323 Monitoring Analyst jobs in the United Arab Emirates

Job Title : Transaction Monitoring Analyst – Backlog Project (Contract)

Engagement Type : Contract / Temporary

Duration : 3–6 months (with possible extension)

Start Date : Immediate or ASAP

Rate : Competitive (based on experience)

About the Role

We are seeking experienced Transaction Monitoring Analysts to join a fast-paced financial crime project for a leading financial institution in Dubai . This is a contract-based role focused on clearing a significant backlog of transaction monitoring alerts in line with internal policies and local regulatory expectations.

The ideal candidate will bring hands-on experience in transaction monitoring, a good understanding of AML typologies, and a high level of accuracy and efficiency under time-sensitive conditions.

Key Responsibilities

• Review and investigate large volumes of transaction monitoring alerts related to potential suspicious activity.
• Identify unusual patterns, behaviors, or red flags using pre-set rules and AML typologies.
• Conduct initial investigations, document rationale, and close false positives or escalate genuine suspicious cases.
• Draft clear and concise alert narratives and escalation summaries as per policy.
• Work within tight SLAs and productivity targets to support backlog clearance objectives.
• Collaborate with team leads, quality assurance teams, and compliance where necessary.
• Ensure full auditability of all work completed and maintain compliance with internal procedures and regulatory standards.

Key Requirements

• 1–3 years' experience in AML transaction monitoring roles, preferably within a financial institution or consultancy.
• Working knowledge of UAE regulatory expectations and international AML frameworks (e.g., FATF, Wolfsberg).
• Familiarity with transaction monitoring systems (e.g., Actimize, SAS AML, FICO, or similar platforms).
• Strong analytical skills and attention to detail in identifying suspicious patterns or potential financial crime.
• Proven ability to manage high alert volumes and meet daily review targets.
• Clear written communication skills, particularly in drafting alert closures and escalation justifications.
• Self-motivated and able to work effectively in a fast-paced, target-driven project environment.

Preferred Qualifications

• Bachelor's degree in Finance, Business, Law, or a related field.
• AML certifications such as CAMS , ICA , or equivalent are desirable.
• Arabic language proficiency is a plus, but not required.

What's on Offer

• Opportunity to contribute to a high-impact financial crime project.
• Work with a leading bank or consultancy operating in the UAE.
• Exposure to regional AML regulatory practices and large-scale alert environments.

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Purpose
As a Condition Monitoring Analyst you will support internal Caterpillar teams and dealer partners by diagnosing machine issues researching technical data and providing clear actionable recommendations to help technicians and fleet managers maintain equipment performance and reliability.

What You Will Do

• Information gathering: Use Caterpillars internal databases and systems to research issues and consolidate relevant findings.
• Technical problem-solving: Investigate machine issues using internal systems and provide recommendations to help fleet managers or technicians resolve problems.
• Documentation & communication: Prepare clear concise and structured reports or recommendations
• Addressing minor coverage issues and resolving minor complaints. Ensuring all customer communication is clearly documented.
• Answering inbound customer service inquiries. Providing health analysis or troubleshooting and redirecting them when appropriate.
• Identifying issues and determining appropriate course of action for effective resolution.
• Processing results from analysis of technical data
• Understand prime product or component health or status if action is needed and required next steps.

Skills You Will Have
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Data Gathering & Analysis : Knowledge of data gathering and analysis tools techniques and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion goal or judgment.

Service Excellence : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Consulting : Knowledge of techniques roles and responsibilities in providing technical or business guidance to clients both internal and external; ability to apply consulting knowledge appropriately.

Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications : Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

Problem Solving : Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

What Will Put You Ahead

• Proven experience years maximum) In a similar role within industries such as mining or heavy construction industries.
• Strong mechanical aptitude and research skills are essential.
• Good written communication skills are important
• Familiarity with dealer operations is a plus

What We Offer:
From day one youre set up to thrive at Caterpillar: helpful training relatable mentors global experience competitive salary package work-life balance and the growth opportunities you expect with a Fortune 100 company.

We value authenticity and encourage candidates to submit original personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

Not ready to apply Join our Talent Community.

