330 Medical Assistants jobs in the United Arab Emirates

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Position Overview :

We are seeking a skilled and compassionate Hospital Medical Assistant to join our team. In this role, you will work closely with our medical staff to provide support and assistance in delivering exceptional patient care. The ideal candidate will have a strong background in healthcare and a passion for helping others.

Key Responsibilities :

• Assist medical staff with patient examinations and procedures
• Take and record patient vital signs and medical history
• Prepare and maintain examination rooms and medical equipment
• Administer medications as directed by medical staff
• Perform basic laboratory tests and collect specimens
• Schedule appointments and manage patient records
• Provide patient education and support
• Ensure compliance with all medical and safety protocols
• Maintain patient confidentiality at all times
• Collaborate with other healthcare professionals to ensure seamless patient care

Qualifications :

• High school diploma or equivalent
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred
• Minimum of 2 years experience in a healthcare setting
• Knowledge of medical terminology and procedures
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in computer skills and electronic medical records
• Must be able to work flexible hours, including evenings and weekends if needed
• Fluency in Arabic and English is preferred

Benefits :

• Health insurance
• Paid time off
• Training and development opportunities
• Collaborative and supportive work environment
• Opportunities for career growth and advancement

Location: Remote (Open to candidates based outside the UAE)

About GluCare:

GluCare is a leading healthcare clinic that specializes in comprehensive diabetes care. Our mission is to improve the lives of people living with diabetes through innovative technology and compassionate care. We leverage the latest advancements in wearables IoT devices machine learning and artificial intelligence to empower our clinicians and provide personalized data-driven coaching to our patients.

Job Overview:

The Medical Administrative Assistant at GluCare Integrated Diabetes Center will provide essential administrative and clerical support to ensure the smooth and efficient operation of the clinic. The role involves managing patient interactions coordinating appointments maintaining medical records and supporting the healthcare team in delivering exceptional patient-centered care. Additionally the role includes assisting the Research Department with data collection and ensuring timely resolution of medical enquiries.

Key Responsibilities:

• Schedule confirm and manage patient appointments efficiently including follow-ups and rescheduling.
• Address patient inquiries in person via phone or email providing accurate and timely information.
• Ensure all medical enquiries are resolved within 4 hours maintaining a high standard of patient care.

• Maintain and update patient records in compliance with clinic policies and data protection regulations.
• Ensure accurate documentation and secure handling of sensitive patient information.
• Coordinate the retrieval and delivery of medical reports lab results and imaging studies for the healthcare team.
• Review all notes for missing documentation and promptly send them to the respective physicians for completion.
• Proactively create and maintain a tracker to monitor the frequency of incomplete documentation requests enabling the identification of patterns and opportunities for improvement.

• Assist physicians and healthcare staff with administrative tasks including preparation of documents and reports.
• Manage clinic correspondence including emails memos and mail distribution.
• Ensure the availability and proper functioning of office supplies and equipment.

• Monitor the clinics daily schedule and ensure effective time management for appointments.
• Coordinate with other departments such as laboratory pharmacy and imaging to streamline patient services.
• Assist in organizing staff meetings training sessions and other clinic events.

• Adhere to all clinic policies protocols and UAE healthcare regulations.
• Support quality improvement initiatives aimed at enhancing patient satisfaction and operational efficiency.

• Assist in data collection for the Research Department ensuring accurate and timely gathering of relevant information to support ongoing studies and projects.
• Collaborate with the research team to maintain organized and efficient data documentation.

• Understand follow and support all hospital infection control guidelines and protocols.

Education and Certification:

• Diploma or degree in healthcare administration medical assisting or a related field.
• Certification in medical administration is an advantage.

Experience:

• Minimum 2 years of experience in a similar role preferably in a healthcare setting.
• Familiarity with medical terminology and clinic workflows.

Technical Skills:

• Familiarity in using healthcare management systems such as EMR/EHR software.
• Strong computer skills including MS Office Suite (Word Excel Outlook).

Soft Skills:

• Excellent communication and interpersonal skills to interact effectively with patients and staff.
• Strong organizational abilities with keen attention to detail.
• Ability to multitask and remain calm under pressure in a fast-paced environment.

Key Performance Indicators (KPIs):

• Patient satisfaction scores related to administrative services.
• Accuracy and timeliness of appointment scheduling and medical record updates.
• Compliance with clinic policies and healthcare regulations.
• Effective coordination with healthcare staff and other departments.
• Resolution of medical enquiries within 4 hours.
• Frequency and resolution rate of incomplete documentation requests.
• Efficiency and accuracy in data collection for the Research Department.

