14 Medical Office jobs in the United Arab Emirates

Charge Nurse-Nursing Clinical Support- Medical

New
Abu Dhabi, Abu Dhabi Sheikh Shakhbout Medical City - SSMC

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Job Description

JOB DESCRIPTION

The Charge nurse is responsible for the overall daily operations and smooth and efficient patient flow within the clinical area. The Charge nurse coordinates daily administrative duties, including schedules, assignments and patient care. The Charge nurse carries out their duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of the patient, and fully supports the mission, vision, and values of SSMC. The Charge nurse shall have the knowledge of health care systems, demonstrate the ability to interact, relate to/ work with, and support the activities of a diverse multidisciplinary workforce. They also acts as the clinical resource person in their work unit and ensures that the staff delivers care professionally. The Charge Nurse delegates assignments and provides supervision for the support staff in accordance with their level of training and the patient's acuity.

RESPONSIBILITIES
  • Demonstrates competence in the assessment, planning, implementation and evaluation of patient care needs.
  • Collaborates with the interdisciplinary team to provide patient and family-centered care.
  • Liaises with the Nurse Manager/Nurse Supervisor to ensure the patient care load is addressed with the appropriate staffing and skill mix in an environment that is safe for the patient and nurse.
  • Ensures the nursing staff works within their capacity, experience, training and scope of practice.
  • Monitors staff performance, providing regular constructive feedback, coaching, guidance and support to team members on the shift.
  • Monitors and coordinates effective and efficient utilization of human resources, consumables and equipment.
  • Responsible for monitoring direct and indirect patient care to achieve an optimum patient outcome.
  • Coordinates referrals and utilizes available resources for the provision of comprehensive care.
  • Administers medications according to organization policies and procedures.
  • Collaborates with Pharmacy services to ensure the provision of medication needs of the

unit.
  • Assists with all levels of emergencies according to the organization's policies and procedures.
  • Provides guidance and advice to the patient care team on clinical and administrative matters.
  • Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.
  • Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.
  • Provides a comprehensive clinical handover/report as required to ensure patient safety.
  • Attends patient care rounds, communicates, and updates the attending healthcare provider on changes in the patient's condition.
  • Communicates with the patient care team about ongoing changes in patient's plan of care and unit activity.
  • Monitors and evaluates unit operations and services in order to identify problems and takes a lead role in improving systems and safe patient care.
  • Participates in interdisciplinary teams and performance improvement projects.
  • Ensures provision of a clean and safe working environment that minimizes risks to patients, visitors, and staff.
  • Identifies faulty and defective equipment and furniture and takes corrective action.
  • Delegates to the nursing team in response to an emergency.
  • Identifies learning needs of the junior staff on the unit in conjunction with the Clinical Resource Nurse and Manager and assists with the implementation of educational activities.
  • Mentors and trains new staff while providing support and guidance to all staff members.
  • Performs other related duties as assigned by the unit manager.

Accountabilities
  • Responds to all levels of emergencies according to the organizations policies and procedures
  • Monitors clinical care to ensure clinical standards are met. Identifies variances and initiates corrective measures as required
  • Promotes and audits compliance with the organization's Infection Control policies
  • Monitors and audits compliance with organization documentation standards
  • Reports Adverse Drug Reactions (ADR's) and Medication errors in accordance with organization policy.
  • Identifies, investigates, reports, and implements corrective action for incidents or complaints as appropriate. Completes appropriate documentation according to organization policy.
  • Ensures that on a shift basis at the unit level, the monitoring, replacement, storage and administration of Narcotic and Controlled Drugs are in accordance with Ministry of Health and DOH Narcotic Policies and Procedures.
  • Demonstrates evidence of mandatory and unit-specific competencies completion, accredited and non-accredited Continuing Nursing Education (CNE) Units DOH and organization requirements and ongoing professional development in leadership and management.
  • Maintains own Professional Portfolio as per DOH policy.

QUALIFICATIONS

Experience :-

Required:
  • NLT 6 years clinical experience post qualification in an appropriate & relevant healthcare settings And
  • NLT 2 years' experience as a team leader in a particular unit

Desired:
  • N.A.

