147 Multidisciplinary Care Coordinator jobs in the United Arab Emirates

• Maintains active communication with physicians, nursing, and other appropriate members of the multidisciplinary team for the appropriate patient care management.
• Participates in regular communication and feedback with Senior Case Coordinator.
• Manages evidence-Based Medical Necessary screening criteria in support of admission and continued stay reviews and communicates with payers as necessary
• Determines Correct Level of care placement- utilization management
• Provides accurate medical documentation and health insurance documentation
• Facilitates resource utilization- ensuring the available funding meets the clinical needs
• Acts as a liaison between clinician and revenue department
• Identifies and resolves variances to clinical pathways and obstacles to discharge.
• Consults from appropriate disciplines/departments as required expediting care and facilitating discharge.
• Ensures patient care is rendered to the maximum stipulation based on the patient’s benefits under the Insurance contract without exceeding the providers’ provision for the cost of care
• Monitors and intervening as necessary to achieve desired goals and outcomes for both the patient and the hospital
• Assesses and intervenes to address psychosocial needs including patient, family and community and collaborates with social workers as appropriate
• Supports physicians in relation to Clinical Documentation impacting Medical Necessity, Case Mix Index, and Severity of Illness
• Monitors length of stay and resource use on an ongoing basis and discusses trends with Senior Case Manager
• Assists in the collection and reporting of indicators including LOS, excess days, resource utilization, and readmission rates.
• Acts as a patient advocate in facilitating education based on identified learning needs of the patient and/or those providing care and documents appropriately
  

The role of the new entrant Case Coordinator is to coordinate the multidisciplinary team and any other appropriate and accredited healthcare provider in the provision of quality patient care under the guidance and supervision of the Senior Case Coordinator.

The role includes advocacy & education, facilitation, transition & financial management, outcomes & psychosocial management to promote quality, safe, and timely transition through the healthcare system.

Under supervision and guidance from the Senior Case Coordinator, the case coordinator will coordinate appropriate providers and access services to progress the patient's episode of care in a timely manner.

Until competency is achieved as per evaluation, the Case Manager will develop patient care plans including:

• Correct Level of care placement - Utilization Management
• Care Facilitation along the Continuum of Care, monitoring against Clinical Pathway, and transition plans
• Proactive Discharge Planning
• Facilitation of accurate medical and insurance documentation
• Resource Utilization, ensuring funding meets clinical needs
• Linking physicians with finance

Participate in communication and feedback with Senior Case Coordinator. Apply appropriate Evidence-Based Medical Necessary screening criteria for admission and stay reviews, communicating with payers as needed.

Coordinate/delegate to multidisciplinary team to ensure patient care progression, working collaboratively with physicians, nursing, and other team members to ensure timely and appropriate management.

Understand patient benefits under insurance contracts to maximize care within cost constraints and collaborate to obtain necessary documentation.

Monitor patient progress, consult with Senior Case Coordinators, and intervene as necessary to ensure quality, efficient, and patient-focused care.

Facilitate advocacy, transition management, psychosocial needs assessment, and communication with financial managers. Complete documentation, obtain releases, and perform case management and quality screening.

Participate in performance improvement activities, collect and report indicators, analyze data, and support quality assurance programs. Assist in developing CQI processes and participate in projects related to clinical pathways, quality tools, and data analysis.

Support physicians regarding clinical documentation, medical necessity, case mix, and severity of illness. Educate and counsel patients and families, staying updated on professional practice developments.

Criteria for submission

Qualifications:

• Bachelor degree in Nursing OR
• Associate degree in Nursing from Canada or USA (minimum 2 years) AND
• Successful completion of the National exam (NCLEX - RN for USA, Provincial Licensing Exam for Canada) OR
• Diploma in Nursing and Midwifery (minimum 3.5 years) OR
• Diploma in Nursing (minimum 3 years)

Experience:

• Charge Nurse experience (2 years) in Case Management OR
• Staff Nurse experience (4 years) in Case Management OR
• Current SEHA Senior Charge Nurse, Charge Nurse, or Staff Nurse with completed SEHA Case Management Training Program (for current SEHA employees only)

Desired:

• Experience in large healthcare facilities

Specialist Certifications:

• Required: Case Management Certification from an international accreditation body (e.g., ANCC, ACMA, CMSA, AACM) for external hiring
• Desired: Same certification for existing staff and internal hiring

If you meet the requirements, please email your Employee ID and updated CV to Mariam Ali Al Jaberi at the Recruitment Section.