Job Descriptions / Job Responsibilities:

• Schedule medical appointments and follow-ups with doctors.
• Process medical insurance claims.
• Monitor diet plans.
• Assist with physiotherapy treatments.
• Keep track of medications and supplies.
• Manage important phone calls and messages.
• Perform basic cleaning and serve tea/coffee.

Qualifications:

• Prior experience as a personal or medical assistant.
• Good communication skills in English.
• Ability to work under pressure.
• Willingness to work odd hours.

Job Details:

• Job Type: Full-time
• Salary: AED 2,500 - AED 3,000 per month
• Location: Dubai, UAE

Assists the Medical Advisor and Medical Officer on all insurance issues and coordinates with staff and insurance companies with direct billing arrangements with American Hospital Dubai.

• Coordinates with stakeholders to ensure that all the formalities as agreed with the insurance companies are followed to minimize objections from them and delays in clarifications to the insurance companies:
  oPatient Relations
  oNursing
  oPhysicians
  oFinance
• Monitors and follows up on prior authorization for outpatient services wherever required and all Inpatient services.
• Conducts claims analysis before submission to insurance companies by Finance.
• Reconciles claims paid and outstanding with insurance companies and coordination with Finance.
• Demonstrates functional and business knowledge required for the job and applies that in following the requirements of Insurance Companies in the Hospital.
• Anticipates and sets priorities to support department needs and follows policies and procedures for achieving them.
• Identifies and analyses problems takes action to resolve them, applies sound judgment, and takes responsibility for their resolution.
• Supports the Hospital Policies and Procedures.
• Supports the Department Policies and Procedures.

• Bachelor’s Degree in any field, Medical preferred

PROFESSIONAL EXPERIENCE:

• Minimum of three (3) years of experience in a similar field
• Excellent English verbal and written communication skills
• Computer literacy is essential
• Very good understanding of hospital operations
• Intermediate to Advanced Microsoft Office
• Strong leadership experience
• Excellent relationship management
• Organised and thorough
• Excellent analytical and organisation

American Hospital Dubai is committed to being an employer that helps its people realize their full potential and set benchmarks in medical care excellence. We offer an extremely progressive, nurturing, diversity-rich and inclusive work environment that encourages creativity and innovation to help you achieve the extraordinary.

We believe in supporting you every step of the way because we acknowledge the fundamental truth: each one of us wants to make a difference in the world.

Assists the Medical Advisor and Medical Officer on all insurance issues and coordinates with staff and insurance companies with direct billing arrangements with American Hospital Dubai.

• Coordinates with stakeholders to ensure that all the formalities as agreed with the insurance companies are followed to minimize objections from them and delays in clarifications to the insurance companies:
  oPatient Relations
  oNursing
  oPhysicians
  oFinance
• Monitors and follows up on prior authorization for outpatient services wherever required and all Inpatient services.
• Conducts claims analysis before submission to insurance companies by Finance.
• Reconciles claims paid and outstanding with insurance companies and coordination with Finance.
• Demonstrates functional and business knowledge required for the job and applies that in following the requirements of Insurance Companies in the Hospital.
• Anticipates and sets priorities to support department needs and follows policies and procedures for achieving them.
• Identifies and analyses problems takes action to resolve them, applies sound judgment, and takes responsibility for their resolution.
• Supports the Hospital Policies and Procedures.
• Supports the Department Policies and Procedures.

• Bachelor’s Degree in any field, Medical preferred

PROFESSIONAL EXPERIENCE:

• Minimum of three (3) years of experience in a similar field
• Excellent English verbal and written communication skills
• Computer literacy is essential
• Very good understanding of hospital operations
• Intermediate to Advanced Microsoft Office
• Strong leadership experience
• Excellent relationship management
• Organised and thorough
• Excellent analytical and organisation

American Hospital Dubai is committed to being an employer that helps its people realize their full potential and set benchmarks in medical care excellence. We offer an extremely progressive, nurturing, diversity-rich and inclusive work environment that encourages creativity and innovation to help you achieve the extraordinary.

We believe in supporting you every step of the way because we acknowledge the fundamental truth: each one of us wants to make a difference in the world.

Advanced Cure Diagnostic Center is a well-established healthcare facility dedicated to providing exceptional patient care. We are currently seeking a detail-oriented and organized Medical Secretary / Patient Assistant to join our team and contribute to our mission of improving the health and well-being of our patients.

As a Medical Secretary, you will play a pivotal role in ensuring the smooth and efficient operation of our medical practice. Your responsibilities will encompass various administrative tasks that are essential to providing high-quality patient care and maintaining a well-organized medical office.

