization.
• Ensure optimal staff productivity, and provide coaching and counseling whenever required to managers, including Job rotation, cross-training, performance management and training needs, and all other people-related activities.
• Ensure that units operating procedures are clearly documented, reviewed and up to date. Processes are reviewed and effective controls are in place to mitigate risks and safeguard the bank and its customers.
• Ensure that all units function in a controlled environment and achieve and maintain a satisfactory Audit Rating and Nil Operational losses.
• Proactive involvement & project engagement to ensure successful delivery of the entity's strategic projects through a detailed plan developed for TCM Operations deliverables, appropriate progress reporting & escalation, and maximizing STP rates.
  
  

• Post Graduate Degree from a reputed University, desirable, or a Graduate with requisite experience from a top bank.
• 10 years of experience in Treasury Operations of a medium-sized Bank at a Senior Management level
• Must have a technical understanding of all TCM products to ensure proper recording and highlighting of risk. Should also be familiar with valuation techniques of derivative products.
• Familiarity with Project Management in a Lean/Agile environment.
• Strong knowledge and understanding of emerging digital technologies, trends, and best practices.
• Excellent communication, presentation, and influencing skills, with the ability to communicate complex digital concepts to diverse audiences.
• Strong leadership, team-building, and problem-solving skills, with the ability to inspire and motivate others.
• Good knowledge and understanding of local regulatory rules and legislation, and various international requirements.
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Finance and Sales
• Industries IT Services and IT Consulting

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VP - Treasury & Capital Market Operations (Emiratization)

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Join to apply for the VP - Treasury & Capital Market Operations (Emiratization) role at Qiscus

VP - Treasury & Capital Market Operations (Emiratization)

4 weeks ago Be among the first 25 applicants

Join to apply for the VP - Treasury & Capital Market Operations (Emiratization) role at Qiscus

Get AI-powered advice on this job and more exclusive features.

Our client is a prominent financial services organization based in the UAE. They are seeking a Senior Manager to provide exceptional operational support for their business. This role involves leading, managing, and developing multiple TCM Operations specialist teams, which operate both from the office and remote locations.

Job Purpose

• Responsible for delivering world-class Operational support to the TCM business and proactively driving the E2E automation of key activities and processes within TCM Operations.
• Role responsibilities include TCM Operations product support to RBG, CIBG & IBG customer groups.
• Effective management of TCM Operations, to ensure : adequate control over and monitoring of trading, market or credit risk; identification and escalation of deviations from authorized limits; and to ensure timely processing, settlement and accounting of FX, MM and Capital market, equity products (Local and Overseas).
• Develop and execute a TCM Operations market and transformation strategy that aligns with the Bank's vision, mission, and values.
• Implement appropriate control measures in line with internal and local & international regulatory / statutory framework (eg : Basel etc) within TCM Operations.

Duties & Responsibilities

• To effectively lead planning, operations, and problem-solving to ensure high-quality service delivery for TCM business in UAE, in line with agreed service level agreements.
• Partner with TCM and CIBG, IBG & RBG businesses and product teams to drive solutions for improved customer experience, efficiency, control and quality service delivery.
• Lead the standardization and automation of activities within TCM Operations to ensure quality, efficiency, and effectiveness.
• Driving efficiency through continuously identifying process and activity changes along with the delivery of benefit realization.
• Ensure optimal staff productivity, and provide coaching and counseling whenever required to managers, including Job rotation, cross-training, performance management and training needs, and all other people-related activities.
• Ensure that units operating procedures are clearly documented, reviewed and up to date. Processes are reviewed and effective controls are in place to mitigate risks and safeguard the bank and its customers.
• Ensure that all units function in a controlled environment and achieve and maintain a satisfactory Audit Rating and Nil Operational losses.
• Proactive involvement & project engagement to ensure successful delivery of the entity's strategic projects through a detailed plan developed for TCM Operations deliverables, appropriate progress reporting & escalation, and maximizing STP rates.

