130 Marketplace Operations jobs in the United Arab Emirates

We are seeking an experienced professional to lead our marketplace operations and drive revenue growth. The successful candidate will be responsible for launching and managing marketplace channels, leveraging third-party integration technology to enhance customer experiences.

This role will involve collaborating closely with external vendors and internal teams to implement and deliver marketplace initiatives. The ideal candidate will have a proven track record of success in managing marketplace operations and a strong understanding of digital, marketplace, and omnichannel trends in the retail industry.

Key Responsibilities:

• Leverage third-party integrators to launch and manage marketplace channels
• Manage and own the marketplace range, catalogue, and segmentation across all brands
• Collaborate with internal teams to implement and enhance marketplace operations
• Oversight of daily operations related to marketplace projects

Requirements

To be successful in this role, you will need:

• 10 years of total experience with 3+ years in a retail organization managing the marketplace and omnichannel operations
• Familiarity with retail industry trends and emerging technologies
• Proven track record of success in managing marketplace operations
• Excellent MS PowerPoint skills and a strong working knowledge of the Microsoft suite
• Ability to communicate effectively at all levels and articulate ideas and actionable recommendations
• Demonstrated ability to lead and influence others outside of their direct-reporting lines

Benefits

We offer a comprehensive benefits package, including:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain

What We Offer

At (Company), we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

About Calo

Launched in Bahrain in November of 2019 Calo is on a mission to make healthy easy. Were a team of dedicated people driving this mission by providing better faster and cheaper ways to access food through technology.

Role Overview

Were looking for a Marketplace Operations Specialist to support the growth and efficiency of our online marketplace by researching trending products managing inventory and coordinating with vendors. This role involves maintaining product listings assisting with subscription models and collaborating with internal teams to support smooth operations and effective promotional campaigns.

Main Responsibilities

• Product Research & Marketplace Strategy
  • Stay ahead of the curve by researching and identifying trending healthy products for the Marketplace.
  • Evaluate market trends and customer preferences to inform product selection across multiple regions.
  • Develop and manage the product roadmap including product categories and SKU planning.
• Vendor Sourcing & Relationship Management
  • Independently identify reach out to and engage with local and regional vendors (e.g. UAE KSA) to source new products.
  • Build and maintain strong supplier and distributor relationships through proactive communication and negotiation.
  • Coordinate sample testing and product validation with internal teams (e.g. kitchen nutrition supply chain).
• Product & Inventory Operations
  • Oversee the onboarding of approved products to the Marketplace ensuring timely listing and accurate metadata input (ingredients pricing nutrition info etc.
  • Monitor and manage inventory visibility including strategies for nearexpiry or slowmoving stock.
  • Coordinate daily operations with warehouse dispatch kitchen and logistics teams to ensure product availability and fulfillment efficiency.
• Process Development & Workflow Optimization
  • Design and implement efficient repeatable processes for vendor sourcing product approval and onboarding.
  • Continuously refine operational workflows to reduce lead time from product identification to Marketplace listing.
• Performance Tracking & Data Analysis
  • Pull and analyze product and sales data to evaluate performance and make datadriven decisions.
  • Use insights to adjust pricing product offerings or sourcing strategies as needed.
• Subscription & Pricing Management
  • Develop and manage Marketplace Addon subscription models with flexible product swaps.
  • Set and review competitive pricing strategies across SKUs and bundles.
• Campaigns & Promotions
  • Plan and execute promotional campaigns including clearance strategies for expiring inventory.
  • Collaborate with marketing and operations teams to ensure successful rollout of campaigns.
  • Assist in creating training materials or presentations (e.g. PowerPoint) for internal alignment or team onboarding.

Ideal Candidate

Qualifications

• Bachelors degree in Business Supply Chain Marketing or a related field (or equivalent work experience)
• 3 5 years of experience in product coordination ecommerce inventory management or a similar operational role
• Experience working with vendors or suppliers
• Willingness and ability to travel between the UAE and KSA as needed

Knowledge & Competency

• Understanding of market research and consumer trends
• Basic knowledge of nutrition or food products
• Strong organizational skills with attention to detail
• Comfort with data entry and maintaining accurate product metadata (ingredients pricing macros etc.
• Proficiency with spreadsheets (Excel or Google Sheets) and content management systems (CMS) or internal dashboards
• Familiarity with inventory or product lifecycle tools; experience with ecommerce platforms

Personality

• Interests in healthy trends products and consumer behavior and enjoys digging into data and finding patterns
• Metlicious about accuracy and consistency in data especially when managing product listings and tracking inventory
• Flexible in adjusting to changing priorities seasonal shifts and evolving product needs
• Works well with crossfunctional teams and values building strong relationships with vendors and colleagues
• Enjoys creating structure tracking progress and keeping things running smoothly
• Thinks about the end users experience when curating products or developing subscription options
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple priorities
• Pleasant personality and able to lead with empathy and patience

Required Experience:

Manager

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We are looking for an experienced Marketplace Operations Assistant Manager to manage and optimize day-to-day operations across multiple online stores. This role involves close coordination with third-party partners and a strong focus on inventory management, ensuring that par stock levels are maintained to avoid overstocking or stockouts across all platforms.

