151 Mediclinic City Hospital jobs in Dubai

About the Role

This is a challenging and rewarding opportunity to join our team as a Medical Operations Coordinator. In this role, you will play a key part in ensuring the smooth operation of our medical services.

• You will manage and develop a team of administrative staff to provide efficient, responsive, and customer-oriented services to internal clients.
• Establish and prioritize department policies, processes, and procedures with clear accountabilities.
• Schedule daily operations of the admin team, monitoring performance and providing feedback and coaching where necessary.
• Act as a first escalation point for policy issues, making decisions within established frameworks.
• Resolve operational issues, identifying root causes and implementing solutions.
• Analyze data to identify areas for improvement and implement process changes to optimize clinic utilization.
• Ensure excellent customer service among front-line admin staff through training and development programs.

Requirements

To be successful in this role, you will need:

• Experience managing mid-sized teams (10+ members).
• Proven coaching and motivational skills.
• Advanced Microsoft Office skills, including Excel and Power BI, with ability to analyze and interpret data.
• Ability to produce comprehensive reports.

What We Offer

We offer a competitive tax-free salary, travel benefits, discounts on flights and hotels worldwide, and the chance to live and work in Dubai.

Why Choose Us

We are committed to employee growth and development. If you're seeking a challenging and rewarding opportunity, apply today.

Job Title: Nurse Care Coordinator Available Immediately

Job Description:

We are seeking a skilled General Registered Nurse to provide high-quality patient care in the UAE healthcare system. The ideal candidate will have a valid DHA license and experience in nursing, with strong clinical assessment and decision-making skills.

Key Responsibilities:

• Deliver comprehensive nursing care, including assessments, medication administration, and patient education.
• Monitor patient conditions, record vital signs, and report any changes to the healthcare team.
• Implement individualized care plans in collaboration with physicians and other healthcare professionals.
• Educate patients and their families about health management, treatments, and preventive care.
• Maintain accurate and timely documentation in accordance with healthcare regulations.
• Assist in coordinating patient care activities and managing discharge processes.
• Adhere to safety and infection control protocols to protect patients and staff.
• Participate in ongoing education and professional development opportunities.

Requirements:

• Valid DHA license as a Registered Nurse.
• Bachelor's degree in Nursing or equivalent qualification.
• Experience working in the healthcare sector within the UAE preferred.
• Strong communication and interpersonal abilities.
• Ability to work effectively both independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Willingness to work flexible hours, including weekends and holidays if necessary.
• Current BLS (Basic Life Support) certification.

Benefits:

As a valued member of our healthcare team, you will have opportunities for growth and development, as well as a competitive salary and benefits package.

Others:

Our organization is committed to providing a safe and supportive work environment, where employees can thrive and make a positive impact on the lives of others.

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always 'Fly Better.' Join us as an Admin Officer to deliver top-tier medical services supporting our employees' health and well-being. Experience a fast-paced, multicultural environment where your medical expertise will impact our operations and contribute to our shared success globally.

As an Admin Officer, you will manage and develop a team of Administrative Staff to provide efficient, responsive, and customer-oriented services to internal clients.

In This Role, You Will

• Establish and prioritize department policies, processes, and procedures with clear accountabilities.
• Ensure delivery of department and corporate requirements in coordination with related functions (e.g., Scheduling).
• Supervise daily operations of the admin team, managing performance, providing feedback, and coaching.
• Act as a first escalation point for policy issues, making decisions within established frameworks.
• Resolve operational issues, identify root causes, and implement solutions.
• Identify and implement improved working methods and practices.
• Ensure excellent customer service among front-line admin staff, supporting ongoing staff development through training.
• Monitor diary management to optimize clinic utilization and ensure adherence to policies.
• Maintain communication with the Clark Contract Centre and address gaps.
• Manage complaints via the complaints and incident management system.

Qualifications

• Experience managing mid-sized customer-focused teams (10+ members).
• Proven coaching and motivational skills.
• Advanced Microsoft Office skills, including Excel and Power BI, with ability to analyze and interpret data.
• Ability to produce comprehensive reports.

At Emirates Group, we are committed to employee growth and development. If you're seeking a challenging and rewarding opportunity, apply today and join our team!

Salary & Benefits

Enjoy an attractive tax-free salary, travel benefits, discounts on flights and hotels worldwide, and the chance to live and work in Dubai. For more information about Dubai living, visit the Dubai Lifestyle section on our careers website:

We are seeking a highly skilled and compassionate Nurse to join our team in Dubai. As a Nurse, you will be responsible for delivering high-quality patient care while ensuring their safety, comfort, and well-being.

The ideal candidate will have a strong background in nursing, excellent communication skills, and the ability to work effectively in a fast-paced environment.

The successful candidate will have a valid nursing license in the country of origin and preferably a master's degree in Nursing or a related field.

Minimum 3 years of relevant experience in a clinical setting is required. Ability to communicate effectively with patients, families, colleagues, and other healthcare professionals is essential.

• Bachelor's degree in Nursing or a related field; master's degree preferred
• Valid nursing license in the country of origin is required; valid nursing license in Dubai is desirable
• Minimum 3 years of relevant experience in a clinical setting
• Ability to communicate effectively with patients, families, colleagues, and other healthcare professionals

• Competitive salary package
• Comprehensive benefits package
• Opportunity to work in a multicultural environment
• Opportunity to gain international experience
• Flexible working hours

If you are a motivated and dedicated individual looking for a rewarding career opportunity in Dubai, we encourage you to apply.

We are seeking a dedicated and compassionate Registered Nurse to deliver high-quality patient care in a dynamic healthcare environment.