Qualifications

• Post Graduate Degree from a reputed University, desirable, or a Graduate with requisite experience from a top bank.
• 10 years of experience in Treasury Operations of a medium-sized Bank at a Senior Management level
• Must have a technical understanding of all TCM products to ensure proper recording and highlighting of risk. Should also be familiar with valuation techniques of derivative products.
• Familiarity with Project Management in a Lean / Agile environment.
• Strong knowledge and understanding of emerging digital technologies, trends, and best practices.
• Excellent communication, presentation, and influencing skills, with the ability to communicate complex digital concepts to diverse audiences.
• Strong leadership, team-building, and problem-solving skills, with the ability to inspire and motivate others.
• Good knowledge and understanding of local regulatory rules and legislation, and various international requirements.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

IT Services and IT Consulting

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Join to apply for the VP - Treasury & Capital Market Operations (Emiratization) role at Qiscus

4 weeks ago Be among the first 25 applicants

Join to apply for the VP - Treasury & Capital Market Operations (Emiratization) role at Qiscus

Get AI-powered advice on this job and more exclusive features.

Our client is a prominent financial services organization based in the UAE. They are seeking a Senior Manager to provide exceptional operational support for their business. This role involves leading, managing, and developing multiple TCM Operations specialist teams, which operate both from the office and remote locations.
Job Purpose

• Responsible for delivering world-class Operational support to the TCM business and proactively driving the E2E automation of key activities and processes within TCM Operations.
• Role responsibilities include TCM Operations product support to RBG, CIBG & IBG customer groups.
• Effective management of TCM Operations, to ensure: adequate control over and monitoring of trading, market or credit risk; identification and escalation of deviations from authorized limits; and to ensure timely processing, settlement and accounting of FX, MM and Capital market, equity products (Local and Overseas).
• Develop and execute a TCM Operations market and transformation strategy that aligns with the Bank's vision, mission, and values.
• Implement appropriate control measures in line with internal and local & international regulatory/statutory framework (eg: Basel etc) within TCM Operations.
  

• To effectively lead planning, operations, and problem-solving to ensure high-quality service delivery for TCM business in UAE, in line with agreed service level agreements.
• Partner with TCM and CIBG, IBG & RBG businesses and product teams to drive solutions for improved customer experience, efficiency, control and quality service delivery.
• Lead the standardization and automation of activities within TCM Operations to ensure quality, efficiency, and effectiveness.
• Driving efficiency through continuously identifying process and activity changes along with the delivery of benefit realization.
• Ensure optimal staff productivity, and provide coaching and counseling whenever required to managers, including Job rotation, cross-training, performance management and training needs, and all other people-related activities.
• Ensure that units operating procedures are clearly documented, reviewed and up to date. Processes are reviewed and effective controls are in place to mitigate risks and safeguard the bank and its customers.
• Ensure that all units function in a controlled environment and achieve and maintain a satisfactory Audit Rating and Nil Operational losses.
• Proactive involvement & project engagement to ensure successful delivery of the entity's strategic projects through a detailed plan developed for TCM Operations deliverables, appropriate progress reporting & escalation, and maximizing STP rates.
  

• Post Graduate Degree from a reputed University, desirable, or a Graduate with requisite experience from a top bank.
• 10 years of experience in Treasury Operations of a medium-sized Bank at a Senior Management level
• Must have a technical understanding of all TCM products to ensure proper recording and highlighting of risk. Should also be familiar with valuation techniques of derivative products.
• Familiarity with Project Management in a Lean/Agile environment.
• Strong knowledge and understanding of emerging digital technologies, trends, and best practices.
• Excellent communication, presentation, and influencing skills, with the ability to communicate complex digital concepts to diverse audiences.
• Strong leadership, team-building, and problem-solving skills, with the ability to inspire and motivate others.
• Good knowledge and understanding of local regulatory rules and legislation, and various international requirements.
  

• Seniority levelNot Applicable

• Employment typeFull-time

• Job functionFinance and Sales
• IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at Qiscus by 2x

Dubai, Dubai, United Arab Emirates 3 hours ago

Ajman, Ajman Emirate, United Arab Emirates 1 day ago

Ajman, Ajman Emirate, United Arab Emirates 6 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.