Key Responsibilities:

• MutiStore Management: Oversee the operations of multiple online stores on platforms such as Talabat, Careem, Noon, etc.
• Third Party Coordination: Work closely with logistics providers, fulfillment centers, and external vendors to ensure smooth order processing, delivery, and returns.
• Inventory Control: Monitor stock levels across all stores, maintain accurate inventory data, and ensure par stock levels are maintained at all times.
• Replenishment Planning: Forecast demand and coordinate timely restocking with suppliers and warehouses to prevent stockouts or excess inventory.
• Listing & Catalog Management: Ensure that all product listings are accurate, updated, and optimized for each marketplace.
• Order Fulfilment Oversight: Ensure timely and accurate processing of customer orders in coordination with relevant teams.
• Reporting & Analysis: Generate and analyze regular reports on sales, inventory turnover, stock coverage, and order fulfillment KPIs.
• Operational Compliance: Ensure adherence to marketplace policies, shipping SLAs, and quality standards.
• Process Optimization: Identify and implement opportunities for automation and operational efficiency improvements.

Requirements:

• Bachelor's degree in Business Operations, Supply Chain, or a related field.
• 3-5 years of experience in marketplace or e-commerce platforms.
• Proven experience managing multiple stores across platforms.
• Strong inventory management skills with experience in par stock planning and replenishment.
• Proficient in using marketplace dashboards, inventory management systems, and Excel/Google Sheets.
• Strong organizational, analytical, and communication skills.
• Ability to multitask and work with cross-functional teams and third-party vendors.

Preferred Qualifications:

• Experience working with marketplace platforms.
• Knowledge of demand planning and forecasting.
• Familiarity with e-commerce automation tools.
• Background in logistics or supply chain management is a plus.

About Calo

Launched in Bahrain in November of 2019 Calo is on a mission to make healthy easy. Were a team of dedicated people driving this mission by providing better faster and cheaper ways to access food through technology.

Role Overview

Were looking for a Marketplace Operations Specialist to support the growth and efficiency of our online marketplace by researching trending products managing inventory and coordinating with vendors. This role involves maintaining product listings assisting with subscription models and collaborating with internal teams to support smooth operations and effective promotional campaigns.

Main Responsibilities

• Product Research & Marketplace Strategy
  • Stay ahead of the curve by researching and identifying trending healthy products for the Marketplace.
  • Evaluate market trends and customer preferences to inform product selection across multiple regions.
  • Develop and manage the product roadmap including product categories and SKU planning.

• Vendor Sourcing & Relationship Management
  • Independently identify reach out to and engage with local and regional vendors (e.g. UAE KSA) to source new products.
  • Build and maintain strong supplier and distributor relationships through proactive communication and negotiation.
  • Coordinate sample testing and product validation with internal teams (e.g. kitchen nutrition supply chain).

• Product & Inventory Operations
  • Oversee the onboarding of approved products to the Marketplace ensuring timely listing and accurate metadata input (ingredients pricing nutrition info etc.
  • Monitor and manage inventory visibility including strategies for nearexpiry or slowmoving stock.
  • Coordinate daily operations with warehouse dispatch kitchen and logistics teams to ensure product availability and fulfillment efficiency.

• Process Development & Workflow Optimization
  • Design and implement efficient repeatable processes for vendor sourcing product approval and onboarding.
  • Continuously refine operational workflows to reduce lead time from product identification to Marketplace listing.

• Performance Tracking & Data Analysis
  • Pull and analyze product and sales data to evaluate performance and make datadriven decisions.
  • Use insights to adjust pricing product offerings or sourcing strategies as needed.

• Subscription & Pricing Management
  • Develop and manage Marketplace Addon subscription models with flexible product swaps.
  • Set and review competitive pricing strategies across SKUs and bundles.

• Campaigns & Promotions
  • Plan and execute promotional campaigns including clearance strategies for expiring inventory.
  • Collaborate with marketing and operations teams to ensure successful rollout of campaigns.
  • Assist in creating training materials or presentations (e.g. PowerPoint) for internal alignment or team onboarding.

