146 Multidisciplinary Care Coordinator jobs in the United Arab Emirates

• Maintains active communication with physicians, nursing, and other appropriate members of the multidisciplinary team for the appropriate patient care management.
• Participates in regular communication and feedback with Senior Case Coordinator.
• Manages evidence-Based Medical Necessary screening criteria in support of admission and continued stay reviews and communicates with payers as necessary
• Determines Correct Level of care placement- utilization management
• Provides accurate medical documentation and health insurance documentation
• Facilitates resource utilization- ensuring the available funding meets the clinical needs
• Acts as a liaison between clinician and revenue department
• Identifies and resolves variances to clinical pathways and obstacles to discharge.
• Consults from appropriate disciplines/departments as required expediting care and facilitating discharge.
• Ensures patient care is rendered to the maximum stipulation based on the patient’s benefits under the Insurance contract without exceeding the providers’ provision for the cost of care
• Monitors and intervening as necessary to achieve desired goals and outcomes for both the patient and the hospital
• Assesses and intervenes to address psychosocial needs including patient, family and community and collaborates with social workers as appropriate
• Supports physicians in relation to Clinical Documentation impacting Medical Necessity, Case Mix Index, and Severity of Illness
• Monitors length of stay and resource use on an ongoing basis and discusses trends with Senior Case Manager
• Assists in the collection and reporting of indicators including LOS, excess days, resource utilization, and readmission rates.
• Acts as a patient advocate in facilitating education based on identified learning needs of the patient and/or those providing care and documents appropriately
  

The role of the new entrant Case Coordinator is to coordinate the multidisciplinary team and any other appropriate and accredited healthcare provider in the provision of quality patient care under the guidance and supervision of the Senior Case Coordinator.

The role includes advocacy & education, facilitation, transition & financial management, outcomes & psychosocial management to promote quality, safe, and timely transition through the healthcare system.

Under supervision and guidance from the Senior Case Coordinator, the case coordinator will coordinate appropriate providers and access services to progress the patient's episode of care in a timely manner.

Until competency is achieved as per evaluation, the Case Manager will develop patient care plans including:

• Correct Level of care placement - Utilization Management
• Care Facilitation along the Continuum of Care, monitoring against Clinical Pathway, and transition plans
• Proactive Discharge Planning
• Facilitation of accurate medical and insurance documentation
• Resource Utilization, ensuring funding meets clinical needs
• Linking physicians with finance

Participate in communication and feedback with Senior Case Coordinator. Apply appropriate Evidence-Based Medical Necessary screening criteria for admission and stay reviews, communicating with payers as needed.

Coordinate/delegate to multidisciplinary team to ensure patient care progression, working collaboratively with physicians, nursing, and other team members to ensure timely and appropriate management.

Understand patient benefits under insurance contracts to maximize care within cost constraints and collaborate to obtain necessary documentation.

Monitor patient progress, consult with Senior Case Coordinators, and intervene as necessary to ensure quality, efficient, and patient-focused care.

Facilitate advocacy, transition management, psychosocial needs assessment, and communication with financial managers. Complete documentation, obtain releases, and perform case management and quality screening.

Participate in performance improvement activities, collect and report indicators, analyze data, and support quality assurance programs. Assist in developing CQI processes and participate in projects related to clinical pathways, quality tools, and data analysis.

Support physicians regarding clinical documentation, medical necessity, case mix, and severity of illness. Educate and counsel patients and families, staying updated on professional practice developments.