The role of the new entrant Case Coordinator is to coordinate the multidisciplinary team and any other appropriate and accredited healthcare provider in the provision of quality patient care under the guidance and supervision of the Senior Case Coordinator.

The role includes advocacy & education, facilitation, transition & financial management, outcomes & psychosocial management to promote quality, safe, and timely transition through the healthcare system.

Under supervision and guidance from the Senior Case Coordinator, the case coordinator will coordinate appropriate providers and access services to progress the patient's episode of care in a timely manner.

Until competency is achieved as per evaluation, the Case Manager will develop patient care plans including:

• Correct Level of care placement - Utilization Management
• Care Facilitation along the Continuum of Care, monitoring against Clinical Pathway, and transition plans
• Proactive Discharge Planning
• Facilitation of accurate medical and insurance documentation
• Resource Utilization, ensuring funding meets clinical needs
• Linking physicians with finance

Participate in communication and feedback with Senior Case Coordinator. Apply appropriate Evidence-Based Medical Necessary screening criteria for admission and stay reviews, communicating with payers as needed.

Coordinate/delegate to multidisciplinary team to ensure patient care progression, working collaboratively with physicians, nursing, and other team members to ensure timely and appropriate management.

Understand patient benefits under insurance contracts to maximize care within cost constraints and collaborate to obtain necessary documentation.

Monitor patient progress, consult with Senior Case Coordinators, and intervene as necessary to ensure quality, efficient, and patient-focused care.

Facilitate advocacy, transition management, psychosocial needs assessment, and communication with financial managers. Complete documentation, obtain releases, and perform case management and quality screening.

Participate in performance improvement activities, collect and report indicators, analyze data, and support quality assurance programs. Assist in developing CQI processes and participate in projects related to clinical pathways, quality tools, and data analysis.

Support physicians regarding clinical documentation, medical necessity, case mix, and severity of illness. Educate and counsel patients and families, staying updated on professional practice developments.

Criteria for submission

Qualifications:

• Bachelor degree in Nursing OR
• Associate degree in Nursing from Canada or USA (minimum 2 years) AND
• Successful completion of the National exam (NCLEX - RN for USA, Provincial Licensing Exam for Canada) OR
• Diploma in Nursing and Midwifery (minimum 3.5 years) OR
• Diploma in Nursing (minimum 3 years)

Experience:

• Charge Nurse experience (2 years) in Case Management OR
• Staff Nurse experience (4 years) in Case Management OR
• Current SEHA Senior Charge Nurse, Charge Nurse, or Staff Nurse with completed SEHA Case Management Training Program (for current SEHA employees only)

Desired:

• Experience in large healthcare facilities

Specialist Certifications:

• Required: Case Management Certification from an international accreditation body (e.g., ANCC, ACMA, CMSA, AACM) for external hiring
• Desired: Same certification for existing staff and internal hiring

If you meet the requirements, please email your Employee ID and updated CV to Mariam Ali Al Jaberi at the Recruitment Section.

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Job Description
The role of the new entrant Case Coordinator is to coordinate the multidisciplinary team, and any other appropriate and accredited healthcare provider in the provision of quality patient care, under the guidance and supervision of the Senior Case Coordinator
Responsibilities
Managerial The role includes advocacy & education, facilitation, transition & financial management, outcomes & psychosocial management in order to promote quality, safe and timely transition through the healthcare system.
Under supervision and guidance from the Senior Case Coordinator, the case coordinator will coordinate appropriate providers and access appropriate services to progress the patient’s episode of care in a timely manner.
Until competency level has been achieved as per competency evaluation, the Case Manager will develop patient care plans to include:

• Correct Level of care placement- Utilization Management
• Care Facilitation along the Continuum of Care, monitoring against Clinical Pathway, and facilitation of transition plans
• Proactive Discharge Planning
• Facilitation of accurate medical documentation and health insurance documentation
• Facilitation of Resource Utilization- ensuring the available funding meets the clinical needs
• Links the physician staff with finance.
  