Key Responsibilities:

• Patient Care: Provide direct patient care, including assessment, planning, implementation, and evaluation of nursing care plans, with a focus on delivering exceptional patient outcomes.
• Medication Administration: Administer medications and treatments in accordance with physician orders and established protocols, ensuring the safe delivery of care.
• Monitoring: Continuously monitor and assess patient conditions, vital signs, and response to treatment, recognizing and promptly reporting any changes or concerns.
• Documentation: Maintain accurate and complete patient records, including medical histories, progress notes, and treatment plans, adhering to relevant regulations and standards.
• Collaboration: Collaborate with physicians, other healthcare professionals, and support staff to ensure coordinated and comprehensive patient care, promoting a culture of teamwork and open communication.
• Education: Educate patients and their families about their conditions, treatment plans, and preventive care strategies, empowering them to make informed decisions about their health.
• Advocacy: Serve as an advocate for patients, ensuring their rights, dignity, and safety are upheld, and providing emotional support during challenging times.
• Infection Control: Adhere to infection control protocols and maintain a clean and safe patient care environment, minimizing the risk of harm to patients and staff.
• Emergency Response: Respond effectively to medical emergencies, including providing CPR and other life-saving measures, prioritizing the well-being and safety of patients.

Required Skills and Qualifications:

• Valid 2 years of Registered Nurse (RN) license in Australia, New Zealand, the UK, Ireland, America, Canada, Hong Kong, and Singapore, or a minimum 2 years of registered nurse experience in a JCI Accredited, ACHSI Accredited, or Accreditation Canada Accredited facility from the Philippines, UAE, Qatar, Oman, or Saudi Arabia.
• Strong clinical skills and knowledge of current nursing practices, with a commitment to ongoing professional development.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a fast-paced healthcare setting.
• Compassion and empathy for patients and their families, with a focus on delivering personalized care and support.
• Attention to detail and strong critical thinking skills, with the ability to analyze complex information and make informed decisions.

The primary responsibility of this role is to deliver high-quality patient care, ensuring a safe and supportive environment for individuals in need of medical attention.

• Provide direct patient care, including administering medications, monitoring vital signs, and recording patient data.
• Maintain accurate and up-to-date patient records, adhering to established protocols and guidelines.

1. A valid DHA license or eligibility letter is mandatory for this position.
2. This role is specifically open to female candidates under the age of 30.

As a valued member of our team, you will have access to ongoing training and professional development opportunities, enabling you to enhance your skills and advance your career.

Key Role Summary:

Job Purpose:

• To provide patient-centric and evidence-based nursing care that adheres to ethical and professional standards set by regulatory bodies.

Main Responsibilities:

• Patient care delivery in collaboration with a multi-disciplinary team according to clinical guidelines and legislation.
• Risk identification, prevention, and management to ensure patient safety in line with clinical risk policies.
• Creating a positive patient experience by maintaining a conducive environment as guided by healthcare leadership.
• Developing and contributing to a learning culture that fosters employee competence through active supervision, mentoring, and coaching of learners and staff.

Essential Qualifications:

• A Bachelor's Degree in Nursing is essential for this role.

Required Skills:

• Proficiency in Arabic language is necessary for effective communication.
• Comprehensive knowledge of patient safety protocols is required.
• Computer literacy and proficiency in MS Office applications are necessary for efficient work processes.
• Excellent verbal and written communication skills in English are essential for collaboration and documentation.

This position contributes to Mediclinic Middle East's Emiratization Program. We encourage applicants from diverse backgrounds to apply and become part of our team.

• Communicate effectively with internal and external customers and departments, including but not limited to staff dependants, flight operations, cabin crew service centre, human resources, finance, General Civil Aviation Authority, GCAA and Dubai Health Authority DHA.
• Delivering excellent customer service and ensuring adherence to the confidentiality policy at all times by the entire team.
• Coach staff on the job by using professional knowledge to ensure consistently high standards is maintained.
• Ensure data entry is accurate and timely and meets regulatory requirements.This will include but is not limited to internal reports relating to clinic activity results and recall letters and reporting in line with DHA/GCAA requirements.
• Manage front line and over the phone complaints whilst investigating and responding to complaints and queries as directed by Line Manager.
• Proactively identify opportunities for improvement within the clinics systems and processes.
• Liaise with IT and Business Analyst for maintenance enhancements and developments of EGMS systems ensuring problem free system functions as required.
• Manage the appointments booking system ensuring appointment slots are released in a timely manner and are utilised effectively.
• Liaise with and coordinate with Dubai Health Authority on behalf of the clinic related to licensing of the clinic and health professionals and education events.
• Act as the point of contact for all DHA queries and ensure the clinic meets licensing requirements.
  

• 12 Years schooling or equivalent with 3 years of experience in Medical Administration
• Fluent in English written and verbal communication
• Computer literate MS Office packages (Word, Excel, Outlook and PowerPoint)
• Previous experience of managing a team
• Previous experience and knowledge of medical and / or dental is an advantage
• Customer service experience essential
  

We are seeking a dedicated professional to provide exceptional patient care and service as a Customer Service Representative.

This role involves handling customer inquiries, resolving issues, and ensuring timely and accurate responses. Key responsibilities include:

1. Providing excellent communication, problem-solving, and phone etiquette skills
2. Demonstrating commitment to customer satisfaction
3. Handling complaints and sharing information with other departments as needed
4. Maintaining knowledge of systems and processes
5. Communicating with customers via email and phone calls
6. Preparing documentation and reports on customer correspondence
7. Performing other reasonable tasks to support the smooth operation of our organization

We are looking for a professional who can maintain a high standard of patient care and services while working in a dynamic environment.