Criteria for submission

Qualifications:

• Bachelor degree in Nursing OR
• Associate degree in Nursing from Canada or USA (minimum 2 years) AND
• Successful completion of the National exam (NCLEX - RN for USA, Provincial Licensing Exam for Canada) OR
• Diploma in Nursing and Midwifery (minimum 3.5 years) OR
• Diploma in Nursing (minimum 3 years)

Experience:

• Charge Nurse experience (2 years) in Case Management OR
• Staff Nurse experience (4 years) in Case Management OR
• Current SEHA Senior Charge Nurse, Charge Nurse, or Staff Nurse with completed SEHA Case Management Training Program (for current SEHA employees only)

Desired:

• Experience in large healthcare facilities

Specialist Certifications:

• Required: Case Management Certification from an international accreditation body (e.g., ANCC, ACMA, CMSA, AACM) for external hiring
• Desired: Same certification for existing staff and internal hiring

If you meet the requirements, please email your Employee ID and updated CV to Mariam Ali Al Jaberi at the Recruitment Section.

The role of the new entrant Case Coordinator is to coordinate the multidisciplinary team and any other appropriate and accredited healthcare provider in the provision of quality patient care under the guidance and supervision of the Senior Case Coordinator.

The role includes advocacy & education, facilitation, transition & financial management, outcomes & psychosocial management to promote quality, safe, and timely transition through the healthcare system.

Under supervision and guidance from the Senior Case Coordinator, the case coordinator will coordinate appropriate providers and access services to progress the patient's episode of care in a timely manner.

Until competency is achieved as per evaluation, the Case Manager will develop patient care plans including:

• Correct Level of care placement - Utilization Management
• Care Facilitation along the Continuum of Care, monitoring against Clinical Pathway, and transition plans
• Proactive Discharge Planning
• Facilitation of accurate medical and insurance documentation
• Resource Utilization, ensuring funding meets clinical needs
• Linking physicians with finance

Participate in communication and feedback with Senior Case Coordinator. Apply appropriate Evidence-Based Medical Necessary screening criteria for admission and stay reviews, communicating with payers as needed.

Coordinate/delegate to multidisciplinary team to ensure patient care progression, working collaboratively with physicians, nursing, and other team members to ensure timely and appropriate management.

Understand patient benefits under insurance contracts to maximize care within cost constraints and collaborate to obtain necessary documentation.

Monitor patient progress, consult with Senior Case Coordinators, and intervene as necessary to ensure quality, efficient, and patient-focused care.

Facilitate advocacy, transition management, psychosocial needs assessment, and communication with financial managers. Complete documentation, obtain releases, and perform case management and quality screening.

Participate in performance improvement activities, collect and report indicators, analyze data, and support quality assurance programs. Assist in developing CQI processes and participate in projects related to clinical pathways, quality tools, and data analysis.

Support physicians regarding clinical documentation, medical necessity, case mix, and severity of illness. Educate and counsel patients and families, staying updated on professional practice developments.

Criteria for submission

Qualifications:

• Bachelor degree in Nursing OR
• Associate degree in Nursing from Canada or USA (minimum 2 years) AND
• Successful completion of the National exam (NCLEX - RN for USA, Provincial Licensing Exam for Canada) OR
• Diploma in Nursing and Midwifery (minimum 3.5 years) OR
• Diploma in Nursing (minimum 3 years)

Experience:

• Charge Nurse experience (2 years) in Case Management OR
• Staff Nurse experience (4 years) in Case Management OR
• Current SEHA Senior Charge Nurse, Charge Nurse, or Staff Nurse with completed SEHA Case Management Training Program (for current SEHA employees only)

Desired:

• Experience in large healthcare facilities

Specialist Certifications:

• Required: Case Management Certification from an international accreditation body (e.g., ANCC, ACMA, CMSA, AACM) for external hiring
• Desired: Same certification for existing staff and internal hiring

If you meet the requirements, please email your Employee ID and updated CV to Mariam Ali Al Jaberi at the Recruitment Section.