Educational Qualification: Required:
  • Bachelor degree in nursing OR
  • Degree in Nursing (minimum two (2) years course duration) AND Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia
  • AND valid/current national license.
  • AND BLS

Desired:
  • ACLS, PALS relevant to area of specialty.
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Office Administration Intern

Dubai, Dubai Element8

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Job Description

Element8 is a dynamic and innovative company based in Dubai committed to delivering exceptional digital solutions. We are currently seeking a motivated Office Administration Intern to join our team and support our daily operations
Responsibilities:

  • Assist with administrative tasks office operations and receptionist duties.
  • Learn and use CRM software (e.g. Salesforce HubSpot) to help organize and maintain customer data.
  • Support in coordinating schedules meetings and appointments.
  • Handle incoming communications including phone calls and emails to ensure smooth team collaboration.
  • Welcome and assist visitors providing a positive and professional reception experience.
  • Help manage the front desk by answering phones directing inquiries and maintaining a tidy reception area.
  • Assist team members with relevant administrative duties as needed.
  • Provide support to the HR and Accounts departments.

Requirements:

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Familiarity with CRM tools (e.g. Salesforce HubSpot) is a bonus.

If youre interested please submit your resume along with a brief cover letter .

Required Experience:

Intern

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Office Administration Intern

New
Dubai, Dubai Element8

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Job Description

Element8 is a dynamic and innovative company based in Dubai committed to delivering exceptional digital solutions. We are currently seeking a motivated Office Administration Intern to join our team and support our daily operations
Responsibilities:

  • Assist with administrative tasks office operations and receptionist duties.
  • Learn and use CRM software (e.g. Salesforce HubSpot) to help organize and maintain customer data.
  • Support in coordinating schedules meetings and appointments.
  • Handle incoming communications including phone calls and emails to ensure smooth team collaboration.
  • Welcome and assist visitors providing a positive and professional reception experience.
  • Help manage the front desk by answering phones directing inquiries and maintaining a tidy reception area.
  • Assist team members with relevant administrative duties as needed.
  • Provide support to the HR and Accounts departments.

Requirements:

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Familiarity with CRM tools (e.g. Salesforce HubSpot) is a bonus.

If youre interested please submit your resume along with a brief cover letter .

Required Experience:

Intern

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Senior Executive - Office Administration

New
Dubai, Dubai beBeeAdministration

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Job Description

Administrative leadership role in a dynamic organization.

Job Description

The successful candidate will be responsible for the procurement of office supplies, furniture and consumables. They will manage suppliers throughout the execution of operational and maintenance activities within the offices. Additionally, they will plan and manage the safe disposal of waste.

This role requires strong teamwork skills and the ability to carry out duties in accordance with business policies and procedures.

Key Responsibilities
  • Procure office supplies, furniture and consumables
  • Manage suppliers and negotiate contracts
  • Ensure timely delivery of goods and services
  • Plan and manage safe disposal of waste
Required Skills and Qualifications

A minimum of 3 years of relevant experience in a similar role is required. A bachelor's degree in Business, Supply Chain Management, Procurement or a related field is also necessary. Additional qualifications such as certification in procurement or supply chain management are advantageous.

Benefits

This role offers a competitive salary package and opportunities for professional growth and development.

Others

This role is a full-time position and requires a commitment to excellence and customer satisfaction.

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Clinical Training Instructor (Academic Support) for Nursing Program

Ajman University

Posted 5 days ago

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Job Description

Clinical Training Instructor (Academic Support) for Nursing ProgramClinical Training Instructor (Academic Support) for Nursing Program

Summary Of Function
The Clinical Training Instructor provides essential supervision and educational support to nursing students in a hospital, health clinics and community health environment, ensuring that students gain hands-on experience in those various clinical settings. This role bridges theoretical knowledge with practical application through structured training in various clinical settings. The instructor supports students' clinical skills development and ensures alignment with hospital/health clinics protocols and patient safety standards.

Essential Duties & Responsibilities
Supervises nursing students during clinical rotations in hospital and community health settings.

