352 Media Support jobs in the United Arab Emirates

Bachelor of Arts(Communication, Economics)

Nationality

Any

Vacancy

1 Vacancy

Job Description

• Monitor social media channels proactively, identifying and addressing customer inquiries, complaints, and feedback in real-time, ensuring prompt and helpful responses.
• Craft engaging and brand-consistent responses to customer interactions, demonstrating empathy and providing accurate information to resolve issues or provide support.
• Escalate complex or critical issues to the appropriate teams or departments, ensuring efficient resolution and maintaining clear communication with customers throughout the process.
• Analyze social media conversations and trends to identify emerging issues, sentiment shifts, and opportunities for proactive customer support and content creation.
• Collaborate with marketing and content teams to provide insights from customer interactions, informing content strategy and optimizing social media campaigns.
• Maintain a comprehensive understanding of the company's products, services, and policies to provide accurate and informed support to customers.
• Develop and maintain a knowledge base of frequently asked questions and answers to improve response efficiency and consistency.
• Manage and update social media support workflows and processes, identifying and implementing improvements to enhance customer experience.

Desired Candidate Profile

• Demonstrates 1-2 years of experience in a customer support or social media management role, preferably within the (Industry) industry.
• Exhibits a strong understanding of social media platforms (Facebook, Instagram, Twitter, etc.) and their respective support features.
• Proficient in using social media management tools, CRM software, and Microsoft Office Suite.
• Displays exceptional interpersonal skills, with the ability to empathize with customers and build rapport.
• Demonstrates strong problem-solving skills, with the ability to analyze issues and find effective solutions.

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We are seeking an enthusiastic and detail-oriented individual to join our media production team in Dubai. As a key member of our team, you will play a crucial role in delivering high-quality news content.

• You will support our experienced producers in preparing for live news shows, including researching guests and printing scripts.
• Assist with arranging guest appearances, chasing news leads, and coordinating filming for various shows.

• Familiarity with Adobe Premiere Pro and Microsoft Office is essential.
• A passion for storytelling on television and strong research skills are must-haves.
• You should be able to work well under pressure and meet deadlines.
• A keen interest in international affairs is highly beneficial.

This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of media production. You will have the chance to work with a talented team and develop valuable skills that will enhance your future career prospects.

We are a leading media production company looking for an experienced Senior Video Editor to join our team.

This is a full-time position based in Dubai, UAE.

Job Summary: We are seeking a highly skilled Senior Video Editor who will be responsible for editing high-quality video content for various projects. The ideal candidate will have experience working with Adobe Premiere Pro and Final Cut Pro, as well as strong understanding of digital media formats and export settings.

The Binance Accelerator Program offers a unique chance to gain hands-on experience in studio operations, content creation, and creative workflow management. As a media production intern, you will be part of a fast-paced global organization and contribute directly to the company's creative output.

• Assist in setting up and operating camera, lighting, and audio equipment for various shoots (interviews, tutorials, face-to-face recordings).
• Prepare and maintain pre-shoot checklists, including loading scripts into teleprompters.
• Help ensure all shoots are executed efficiently, capturing content for marketing, product, and educational needs.
• Schedule and coordinate talent for studio shoots in collaboration with the project manager.
• Maintain accurate file naming, tagging, and project updates in project management tools.
• Adjust timelines in project management tools as tasks progress.
• Create and adapt video thumbnails based on provided templates to ensure visual consistency across platforms.

You will have the opportunity to develop your skills in:

• Video production, media, or communications.
• Camera, lighting, and audio equipment operation.
• Adobe Creative Suite and Figma.
• Organized, detail-oriented, and proactive problem-solving.
• Fast-paced environments.

This internship is designed to boost your career in the rapidly expanding Web3 space. By participating in the Binance Accelerator Program, you will gain valuable experience and expand your professional network. Learn more about the program HERE.

Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, more successful future – one strategic hire at a time.

Employment Type : Full-time

Key Responsibilities

• Install and test video production and broadcast equipment and facilities.
• Set up, operate, and monitor audiovisual connections and transmission lines during broadcasts.
• Maintain, diagnose, and repair AV and broadcast technology.
• Design and implement custom AV circuits and hardware solutions.
• Adhere to safety protocols and fulfill requests from stakeholders.
• Communicate clearly with team members and keep up with the latest technology trends.