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Job Description
The role of the new entrant Case Coordinator is to coordinate the multidisciplinary team, and any other appropriate and accredited healthcare provider in the provision of quality patient care, under the guidance and supervision of the Senior Case Coordinator
Responsibilities
Managerial The role includes advocacy & education, facilitation, transition & financial management, outcomes & psychosocial management in order to promote quality, safe and timely transition through the healthcare system.
Under supervision and guidance from the Senior Case Coordinator, the case coordinator will coordinate appropriate providers and access appropriate services to progress the patient’s episode of care in a timely manner.
Until competency level has been achieved as per competency evaluation, the Case Manager will develop patient care plans to include:

• Correct Level of care placement- Utilization Management
• Care Facilitation along the Continuum of Care, monitoring against Clinical Pathway, and facilitation of transition plans
• Proactive Discharge Planning
• Facilitation of accurate medical documentation and health insurance documentation
• Facilitation of Resource Utilization- ensuring the available funding meets the clinical needs
• Links the physician staff with finance.
  

• Actively participate in regular communication and feedback with Senior Case Coordinator.
• Under guidance, apply appropriate Evidence Based Medical Necessary screening criteria in support of admission and continued stay reviews and communicates with payers as necessary.
• Under supervision, coordinate/ delegate to multidisciplinary team members, to ensure patient care progression throughout the continuum, to ensure that necessary services are provided at the most appropriate level of care and there is a smooth progression of the patient throughout the healthcare system by:
• Working collaboratively and maintaining active communication with physicians, nursing and other appropriate members of the multidisciplinary team to effect timely, appropriate patient management.
• Proactively identifies and resolves variances to clinical pathway and obstacles to discharge.
• Seek consultation from appropriate disciplines / departments as required to expedite care and facilitate discharge.
• Learns and comprehends, working knowledge of patient’s benefits under Insurance contract to ensure patient care is rendered to the maximum stipulation but does not exceed the providers’ provision for cost of care and collaborations with team to obtain documentation to support medical necessity.
• Monitors the patient’s progress, consulting with Senior Case Coordinators on appropriate intervention as necessary to ensure that the plan of care and services provided are patient focused, quality, efficient and cost effective.
• Seeks consultation with the Senior Case Coordinator to facilitate and coordinate the following in a timely manner:
• advocacy & education of the patient, family and relevant others by appropriate care team members
• transition management to ensure the patient is transitioned to the appropriate level of care
• monitoring and intervening as necessary to achieve desired goals and outcomes for both the patient and the hospital
• early assessment and intervention (once deemed competent) to address psychosocial needs including patient, family and community and collaborates with Social Workers as appropriate
• communicate closely with Utilization & financial managers regarding insurance and other financial issues to ensure appropriate reimbursement for services (once deemed competent)
• Completion of all required documentation in patient medical file.
• Obtains and maintains appropriate releases of information
• Completes Case Management and quality screening for assigned patients (once deemed competent)
• Under supervision of Senior Case Coordinator, applies approved utilization acuity criteria to monitor appropriateness of admissions and continued stay and documents findings based on department standards.
• Monitors length of stay and resource use on an ongoing basis and discusses trends with Senior Case Manager.
• Uses quality screens to identify potential issues, discuss with Senior Case Manager appropriate planning and interventions.
  

• Participates in clinical performance improvement activities
• Assists in the collection and reporting of indicators including LOS, excess days, resource utilization, and readmission rates.
• Gather, interpret, and use data to identify problems and trends and to demonstrate outcomes and cost-effectiveness
• Participates in Quality Assurance programs within the clinical care setting
• Assists in development of CQI processes for Case Management
• Actively participates in the development and implementation of Case Management projects including Clinical Pathways, Quality Improvement tools, data analysis and variance reporting
• Supports physicians in relation to Clinical Documentation impacting Medical Necessity, Case Mix Index, and Severity of Illness
  

• Planning, teaching, supervising and counseling (as required) regarding physical care measures to promote improvement/recover, symptom/complication management, expected disease progression, social/emotional care and community resources
• Keeping abreast of Professional Case Management Practice development and updating requirements.
• Facilitating patient education based on identified learning needs of the patient and/or those providing care and documents appropriately
  