Required Experience:

IC

Job Description

Role : Fraud Monitoring Analyst (UAE National)
Location : Abu Dhabi

Role Purpose:

• Monitoring and reporting of transactions risk aspects from Issuer/acquirer/E-Channels point of view. Job involves transaction activity review, fraud detection and liaison with concerned departments/cardholders/Merchants & Other Banks for the same.
• Daily checking of suspicious / fraud transaction / Alerts based on pre-set parameters or data file. Reporting to Head of Card Fraud on all cases, set-up of cardholders' dispute, E-Channels customers and merchant unauthorized transactions for resolution purpose.

• Graduate with at least 3+ years' experience in banking and at least 2 years in risk management field.
• Good communication skills: Bilingual is preferred
• Good Analytical skills
• Knowledge of UAE banking practices, regulations & risks
• Good knowledge of customer service standards.
• Sound knowledge of MS Office (Access, Word, Excel, and PowerPoint).
• Ability to master any banking application. (specially Fraud Guard, Prime, Visa Risk Manager,
• Crystal Reports, CSF, Phoenix, SAS)
• Leadership skills
• Ability to work under Pressure.
• Highly creative.
• Ability to work in a fast-speed environment.
• Ability to learn, share the knowledge to enhance the customer experience

Role : Fraud Monitoring Analyst (UAE National)
Location : Abu Dhabi
Role Purpose:

• Monitoring and reporting of transactions risk aspects from Issuer/acquirer/E-Channels point of view. Job involves transaction activity review fraud detection and liaison with concerned departments/cardholders/Merchants & Other Banks for the same.
• Daily checking of suspicious / fraud transaction / Alerts based on pre-set parameters or data file. Reporting to Head of Card Fraud on all cases set-up of cardholders dispute E-Channels customers and merchant unauthorized transactions for resolution purpose.

Key Accountabilities of the role

Fraud Monitoring 24/7 for all ADIB transactions including Issuer Acquirer Retail & Corporate (BBD & WBG) Internet Banking & Mobile Bank Chatbot & IVR:

1 Investigate and Check the FG / SAS alerts for all ADIB transactions

2 Contacting customers for investigation/transaction confirmation

3 Log Confirmed Fraud Cases in GRC as incident with Fraud Details

Prepare and Send a dispute form to the customer to process the refund

5 Follow up with the customer to make sure that dispute form signed and send back

6 Create card replacement request to customer

7 Collect common Fraud cases and do analysis to identify the CPP (Common Point of Purchase)

8 Liaison with branches / divisions / Departments / member & International banks for transaction confirmation and suspected fraud activities.

9 Clear all the Cases which alerted in FG / SAS on spot

10 Review Visa & Master Card alert then block and Replace the cards

11 Using Multiple systems to provide the Correct information to the customer

12 Review Documents received from Chargeback if customer is involved

13 Prepare Write off memo for Fraud cases with Losses for refunding the amount

14 Coordinating with other Card Center Units for card deliveries as per customers requirement arranging bullet service for any urgent delivery of card.

15 Handling complains received from various departments for any fraud activity. Taking the appropriate action if any fraud activity is seen.

16 Maintaining MIS for Fraud Write off Cases before sending them for chargeback team for further action.

17 Review Unauthorized report for Debit & Covered

18 Review all transactions blocked by VRM and act if needed

19 Review Full Day Manual Log and act if needed

20 Extracting and Reviewing Hold Transactions and block card if needed

21 update customer and card / Channels details in relevant sheets

2 Currency Differences Email

23 Attending all inbound Calls from customers

24 Monitor real time queues and identify high risk transactions within the business portfolio.

25 Resolve queued transactions within the service level agreements to reduce potential revenue losses.

26 Interact with banks and Merchants to validate information and to confirm or cancel authorizations.

27 Send Transaction Verification to issuer Bank

28 Maintaining database of Acquiring fraud cases for MIS.

29 Extract and Review Daily Manual log report to check the suspicious transactions

30 Review and monitor E-channels Alerts reports / SAS Alerts.

31 Review provision VRM blocked or suspected transactions.

32 Contact customers to investigate Fraudulent activities or confirmation

33 Raise fraud incidents into GRC

34 Attending all inbound Calls from customers

35 Using Multiple systems to provide the Correct information to the customer

36 Communicate and share with stakeholders new fraud Trends

37 Block all E-channels mobile banking Cards Internet banking etc.

38 liaise with call Centre to assist customer filling disputes & replacement

39 Respond to emails & queries raise by other team

40 Send stop payments request to bear banks

41 Mule A/c Blocking and Control implementation recommendation

42 Update relevant sheets with alerts or cases details

Specialist Skills / Technical Knowledge Required for this role:

