What Jobs are available for Member Services in the United Arab Emirates?

A leading marketing agency in Dubai is seeking an Account Executive to support brand and marketing communication projects. The role involves assisting with client communication, project documentation, and account management tasks. Candidates should be native Arabic speakers, fluent in both Arabic and English, with 1-2 years of experience in related fields. This position offers a great opportunity for growth in a fast-paced, client-facing environment. #J-18808-Ljbffr

**Job Description Summary**
The Field Engineer will be responsible for onsite installation of Variable Speed Drive systems and Rotatin Machines equipment and ongoing preventive maintenance, repair and calibration after installation. You will provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites.
**Job Description**
**_What You'll Do_**
+ Respond to requests for emergency repairs and services to troublesome equipment
+ Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
+ Maintain knowledge of applicable product line warranties, and accomplish effective warranty administration
+ Plan, prepare and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization
+ Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
+ Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary
+ Provide leadership and technical direction to skilled labor performing work on customer sites
+ Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
+ Have the knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
+ Prepare timely and accurate technical reports for customer records and a reference for future outages
*** **_What you'll bring_**
+ Bachelor's degree in electrical engineering, electronics or mechatronics
+ Significant field experience in Electrical Motors, Variable speed drive, Inverters, Electrical Generator and Turbine Starter
**_How to standout_**
+ Ability and willingness to travel approximately 80% of the time, as required
+ Ability and willingness to possess and maintain a valid driver's license
+ Ability and willingness to work remotely; as required
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Overview**
**Maintenance Services Representative Lead - Auckland, New Zealand**
**Responsibilities**
**Panasonic Avionics Corporation (PAC)** is headquartered in California, with offices and regional centers in Dubai, Hong Kong, Singapore, Japan, Europe and UK; system production facilities in Osaka; as well as field service, maintenance and sales facilities worldwide.
**MAINTENANCE SERVICES REPRESENTATIVE LEAD - PERMANENT FULL-TIME**
**(AUCKLAND AIRPORT, NEW ZEALAND)**
Currently we have an opportunity for a qualified Maintenance Services Representative Lead (permanent full-time) to be based in our Auckland office. This is a rotating shiftwork position (including weekends), with average work hours of 40 hours per week, averaged over a year.
**The role:**
Supervises line station personnel and operations as assigned at the Line Stations. Line station operations are the performance of aircraft level maintenance & logistics but may include other duties as assigned.
Carry out all line maintenance activities and systems troubleshooting using basic computer and electronic theories as well as test equipment in accordance with regulations, policies and approved procedures.
Remove and replace components and equipment in accordance with regulations, policies and procedures.
Complete all administrative duties associated with maintenance actions performed.
Line Maintenance responsibilities may vary by location subject to contractual obligations.
**Aircraft Maintenance and Support:**
+ Lead team, perform and certify line maintenance, including IFE, in an efficient and effective manner during transit checks in accordance with contractual obligations or Panasonic Line Maintenance Procedures (LMP) and report the findings in an efficient and effective manner.
+ Maintenance tasks include component replacement, adjustments, inspections, functional tests and certification but are not limited to:
+ Troubleshoot aircraft systems to identify necessary repairs to restore full functionality, which may require the removal and replacement of defective line replaceable units (LRU)
+ Remove and replace LRUs in accordance with all approved applicable reference documentation.
+ Perform Cabin Sweep's in accordance with contractual obligations or Panasonic LMP's (Line Maintenance Procedures) and report findings.
+ Perform Built-in Test (BIT) and manual testing.
+ Assist with Software and Media Loading.
+ Clean components and equipment racks in accordance with contractual obligations.
+ Complete aircraft documentation in accordance with regulatory and contractual obligations.
+ Perform defect rectification on airframe, engine and systems in accordance with contractual obligations.
+ Ensure timely escalation and coordination with the Supervisor or Manager of any problem occurring in the assigned aircraft area.
+ Perform other reasonable related duties as assigned by Supervisor or Management
+ May be required to work on other aircraft equipment as trained and authorised.
+ Communicate and interface with the customer.
+ Certify for all work completed under a company issued or airline issued authority in accordance with governing regulations.
+ Coordinate between customer and Panasonic Avionics Corporation (PAC) divisions to monitor system performance against contractual level.
+ Actively promote the PAC Safety Management System (SMS) culture.
+ Perform and maintain high quality standards to ensure Panasonic and Airline Quality Assurance (QA) processes are followed.
**Administrative/Documentation:**
+ Accurate completion of Panasonic and airline required maintenance documentation, including electronic data entry and/or paper based systems within a timely manner to meet QA standards.
+ Lead station operations, optimising resources utilisation and expense.
+ Produce the shift roster to meet contractual obligations and operational requirements.
+ Ensures staff comply with PAC and customer procedures.
+ Ensure resources, including tools and test equipment, are available to maintain customer contractual obligations and compliance with regulatory requirements.
+ Execute and monitor inventory, cycle counting, packaging and shipping of inventory.
+ Maintain high standards of health and safety, housekeeping and tool care.
+ Perform other reasonable related duties as assigned by immediate Supervisor or Management.
**Knowledge / Skill Requirements:**
+ Ability to work in a team environment.
+ Ability to understand wiring diagrams and other technical documentation
+ Ability to follow standard practices and procedures in analysing situations and data from which answers can be obtained to rectify defects and restore system functionality.
+ Essential Aircraft maintenance experience includes but is not limited to:
+ Ability to determine if a LRU requires replacement.
+ Ability to determine if a unit is bad from stock or requires further troubleshooting.
+ Ability to use basic troubleshooting equipment and associated techniques.
+ Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
+ Ability to carry out airframe and engine visual check.
+ Ability to carry out defect rectification.
+ Ability to carry out aircraft push back
+ Excellent communication skills.
+ Ability to supervise and coach subordinates
+ Exhibit supervisory skill and ability to lead staff and coordinate shift activity
+ Ability to work in a high-stress, high-pressure environment.
+ Proficient in Word, Excel, Outlook (MS products).
+ Basic knowledge of Linux command line use.
+ Provide and receive appropriate instructions
+ Use professional concepts while applying company policies and procedures to resolve a variety of issues.
+ Excellent English language knowledge
**Education/Experience Requirements:**
+ Hold appropriate valid aircraft license / Authority required to certify customers different aircraft types/systems at assigned location
+ Minimum 5 years Aircraft maintenance experience including 3 years of exercising certification privilege.
+ IFE or related aircraft type experience is an advantage
+ 12 months experience on Panasonic IFEC or relevant aircraft systems.
+ Secondary/Technical School degree.
**Other Requirements:**
+ Must have the legal right to work in assigned country through nationality, visa or work permits.
+ Ability to pass extensive security and background checks.
+ May require both international and domestic travel, up to 25% of time, to other line station locations to provide relief from time to time as required.
+ Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
+ Ability to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
+ Manual dexterity and the ability to grasp and work with tool, parts and equipment.
+ Ability to:
+ Climb and work from ladder or platform and,
+ Sitting, standing, bending or twisting for extended periods and
+ To lift up to 50 pounds and
+ Operate under extreme weather conditions and in confined spaces for extended periods and
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.
At **Panasonic Avionics New Zealand** we realise the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program.
_Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. Thank you for your interest in the position._
REQ-