• Charge Nurse experience as per DOH PQR /+ 2 years experience Case Management
  

• Staff Nurse experience as per DOH PQR / + 4 years experience Case Management
  

• Being current SEHA Senior Charge Nurse or Charge Nurse or Staff Nurse with no experience in Case Management but Completed SEHA Case Management Training Program in lieu of Experience required (this condcition is applicable only for current SEHA employees not new joiners)
  

• Seniority levelEntry level

• Employment typeFull-time

• Job functionOther
• IndustriesHospitals and Health Care

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are seeking a highly skilled and experienced Consultant in Critical Care Medicine to join our healthcare team. The ideal candidate will have a strong background in critical care medicine, excellent clinical judgment, and the ability to work effectively in a fast-paced environment.

The Consultant in Critical Care Medicine will be responsible for the comprehensive management and treatment of critically ill patients in our intensive care unit (ICU). This includes conducting thorough evaluations, developing individualized treatment plans, and implementing evidence-based interventions.

The successful candidate will also have the opportunity to participate in clinical research initiatives, mentor junior staff, and contribute to improving patient outcomes and advancing quality care practices within our organization.

Overview:

We are seeking a skilled and organized individual to join our team as a Patient Care Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and support.

• The ideal candidate will have experience in aesthetics, customer service, and sales.

• Coordinate communication between patients, medical, and administrative staff.
• Explain policies and procedures to patients using medical or administrative knowledge.
• Perform and monitor opening and closing duties/tasks.
• Prepare daily reports for the responsible team.

• Fluent writing and speaking English is a must.
• Ability to book appointments and meet monthly targets.
• Excellent communication skills, with ability to correspond with all inquiries through various channels.
• Strong organizational skills, with ability to assist and greet patients upon arrival and departure.

This role offers a dynamic and supportive work environment, with opportunities for growth and development.

Job Title: Patient Care Associate

We are seeking a dedicated and compassionate Patient Care Associate to join our team. As a Patient Care Associate, you will play a vital role in ensuring the delivery of exceptional patient care and providing an outstanding experience for our patients and their families.

• Registration and Insurance Form Completion: Assist patients in completing registration forms and insurance forms, ensuring accuracy and completeness.
• Patient Support: Provide support to patients in completing all necessary forms and documentation, including medical insurance.
• Problem Resolution: Identify and resolve patient problems in consultation with clinicians and nurses.
• Counter Assistance: Escort patients to counters and assist them in reaching counters if required.
• Record Management: Maintain patient records, consent forms, payment forms, and other relevant documents.
• Communication: Inform patients about clinician availability and maintain hygiene standards.
• Office Organization: Organize and maintain office stationery and supplies.
• Protocol Adherence: Ensure adherence to organizational protocols and maintain patient confidentiality.
• Customer Service: Answer incoming calls, route them to relevant departments, and provide information on procedures, packages, and timings.

• Appointment Booking: Book appointments over the phone and through walk-ins.
• Schedule Management: Schedule, reschedule, cancel, and confirm appointments for clinicians, radiology, and other services.
• SMS and Website Appointments: Schedule appointments requested through websites and SMS.
• Hospital Admission: Schedule hospital admissions, file insurance checklists, and complete admission forms.
• Financial Evaluation: Determine patient financial status and eligibility for health services.
• Appointment Verification: Cross-verify appointment files with the appointment list.
• Daily Confirmation: Confirm appointments for the next day via telephone.

• Approval Check: Verify cases requiring approvals with the insurance coordinator.
• Insurance Matters: Coordinate with Symphony for insurance-related matters.
• Status Verification: Check the status of insurance cards produced by patients.
• Packages Covered: Verify packages covered by insurance.

• Email Management: Administer regular and electronic mail to ensure proper action is taken.
• Medical Records: Maintain medical records and report when required.
• Data Management: Make spreadsheets, manage data, and create documents using desktop publishing programs.
• Lab Reports: Cross-verify and file lab reports in the absence of the MRD.
• Lab Report Entry: Enter lab report file numbers clinician-wise.

