780 Marriott jobs in the United Arab Emirates

**Additional Information**
**Job Number** 25125174
**Job Category** Rooms & Guest Services Operations
**Location** Marriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Job Number 24144985

Job Category Food and Beverage & Culinary

Location The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Job Summary

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
• OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards And Responsibilities Are Met

• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
• Assists Executive Chef with all kitchen operations and preparation.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Assists in determining how food should be presented and creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and employees as necessary.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with all applicable laws and regulations.
• Follows proper handling and right temperature of all food products.
• Operates and maintains all department equipment and reports malfunctions.
• Checks the quality of raw and cooked food products to ensure that standards are met.

Leading Kitchen Operations

• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Maintains the productivity level of employees.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures property policies are administered fairly and consistently.
• Communicates performance expectations in accordance with job descriptions for each position.
• Recognizes success performance and produces desired results.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.

Maintaining Culinary Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Brings issues to the attention of the department manager and Human Resources as necessary.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

#J-18808-Ljbffr

Job Number 24144985

Job Category Food and Beverage & Culinary

Location The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Job Summary

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
• OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards And Responsibilities Are Met

• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
• Assists Executive Chef with all kitchen operations and preparation.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Assists in determining how food should be presented and creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and employees as necessary.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with all applicable laws and regulations.
• Follows proper handling and right temperature of all food products.
• Operates and maintains all department equipment and reports malfunctions.
• Checks the quality of raw and cooked food products to ensure that standards are met.

Leading Kitchen Operations

• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Maintains the productivity level of employees.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures property policies are administered fairly and consistently.
• Communicates performance expectations in accordance with job descriptions for each position.
• Recognizes success performance and produces desired results.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.

Maintaining Culinary Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Brings issues to the attention of the department manager and Human Resources as necessary.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

#J-18808-Ljbffr

Job Number 24132296

Job Category Loss Prevention & Security

Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city’s lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

Love What You Do Even More

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here At JW Marriott Marquis Dubai, We Are Looking For Talented Individuals; To Join Our Amazing Family And In Return We Are Able To Offer You The Following

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
• World class training and development, including leadership development.
• Recognition programs.
• Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
• Discounted food & drink in all our restaurants and bars.
• Discounts for your friends and family.
• Unlimited career opportunities (Internationally and locally)
• Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

Our Expectations From The Role

The mandatory in this position is responsible for supporting the Assistant Loss Prevention Manager for implementing, overseeing and monitoring all security matters and the enforcement of security policies and regulation for the protection of guests, employees, properties and classified information and from injury, damage, loss and theft.

Experience

• 3-4 years of experience with hospitality security, Police or military

Specific Duties

• Patrol all areas of the property; secure rooms; assist guests with room access.
• Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
• Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees duringemergency situations.
• Respond to accidents, contact EMS or administer first aid/CPR as required
• Gather information and complete reports
• Conduct safety briefing
• Maintain confidentiality of reports/documents, release information to authorized individuals.
• Proper documentation of all accidents, incidents, Marriott Threat condition, ISRA, SSA Files at LP office. and follow up accordingly
• Be well versed and knowledgeable of JWMM Fire and Evacuation procedures as well as health and safety requirements in the Workplace.
• Defuse disturbances in accordance with company policies and procedures.
• Resolve safety hazard situations.
• Liaise with Local Authorities
• Handle all interruptions and complaints
• Escort unwelcome persons from the property.
• Ensure compliance with alcoholic beverage control laws.
• Call for assistance using proper code responses.
• Provide Proper paperwork to employees.
• Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

#J-18808-Ljbffr

Description

JOB SUMMARY

Responsible for following established procedures in ordering receiving storing distributing and payment of items. Formulates an approved vendors list encompassing all categories.

CANDIDATE PROFILE

Education and Experience

4-year bachelors degree in Finance and Accounting or related major. or a minimum of 2 years experience in Purchasing or a related field.

CORE WORK ACTIVITIES

Managing Work Projects Policies and Standards for Purchasing Across Departments

Generates and provides accurate and timely results in the form of reports presentations etc.

Compiles codes categorizes calculates tabulates audits or verifies information or data.

Assures sanitation compliance.

Assists Executive Chef in all aspects of purchasing (e.g. Food Beverage and Controllable) to ensure quality and profitability.