Essential Skills & Technical Qualifications

• Fluent in English, with excellent written and verbal communication skills.
• Advanced understanding of photography concepts such as aperture, shutter speed, ISO, and lenses.
• Skilled in operating video cameras, production switchers, and chroma keying technology.
• Background in electronic engineering and AV communication systems.
• Proficient in SDI infrastructure.
• Strong IT skills and experience managing projects.
• Creative and effective at troubleshooting and resolving technical issues.
• Excellent communication, attention to detail, and time management abilities.
• Able to remain composed under pressure and collaborate well within a team.
• Good color vision and hearing.
• Competitive salary with performance-based bonuses.
• Paid training to get acquainted with company standards and procedures.
• Career growth opportunities within a global technology company.
• And many more benefits!

Our Commitment to Diversity, Equity & Inclusion

We are committed to building a diverse and inclusive team where everyone is valued and empowered to thrive. We welcome your unique talents, perspectives, and experience. Join us to shape the future of audio-visual excellence and innovation within a respectful, supportive, and growth-oriented workplace.

The Audio-Visual Technician supports the installation, configuration, and maintenance of AV and IT systems, ensuring all studio and broadcast equipment operates efficiently and according to technical plans.

1. Install various AV and IT equipment in the new studios according to the plan or diagram provided by the Broadcast Engineer.
2. Assemble professional video cameras, including lens, onboard monitor, and power supplies.
3. Install professional video cameras in the studio and connect them via SDI wires to server room equipment.
4. Ensure all digital video signals from cameras reach the desired equipment (video switcher, capturing device, monitor).
5. Run low voltage wiring (Video, Audio, and Network Cabling) through studios and facilities, including installing Server Racks, cameras, NVR/DVR, and other technology infrastructure.
6. Run SDI, XLR, and Ethernet cables; wire tipping, crimping, and testing are essential parts of installations.
7. Install professional studio lighting fixtures and modifiers according to the lighting scheme.
8. Analyze and repair technical faults on equipment and systems.
9. Minimize service disruption by quickly identifying issues and implementing alternative solutions when equipment fails.

• Experience in assembling/disassembling, testing, troubleshooting, and repairing computers/hardware.
• Knowledge and use of basic test equipment such as multimeters, and understanding of basic AC/DC circuitry is preferred.
• Knowledge of installing and soldering components on printed circuit boards following specifications.
• Basic knowledge of installing operating systems like Windows and Linux.
• Ability to install and configure computer peripheral devices and drivers (monitors, scanners, additional boards).
• Some understanding of a television control room environment.
• Eagerness to learn new technical skills.
• Basic knowledge of operating a video camera.
• Basic understanding of sound equipment such as microphones and audio mixers.
• Understanding of photography concepts like aperture, shutter speed, ISO, exposure, and camera lenses is a plus.

Ready to Elevate Your Career? Join ARRISE Today!

ARRISE is a leading supplier of content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices worldwide—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 professionals with extensive experience across industries. We are driven to deliver excellence.

#LI-ME1 #LI-ONSITE

We are seeking an experienced and skilled Audio Visual (AV) specialist to join our team. As an AV specialist, you will be responsible for ensuring the smooth operation of audio and video systems within our organization.

• This is a full-time position that requires expertise in setting up and operating complex audio visual equipment, including hardware and software.
• You will work closely with other teams to ensure seamless integration and delivery of AV services across various platforms.

• Install, configure, and maintain audio visual equipment, including projectors, screens, and sound systems.
• Determine the most effective solution for each event or presentation, taking into account technical requirements and budget constraints.
• Develop and implement plans for live events, conferences, and presentations, including setup, testing, and troubleshooting.
• Manage production incidents and provide technical support as needed.
• Stay up-to-date with the latest technology and trends in the audio visual industry, ensuring we remain at the forefront of innovation.

• Possess extensive knowledge and experience with audio visual equipment, software, and technologies.
• Have excellent problem-solving skills and the ability to think critically in high-pressure situations.
• Be able to communicate effectively with both technical and non-technical stakeholders.
• Hold relevant certifications and qualifications in AV installation, maintenance, and operation.