JAM Event Services Careers

Alright, here’s the scoop on JAM Event Services – or JAM Safety, if you wanna get fancy. These guys kicked things off in the UK back in 2014, but now they’re totally rooted in Dubai (since 2017), plus they’ve got extra bases in Riyadh and Saudi since 2021. They’re not just some random crew; they’re the real deal when it comes to event safety, crowd wrangling, recruitment, and training – basically, if there’s a big event anywhere in the Gulf, there’s a decent chance JAM’s fingerprints are all over it.

They work with everyone

Governments, massive venues, global festivals, production companies, you name it. If it’s got crowds and needs to run smoothly (or, you know, not turn into chaos), JAM’s probably involved.

If you’re into engineering safety

Crowd control, event staffing, or HSE training, JAM isn’t just another line on your CV. These folks offer the whole package – real-world operations, regulatory know-how, and hands-on event systems training, all wrapped up in some of the region’s biggest and wildest events.

Now, for the main event: the jobs! Here’s what’s up for grabs right now:

1) Executive Recruiters
2) Event Safety Officer (1-2 years under your belt)
3) Event Safety Advisor (been around 3-5 years?)
4) Senior Event Safety Advisor (5-7 years experience, so you’ve seen some stuff)
5) Event Safety Consultant (7+ years – basically a safety sage)
6) Crowd Manager (3-5 years – you know how to move people without losing your mind)
7) Senior Crowd Manager (5-7 years – you’ve moved some serious crowds)
8) Crowd Management Consultant (7+ years in the trenches)
9) Security Consultant (7+ years – not your first rodeo)
10) Medical Consultant (7+ years – you keep things safe *and* healthy)
11) Traffic & Logistics Consultant (7+ years – you can untangle any mess)
12) Event Controllers (7+ years – you run the show)
13) Event Control Loggers (3+ years – you keep track of everything)
14) Food Safety Consultants (7+ years – because nobody wants a festival bellyache)
15) QA/QC Manager (5+ years – quality is your middle name)

So

If you’ve got the chops and wanna work on some truly epic events, JAM’s looking for you. Just don’t expect it to be boring.

#J-18808-Ljbffr

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Marriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