Orders all food and beverage based on business needs.

Assists Executive Chef in maintaining/lower budgeted food/controllable costs.

Delegates and enforces first in/first out inventory rotation for all storeroom products.

Maintains sanitation and safety standards as specified in the brand guidelines.

Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets.

Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels.

Communicates with kitchen restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs.

Checks invoice on goods received against shipment to ensure quantity quality weights and purchase specifications are as ordered.

Uses existing computer programs to perform daily and period end food and beverage costs.

Maintains inventory controls for proper levels dating rotation requisitions etc.

Completes administrative tasks on a timely basis (e.g. C-7s menu costing general office duties).

Completes period end inventory according to Food and Beverage and Accounting standard operation procedures.

Calculates figures for food and beverage inventory.

Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef.

Ensures all LSOPs are adhered to by all employees.

Receives and inspects all deliveries.

Maintains an accurate controllable log and beverage perpetual

Ensures accurate administration of all invoices and adherence to proper bookkeeping procedures.

Demonstrating and Applying Accounting Knowledge to Purchasing Operations

Demonstrates knowledge of job-relevant issues products systems and processes.

Uses computers and computer systems (including hardware and software) to program write software set up functions enter data or process information.

Uses relevant information and individual judgment to determine whether events or processes comply with laws regulations or standards.

Keeps up-to-date technically and applying new knowledge to your job.

Supporting Purchasing Operations

Utilizes interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensure disciplinary situations are addressed in timely fashion and with consistency.

Ensures performance reviews are completed on a timely basis for supervisors and non-management employees.

Maintaining Finance and Accounting Goals

Submits reports in a timely manner ensuring delivery deadlines.

Ensures profits and losses are documented accurately

Achieves and exceeds goals including performance goals budget goals team goals etc

Develops specific goals and plans to prioritize organize and accomplish your work.

Monitors all taxes that apply ensuring that taxes are current collected and/or accrued.

Additional Responsibilities

Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Interacts with kitchen staff vendors and Executive Chef.

Uses existing computer programs effectively to post invoices update items and costs.

Attends and participates in all pertinent meetings.

Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures and efficient control and utilization of financial resources.

Informs and/or updates the executives the peers and the subordinates on relevant information in a timely manner.

Managing Discipline Work Projects and Policies

Coordinates and implements accounting work and projects as assigned.

Coordinates implements and follows up on audits for all areas of property operations.

Complies with Federal and State laws applying to operations procedures.

Generates and provides accurate and timely results in the form of reports presentations etc.

Analyzes information and evaluates results to choose the best solution and solve problems.

Compiles codes categorizes calculates tabulates audits or verifies information or data.

Balances ledgers.

Supporting Property Operations

Works with operations teams to develop an operational strategy that is aligned with the brands business strategy and leads its execution.

Reviews comment cards guest satisfaction results and other data to identify areas of improvement.

Evaluates if discipline teams are meeting service needs and provides feedback to teams.

Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.

Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.

Works with team to put sustainable work processes and systems in place that support the execution of the strategy.

Reviews reports and financial statements to determine operations performance against budget.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing and Monitoring Activities that Affect the Customer and Guest Experience

Provides excellent customer service by being readily available/approachable for all customers and guests.

Takes proactive approaches when dealing with customers and guest concerns.

Extends professionalism and courtesy to customers and guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Supporting Profitability

Supports annual quality audits.

Reviews financial statements sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Supporting Safety Standards and Work Procedures

Implements property emergency plan.

Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.

Implements and sustains property accident prevention programs.

Follows property-specific recovery plans.

Additional Responsibilities

Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.

Demonstrates self confidence energy and enthusiasm.

Manages group or interpersonal conflict.

Informs and/or updates the executives the peers and the subordinates on relevant information in a timely manner.

Manages time and possesses organizational skills.

Presents ideas expectations and information in a concise organized manner.

Uses problem solving methodology for decision making and follow up.