  • Provides instruction and guidance on clinical skills, patient assessment, and safety protocols.
  • Assists students in understanding and applying healthcare procedures in real-time, with a focus on improving patient care and response under supervision.
  • Collaborates with hospital or community health staff to facilitate student learning experiences and maintain high standards of care.
  • Prepares equipment and ensures all supplies and documentation are in order for each clinical session.
  • Assesses student performance, provides constructive feedback, and assists in skill remediation as necessary.
  • Ensures that all activities comply with hospital and university guidelines, supporting both learning objectives and patient safety.
  • Performs other duties as assigned.
Job Description
SUMMARY OF FUNCTION:
Summary Of Function
The Clinical Training Instructor provides essential supervision and educational support to nursing students in a hospital, health clinics and community health environment, ensuring that students gain hands-on experience in those various clinical settings. This role bridges theoretical knowledge with practical application through structured training in various clinical settings. The instructor supports students' clinical skills development and ensures alignment with hospital/health clinics protocols and patient safety standards.
Essential Duties & Responsibilities
Supervises nursing students during clinical rotations in hospital and community health settings.
  • Provides instruction and guidance on clinical skills, patient assessment, and safety protocols.
  • Assists students in understanding and applying healthcare procedures in real-time, with a focus on improving patient care and response under supervision.
  • Collaborates with hospital or community health staff to facilitate student learning experiences and maintain high standards of care.
  • Prepares equipment and ensures all supplies and documentation are in order for each clinical session.
  • Assesses student performance, provides constructive feedback, and assists in skill remediation as necessary.
  • Ensures that all activities comply with hospital and university guidelines, supporting both learning objectives and patient safety.
  • Performs other duties as assigned.
Qualifications & Experience
  • Bachelor’s degree in nursing (A master’s degree in nursing is preferred).
  • 3 to 5 years’ experience in any following fields is necessary (Adult Health Nursing (Medical and Surgical Nursing), Critical Care Nursing and Maternity and Newborn Nursing Care)
  • Experience in nursing education and clinical instruction, with a commitment to fostering a supportive learning environment for students.
Knowledge & Skills
  • In-depth knowledge of clinical nursing practices across multiple nursing specialized settings
  • Strong understanding of hospital protocols, patient safety measures, and adult education principles.
  • Ability to provide effective clinical supervision and adapt teaching methods to meet diverse student needs.
  • Strong organizational and interpersonal skills to effectively manage student schedules and collaborate with healthcare staff.
  • Strong organizational skills to manage schedules, and data effectively using MS Office skills (MS Word, Excel).
  • Ability to utilize Audio-Visual equipment, proficiency in learning management platforms, and familiarity with student database systems.
Working Conditions
  • Work is primarily performed in a hospital and community health setting, involving close interaction with patients and healthcare staff.
  • Physical effort required for moving between hospital departments.
  • Regular exposure to hospital and community health environment conditions, with adherence to all safety protocols.
Supervision
Reports to: Head of Department
Subordinates: N/ASeniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionHuman Resources
  • IndustriesHigher Education

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MEDICAL ASSISTANT

Dubai, Dubai KILONEWTONS

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Job Description

Position: Senior Medical Assistant
Company: KILONEWTONS
Location: Dubai, UAE
Experience: 5+ Years
Job Overview
KILONEWTONS is looking for a compassionate and skilled Medical Assistant to join our Dubai healthcare team. You'll play a vital role in patient care while ensuring smooth clinical operations in our state-of-the-art facility.
Key Responsibilities
Clinical Duties:
  • Perform vital signs measurements & basic medical procedures
  • Assist physicians with examinations & minor surgeries
  • Conduct ECGs, phlebotomy & basic lab tests
  • Maintain sterilization protocols & medical inventory
Patient Care
  • Provide exceptional patient triage & support
  • Educate patients on treatment plans & medications
  • Ensure patient confidentiality & comfort
Administrative Tasks
  • Manage electronic health records (EHR) & medical documentation
  • Schedule appointments & coordinate patient flow
  • Handle insurance verification & billing support
Compliance & Safety
  • Follow DHA (Dubai Health Authority) regulations
  • Maintain infection control standards
  • Implement clinic safety protocols
️ Required Skills & Qualifications
Technical Expertise:
  • 5+ years experience in clinical medical assistance
  • Proficiency with EHR systems (Cerner, Epic, or similar)
  • Knowledge of medical terminology & coding (ICD-10)
Certifications
  • Valid DHA license or eligibility
  • Certification in Basic Life Support (BLS)
  • Diploma in Medical Assistance or related field
Essential Skills
  • Fluency in English (Arabic a strong plus)
  • Excellent communication & bedside manner
  • Strong organizational & multitasking abilities
Why Join KILONEWTONS?
Attractive tax-free salary + benefits
Modern healthcare facility in Dubai
Professional development opportunities
Health insurance coverage
Multicultural work environment
Submit Your
How to Apply:
  • Updated CV
  • Cover letter outlining your patient care philosophy
Email:
Subject: "Medical Assistant Application – (Your Name)"
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Hospital Medical Assistant

Sharjah, Sharjah Freelancerprox

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Job Description

Freelancer Prox is the first platform to provide a fully cost-free experience for both recruiters and job seekers. By creating a professional profile, candidates can enhance their global visibility and significantly increase their chances of being hired quickly for both remote and on-site positions. We encourage professionals to establish their profiles today to maximize opportunities for immediate and worldwide employment.