• Perform administrative tasks to support clinicians and ensure efficient office operations.
• Maintain patient records and manage appointment scheduling.
• Communicate effectively with patients and healthcare professionals.
• Ensure compliance with patient confidentiality regulations.

• A bachelor's degree in nursing or related field.
• Prior experience working in a medical center providing support to clinicians.
• Exceptional organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Attention to detail and a commitment to patient confidentiality.

Location: Dubai, United Arab Emirates

Job Type: Full-time

Salary: Competitive, commensurate with experience

Job Description: A new hospital is seeking a dedicated and skilled Medical Officer to join our team in Dubai, UAE. As a Medical Officer, you will play a crucial role in providing high-quality medical care and support to our patients. This position requires a compassionate individual with excellent clinical skills and a commitment to delivering outstanding patient care.

Responsibilities:

1. Provide comprehensive medical care to patients in outpatient and inpatient settings.
2. Conduct thorough medical assessments, diagnose illnesses, and develop appropriate treatment plans.
3. Prescribe medications and treatments according to established protocols and guidelines.
4. Perform medical procedures and interventions as necessary, ensuring patient safety and comfort.
5. Monitor and evaluate patients' progress, adjusting treatment plans as needed to achieve optimal outcomes.
6. Collaborate with other healthcare professionals, including nurses, specialists, and allied health staff, to coordinate patient care.
7. Maintain accurate and up-to-date medical records for all patients, ensuring confidentiality and compliance with regulatory requirements.
8. Participate in continuous medical education and professional development activities to stay abreast of advances in medical practice and technology.
9. Adhere to ethical and legal standards of medical practice, including patient confidentiality and informed consent.
10. Contribute to quality improvement initiatives and participate in clinical audits to enhance patient care and safety.

Requirements :

1. Medical degree from a recognized institution, with a valid license to practice medicine in Dubai, UAE.
2. Minimum of 6 years of experience working as a Medical Officer or similar role in a healthcare setting.
3. Proficiency in clinical examination, diagnosis, and treatment across a range of medical conditions.
4. Strong communication and interpersonal skills, with the ability to interact effectively with patients, families, and colleagues from diverse backgrounds.
5. Excellent decision-making and problem-solving abilities, with a focus on patient-centered care.
6. Ability to work effectively in a fast-paced environment, managing multiple priorities and tasks efficiently.
7. Knowledge of electronic medical record systems and proficiency in using healthcare technology for documentation and communication.
8. Commitment to ongoing professional development and lifelong learning in the field of medicine.
9. Fluency in English; knowledge of Arabic is an advantage.
10. Eligibility for professional indemnity insurance coverage.

Join our dynamic team and make a difference in the lives of patients in Dubai. If you meet the above requirements and are passionate about delivering exceptional medical care, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to welcoming you to our team.

• Cultivate and maintain strong relationships with healthcare professionals to ensure effective communication of product benefits and updates.
• Conduct in-depth product presentations and demonstrations tailored to the specific needs and interests of each healthcare provider.
• Analyze market trends and competitor strategies to identify opportunities for product positioning and growth.
• Collaborate with marketing teams to develop targeted promotional materials and campaigns that resonate with the medical community.
• Monitor and report on sales performance metrics, adjusting strategies to meet or exceed sales targets consistently.
• Organize and participate in medical conferences, educational seminars, and training sessions to enhance product knowledge and professional networking.
• Provide timely feedback to management on customer insights, market dynamics, and potential barriers to sales.
• Ensure compliance with industry regulations and ethical standards in all promotional activities.
• Respond promptly to inquiries from healthcare providers regarding product information, usage, and potential side effects.
• Stay updated on the latest medical research and advancements to effectively communicate relevant information to clients.

• Cultivate and maintain strong relationships with healthcare professionals to ensure effective communication of product benefits and updates.
• Conduct in-depth product presentations and demonstrations tailored to the specific needs and interests of each healthcare provider.
• Analyze market trends and competitor strategies to identify opportunities for product positioning and growth.
• Collaborate with marketing teams to develop targeted promotional materials and campaigns that resonate with the medical community.
• Monitor and report on sales performance metrics, adjusting strategies to meet or exceed sales targets consistently.
• Organize and participate in medical conferences, educational seminars, and training sessions to enhance product knowledge and professional networking.
• Provide timely feedback to management on customer insights, market dynamics, and potential barriers to sales.
• Ensure compliance with industry regulations and ethical standards in all promotional activities.
• Respond promptly to inquiries from healthcare providers regarding product information, usage, and potential side effects.
• Stay updated on the latest medical research and advancements to effectively communicate relevant information to clients.