Ideal Candidate

Qualifications

• Bachelors degree in Business Supply Chain Marketing or a related field (or equivalent work experience)
• 3 5 years of experience in product coordination ecommerce inventory management or a similar operational role
• Experience working with vendors or suppliers
• Willingness and ability to travel between the UAE and KSA as needed

Knowledge & Competency

• Understanding of market research and consumer trends
• Basic knowledge of nutrition or food products
• Strong organizational skills with attention to detail
• Comfort with data entry and maintaining accurate product metadata (ingredients pricing macros etc.
• Proficiency with spreadsheets (Excel or Google Sheets) and content management systems (CMS) or internal dashboards
• Familiarity with inventory or product lifecycle tools; experience with ecommerce platforms

Personality

• Interests in healthy trends products and consumer behavior and enjoys digging into data and finding patterns
• Metlicious about accuracy and consistency in data especially when managing product listings and tracking inventory
• Flexible in adjusting to changing priorities seasonal shifts and evolving product needs
• Works well with crossfunctional teams and values building strong relationships with vendors and colleagues
• Enjoys creating structure tracking progress and keeping things running smoothly
• Thinks about the end users experience when curating products or developing subscription options
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple priorities
• Pleasant personality and able to lead with empathy and patience

Required Experience:

Manager

Job Title: E-commerce Channel Manager

This is an exciting opportunity to lead the launch and management of our e-commerce channels, driving business growth and customer satisfaction.

About the Role:

• Launch and manage e-commerce channels across various platforms, ensuring seamless integration with existing systems.
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• Manage and own the product range, catalogue, and segmentation, delivering go-live activities and trade calendar ownership.
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• Collaborate closely with cross-functional teams to implement and enhance operations, aligning with business objectives.
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Key Responsibilities:

• Oversee daily operations related to e-commerce projects, monitoring performance metrics to drive revenue growth and improve operational efficiency.
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• Manage relationships with external vendors, negotiating market rates and on-time payments and reconciliation.
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• Develop and maintain reports for stakeholders and retail operations, providing actionable insights.
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• Drive omnichannel trade across web, app, and retail locations, optimizing fulfillment operations and returns/refunds.
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• Maintain and continuously improve engagement, recognizing new opportunities to drive sales in a dynamic retail environment.
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Requirements:

• Bachelor's degree in marketing, business, or a related field; MBA holder preferred.
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• 10 years of total experience, with 3+ years in a retail organization managing e-commerce and omnichannel operations.
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• Familiarity with retail industry trends and emerging technologies.
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• Proven track record of success in managing e-commerce operations, with proficiency in Excel and scenario/sensitivity analysis.
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• Excellent MS PowerPoint skills and a strong working knowledge of the Microsoft suite.
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• Ability to communicate effectively at all levels and articulate ideas and recommendations.
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• Proven ability to meet multiple deadlines and lead cross-functional teams.
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What We Offer:

• An opportunity to join a diverse team with international exposure.
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• Comprehensive family medical insurance.
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• Family residency sponsorship and flight allowances.
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• Up to 30% discount in premium retail sports brand stores.
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• Up to 20% discount in pharmacy chains.
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We are seeking a highly motivated and experienced professional who shares our passion for excellence and innovation. Apply today to join our team!

Job Title: E-commerce Director – MEA

The position of an e-commerce director is available in the Middle East and Africa region. We are seeking a professional with experience in digital product development, user experience, and revenue optimization.

• Optimize Website Performance: Collaborate with cross-functional teams to enhance website functionality, user experience, and conversion rates.
• Deep Product Partnership: Work closely with the product team to ensure alignment between commercial objectives and product development.
• Lead Acquisition Marketing: Manage acquisition marketing strategy and paid campaigns, overseeing the Digital marketing and regional e-commerce teams.
• Coordinate Paid Media & ROI: Oversee paid media investments, focusing on budget efficiency and maximizing returns.
• Performance Assessment: Partner with the Data and Insights team to assess website performance at the individual hotel level.
• Drive Commercial Initiatives: Lead customer journey optimization, exclusive offers, and other direct sales initiatives on brand.com.
• Prioritize Feature Development: Collaborate with commercial stakeholders and product owners to prioritize new engineering features.
• Triage & Troubleshoot Website Issues: Triage website and booking engine related issues, coordinate troubleshooting efforts, and ensure rapid resolution.
• New Openings Coordination: Act as the digital lead for newly opening properties, ensuring websites are ready for launch and aligned with company e-commerce goals.

• Ideal candidate has a degree in a business or hospitality-related subject.
• A minimum of 5-7 years of experience in e-commerce management within the hospitality industry.
• Proven experience in digital marketing, including performance marketing, paid media strategy, SEO, and ROI management.
• Strong expertise in collaboration with revenue management teams to align digital marketing and e-commerce efforts with dynamic pricing.
• Analytical mindset with a strong focus on data-driven decision-making.
• Strong leadership and communication skills, with the ability to collaborate and influence cross-functional teams.

