11 Monitoring Service Performance jobs in the United Arab Emirates

Overall objectives

To ensure end-to-end visibility of application health performance and user experience across critical business services.

To implement and manage modern APM tools that support real-time insights transaction tracing and deep diagnostics of application behaviour.

To support performance engineering incident prevention and rapid root cause analysis of application-related issues.

To partner with DevOps development and infrastructure teams in creating a performance-centric culture backed by actionable telemetry.

Role specific responsibilities

Implement configure and manage enterprise-grade APM tools across the application landscape.

Build dashboards alert policies and SLA-based thresholds for business-critical applications.

Enable distributed tracing and service maps to visualise and diagnose performance across complex dependencies.

Collaborate with application owners and development teams to address recurring issues and improve code-level performance.

Ensure seamless integration of APM tools with CI/CD pipelines and incident response workflows.

Lead performance monitoring efforts during major application releases or seasonal peak loads.

Conduct APM health checks and ensure consistent telemetry coverage across environments (dev test prod).

General functional responsibilities

Maintain monitoring standards and documentation including runbooks dashboards and escalation guides.

Assist in defining and tracking service-level objectives (SLOs) and service-level agreements (SLAs).

Contribute to post-incident reviews and performance retrospectives to enhance visibility and reduce MTTR.

Support automation of alert routing event correlation and ticket enrichment using observability data.

Keep abreast of trends in application monitoring including OpenTelemetry adoption and AI-powered diagnostics.

Support out-of-hours performance troubleshooting during P1/P2 incidents as part of a rotating schedule.

Qualifications :

Core competencies required

In-depth experience with leading APM platforms such as Dynatrace AppDynamics New Relic Instana or Datadog APM.

Strong understanding of distributed applications microservices container orchestration (Kubernetes) and service mesh technologies.

Skilled in analysing transaction traces identifying bottlenecks and pinpointing slow database calls or code-level inefficiencies.

Proficient in synthetic monitoring real user monitoring (RUM) and load testing techniques.

Familiarity with telemetry pipelines correlation of metrics/logs/traces and service-level indicators (SLIs).

Capability to use data to produce baselines detect anomalies and support proactive performance tuning.

Remote Work :

No

Employment Type :

Full-time

Senior Engineer- Application Performance Monitoring

Join to apply for the Senior Engineer- Application Performance Monitoring role at First Abu Dhabi Bank (FAB)

Senior Engineer- Application Performance Monitoring

Join to apply for the Senior Engineer- Application Performance Monitoring role at First Abu Dhabi Bank (FAB)

Get AI-powered advice on this job and more exclusive features.

Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

Job Description

Overall objectives

• To ensure end-to-end visibility of application health, performance, and user experience across critical business services.
• To implement and manage modern APM tools that support real-time insights, transaction tracing, and deep diagnostics of application behaviour.
• To support performance engineering, incident prevention, and rapid root cause analysis of application-related issues.
• To partner with DevOps, development, and infrastructure teams in creating a performance-centric culture backed by actionable telemetry.

Role specific responsibilities

General functional responsibilities

Qualifications

Core competencies required

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Finance

Industries

Banking

Referrals increase your chances of interviewing at First Abu Dhabi Bank (FAB) by 2x

Sign in to set job alerts for "Performance Engineer" roles.

Abu Dhabi Emirate, United Arab Emirates 1 day ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED3,000.00-AED7, month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 hour ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago

Programs & Applications Senior Specialist

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Principal Specialist Applications and Programs

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago

Abu Dhabi Emirate, United Arab Emirates 3 hours ago

software Developer (Fabric & PowerBI)-(6-Month)-(Contract)

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months ago

AI Software Solutions Engineer - Abu Dhabi, UAE

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 23 hours ago

AI Engineer – Application Layer for Banking

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Data Engineer -Informatica BDM and ETL , Spark, Blaze, Native Engine, Cloudera

Abu Dhabi Emirate, United Arab Emirates 4 days ago

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Abu Dhabi Emirate, United Arab Emirates 3 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Senior Engineer- Application Performance Monitoring

Join to apply for the Senior Engineer- Application Performance Monitoring role at First Abu Dhabi Bank (FAB)

Senior Engineer- Application Performance Monitoring

Join to apply for the Senior Engineer- Application Performance Monitoring role at First Abu Dhabi Bank (FAB)

Get AI-powered advice on this job and more exclusive features.