• Actively participate in regular communication and feedback with Senior Case Coordinator.
• Under guidance, apply appropriate Evidence Based Medical Necessary screening criteria in support of admission and continued stay reviews and communicates with payers as necessary.
• Under supervision, coordinate/ delegate to multidisciplinary team members, to ensure patient care progression throughout the continuum, to ensure that necessary services are provided at the most appropriate level of care and there is a smooth progression of the patient throughout the healthcare system by:
• Working collaboratively and maintaining active communication with physicians, nursing and other appropriate members of the multidisciplinary team to effect timely, appropriate patient management.
• Proactively identifies and resolves variances to clinical pathway and obstacles to discharge.
• Seek consultation from appropriate disciplines / departments as required to expedite care and facilitate discharge.
• Learns and comprehends, working knowledge of patient’s benefits under Insurance contract to ensure patient care is rendered to the maximum stipulation but does not exceed the providers’ provision for cost of care and collaborations with team to obtain documentation to support medical necessity.
• Monitors the patient’s progress, consulting with Senior Case Coordinators on appropriate intervention as necessary to ensure that the plan of care and services provided are patient focused, quality, efficient and cost effective.
• Seeks consultation with the Senior Case Coordinator to facilitate and coordinate the following in a timely manner:
• advocacy & education of the patient, family and relevant others by appropriate care team members
• transition management to ensure the patient is transitioned to the appropriate level of care
• monitoring and intervening as necessary to achieve desired goals and outcomes for both the patient and the hospital
• early assessment and intervention (once deemed competent) to address psychosocial needs including patient, family and community and collaborates with Social Workers as appropriate
• communicate closely with Utilization & financial managers regarding insurance and other financial issues to ensure appropriate reimbursement for services (once deemed competent)
• Completion of all required documentation in patient medical file.
• Obtains and maintains appropriate releases of information
• Completes Case Management and quality screening for assigned patients (once deemed competent)
• Under supervision of Senior Case Coordinator, applies approved utilization acuity criteria to monitor appropriateness of admissions and continued stay and documents findings based on department standards.
• Monitors length of stay and resource use on an ongoing basis and discusses trends with Senior Case Manager.
• Uses quality screens to identify potential issues, discuss with Senior Case Manager appropriate planning and interventions.
  

• Participates in clinical performance improvement activities
• Assists in the collection and reporting of indicators including LOS, excess days, resource utilization, and readmission rates.
• Gather, interpret, and use data to identify problems and trends and to demonstrate outcomes and cost-effectiveness
• Participates in Quality Assurance programs within the clinical care setting
• Assists in development of CQI processes for Case Management
• Actively participates in the development and implementation of Case Management projects including Clinical Pathways, Quality Improvement tools, data analysis and variance reporting
• Supports physicians in relation to Clinical Documentation impacting Medical Necessity, Case Mix Index, and Severity of Illness
  

• Planning, teaching, supervising and counseling (as required) regarding physical care measures to promote improvement/recover, symptom/complication management, expected disease progression, social/emotional care and community resources
• Keeping abreast of Professional Case Management Practice development and updating requirements.
• Facilitating patient education based on identified learning needs of the patient and/or those providing care and documents appropriately
  

• Charge Nurse experience as per DOH PQR /+ 2 years experience Case Management
  

• Staff Nurse experience as per DOH PQR / + 4 years experience Case Management
  

• Being current SEHA Senior Charge Nurse or Charge Nurse or Staff Nurse with no experience in Case Management but Completed SEHA Case Management Training Program in lieu of Experience required (this condcition is applicable only for current SEHA employees not new joiners)
  

• Seniority levelEntry level

• Employment typeFull-time

• Job functionOther
• IndustriesHospitals and Health Care

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A Patient Care Coordinator is needed to support care delivery to patients and manage daily clinic operations.

• Support care delivery to patients - Communicate and provide resources to patient and caregivers about patient's conditions and treatment requirements
• Manage patient information for efficient data transfer to relevant internal staff and external providers
• Generate reports for population health management
• Coordinate among multidisciplinary teams in the provider's setting

• Greet and check in patients, verify identity, manage a multi-line phone system, and direct visitors
• Book, confirm, and reschedule appointments for medical consultations, pre-employment screenings, drug and alcohol testing, and injury follow-ups
• Maintain and update confidential patient records, including employee medical histories, injury reports, and treatment plans

• Diploma or Degree in Health Care Administration, Public Health, Health Education
• Minimum 2 years' experience as a patient care coordinator
• Strong customer service skills with a friendly and approachable demeanor
• Excellent communication skills in English

• Competitive salary and growth opportunities
• Professional development opportunities
• Collaborative and supportive team environment

Our organization is seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to patients and internal stakeholders.

