169 Marks Spencer jobs in the United Arab Emirates
Food Technologist/ Safety | Retail | Marks & Spencer | UAE
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Food Technologist/ Safety | Retail | Marks & Spencer | UAE
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Job Purpose: The Food Technologist is responsible for ensuring that all food products, facilities, and processes comply with Marks & Spencer (M&S) standards as well as quality checks and review for the food products. The role focuses on food safety governance, compliance, and continuous improvement
What you will do:
Description of Accountability:
- Take ownership of driving KPI improvements as reported in quarterly governance reviews (KPIs include but are not limited to complaints, store and depot audit results, and product testing results).
- Drive labelling compliance across the market in line with M&S and local regulations.
- Conduct horizon scanning to monitor and evaluate changes in food safety regulations impacting local manufacturing and ensure timely adaptation.
- Own and maintain food safety compliance across hospitality operations, including Product Process Guidelines (PPGs), cleaning procedures, and allergen management.
- Ensure local facilities meet both M&S and local food safety requirements in consultation with Technical Services Leads (TSL) and Food Technologists.
- Oversee operational processes to guarantee compliance with all in-country food safety regulations
Required Skills to be successful:
- Strong attention to detail and analytical thinking.
- Proactive in identifying risks and implementing corrective actions.
- Ability to manage multiple priorities in a fast-paced environment.
- Collaborative mindset with strong cross-functional working skills.
What equips you for the role:
- Degree/Diploma in Food Technology, Food Science, Microbiology, or related field.
- Minimum 4-5 years of experience in food safety, quality assurance, or compliance within retail, hospitality, or FMCG.
- Strong knowledge of local food safety regulations and international best practices.
- Experience in audits, compliance management, and regulatory liaison.
- Excellent problem-solving, communication, and stakeholder management skills.
- Ability to influence and build relationships across multiple stakeholders.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
#J-18808-LjbffrCustomer Service
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The candidate will be responsible for:
- Serving as the primary point of contact for the customers and all internal Galaxy offices.
- Relationship management with customers and developing an understanding of their business needs.
- Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
- Proactively tracking the shipments and notifying the customers whenever required.
- Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
- Resolving customer issues by engaging suitable stakeholders.
- Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
- Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Job Type: Full Time
Job Location: Dubai
Basic required skills:
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English (oral and written).
- Computer literate.
- Familiar with MS Office tools.
- Familiar with international logistics and freight forwarding (ocean/air & import/export).
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#J-18808-LjbffrRepresentative - Customer Service
Posted 4 days ago
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**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Customer Service Representative
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Career Level : Junior Level
Salary : 3000
Industry : Customer Service
Last Date : February 28, 2025
Location : Dubai
Customer Service Representative
We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!
Key Responsibilities- Assist customers with inquiries, complaints, and service requests.
- Provide information about products and services.
- Handle phone calls, emails, and live chat support.
- Process orders, returns, and exchanges efficiently.
- Maintain customer records and update databases.
- Resolve customer issues with a positive and problem-solving approach.
- Ensure high levels of customer satisfaction.
- Previous experience in customer service is a plus.
- Strong verbal and written communication skills.
- Ability to handle multiple tasks and work under pressure.
- Good problem-solving and interpersonal skills.
- Proficiency in Microsoft Office and CRM systems is an advantage.
- Willingness to work flexible shifts, including weekends and holidays.
- Competitive salary and performance-based incentives.
- Career growth and professional development opportunities.
- Friendly and team-oriented work environment.
Customer Service Supervisor
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Overview
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
Job Summary:
We are seeking a dedicated and experienced Customer Service Supervisor to join our esteemed organization. This pivotal role will focus on overseeing our customer service team, ensuring that exemplary service is provided to all clients and customers, while also driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills and an extensive background in customer service management. As a Customer Service Supervisor, you will be responsible for fostering a positive working environment that encourages team collaboration and professional development. You will implement effective strategies and processes to enhance customer satisfaction and loyalty, while also managing and mitigating any potential customer-related issues. This position requires a strong commitment to excellence, as well as the ability to communicate effectively with both customers and team members. You will play a critical role in shaping the customer experience, and as such, your ability to lead by example and ensure our service standards are met will be paramount. If you are passionate about customer service, possess substantial supervisory experience, and are committed to delivering outstanding results, we invite you to apply and join our dynamic team, where your contributions will make a significant impact.
Responsibilities- Supervise and guide the customer service team to deliver high-quality support and service.
- Develop and implement customer service policies and procedures to enhance service delivery.
- Monitor team performance metrics and provide regular feedback and coaching to team members.
- Handle escalated customer inquiries and complaints in a professional manner, ensuring a satisfactory resolution.
- Conduct regular training sessions for staff to enhance their customer service skills and product knowledge.
- Compile and analyze customer feedback, utilizing data to improve service processes.
- Collaborate with other departments to address customer needs and improve overall customer satisfaction.
- Bachelor’s degree in Business Administration, Management, or related field preferred.
- Minimum of 3 years’ experience in a customer service role, with at least 1 year in a supervisory position.
- Proven ability to manage and lead a team effectively, promoting a positive and productive work culture.
- Exceptional communication skills, both verbal and written, with a strong emphasis on customer interaction.
- Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
- Strong problem-solving skills and the ability to make decisions rapidly and effectively.
- Ability to work flexible hours, including evenings and weekends, as required.
- Accommodation
- Transportation
- Health insurance
High School / Bachelor Degree
#J-18808-LjbffrCustomer Service Agent
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Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities- Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.
- Bachelor’s degree or equivalent
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
Customer Service Agent
Posted today
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Job Description
Overview
Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities- Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.
- Bachelor’s degree or equivalent
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
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Customer Service Representative
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Customer Service Representative page is loaded Customer Service Representative Apply locations Dubai time type Full time posted on Posted 30+ Days Ago job requisition id R-00203 It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !
About UsOur Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
#J-18808-LjbffrCustomer Service Representative
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We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.
Key Responsibilities of Customer Service Representative- Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
- Assist customers with product information, order processing, and issue resolution.
- Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
- Keep records of customer interactions and transactions, ensuring data accuracy and completeness.
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
- Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
- Proficiency in customer service software and tools.
- Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.
SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.
#J-18808-LjbffrCustomer Service Executive
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Job Description: Location: Hor Al Anz, Dubai. Send CV to: Freight Hub Shipping LLC is on the hunt for a sharp, detail-driven Customer Service Executive !
Requirements- Must have minimum of 1 year experience customer service within shipping & logistics
- Must have knowledge in FRESA software ,Excel , Word Point
- Must be based in Dubai - UAE
- Ability to handle pressure and deliver results in a fast-paced environment
- Excellent communication and problem-solving skills