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

Job Description

Overall objectives

• To ensure end-to-end visibility of application health, performance, and user experience across critical business services.
• To implement and manage modern APM tools that support real-time insights, transaction tracing, and deep diagnostics of application behaviour.
• To support performance engineering, incident prevention, and rapid root cause analysis of application-related issues.
• To partner with DevOps, development, and infrastructure teams in creating a performance-centric culture backed by actionable telemetry.

Role specific responsibilities

General functional responsibilities

Qualifications

Core competencies required

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Finance

Industries

Banking

Referrals increase your chances of interviewing at First Abu Dhabi Bank (FAB) by 2x

Sign in to set job alerts for “Performance Engineer” roles.

Abu Dhabi Emirate, United Arab Emirates 1 day ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED3,000.00-AED7,000.00 1 month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 hour ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago

Programs & Applications Senior Specialist

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Principal Specialist Applications and Programs

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago

Abu Dhabi Emirate, United Arab Emirates 3 hours ago

software Developer (Fabric & PowerBI)-(6-Month)-(Contract)

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months ago

AI Software Solutions Engineer - Abu Dhabi, UAE

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 23 hours ago

AI Engineer – Application Layer for Banking

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Data Engineer -Informatica BDM and ETL , Spark, Blaze, Native Engine, Cloudera

Abu Dhabi Emirate, United Arab Emirates 4 days ago

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Abu Dhabi Emirate, United Arab Emirates 3 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Overall objectives

To ensure end-to-end visibility of application health performance and user experience across critical business services.

To implement and manage modern APM tools that support real-time insights transaction tracing and deep diagnostics of application behaviour.

To support performance engineering incident prevention and rapid root cause analysis of application-related issues.

To partner with DevOps development and infrastructure teams in creating a performance-centric culture backed by actionable telemetry.

Role specific responsibilities

Implement configure and manage enterprise-grade APM tools across the application landscape.

Build dashboards alert policies and SLA-based thresholds for business-critical applications.

Enable distributed tracing and service maps to visualise and diagnose performance across complex dependencies.

Collaborate with application owners and development teams to address recurring issues and improve code-level performance.

Ensure seamless integration of APM tools with CI/CD pipelines and incident response workflows.

Lead performance monitoring efforts during major application releases or seasonal peak loads.

Conduct APM health checks and ensure consistent telemetry coverage across environments (dev test prod).

General functional responsibilities

Maintain monitoring standards and documentation including runbooks dashboards and escalation guides.

Assist in defining and tracking service-level objectives (SLOs) and service-level agreements (SLAs).

Contribute to post-incident reviews and performance retrospectives to enhance visibility and reduce MTTR.

Support automation of alert routing event correlation and ticket enrichment using observability data.

Keep abreast of trends in application monitoring including OpenTelemetry adoption and AI-powered diagnostics.

Support out-of-hours performance troubleshooting during P1/P2 incidents as part of a rotating schedule.

Qualifications :

Core competencies required

In-depth experience with leading APM platforms such as Dynatrace AppDynamics New Relic Instana or Datadog APM.

Strong understanding of distributed applications microservices container orchestration (Kubernetes) and service mesh technologies.

Skilled in analysing transaction traces identifying bottlenecks and pinpointing slow database calls or code-level inefficiencies.

Proficient in synthetic monitoring real user monitoring (RUM) and load testing techniques.