Responsibilities:

1. Assist patients with registration and insurance forms
2. Help patients complete necessary forms and documentation
3. Ask patients about their concerns and refer them to the appropriate clinician
4. Send patients to the correct counter and assist them as needed
5. Organize and maintain patient records, consent forms, and payment information
6. Ensure patients are informed of any delays or changes in clinic schedules
7. Maintain high standards of hygiene and cleanliness
8. Manage office supplies and materials
9. Adhere to all organizational protocols and procedures
10. Respect patient confidentiality and dignity at all times
11. Answer incoming calls and direct them to the appropriate department or employee

Appointment Handling and Scheduling:

1. Book appointments over the phone and in-person
2. Schedule, reschedule, and cancel appointments as needed
3. Coordinate appointment requests through websites and SMS
4. Schedule hospital admissions and ensure all necessary paperwork is completed
5. Evaluate patients' financial status and determine eligibility for services
6. Verify appointment files and documents
7. Confirm appointments for the following day by phone

Insurance:

1. Coordinate with insurance coordinators for case approvals
2. Work with external partners to resolve insurance-related issues
3. Verify insurance card status and coverage
4. Check package details and requirements

Records & Data Management:

1. Process mail and ensure proper action is taken
2. Maintain accurate medical records and reports
3. Administer data entry tasks using desktop publishing programs
4. File lab reports and enter results into databases

Job Interactions:

1. Collaborate with internal teams on various projects and initiatives
2. Interact with external stakeholders to address customer inquiries and feedback

Requirements:

1. Experience in customer-facing roles or similar positions

Benefits:

This is an exciting opportunity to join our team and make a positive impact on the lives of our patients.

We are seeking a dedicated professional to provide exceptional patient care and service as a Customer Service Representative.

This role involves handling customer inquiries, resolving issues, and ensuring timely and accurate responses. Key responsibilities include:

1. Providing excellent communication, problem-solving, and phone etiquette skills
2. Demonstrating commitment to customer satisfaction
3. Handling complaints and sharing information with other departments as needed
4. Maintaining knowledge of systems and processes
5. Communicating with customers via email and phone calls
6. Preparing documentation and reports on customer correspondence
7. Performing other reasonable tasks to support the smooth operation of our organization

We are looking for a professional who can maintain a high standard of patient care and services while working in a dynamic environment.

We are seeking a highly skilled Clinical Support Specialist to join our team. This individual will play a critical role in supporting clinical programs and initiatives, working closely with sales and marketing teams to promote high-quality patient care.

The ideal candidate will have a strong background in resuscitation, including experience with AHA/ERC guidelines, clinical practice, and translational research. They will also possess excellent written and oral communication skills, with the ability to effectively convey complex information to various stakeholders.

Key Responsibilities:

• Positioning, promoting, and delivering impactful clinical programs
• Initiating strategic conversations with sales and marketing teams, as well as business partners and end-users, on the importance of high-quality CPR and clinical programs
• Serving as a clinical expert in resuscitation, including AHA/ERC guidelines, clinical practice, and translational research

Requirements:

• Resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician, or Paramedic with a minimum of 3-5 years of experience in critical or emergency care settings
• ALS/APLS certification, instructor level preferred

Benefits:

This is an exciting opportunity to join a fast-growing organization that operates in over 140 countries worldwide. Our employees are inspired by a commitment to making a difference in patients' lives, and our culture values innovation, self-motivation, and an entrepreneurial spirit.

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A competitive compensation package

Travel Requirements:

This position requires approximately 75% travel, with occasional travel outside of the region.

About Our Team:

We are seeking a highly motivated and organized professional to join our team as a Patient Care Coordinator.

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.

1. Greet patients, escort them to their appointments, and ensure they have all necessary paperwork and information.
2. Handle phone inquiries from patients and others, screen calls, and refer callers as needed.
3. Register new patients, update existing files, and respond to patient inquiries about treatment options, benefits, and billing.
4. Provide accurate information on medical insurance coverage and assist with claims processing.
5. Maintain a clean and organized reception area, ensuring a positive experience for patients and staff alike.
6. Collaborate with healthcare professionals to provide exceptional patient care and support.
7. Stay up-to-date on hospital policies and procedures, ensuring compliance and adherence.
8. Participate in ongoing training and education to enhance knowledge and skills.

Requirements:

• Degree from an accredited university in any field.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Strong organizational and time management skills.
• Basic computer skills and proficiency in relevant software applications.

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

What We Offer:

A dynamic and supportive work environment, collaborative team, and recognition of individual achievements.