Position Overview :

We are seeking a skilled and compassionate Hospital Medical Assistant to join our team. In this role, you will work closely with our medical staff to provide support and assistance in delivering exceptional patient care. The ideal candidate will have a strong background in healthcare and a passion for helping others.

Key Responsibilities :

  • Assist medical staff with patient examinations and procedures
  • Take and record patient vital signs and medical history
  • Prepare and maintain examination rooms and medical equipment
  • Administer medications as directed by medical staff
  • Perform basic laboratory tests and collect specimens
  • Schedule appointments and manage patient records
  • Provide patient education and support
  • Ensure compliance with all medical and safety protocols
  • Maintain patient confidentiality at all times
  • Collaborate with other healthcare professionals to ensure seamless patient care

Qualifications :

  • High school diploma or equivalent
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred
  • Minimum of 2 years experience in a healthcare setting
  • Knowledge of medical terminology and procedures
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficient in computer skills and electronic medical records
  • Must be able to work flexible hours, including evenings and weekends if needed
  • Fluency in Arabic and English is preferred

Benefits :

  • Health insurance
  • Paid time off
  • Training and development opportunities
  • Collaborative and supportive work environment
  • Opportunities for career growth and advancement

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About the latest Medical office Jobs in United Arab Emirates !

Medical Administrative Assistant

Dubai, Dubai GluCare

Posted today

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Job Description

Description

Location: Remote (Open to candidates based outside the UAE)

About GluCare:

GluCare is a leading healthcare clinic that specializes in comprehensive diabetes care. Our mission is to improve the lives of people living with diabetes through innovative technology and compassionate care. We leverage the latest advancements in wearables IoT devices machine learning and artificial intelligence to empower our clinicians and provide personalized data-driven coaching to our patients.

Job Overview:

The Medical Administrative Assistant at GluCare Integrated Diabetes Center will provide essential administrative and clerical support to ensure the smooth and efficient operation of the clinic. The role involves managing patient interactions coordinating appointments maintaining medical records and supporting the healthcare team in delivering exceptional patient-centered care. Additionally the role includes assisting the Research Department with data collection and ensuring timely resolution of medical enquiries.

Key Responsibilities:

Patient Coordination and Communication:
  • Schedule confirm and manage patient appointments efficiently including follow-ups and rescheduling.
  • Address patient inquiries in person via phone or email providing accurate and timely information.
  • Ensure all medical enquiries are resolved within 4 hours maintaining a high standard of patient care.
Medical Records Management:
  • Maintain and update patient records in compliance with clinic policies and data protection regulations.
  • Ensure accurate documentation and secure handling of sensitive patient information.
  • Coordinate the retrieval and delivery of medical reports lab results and imaging studies for the healthcare team.
  • Review all notes for missing documentation and promptly send them to the respective physicians for completion.
  • Proactively create and maintain a tracker to monitor the frequency of incomplete documentation requests enabling the identification of patterns and opportunities for improvement.
Administrative Support:
  • Assist physicians and healthcare staff with administrative tasks including preparation of documents and reports.
  • Manage clinic correspondence including emails memos and mail distribution.
  • Ensure the availability and proper functioning of office supplies and equipment.
Operational Support:
  • Monitor the clinics daily schedule and ensure effective time management for appointments.
  • Coordinate with other departments such as laboratory pharmacy and imaging to streamline patient services.
  • Assist in organizing staff meetings training sessions and other clinic events.
Quality Assurance and Compliance:
  • Adhere to all clinic policies protocols and UAE healthcare regulations.
  • Support quality improvement initiatives aimed at enhancing patient satisfaction and operational efficiency.
Research and Data Collection:
  • Assist in data collection for the Research Department ensuring accurate and timely gathering of relevant information to support ongoing studies and projects.
  • Collaborate with the research team to maintain organized and efficient data documentation.
Infection Control and Compliance:
  • Understand follow and support all hospital infection control guidelines and protocols.