Familiarity with telemetry pipelines correlation of metrics/logs/traces and service-level indicators (SLIs).

Capability to use data to produce baselines detect anomalies and support proactive performance tuning.

Remote Work :

No

Employment Type :

Full-time

Join to apply for the Solution Manager and Performance Monitoring Specialist (SAP) role at Dicetek LLC.

The SAP Solution Manager and Performance Specialist is responsible for ensuring the optimal performance, efficiency, and reliability of SAP systems across an organization. This role involves monitoring, analyzing, and troubleshooting SAP application performance, databases, and infrastructure to proactively identify and resolve performance issues.

• Minimum of 10-12 years of experience working with SAP Solution Manager.
• Hands-on experience with SAP Solution Manager 7.2, Cloud ALM, and Tricentis Tosca Integration.
• Proven expertise in C-ALM and SAP Solution Manager setup, configuration, and administration.
• Experience with at least one SAP Solution Manager upgrade.
• Ability to manage multiple tasks and projects simultaneously.

SAP certification in Solution Manager is a plus.

• 10+ years of relevant work experience.

Knowledge of Solution Manager 7.2, Cloud ALM configuration and setup.

• ABAP knowledge.
• Manage different artefacts such as Defect Tracker, Traceability Matrix, Test Reports, etc.

Arabic speaker required.

Not Applicable

Contract

Information Technology

IT Services and IT Consulting

Referrals increase your chances of interviewing at Dicetek LLC by 2x.

Join to apply for the Solution Manager and Performance Monitoring Specialist (SAP) role at Dicetek LLC.

The SAP Solution Manager and Performance Specialist is responsible for ensuring the optimal performance, efficiency, and reliability of SAP systems across an organization. This role involves monitoring, analyzing, and troubleshooting SAP application performance, databases, and infrastructure to proactively identify and resolve performance issues.

• Minimum of 10-12 years of experience working with SAP Solution Manager.
• Hands-on experience with SAP Solution Manager 7.2, Cloud ALM, and Tricentis Tosca Integration.
• Proven expertise in C-ALM and SAP Solution Manager setup, configuration, and administration.
• Experience with at least one SAP Solution Manager upgrade.
• Ability to manage multiple tasks and projects simultaneously.

SAP certification in Solution Manager is a plus.

• 10+ years of relevant work experience.

Knowledge of Solution Manager 7.2, Cloud ALM configuration and setup.

• ABAP knowledge.
• Manage different artefacts such as Defect Tracker, Traceability Matrix, Test Reports, etc.

Arabic speaker required.

Not Applicable

Contract

Information Technology

IT Services and IT Consulting

Referrals increase your chances of interviewing at Dicetek LLC by 2x.

Reports To: Reporting & Performance Manager

Working Hours: Sunday to Thursday 9:00 AM to 6:00 PM

Location: Dubai United Arab Emirates

The Performance and Reporting Analyst Service Channels is responsible for collecting analyzing and reporting data related to service channel performance. This role supports the department by providing insights that drive strategic decisions improve customer experience and enhance operational efficiency.

• Data Collection & Analysis: Gather and analyze data from various service channels to monitor performance metrics and identify trends.
• Reporting: Develop and maintain dashboards and reports that provide actionable insights to stakeholders.
• Performance Monitoring: Track key performance indicators (KPIs) to assess the effectiveness of service channels and recommend improvements.
• Process Improvement: Collaborate with crossfunctional teams to implement strategies that enhance service delivery and customer satisfaction.
• Stakeholder Communication: Present findings and recommendations to management and other stakeholders to inform decisionmaking processes.
• Education: Bachelors degree in Business Information Technology Telecommunications or a related field.
• Experience: Minimum of 2 years in a data analysis or reporting role preferably within the telecommunications industry.
• Technical Skills: Proficiency in data analysis tools such as Excel SQL and data visualization platforms like Power BI or Tableau.
• Analytical Skills: Strong ability to interpret complex data sets and translate them into meaningful insights.
• Communication Skills: Excellent verbal and written communication skills to effectively convey information to diverse audiences.
• ProblemSolving: Demonstrated ability to identify issues and develop practical solutions.