• Graduate with at least 3 years experience in banking and at least 2 years in risk management field.
• Good communication skills: Bilingual is preferred
• Good Analytical skills
• Knowledge of UAE banking practices regulations & risks
• Good knowledge of customer service standards.
• Sound knowledge of MS Office (Access Word Excel and PowerPoint).
• Ability to master any banking application. (specially Fraud Guard Prime Visa Risk Manager
• Crystal Reports CSF Phoenix SAS)
• Leadership skills
• Ability to work under Pressure.
• Highly creative.
• Ability to work in a fast-speed environment.
• Ability to learn share the knowledge to enhance the customer experience

Required Experience:

IC

Job Title : Transaction Monitoring Analyst – Backlog Project (Contract)

Engagement Type : Contract / Temporary

Duration : 3–6 months (with possible extension)

Start Date : Immediate or ASAP

Rate : Competitive (based on experience)

About the Role

We are seeking experienced Transaction Monitoring Analysts to join a fast-paced financial crime project for a leading financial institution in Dubai . This is a contract-based role focused on clearing a significant backlog of transaction monitoring alerts in line with internal policies and local regulatory expectations.

The ideal candidate will bring hands-on experience in transaction monitoring, a good understanding of AML typologies, and a high level of accuracy and efficiency under time-sensitive conditions.

Key Responsibilities

• Review and investigate large volumes of transaction monitoring alerts related to potential suspicious activity.
• Identify unusual patterns, behaviors, or red flags using pre-set rules and AML typologies.
• Conduct initial investigations, document rationale, and close false positives or escalate genuine suspicious cases.
• Draft clear and concise alert narratives and escalation summaries as per policy.
• Work within tight SLAs and productivity targets to support backlog clearance objectives.
• Collaborate with team leads, quality assurance teams, and compliance where necessary.
• Ensure full auditability of all work completed and maintain compliance with internal procedures and regulatory standards.

Key Requirements

• 1–3 years’ experience in AML transaction monitoring roles, preferably within a financial institution or consultancy.
• Working knowledge of UAE regulatory expectations and international AML frameworks (e.g., FATF, Wolfsberg).
• Familiarity with transaction monitoring systems (e.g., Actimize, SAS AML, FICO, or similar platforms).
• Strong analytical skills and attention to detail in identifying suspicious patterns or potential financial crime.
• Proven ability to manage high alert volumes and meet daily review targets.
• Clear written communication skills, particularly in drafting alert closures and escalation justifications.
• Self-motivated and able to work effectively in a fast-paced, target-driven project environment.

Preferred Qualifications

• Bachelor’s degree in Finance, Business, Law, or a related field.
• AML certifications such as CAMS , ICA , or equivalent are desirable.
• Arabic language proficiency is a plus, but not required.

What’s on Offer

• Opportunity to contribute to a high-impact financial crime project.
• Work with a leading bank or consultancy operating in the UAE.
• Exposure to regional AML regulatory practices and large-scale alert environments.

Join Binance, the world's leading crypto exchange, and help safeguard the integrity of digital finance. Be at the forefront of crypto risk management and compliance in a role that blends analytical thinking, regulatory expertise, and blockchain innovation.

As an Offchain Transaction Monitoring Analyst, you'll play a key role in protecting Binance's global platform by monitoring suspicious transactions and supporting anti-money laundering (AML) efforts. You'll use data, investigative tools, and blockchain intelligence to identify potential threats and ensure Binance stays ahead of regulatory risks.