Requirements

Education and Certification:

  • Diploma or degree in healthcare administration medical assisting or a related field.
  • Certification in medical administration is an advantage.

Experience:

  • Minimum 2 years of experience in a similar role preferably in a healthcare setting.
  • Familiarity with medical terminology and clinic workflows.

Technical Skills:

  • Familiarity in using healthcare management systems such as EMR/EHR software.
  • Strong computer skills including MS Office Suite (Word Excel Outlook).

Soft Skills:

  • Excellent communication and interpersonal skills to interact effectively with patients and staff.
  • Strong organizational abilities with keen attention to detail.
  • Ability to multitask and remain calm under pressure in a fast-paced environment.

Key Performance Indicators (KPIs):

  • Patient satisfaction scores related to administrative services.
  • Accuracy and timeliness of appointment scheduling and medical record updates.
  • Compliance with clinic policies and healthcare regulations.
  • Effective coordination with healthcare staff and other departments.
  • Resolution of medical enquiries within 4 hours.
  • Frequency and resolution rate of incomplete documentation requests.
  • Efficiency and accuracy in data collection for the Research Department.

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Medical Administrative Assistant

New
Dubai, Dubai GluCare

Posted today

Job Viewed

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Job Description


Location: Remote (Open to candidates based outside the UAE)

About GluCare:

GluCare is a leading healthcare clinic that specializes in comprehensive diabetes care. Our mission is to improve the lives of people living with diabetes through innovative technology and compassionate care. We leverage the latest advancements in wearables IoT devices machine learning and artificial intelligence to empower our clinicians and provide personalized data-driven coaching to our patients.

Job Overview:

The Medical Administrative Assistant at GluCare Integrated Diabetes Center will provide essential administrative and clerical support to ensure the smooth and efficient operation of the clinic. The role involves managing patient interactions coordinating appointments maintaining medical records and supporting the healthcare team in delivering exceptional patient-centered care. Additionally the role includes assisting the Research Department with data collection and ensuring timely resolution of medical enquiries.

Key Responsibilities:

Patient Coordination and Communication:
  • Schedule confirm and manage patient appointments efficiently including follow-ups and rescheduling.
  • Address patient inquiries in person via phone or email providing accurate and timely information.
  • Ensure all medical enquiries are resolved within 4 hours maintaining a high standard of patient care.
Medical Records Management:
  • Maintain and update patient records in compliance with clinic policies and data protection regulations.
  • Ensure accurate documentation and secure handling of sensitive patient information.
  • Coordinate the retrieval and delivery of medical reports lab results and imaging studies for the healthcare team.
  • Review all notes for missing documentation and promptly send them to the respective physicians for completion.
  • Proactively create and maintain a tracker to monitor the frequency of incomplete documentation requests enabling the identification of patterns and opportunities for improvement.
Administrative Support:
  • Assist physicians and healthcare staff with administrative tasks including preparation of documents and reports.
  • Manage clinic correspondence including emails memos and mail distribution.
  • Ensure the availability and proper functioning of office supplies and equipment.
Operational Support:
  • Monitor the clinics daily schedule and ensure effective time management for appointments.
  • Coordinate with other departments such as laboratory pharmacy and imaging to streamline patient services.
  • Assist in organizing staff meetings training sessions and other clinic events.
Quality Assurance and Compliance:
  • Adhere to all clinic policies protocols and UAE healthcare regulations.
  • Support quality improvement initiatives aimed at enhancing patient satisfaction and operational efficiency.
Research and Data Collection:
  • Assist in data collection for the Research Department ensuring accurate and timely gathering of relevant information to support ongoing studies and projects.
  • Collaborate with the research team to maintain organized and efficient data documentation.
Infection Control and Compliance:
  • Understand follow and support all hospital infection control guidelines and protocols.
Requirements

Education and Certification:

  • Diploma or degree in healthcare administration medical assisting or a related field.
  • Certification in medical administration is an advantage.

Experience:

  • Minimum 2 years of experience in a similar role preferably in a healthcare setting.
  • Familiarity with medical terminology and clinic workflows.

Technical Skills:

  • Familiarity in using healthcare management systems such as EMR/EHR software.
  • Strong computer skills including MS Office Suite (Word Excel Outlook).

Soft Skills:

  • Excellent communication and interpersonal skills to interact effectively with patients and staff.
  • Strong organizational abilities with keen attention to detail.
  • Ability to multitask and remain calm under pressure in a fast-paced environment.