• Attention to Detail: High level of accuracy in data analysis and reporting.
• Adaptability: Ability to work in a fastpaced environment and manage multiple priorities.
• Team Collaboration: Strong interpersonal skills to work effectively within a team.

Job Openings Performance & Reporting Analyst - Service Channels

Reports To: Reporting & Performance Manager

Working Hours: Sunday to Thursday, 9:00 AM to 6:00 PM

The Performance and Reporting Analyst- Service Channels is responsible for collecting, analyzing, and reporting data related to service channel performance. This role supports the department by providing insights that drive strategic decisions, improve customer experience, and enhance operational efficiency.

• Data Collection & Analysis: Gather and analyze data from various service channels to monitor performance metrics and identify trends.
• Reporting: Develop and maintain dashboards and reports that provide actionable insights to stakeholders.
• Performance Monitoring: Track key performance indicators (KPIs) to assess the effectiveness of service channels and recommend improvements.
• Process Improvement: Collaborate with cross-functional teams to implement strategies that enhance service delivery and customer satisfaction.
• Stakeholder Communication: Present findings and recommendations to management and other stakeholders to inform decision-making processes.
• Education: Bachelor's degree in Business, Information Technology, Telecommunications, or a related field.
• Experience: Minimum of 2 years in a data analysis or reporting role, preferably within the telecommunications industry.
• Technical Skills: Proficiency in data analysis tools such as Excel, SQL, and data visualization platforms like Power BI or Tableau.
• Analytical Skills: Strong ability to interpret complex data sets and translate them into meaningful insights.
• Communication Skills: Excellent verbal and written communication skills to effectively convey information to diverse audiences.
• Problem-Solving: Demonstrated ability to identify issues and develop practical solutions.

• Attention to Detail: High level of accuracy in data analysis and reporting.
• Adaptability: Ability to work in a fast-paced environment and manage multiple priorities.
• Team Collaboration: Strong interpersonal skills to work effectively within a team.

Reports To: Reporting & Performance Manager

Working Hours: Sunday to Thursday 9:00 AM to 6:00 PM

Location: Dubai United Arab Emirates

The Performance and Reporting Analyst Service Channels is responsible for collecting analyzing and reporting data related to service channel performance. This role supports the department by providing insights that drive strategic decisions improve customer experience and enhance operational efficiency.

• Data Collection & Analysis: Gather and analyze data from various service channels to monitor performance metrics and identify trends.
• Reporting: Develop and maintain dashboards and reports that provide actionable insights to stakeholders.
• Performance Monitoring: Track key performance indicators (KPIs) to assess the effectiveness of service channels and recommend improvements.
• Process Improvement: Collaborate with crossfunctional teams to implement strategies that enhance service delivery and customer satisfaction.
• Stakeholder Communication: Present findings and recommendations to management and other stakeholders to inform decisionmaking processes.
• Education: Bachelors degree in Business Information Technology Telecommunications or a related field.
• Experience: Minimum of 2 years in a data analysis or reporting role preferably within the telecommunications industry.
• Technical Skills: Proficiency in data analysis tools such as Excel SQL and data visualization platforms like Power BI or Tableau.
• Analytical Skills: Strong ability to interpret complex data sets and translate them into meaningful insights.
• Communication Skills: Excellent verbal and written communication skills to effectively convey information to diverse audiences.
• ProblemSolving: Demonstrated ability to identify issues and develop practical solutions.

• Attention to Detail: High level of accuracy in data analysis and reporting.
• Adaptability: Ability to work in a fastpaced environment and manage multiple priorities.
• Team Collaboration: Strong interpersonal skills to work effectively within a team.