• Investigate customer behavior to identify potential money laundering, fraud, or other illicit activity
• Monitor and assess offchain transaction patterns to flag suspicious activities
• Prepare concise and insightful reports on unusual activity with actionable insights
• Collaborate with AML/CTF, compliance, and risk teams to mitigate exposure and tighten controls
• Stay current with Web3 regulations, such as MiCA, and adapt protocols accordingly

• Bachelor's degree in Finance, Computer Science, Law, Criminology, or related fields
• 1+ years in AML/fraud investigations, ideally in fintech or crypto
• Exposure to tools like Chainalysis, Elliptic, TRM Labs, etc.
• Understanding of blockchain transactions and their risk implications
• Strong report writing, risk assessment, and investigative skills
• Ability to work autonomously in a fast-moving, remote-first environment
• A mindset of curiosity, precision, and continuous improvement
• Excellent written and verbal communication skills
• Be part of a mission-driven company that empowers global financial freedom
• Work with top-tier talent across blockchain, compliance, and security
• Flexible remote setup and competitive compensation
• Flat hierarchy, fast execution, and continuous learning opportunities
• Shape your career in a fast-evolving Web3 industry

Be the guardian of crypto finance. If you're driven by risk intelligence, love digging deep into data, and want to make a global impact, this is your move.

Join Binance and secure the future of finance.

Join Binance, the world’s leading crypto exchange, and help safeguard the integrity of digital finance. Be at the forefront of crypto risk management and compliance in a role that blends analytical thinking, regulatory expertise, and blockchain innovation.

As an Offchain Transaction Monitoring Analyst, you'll play a key role in protecting Binance’s global platform by monitoring suspicious transactions and supporting anti-money laundering (AML) efforts. You'll use data, investigative tools, and blockchain intelligence to identify potential threats and ensure Binance stays ahead of regulatory risks.

• Investigate customer behavior to identify potential money laundering, fraud, or other illicit activity
• Monitor and assess offchain transaction patterns to flag suspicious activities
• Prepare concise and insightful reports on unusual activity with actionable insights
• Collaborate with AML/CTF, compliance, and risk teams to mitigate exposure and tighten controls
• Stay current with Web3 regulations, such as MiCA, and adapt protocols accordingly

• Bachelor’s degree in Finance, Computer Science, Law, Criminology, or related fields
• 1+ years in AML/fraud investigations, ideally in fintech or crypto
• Exposure to tools like Chainalysis, Elliptic, TRM Labs, etc.
• Understanding of blockchain transactions and their risk implications
• Strong report writing, risk assessment, and investigative skills
• Ability to work autonomously in a fast-moving, remote-first environment
• A mindset of curiosity, precision, and continuous improvement
• Excellent written and verbal communication skills
• Be part of a mission-driven company that empowers global financial freedom
• Work with top-tier talent across blockchain, compliance, and security
• Flexible remote setup and competitive compensation
• Flat hierarchy, fast execution, and continuous learning opportunities
• Shape your career in a fast-evolving Web3 industry

Be the guardian of crypto finance. If you're driven by risk intelligence, love digging deep into data, and want to make a global impact, this is your move.

Join Binance and secure the future of finance.

• Design, build, and maintain dashboards and reports using Power BI and Tableau to deliver actionable insights.
• Develop and optimize SQL queries to extract, clean, and manipulate large datasets from various data sources.
• Utilize Databricks (or equivalent platforms) for building scalable data pipelines and conducting exploratory analysis.
• Partner with stakeholders to gather reporting requirements, define key performance indicators (KPIs), and translate needs into clear data solutions.
• Apply best practices in data modelling, schema design, and the development of reporting layers.
• Maintain and monitor data quality, consistency, and integrity across reporting outputs.
• Create thorough documentation of reports, queries, business metrics, and data sources.
• Perform ad hoc data analyses to support key business decisions and strategic initiatives.

• Bachelor’s degree in Data Science, Computer Science, Statistics, Information Systems, or a related discipline.
• Minimum of 2 years' experience in a data analyst or similar role.
• Advanced proficiency in SQL for data manipulation and analysis.
• Hands-on experience with Power BI and Tableau for building dashboards and data visualizations.
• Strong understanding of data warehousing concepts, including dimensional modeling and star/snowflake schemas.
• High attention to detail with strong problem-solving and analytical thinking skills.
• Excellent communication skills with the ability to explain complex data concepts to both technical and non-technical stakeholders.

• Experience with Databricks or other distributed computing frameworks such as Apache Spark.
• Familiarity with cloud-based data platforms like Azure Synapse, Snowflake, Big Query, or Redshift.
• Working knowledge of Python or R for data processing or statistical analysis.
• Experience with ETL tools or building data integration pipelines.
• Certifications in Tableau, Power BI, or Databricks are an advantage.