We offer competitive salary, great healthcare, and some nice extra perks across the Ennismore family of brands.

Lots of opportunity to progress and switch it up as part of a global family of brands.

Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.

An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate, and make a positive impact.

An exciting opportunity has come up for a senior ecommerce trading professional to join an international business in its large growth plans.

This is an integral role to drive the online business to the next level, by taking ownership of revenue and profitability across different territories and digital channels.

The Role:

• Responsible for optimizing revenue and profit performance across multiple territories and digital channels.
• Manage daily trading performance from conversion, sell-through, and margin optimization.
• Leverage data insights to inform trading and pricing strategies, managing currencies, seasons, and other market factors.
• Improve website/app experience through UX/UI infrastructure enhancements.

Requirements:

• A proven track record in ecommerce and scaling online business models.
• Strategic thinker with a focus on driving success and pushing boundaries.
• Motivational leader able to coach and inspire teams.
• Knowledge of systems, tools, and platforms including GA4, ecommerce CMS, and pricing engines.

This is a senior leadership role offering the chance to work in a rapidly growing business. The position comes with a competitive tax-free salary and generous holiday entitlement.

The Regional Senior Marketing Manager is responsible for driving business growth through innovative marketing strategies. This role involves connecting regional product strategy to tactical sales and marketing execution, partnering closely with global and local teams to deliver programs that drive adoption of payment products and solutions.

• Develop and execute regional marketing strategies in close collaboration with global and local teams to achieve growth goals, including supporting the adoption of new digital payment solutions.
• Become an expert on target audiences, developing compelling value propositions and messaging focused on innovation in commercial payments.
• Create marketing materials and experiential strategies aligned with regional priorities, highlighting key differentiators such as next-generation payment solutions.
• Lead and manage agencies on strategic marketing projects that support business objectives and drive tangible outcomes, with an emphasis on digital transformation and seamless payment experiences.

Key Responsibilities:

• Drive ecosystem awareness, thought leadership, and engagement by collaborating with global product and regional marketing teams to promote thought leadership content and position Visa at the forefront of digital commerce.
• Partner with regional communications leads to execute media and thought leadership programs, highlighting Visa's role in shaping the future of payments.
• Plan and execute key client/industry events and campaigns to engage target audiences and drive demand for Visa's commercial solutions, including the introduction of innovative payment options.
• Build sales enablement content and localize digital assets to support B2B campaigns and product launches, ensuring teams can effectively communicate Visa's latest commercial offerings.
• Activate ongoing marketing strategies and events to build awareness and drive demand, supporting both the launch and ongoing adoption of new solutions.
• Accelerate end-user adoption by leading client marketing initiatives in partnership with country teams, supporting activation, acquisition, and usage for commercial products—especially those leveraging digital and intelligent commerce capabilities.

Requirements:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
• Experience in emerging payment and ecommerce trends, including digital transformation and intelligent commerce.
• Knowledge of Agentic commerce and Infused ecommerce.
• Experience with partner programs is a plus.
• Strategic thinker with a results-oriented, innovative mindset.
• Proven ability to discover customer insights and create impactful messaging.
• Strong written and verbal communication skills, including effective presentation abilities.
• Collaborative team player with strong organizational, analytical, and problem-solving skills.
• Financial acumen and data-driven decision-making skills.
• Ability to work effectively across diverse markets and cultures.

Visa is an equal opportunity employer and welcomes qualified applicants from diverse backgrounds.

We're on the hunt for an ambitious E-commerce Professional who will spearhead our online presence and take it to new heights.

As a key member of our team, you will be responsible for driving business growth through strategic e-commerce initiatives. Your expertise in digital marketing, customer service, and social media management will be crucial in enhancing our brand reputation and increasing customer satisfaction.

Some of your key responsibilities will include:

1. Marketplace Optimization : You will be tasked with creating and managing product listings on various e-commerce platforms and marketplaces, ensuring maximum visibility and conversions.
2. Customer Service Excellence : Providing top-notch customer service by promptly responding to inquiries, resolving issues, and delivering a seamless shopping experience.
3. Social Media Strategy : Developing and executing engaging content strategies for our social media channels to boost brand awareness and drive customer engagement.

To succeed in this role, you should possess the following skills and qualifications:

1. A bachelor's degree in marketing, business, or a related field, and a minimum of 2 years of experience in e-commerce and digital marketing.
2. Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and digital marketing tools (e.g., Google Ads, Facebook Ads).
3. Strong analytical skills and the ability to interpret data to drive informed decision-making.
4. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

This role is based in Dubai, and we require applicants to reside in the same location.