Key Performance Indicators (KPIs):

  • Patient satisfaction scores related to administrative services.
  • Accuracy and timeliness of appointment scheduling and medical record updates.
  • Compliance with clinic policies and healthcare regulations.
  • Effective coordination with healthcare staff and other departments.
  • Resolution of medical enquiries within 4 hours.
  • Frequency and resolution rate of incomplete documentation requests.
  • Efficiency and accuracy in data collection for the Research Department.
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Medical Administrative Assistant - Remote

Dubai, Dubai GluCare

Posted today

Job Viewed

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Job Description

Location : Remote (Open to candidates based outside the UAE)

About GluCare :

GluCare is a leading healthcare clinic that specializes in comprehensive diabetes care. Our mission is to improve the lives of people living with diabetes through innovative technology and compassionate care. We leverage the latest advancements in wearables, IoT devices, machine learning, and artificial intelligence to empower our clinicians and provide personalized, data-driven coaching to our patients.

Job Overview :

The Medical Administrative Assistant at GluCare Integrated Diabetes Center will provide essential administrative and clerical support to ensure the smooth and efficient operation of the clinic. The role involves managing patient interactions, coordinating appointments, maintaining medical records, and supporting the healthcare team in delivering exceptional patient-centered care. Additionally, the role includes assisting the Research Department with data collection and ensuring timely resolution of medical enquiries.

Key Responsibilities :

Patient Coordination and Communication :

  • Schedule, confirm, and manage patient appointments efficiently, including follow-ups and rescheduling.
  • Address patient inquiries in person, via phone, or email, providing accurate and timely information.
  • Ensure all medical enquiries are resolved within 4 hours, maintaining a high standard of patient care.

Medical Records Management :

  • Maintain and update patient records in compliance with clinic policies and data protection regulations.
  • Ensure accurate documentation and secure handling of sensitive patient information.
  • Coordinate the retrieval and delivery of medical reports, lab results, and imaging studies for the healthcare team.
  • Review all notes for missing documentation and promptly send them to the respective physicians for completion.
  • Proactively create and maintain a tracker to monitor the frequency of incomplete documentation requests, enabling the identification of patterns and opportunities for improvement.
  • Administrative Support :

  • Assist physicians and healthcare staff with administrative tasks, including preparation of documents and reports.
  • Manage clinic correspondence, including emails, memos, and mail distribution.
  • Ensure the availability and proper functioning of office supplies and equipment.
  • Operational Support :

  • Monitor the clinic’s daily schedule and ensure effective time management for appointments.
  • Coordinate with other departments, such as laboratory, pharmacy, and imaging, to streamline patient services.
  • Assist in organizing staff meetings, training sessions, and other clinic events.
  • Quality Assurance and Compliance :

  • Adhere to all clinic policies, protocols, and UAE healthcare regulations.
  • Support quality improvement initiatives aimed at enhancing patient satisfaction and operational efficiency.
  • Research and Data Collection :

  • Assist in data collection for the Research Department, ensuring accurate and timely gathering of relevant information to support ongoing studies and projects.
  • Collaborate with the research team to maintain organized and efficient data documentation.
  • Infection Control and Compliance :

  • Understand, follow, and support all hospital infection control guidelines and protocols.
  • Requirements

    Education and Certification :

  • Diploma or degree in healthcare administration, medical assisting, or a related field.
  • Certification in medical administration is an advantage.
  • Experience :

  • Minimum 2 years of experience in a similar role, preferably in a healthcare setting.
  • Familiarity with medical terminology and clinic workflows.
  • Technical Skills :

  • Familiarity in using healthcare management systems, such as EMR / EHR software.
  • Strong computer skills, including MS Office Suite (Word, Excel, Outlook).
  • Soft Skills :

  • Excellent communication and interpersonal skills to interact effectively with patients and staff.
  • Strong organizational abilities with keen attention to detail.
  • Ability to multitask and remain calm under pressure in a fast-paced environment.
  • Key Performance Indicators (KPIs) :

  • Patient satisfaction scores related to administrative services.
  • Accuracy and timeliness of appointment scheduling and medical record updates.
  • Compliance with clinic policies and healthcare regulations.
  • Effective coordination with healthcare staff and other departments.
  • Resolution of medical enquiries within 4 hours.
  • Frequency and resolution rate of incomplete documentation requests.
  • Efficiency and accuracy in data collection for the Research Department.
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