At Trane Technologies we Challenge Possible. Our brands - including Trane® ( and Thermo King® ( - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what's possible for a sustainable world.
**Job Summary:**
Trane in Abu Dhabi is hiring for an Senior Sales Engineer/Account Manager in Service to join our team. In this role, you will be responsible for developing long-term customer relationships with end users, Facilities Management Companies, building owners to maximize business development and customer retention. You will provide knowledge and consultation in the form of developing HVAC system services & after market related solutions for customer problems, including financial and performance-based consideration. Your focus will be to generate enquiries, close orders for Maintenance Contracts, Repairs, Retrofits and Proactive Offerings for HVAC Systems.
**Responsibilities:**
+ Determine needs, develop and execute an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership.
+ Proactively identify, respond to and win one-time repair, retrofit and annual maintenance contracts of air cooled chillers, water cooled chillers, cooling towers, air handling units and fan coil units etc.
+ Responsible for implementing sales strategy with key accounts to drive sales growth and maximize profitability by liaising with building owners, contractors, facility management companies and end users, thereby ensuring consistent aftermarkets business in line with the assigned yearly plan.
+ Create and maintain active cross-functional working associations with commercial systems sales teams, operations, legal and financial organizations to optimize prospective aftermarket business opportunities
+ Assist customers in answering technical questions on HVAC systems, Trane products, and system application alternatives, controls, installation, operation, maintenance, and problem resolution.
+ Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.
**Qualifications**
+ Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university is mandatory
+ Minimum 5 years of Sales experience/Account Management in Mechanical, Electrical or HVAC and control systems.
+ Fluent Arabic and English
+ Valid UAE driver's license
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what's possible for a sustainable world.
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Role Responsibilities:**
+ Be a contributing member of the EUC Team providing support to End Users in a Client Environment
+ Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same.
+ Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework for End User Support ( Laptop / Desktop / VDI )
+ Involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required.
+ Learn new and emerging technologies as needed, guided by business requirements.
**Requirements and Preferences:**
+ Experience in End User Computing / IT Support needed
+ Good understanding of Desktop / Laptop Hardware and understanding of Imaging and OS Reinstall process
+ Good troubleshooting skills in Windows, Office, COTS & End User Hardware Support
+ Basic understanding of ITL Framework and experience in using ITSM Tools like Service Now, Remedy etc.
+ Good Communication Skills (Written & Spoken) in English
+ Ability to physically perform general office requirements like moving systems, monitors or other IT related equipment and boxes
+ Willingness to work on rotational shifts
+ Experience on Network / Data Centre related Smart Hands activities will be an added advantage
+ Travel including overnight domestic may be required
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Location

Singapore, United Arab Emirates

Employment Type

Full time

Location Type

Remote

Department

Finance & Accounting

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work The team

At Kraken, our banking and treasury operations are the backbone of how we move money, serve clients, and drive global growth. We’re looking for Finance, Accounts Services to help manage and scale the systems and processes that power our financial infrastructure worldwide.

In this role, you’ll own the full lifecycle of global bank account administration supporting hundred accounts (and growing) across all products, services, and new geographic expansions. You’ll also help manage relationships with our banking partners, payment providers, counterparties, and vendors, ensuring that everything runs seamlessly as Kraken continues to expand into new markets and offerings, including through M&A integrations.

You’ll work closely with Finance, Engineering, and Risk teams to strengthen our controls, support SOX audit readiness, and drive automation across our treasury systems. This position also offers the opportunity to contribute to technology and process improvement projects that enhance efficiency, compliance, and scalability.

This is an ideal opportunity for someone who loves solving operational challenges, enjoys building structure in complexity, and wants to see their work have a measurable impact on how a global crypto company grows.

The opportunity

• Manage global bank account administration, including openings, closures, and maintenance across multiple banking partners.

• Oversee authorized signers and account access, ensuring accurate documentation and compliance with internal controls.

• Build and maintain strong relationships with global payment providers and banking partners to support Kraken’s operations and expansion.

• Maintain clean, consistent data across accounts, gateways, and transaction records, ensuring alignment with treasury systems.

• Support and optimize the Kyriba platform, including user administration, payment profiles, and system troubleshooting.

• Lead or contribute to automation and process improvement projects that increase accuracy, scalability, and efficiency.

• Manage JIRA workflows for banking requests, variance investigations, and treasury documentation.

• Perform variance and reconciliation analyses to ensure accuracy and transparency of global cash data.

• Partner with Finance, Risk, and Operations teams to maintain audit readiness and ensure SOX-compliant processes.

Skills you should HODL

• 1–3+ years of experience in banking administration, treasury operations, or financial systems management, ideally in a highly regulated or technology-driven environment.

• Strong knowledge of treasury workstations (Kyriba experience strongly preferred).

• A proven ability to manage high-volume, data-heavy workflows with accuracy and attention to detail. Familiarity with banking compliance frameworks and SOX audit processes.

• Comfort working with ticketing systems (such as JIRA) and collaborating cross-functionally with Finance, Compliance, and Engineering teams.

• Excellent organizational skills, with the ability to manage multiple priorities in a dynamic environment.

• Fully aligned with the cypherpunk, libertarian values outlined in Kraken’s Tentaclements.

• Based in either Singapore or the UAE, and fluent in English.

Nice to haves

• Experience working in crypto, fintech, or global financial institutions. Exposure to banking APIs, payment systems, or digital asset operations.

• Experience contributing to system implementations or treasury process automation.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you donu2019t fully meet the listed requirements, especially if youu2019re passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Stay in the know

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Candidate Privacy Notice

#J-18808-Ljbffr

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Guest Services Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as:

• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information
• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction
• Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
• Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately
• Responsible for an efficient, clean, safe and hygienic upholding of all front office areas
• Assure compliance and coordination of guests needs, requests and personal preference
• Organise and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards

#J-18808-Ljbffr