• Internal Stakeholder Collaboration: Work closely with internal stakeholders in matters related to approvals, patient assistance, and hygiene standards.
• External Stakeholder Engagement: Engage with external stakeholders to handle queries and feedback.
• Relevant Experience: Possess experience in handling customers/patients in a similar role.

Position Purpose

The Intern - Patient Care plays a vital role in supporting and managing Patient Support Programs, ensuring that
patients receive timely, compassionate, and professional assistance throughout their treatment journey.
The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient
support program journey alone. From coordinating services to provide guidance and quality care, the intern brings
clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether
in the field or the office, every action is taken to make each patient's experience convenient and compliant.
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,
so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by
liaising with key stakeholders.

• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.

• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program
procedures.

• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.

• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support
program implementation.

• Ensure patients receive their medications efficiently and without delay.

• Prepare and maintain regular reports on program performance, including patient numbers, services provided,
and quality assurance metrics, in collaboration with the team.

• Maintain and update electronic records related to patient data and quality assurance.

• Participate in and complete all required training, including product training, pharmacovigilance, and any other
client-provided or Axios-mandated trainings.

• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating
Policies and Procedures (SOPPs).

• Perform administrative duties related to program operations and general office support.

• Utilize Axios' Patient Management System (PMS) exclusively for all program activities.

• Ensure a solid understanding and consistent application of international standards and relevant Axios policies
and procedures.

• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.

• Promote awareness of escalation protocols for any deviations or non-compliance issues.

• Support governance and operational monitoring activities across all Axios programs.

• Perform additional duties as assigned by your line manager

Relationships

• Work closely with the Line Manager and the assigned program team.

• Work with the related divisions of Axios.

• Maintain ongoing and frequent communication with Axios staff.

• External Partners.

Competencies

• Application of job knowledge.

• Concern for order and quality.

• Adaptability and flexibility.

• Dependability.

• Teamwork.

Educational Background and Experience

• A Degree or Diploma in any medical background or social work is ideal

• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal

• Experience in data monitoring and management is an advantage, though not required.

• Experience coordinating and handling logistics/supply chain is an advantage, though not required.
• Experience in customer service management

Job Circumstances

• The position is based in our regional office,

We are seeking a compassionate and skilled Patient Care Specialist to join our team.

As a key member of our healthcare team, you will play a vital role in promoting and restoring patients' health by providing high-quality patient care. Your responsibilities will include assessing patients' needs, developing personalized care plans, and collaborating with healthcare professionals to ensure seamless delivery of services.

• Key Responsibilities:
• Conduct thorough assessments of patients' physical and emotional needs
• Develop and implement personalized care plans that cater to individual patients' requirements
• Collaborate with physicians and other healthcare professionals to ensure effective communication and coordination of care
• Provide education and support to patients and their families on managing chronic conditions, medications, and self-care techniques

In this rewarding role, you will have the opportunity to make a tangible difference in patients' lives while working in a dynamic and supportive environment. If you possess excellent communication skills, a compassionate nature, and a passion for delivering exceptional patient care, we encourage you to apply for this challenging and fulfilling position.

Requirements:

• Clinical Experience:
• 2-4 years of experience in a clinical setting as a Registered Nurse
• Educational Qualifications:
• Bachelor's degree in Nursing or equivalent
• Licensure:
• Valid DHA license as a Registered Nurse
• Professional Development:
• Maintain professional knowledge through ongoing education, workshops, and participation in professional societies

About Us:

We offer a competitive compensation package and opportunities for growth and development in a fast-paced and innovative healthcare organization.

How to Apply:

Please submit your application, including your resume and cover letter, to us today. We look forward to reviewing your qualifications and discussing how you can contribute to our team.