Makes calls if necessary.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager

#J-18808-Ljbffr

Job Number 24132296

Job Category Loss Prevention & Security

Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city’s lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

Love What You Do Even More

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here At JW Marriott Marquis Dubai, We Are Looking For Talented Individuals; To Join Our Amazing Family And In Return We Are Able To Offer You The Following

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
• World class training and development, including leadership development.
• Recognition programs.
• Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
• Discounted food & drink in all our restaurants and bars.
• Discounts for your friends and family.
• Unlimited career opportunities (Internationally and locally)
• Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

Our Expectations From The Role

The mandatory in this position is responsible for supporting the Assistant Loss Prevention Manager for implementing, overseeing and monitoring all security matters and the enforcement of security policies and regulation for the protection of guests, employees, properties and classified information and from injury, damage, loss and theft.

Experience

• 3-4 years of experience with hospitality security, Police or military
  

Specific Duties

• Patrol all areas of the property; secure rooms; assist guests with room access.
• Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
• Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees duringemergency situations.
• Respond to accidents, contact EMS or administer first aid/CPR as required
• Gather information and complete reports
• Conduct safety briefing
• Maintain confidentiality of reports/documents, release information to authorized individuals.
• Proper documentation of all accidents, incidents, Marriott Threat condition, ISRA, SSA Files at LP office. and follow up accordingly
• Be well versed and knowledgeable of JWMM Fire and Evacuation procedures as well as health and safety requirements in the Workplace.
• Defuse disturbances in accordance with company policies and procedures.
• Resolve safety hazard situations.
• Liaise with Local Authorities
• Handle all interruptions and complaints
• Escort unwelcome persons from the property.
• Ensure compliance with alcoholic beverage control laws.
• Call for assistance using proper code responses.
• Provide Proper paperwork to employees.
• Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Description

JOB SUMMARY

Responsible for the supervision of all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests needs and information prior to arrival that will lead to a unique memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services front desk or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; 1 year experience in the guest services front desk or related professional area.

CORE WORK ACTIVITIES

Maintaining Concierge Goals

Supervises day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis.

Assists in development of specific goals and plans to prioritize organize and accomplish work.

Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Understands the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Establishes an effective database to be used by all team members for restaurant and local attractions.

Establishes relationships with local attractions restaurants and other businesses to enhance guests experiences.

Provides recommendations and arranges services for guests as requested (e.g. car rental airline and train tickets office services beauty and barber services baby sitting repairs shopping).

Maintains awareness of cultural differences needed to meet guests specific needs and requirements.

Provides check-in and check-out services and handles reservations when needed.

Maintains knowledge of rooms and their locations services and facilities of the hotel.

Confirms repeat and VIP guests are receiving appropriate service and verifies their requests are carried out.

Responds to emergency situations using appropriate procedures.

Maintains awareness of daily operations and events at the hotel.

Maintains knowledge of daily house-count arrivals/departures VIPs scheduled in-house group names background activities locations and times as well as special requests/arrangements

Provides warm welcome and anticipation of guest needs throughout their stay.

Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

Supervising Concierge Team

Supervises all activities of concierge team.

Utilizes interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Takes part in building mutual trust respect and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises employees and all day-to-day operations. Understands employee duties well enough to perform them in employees absence.

Maintains open collaborative relationships with employees and encourages employees do the same within the team.

Verifies concierge team effectively handles guest requests and adheres to all hotel policies procedures and standards while striving towards total guest satisfaction.

Supervises staffing levels to ensure that guest service operational needs and financial objectives are met.

Verifies that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations recognizes performance and produces desired results.

Ensuring Exceptional Customer Service

Promotes an atmosphere where concierge team provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with guests to obtain feedback on quality of product service levels and overall satisfaction.

Verifies employees understand customer service expectations and parameters.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Informs and/or updates the executives the peers and the subordinates on relevant information in a timely manner.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

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Description

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will get immersed in Marriotts culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management youll be better prepared to pursue opportunities post graduation. Heres to exploring kickstarting your dream career and joining us on your journey!

To be considered for an internship you must be a current college or university student. Want to join us Apply now!

Marriott International is the worlds largest hotel company with more brands more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So we ask where will your journey take you

marriotthotelinternship

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Intern

#J-18808-Ljbffr

Description

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will get immersed in Marriotts culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management youll be better prepared to pursue opportunities post graduation. Heres to exploring kickstarting your dream career and joining us on your journey!

To be considered for an internship you must be a current college or university student. Want to join us Apply now!

Marriott International is the worlds largest hotel company with more brands more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So we ask where will your journey take you

marriotthotelinternship

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Intern

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